Bigfoot Roofing & Construction Inc

Great. Professional service, great prices, and very easy to work with.

They showed up at 6:30 am 20 days early. When I called Alex Watson (salesman) I never received a call back. When they started repairing the roof they covered up rotten wood that I paid to have replaced. When they replaced the wood they used the wrong thickness and did not use H clips which caused the roof decking to sag when stepped on. The workers dropped large rolls of tarpaper on the roof resulting in broken drywall and cracks in the ceiling and walls. One day after the roof was complete it rained. When we got home from dinner we noticed that the roof leaked damaging the ceiling and soaking our hardwood floors and all of our furniture in the living room. Kyle Maxwell, the owner, finally came out to look at the roof. We came to an agreement on what was an acceptable repair to fix the roof. When the workers ripped up the shingles to repair the leak, we found that they had covered up a large amount of broken wood with tar paper and shingles which was a cause in making the roof leak. The repair that was done was not what was agreed upon between Kyle ( the owner) and myself. Kyle made them come back out again and redo the repair. Again, the repair that was done was not what we agreed upon. When I called Kyle on it, he said "What does it matter? You are selling your house and you can't even see it unless you get on the roof." They sent painters out to paint soffit and facial board and they painted half of it. It looked horrible. After coming back out three times it was done. Not with out getting paint all over the walls of my house though. The workers dropped shingles off the roof denting my garage door, scratching my house all over, and breaking panels on my privacy fence. The entire roof replacement took over 1 month to complete from start to finish and my roof looks like crap. Don't believe there slogan about how they never use subcontractors either. Everyone who came to my house was a subcontractor. They subcontracted a company to do the paint work who subcontracted the painters. It was an absolute disaster from start to finish. 24 hours after I got the final bill I received a notice of lien being put on my home if I didn't pay. The list goes on, it's too much to list. Bottom line....Stay away from this company!

Roofing job was decent, the wood repairs were not and needed several call backs to redo. The wind mitigation provided is not adequate for insurance credit . Although our insurance company has emailed them and we ourselves have left numerous phone messages and actually spoke to office personnel once , they have not responded to us.

The process went great. The same cant be said for my insurance company as they took their time issuing payment and Bigfoot was awesome in dealing with them. They didnt put any pressure on me to produce the funds while we waited on the insurance company which was nice. The roof looks great and it was overall an awesome process. I would def. do business with them again.

installation was great..timely and attractive on main roof just over one year ago. no complaints about up front installation. warranty/guarantee are sub par at best. have had multiple requests for repair (on flat roofs which are leaking)...with no response. repeatedly told work would be done over the course of exchange of one month.

It went great. The price was very competitive. The crew showed up on time and got it done - in oppressive heat - in a few days. Guys in the office were responsive and made sure I was satisfied with the job. The roof looks fantastic. If you want highly reliable, quality work, and good guys to deal with, I highly recommend this company.

Reroof on 03/12/2012- 1 of the work crew members were very Loud & Vulgar towards one another,causing Neighbors to come out and Complain.Kyle Maxwell-Owner was notified and took care of that problem. Our 1st Leak after New Roof was 06/2012-Kyle Maxwell came,spent 2.5hrs in attic trying to troubleshoot roof Leaking Problem-Kyle couldn't determine problem,but sent work crew back over to Nail Shingles on top of Shingles. Interior ceiling water Damage was never fixed,by Bigfoot roofing. 05/2016-Our 2nd Roof Leaking problem was noticed,John Conley came,investigated problem-3 weeks later after 3 phone calls and 2 emails,Robert was sent to determine Leak.Robert says it's the chimney cap leaking,they would need to order sheet metal to fix problem and reschedule another appt to fix. 3 weeks later,we contacted John Conley about having roof fixed,we are told that the roof Leak isn't there responsability and it would cost us additional to have fixed. This Leak is in the same area of the 1st Leak(roof valley wavy)but has Damaged Inner sheetrock ceiling of the next 2nd room over. Our OLD roof never leaked for 18 years,but since re-roof has been done on 03/12/2012 by Bigfoot, it leaked 3 months later and 37 months later-same area.

The contractor was informative and thorough. The roof was done well. Only hang up was a few rose bushes were broken. That is understandable with any construction.

We have a case against them with the DEPARTMENT OF PROFESSIONAL REGULATIONS! We are not at liberty to discuss anymore but it's KEN ON YOURSIDE WORTHY! We will be posting photos soon. UPDATE 3-5-2016 Our response. MR. Maxwell Please tell the consumers you only repainted one room out of 9 rooms. The paint you used for the trim is PROMAR 700 and not Sherwin Williams as stated in the contract. WE BOUGHT THE TOUCH UP PAINT which your sub only painted a few things. Among other things as in unlicensed SUBCONTRACTORS, debris left everywhere which caused an unsafe environment for my children. We have the photos and the documentation, and if it was just a case of unable to please us... WHY IS THE STATE INVESTIGATING YOU AND WHY DID YOU HAVE A MEETING WITH MRS. DOYLE WITH THE ST. JOHNS COUNTY CONTRACTORS DEPARTMENT OF PROFESSIONAL REGULATIONS. Which this time, you got a warning and you registered your business with them. YOU DIDN'T PULL PERMITS FOR INTERIOR WORK! We have the photos. And the texts and the emails

Very professional and excellent job during removal and replacement of the roof.

Bigfoot Roofing?s team was professional from the estimate to completion of the job. A detailed estimate was forwarded to my email quickly. The roofers were punctual and respectful of our property. They were very polite and respectful toward my family. They worked very hard to complete the job in the 3 days promised while having to work around a rainstorm. After the job was complete the workers cleaned up all the debris from everywhere in the yard and hauled all debris off. The roof looks great and I would (and already have) recommend this company to anyone.

Have called the number listed several times during business hours and left a voicemail to schedule a free estimate. No one has answered the phone or returned my phone call. I went to school with Kyles wife and he is highly recommended from other family members who have used his services. Disappointed that my first experience hasn't been a good one. Not sure if he can earn my business

Job was great. Call 4 roofers, all A on Angies list, One would not do the roof. The other two quoted the exact same job, same materials, same everything for between $27,000 & $29,000.00. Guess who I went with. Damien quoted the job and took us through the end of the job. Dailey clean up was done. Roof looks great. I would use them again.

Damien showed up early, and was very informative and thorough in explaining what his service would entail. he was quite personable, and very knowledgeable and experienced. The estimate was forwarded to my email quickly,A detailed estimate was forwarded to my email promptly, and then he followed up with a phone call a few days later.although we have not yet decided what our direction will be, his service was definitely outstanding

Kyle did exactly what he promised. The team showed up on time and completed the job in three days. The price he quoted was less than two other estimates but the job they did was superior to others in the vicinity. We were more than pleased with the result. I strongly recommend using Big Foot for any roofing needs,

I made the appointment with Bigfoot two weeks prior to the date when I was going to be available. I reconfirmed with them the day before the scheduled appointment and reinstated that I was concerned with a small horizontal line on the drywall on the east side of the chimney. I wanted someone to go into the attic to determine if there was anything wrong with the structure of the chimney or roof. When Damian and Kyle arrived they listen to my concerns, looked at the horizontal line, and then proceeded to go into the attic, When they returned they showed me several pictures they had taken, which included how the chimney was attached to the roof, following current building codes. They also discovered that there was a roof leak and show me a picture of the roof covering which showed moisture. THEY WERE THE ONLY COMPANY WHO FOUND THE ROOF LEAK, TOOK PICTURES, AND THEN SHOWED IT TO ME. PRICELESS! They climbed onto the roof, pointed to me where the damage was and inferred that most likely it was done by the company that had recently painted the house. I shared with them that I wanted an architectural roof with at least 125 wind rating; that I was considering having a ridge vent installed - which had to have a screen to prevent insects from coming into the house and most important that I wanted a high underlayment for the purpose of providing an watertight shield. They graciously informed me that there is a product called "Peel and Seal" that was commonly used for said purpose and encourage me to review the literature. I have discovered the Florida Building Code strongly encourages using this supplement. In conclusion, I was told that with minor repairs the roof could last up to three more years. They told me that I would be very pleased with their roof replacement estimate because it would be very detailed and that I did not have to worry about the small horizontal line by the chimney. We have decided to wait on the roof replacement. They were personable and seemed very knowledgeable.

They were punctual, honest and professional.

I didn't hear from them after that. I called and and explained that I had not heard from anyone in over a week. I did get a call back the next day and asked him for a proposal since we were ready to make a decision. 2 days later he sent one to me. It was too late. We went with another roofer.

Prompt communications. Good Price. A crew of two came out on a Saturday. They removed and put on the new roof in one day. The yard was left in good condition with no debris found. We would definately use this company again for emergency or planed roofing needs.

Promptly called back with interest on doing the estimate on roof. Did the estimate, got up on the roof and measured things. Then he never emailed me the estimate or called with any details. Very unprofessional.

It went great. The work was excellent. They showed up at 7 am the first day they agreed to be their. The men worked from early morning til dusk removing the existing. They finished the job on schedule and I was made aware of everything that was going on each step of the way throughout the job. The supervisor came out numerous times to make sure all was going well. After the job was complete the workers cleaned up all the debris from everywhere in the yard and hauled all debris off. The work was great and I would recommend this company to anyone.

I have used this company before. They showed up several days ahead of time and made sure the materials were their for the job to start on time. They started on the day they were scheduled. It took approximately 3 days to finish. The job went very well. Everyone was very professional and worked from early am to dusk each day. The supervisor came out several times and kept me on board with how the work was coming along. When the job was complete they cleaned up the entire site making sure to remove all debris and roofing nails. I was very pleased with the work once again. There was always good communication between Bigfoot Roofing and us. Any changes by either party were always discussed and totally done to our satisfaction. Completely happy with the job they performed and intend on using them in the future. prof

Bigfoot price was very competitive, and I went with them because of reviews on Angie's List, BBB, and word of mouth. my sales rep Alex was very punctual and professional. He went above and beyond to give me his most competitive price. He was also very knowledgeable and directed me to additional 'military' savings. If you are current or prior military this is a company you can trust.

All went well overall. We really liked the detailed estimate however the roofing crew we were promised was not who arrived. They arrived but the lead on the job did not introduce himself. They left their soda cans and water bottles strewn on the lawn overnight. We weren't crazy about their method of removing the shingles and picking them up mostly by hand and tarp. There was alot of little debris leftover in the lawn and gardens around the house. We did speak to Kyle afterward and he was supportive.

I interviewed five companies to put the roof on our home in Orange Park. I did not want to spend a lot of money doing so, because it was only to sell the home. Damion came out from Bigfoot to give the estimate. He was professional & understood that we were interviewing many companies. He described the work needing to be done in a way that I could pass on the information if we chose another company for the job. Damion also recommended we select an Energy Star rated roof [no additional charge] to increase the appeal of the home. We hired Bigfoot for the job & scheduled a start time for two weeks out. Due to heavy rains the work delayed an additional two weeks, but once the work started it was done in less than 48 hours. Shortly after the roof was complete, the house sold. The roof looks very good, & we wish the new homeowners lots of love in their new home.