About us
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.3142 Reviews
Showing 51-142 of 142 reviews
Lawrence O.
07/2016
carpet cleaners
 + -1 moreunknown
Description of Work: I will have to pay someone to redo the work. The grout still has gaps where some of the old grout was scraped, but new grout was not applied and the new grout is uneven.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$600
Kathryn H.
06/2016
carpet cleaners
 + -1 moreunknown
Description of Work: No service was requested or provided.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Brian M.
05/2016
carpet cleaners, ceramic tile
 + 0 moreunknown
Description of Work: Cleaned and sealed tile. Went good.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$149
James F.
04/2016
carpet cleaners
 + -1 moreunknown
Description of Work: Discuss all up front for your desired work with a total price. |Ask who is responsible for the mess in the end. |Have used Angie's list a lot but this is our first disappointment.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
ania N.
04/2016
carpet cleaners
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Rick P.
04/2016
carpet cleaners
 + -1 moreunknown
Description of Work: Had Bartrams, a Jason Artiste, come out to discuss job as there was 55 sq. ft, 15 ft over the offer. A few days later we were given a total price for the job, not just the additional sq footage. I tried to verify by e-mail, the amount should be the difference from the value listed in the purchased service Plus we set a date for the services to be performed when we would be available which was almost 2 months later. No response for over a month, until I reached out again to verify the date which had been set for 4/18. Did finally get a response saying they had to come out and look at it again and Jason, from Bartrams would be bring the tech that would be doing the job. After looking over the job again he said no, the price he gave me was in addition to what we already paid! The tech he brought wasn't even a Bartrams employee and was initially hesitant about doing the job. Jason with Bartrams gave some very convoluted explanation about how the offers are written, which made no sense, as it's their company putting the proposals out there. The tech finally agreed by phone to do the job, which he did and we paid him, not Bartrams, so as I see it, Bartrams got $269 from us for finding someone to do the job we had to then pay for. The tech, who is also on Angie's list will be getting an excellent rating from us but as for Bartrams, I feel they owe me my money back as they did nothing for it unless that's their finders fee.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$269
Teresita D.
04/2016
carpet cleaners
 + -1 moreunknown
Description of Work: Steam, vacuum. Did good.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$180
Barry L.
04/2016
carpet cleaners
 + -1 moreunknown
Description of Work: We were very pleased with the services provided. They arrived on time, tore out some carpeting and replaced it with tile I provided. Afterward they cleaned up very thoroughly. I intend to call them again to have a backsplash installed in my kitchen. I highly recommend them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Gwendolyn M.
04/2016
carpet cleaners, ceramic tile
 + 0 moreunknown
Description of Work: Tile work. Excellent workmanship. Very happy with the price. Will hire again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Roswitha M.
03/2016
carpet cleaners
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Cathleen B.
03/2016
carpet cleaners, flooring contractor
 + 0 moreunknown
Description of Work: Very professional and courteous! Carpet looks great.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
Elizabeth M.
03/2016
carpet cleaners, ceramic tile
 + 0 morepoorly.
Description of Work: I am not sure what they did. They were supposed to regrout and caulk the shower....it looked worse when they were done.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$129
Ethel H.
03/2016
carpet cleaners, flooring contractor
 + 0 moreunknown
Description of Work: Shampooed carpet
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Debra B.
01/2015
carpet cleaners
 + -1 moreThis technician was very friendly and knew exactly how to clean carpets! He did a very good job. My carpets look great this morning. They did seem a little wet yesterday but are dry today. I didn't like the fact that when he was done he said I needed to give him a check or credit card for $35.00 above the price I had already paid. I ask why. He said it was for the pet odor in my hall. It did smell better and I would of shredded to it but I felt I should of been consulted BEFORE the treatment was done, not told to just pay up.
Description of Work: The technician pretreated all spots and heavy soiled areas. He did a very good job and didn't rush the steam cleaning. Some cleaners try & go so fast they don't clean very well.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$134
Jack W.
01/2015
carpet cleaners
 + -1 moreOn time and professional.Great job.
Description of Work: Four areas of carpet cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
Tim D.
01/2015
carpet cleaners
 + -1 moreBartram did an excellent job and we have already referred them to friends. Our carpets were cleaned very well, removing even some difficult dark stains. We were very pleased.
Description of Work: Bartram cleaned some of our carpets, and per our request did not use soap.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
sheila S.
12/2014
carpet cleaners
 + -1 morePurchased a deal on Angie's List. It was a little challenging getting an appointment scheduled because of the holidays but luckily was able to get an appointment the afternoon. My carpets had a few pet stains and had not been cleaned professionally in a few years. Bartrum cleaning did an amazing job getting the stains out. I would definitely recommend their service and use them again.
