Bigfoot Roofing & Construction, Inc. is a local and family owned company in Jacksonville, Florida. We are also state licensed roofing contractors in Florida. Bigfoot Roofing & Construction, Inc. always provides 100% customer satisfaction and will always get the job done right. We also never use any subcontractors. Please call 904-751-6112 and we can provide you with a free estimate.
Description of Work: Installed boot for gas water heater vent. Smooth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Bigfoot Roofing & Construction Inc
Thank you [Removed Member Name]!
Laura B.
10/2015
1.0
roofing
+ -1 more
Please see the abovez
Description of Work: He returned our message for a free estimate which they said they would provide at home and patio show 5 days later. Once he found out where we lived he stated they do not service the 32208 or 32206 zip code. When my Husband asked why they do not service 32208 or 32206, it was clear that he was not used to a direct question and was unsure how to respond. He mumbled and did not give a clear answer. He provided the name and number of another company that he recommended. However, it could not be found on Angie's List. I called back and left a message which was returned w/in 5-10 minutes. I was given the name and number again. I asked if it was a company and was told "yes the owner uses his name". I asked why he did not work in the 08 and 06 zip code and he again searched for an answer and talked in circles. I then said " so it's the socio/economic makeup that you don't like". After saying yes, he caught himself and said they don't work on older homes. I then asked if all he did was new homes and he again talked in circles. This company has what appears to be unfair business practices, and seems to be untruthful and recommended a "company" which I cannot locate any independent info. on. This is the first company that I have dealt with which appears to choose not to work in 2 zip codes based on socio/economic make up. ( he did say yes to this point). There are older homes in the surrounding zip codes. I find it hard to believe that a company would turn down work based on the age of a home. Perhaps they are not adept at roofing older homes. There are also newer homes in the 06 and 08 zip code but due to their location and from his statement re: zip code, he will not work on those newer homes. It should be noted that he never asked the age of our home, he immediately said he did not work in our area once he found out we live in the 08 zip code. I wonder why they did not specify this in public at the home and patio show. I am curious if the city and/or licensing board would consider this unfair business practice. .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Bigfoot Roofing & Construction Inc
I apologize for the experience that you have had attempting to obtain an estimate from our company. The reason is only partly because there are generally older homes in those zip codes including other zip codes such as 32205, 32210, 32209, 32254. When you work on on older homes, our company is exposed to more liabilities such as lead paint, asbestos, etc. The more significant reason is that we have three salespersons who provide estimates to potential customers. The three salespersons live on the Southside, Fernandina Beach, & Middleburg. We have designated zip codes for each salesperson and they stay very busy and the Riverside/Downtown is not in close proximity to any of them. So we have spoken with several roofers that services that area and refer the customers to the roofers that we are not able to service. This also happens for outlying areas that we do not service as well. We will only refer companies who have an A rating on either the BBB or Angies list. The company referred to you has an A rating on the BBB. If you would like, you can call myself(the owner) for further explanation or if you have any questions at 904-219-2044 and once again I apologize for this occurrence.
Joseph S.
08/2015
5.0
roofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Bigfoot Roofing & Construction Inc
Thank you Mr. [Member Name Removed]!
Kenneth L.
08/2015
5.0
roofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$17,500
Lynne and Bruce D.
01/2015
5.0
roofing
+ -1 more
unknown
Description of Work: Roof and installed three suntubes
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Bigfoot Roofing & Construction Inc
Thank you! We appreciate your business!
Sandra L.
12/2014
5.0
roofing
+ -1 more
unknown
Description of Work: I had a small leak in my roof over the garage, but due to my negligence in not taking care of it in the early stage. The ceiling in my garage started to sag also. They came out when they said gave me an estimate and it was for both inside and out...all the other estimates were about the same but only for the leak in the roof, I was going to have to get someone else to fix my garage ceiling. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Bigfoot Roofing & Construction Inc
Thank you so much [removed member name]! We enjoyed working with you!
L D S.
10/2014
5.0
roofing
+ -1 more
All went well.
Description of Work: Installed new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,300
Response from Bigfoot Roofing & Construction Inc
Thank you so much! We appreciate your review!
keith N.
09/2014
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Bigfoot Roofing & Construction Inc
Thank you [member name removed]! We appreciate your review!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
General Remodeling,
Interior Painting,
Siding,
Exterior Painting
FAQ
Bigfoot Roofing & Construction Inc is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Bigfoot Roofing & Construction Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Bigfoot Roofing & Construction Inc offers free project estimates.
Yes, Bigfoot Roofing & Construction Inc offers eco-friendly accreditations.
Yes, Bigfoot Roofing & Construction Inc offers a 350% senior discount.
Yes, Bigfoot Roofing & Construction Inc offers emergency services.
Yes, Bigfoot Roofing & Construction Inc offers warranties.
Bigfoot Roofing & Construction Inc offers the following services: Roofing replacement & gutters.
We do not offer roof repairs at this time.
Contact information
10737 New Kings Rd Ste 104, Jacksonville, FL 32219