Description of Work: Cleaned 2 rooms and hall
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
howard B.
11/2014
carpet cleaners
 + -1 moreThey were prompt in contacting me through email, the problem is they don’t seem to have any dates open that work. They keep telling me that they are scheduling 2-3 out. This is not acceptable.
Description of Work: They were to do Carpet Cleaning and Deodorizing for 4 Areas
| Rating Category | Rating out of 5 |
|---|
$99
Ron B.
10/2014
carpet cleaners, floor cleaning, hardwood floor
 + 1 moreJason was very friendly,professional , courteous and informative . We recommend his service, he did a great job.
Description of Work: Cleaned carpet
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$149
Tyler W.
10/2014
carpet cleaners
 + -1 moreSome streaking after a week.
Description of Work: Cleaned carpet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$99
Kevin G.
10/2014
carpet cleaners, floor cleaning, hardwood floor
 + 1 moreThey were on time and efficient during the job. The service provider was very nice and answered questions nicely. I asked about other floor cleaning and he was honest about his capabilities at that time.
Description of Work: did carpet cleaning in four rooms.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
Response from Bartram Carpet Tile & Hardwood Cleaning
Kathy S.
10/2014
carpet cleaners, floor cleaning
 + 0 moreI recently purchased a "Big Deal" for Bartram Carpet & Hardwood Cleaning (Order #1514655, dated. 9/17/14, Coupon Codes: Carpet-1514655-1) and connected with them for a cleaning at our home on Amelia Island, FL. The cleaning ended up needing to be cancelled because they mistakenly had us down for a cleaning in Jacksonville and not on Amelia Island, and they were not able to travel the added distance.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
$99
Response from Bartram Carpet Tile & Hardwood Cleaning
Esther (Betty) B.
10/2014
carpet cleaners
 + -1 moreCame two days to make sure work was done correctly. Very professional and would recommend to others.
Description of Work: Came twice to make sure he had correct equipment for the type of carpet. Very professional and would definitely recommend this company. Cleaned carpets.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
Response from Bartram Carpet Tile & Hardwood Cleaning
carolyn F.
08/2014
hardwood floor, carpet cleaners
 + 0 moreJason himself did the work and was personable and knowledgeable.
Description of Work: Cleaned carpets
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
Elizabeth G.
10/2013
carpet cleaners, hardwood floor
 + 0 moreI had the opportunity to utilize the services of Bartram Carpet Cleaning on 2 separate occasions. The first time was to clean carpeting in 2 rooms, hallway and stairs (18 + landing). I have two small doggies who have had their share of accidents. There were many stains in the carpet and the carpet was an eye sore. I had tried several products in an attempt to clean and remove satins, only to make matters worst. After through inspection, Jason, the owner, first pre-treated the stains, then shampooed the carpet. He was able to get out almost 95% of the stains. Some stains were old and set due to products I used. He finished by applying a scented carpet protectant spray. I had a choice of either a citrus, mint or natural fragrance. I selected the mint which left a very pleasant subtle smell. Rate was extremely reasonable at $175. My second experience involved cleaning my year old hardwood floor. The floor was fine until I decided to put a floor wax on it seeking a slightly higher gloss. I made a total mess of it. My attempt to remove the wax only made the situation worse. Jason to the rescue again. After getting up any loose dirt, he applied a wax remover., than cleaned the floor. My wood floor now looks as beautiful as the day it was put in. Again the charge was very reasonable at $250. I was extremely pleased with the services provided and will definitely use Bartram Carpet Cleaning again.
Description of Work: Refinished wood floors and carpet cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Contact information
13720 Old St Augustine Rd Ste 8 #211, Jacksonville, FL 32258
http://www.bartramcc.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning
FAQ
Bartram Carpet Tile & Hardwood Cleaning is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Bartram Carpet Tile & Hardwood Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Bartram Carpet Tile & Hardwood Cleaning offers free project estimates.
Yes, Bartram Carpet Tile & Hardwood Cleaning offers eco-friendly accreditations.
No, Bartram Carpet Tile & Hardwood Cleaning does not offer a senior discount.
Yes, Bartram Carpet Tile & Hardwood Cleaning offers emergency services.
Yes, Bartram Carpet Tile & Hardwood Cleaning offers warranties.
Bartram Carpet Tile & Hardwood Cleaning offers the following services: N/A
N/A
Contact information
13720 Old St Augustine Rd Ste 8 #211, Jacksonville, FL 32258
http://www.bartramcc.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM