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Appliance Repair Services of Jacksonville

Appliance Repair, Appliance Repair - Small

About us

Appliance Repair Services of Jacksonville (formerly Advanced Appliance Repair) offers repairs and services for many brands of appliances including Kenmore, GE, Hot Point, Whirlpool, Frigidaire, Samsung and more - all at reasonable rates. We have been repairing appliances for over 20 years, giving us not only experience but expertise. Keeping up on the latest technology is important also, which we do. Locally owned and operated, our business is dedicated to providing excellent customer service, prompt appliance repair, and quality workmanship to our valued residential customers. You can also TEXT us at (904) 842-3992.

Business highlights

34 years of trusted experience
Family Owned & Operated

Services we offer

stovetops, washers, dishwashers, dryers, refrigeration, ice makers, ovens, and garbage disposals. (microwaves and gas appliances in select areas)

Services we don't offer

Refrigeration compressor repair, Hood Vent repair, Dryer Vent cleaning

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.781 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
2%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 51-75 of 81 reviews

Pamela S.
05/2017
5.0
appliance repair
  + -1 more
All fixed!
Description of Work: Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
12/2016
5.0
appliance repair
  + -1 more
Very Good!
Description of Work: Washer needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice K.
09/2016
5.0
appliance repair
  + -1 more
It was repaired to my satifaction,
Description of Work: I am sorry - but I just don't remember what this involved - exactly. I believe it was the washing maching - we seemed to be having a run of bad luck when it came to things breaking down at our house! I know the issue was cleared and the gentleman was very competent and very professional. Other then that I can't tell you the cost of anything else. I will give an A grade because if it were not great service or something when awfully wrong I would remember it more so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria C.
07/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce G.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: On time. Very professional and helpful
Rating CategoryRating out of 5
Yes, I recommend this pro

William H.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired ice maker in Samsung refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Abigail R.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Advanced Appliance because my dryer was making a screeching noise. The office scheduled an appointment for the next day after 12 noon. At 11:30 am I was contacted informing me the technician would be at my house within 30 minutes. He was. The problem was immediately diagnosed & the repair was explained to me & how much it would cost. I asked if it was worth doing considering the dryer is 14+ years old. The technician said yes. The repair was made & works just fine. Vance & his son were very professional & personable. Their truck was spotless & well marked. I would recommend Advanced Appliance Repair & would use them again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Karen K B.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: Our freezer (& even the inside of the fridge) suddenly seemed to be compromised--the temperature was much higher than 32 degrees, & I'd already had another appliance repair service company take a look. When they came out here, the problem didn't seem as bad, so I paid them $70, & we agreed that to be on the safe side, they would come back out in a couple of weeks & replace the circuit board. When the problem worsened again, I canceled that appointment, since they couldn't give me anything earlier than 2-3 weeks later, & that's when I called Advanced Appliance Repair in desperation. They squeezed me into their schedule that afternoon, agreed that the circuit board should be replaced, & scheduled me for the next day, by which time they would have the part. Initially, that seemed to fix the problem, but about 3 days later, both the freezer & the inside of the fridge were warming up again, as I told the repairman when he called to find out whether the problem had disappeared. When I said it was starting all over again, he came out the next day & figured out that another part (a relay switch?) relating to temperature regulation would also need to be replaced--not only did he install a new one, which totally fixed the problem, but he also did it without charging me anything more, either for the part or the labor. You just can't beat that kind of excellent, attentive customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Erin B.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah M.
10/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Asked to stop dishwasher leak. Had to order new gasket. Installed it backwards an left.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$69

Response from Appliance Repair Services of Jacksonville
I believe Mrs [Removed Member Name]'s is mistaken on this service, on Nov 18th 2014 I went to the home for a leak on a kitchen aid dishwasher. i could not find a leak. I never would reverse a door gasket, they are not revereable . I charged her 68.00 dollars which is our trip charge. this was a full year before this review. I have not been to her home since that time.

Robert J.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lori P.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$386

Wynn W.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service call to determine whether repairs to a fridge would be possible. Turns out it was the compressor and they told me they could fix, but cost would be close to new fridge so we opted for the new fridge. Evaluation completed, but no mechanical work. Would use again.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Wendy Y.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had to completely replace motor and a power panel. Considered replacing the washer but opted to fix. They were willing to perform either. They were pleasant and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$300

Elizabeth-Anne M.
05/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Repaired our dryer - cleaned the vent. Would call them again and recommend them!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Catherine B.
03/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Replaced bearings in washer, serviced dryer, cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

ROBERT H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Identified problem, under warranty, and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison W.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Cleared a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sharon R.
12/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Service was great. However the price was too expensive

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
punctuality
5.0

$150

tracy C.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator wasn't cooling. They diagnosed the problem. Explained it to me and then replaced the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

lauren T.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came out and gave me an estimate. Had to order the part. Came back the next week as promised and installed my ice maker .Very professional and courteous. I would definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kevin G.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our fairly new Maytag washer had a leaky seal that required the replacement of a new ball bearing/axle kit. (The machine was incredibly loud during its spin cycle). We called the Maytag repair service # and Advanced Appliance arrived serving as the local authorized repair company. The machine is less than 4 yrs old so we weren't happy having to spend $250 to fix a brand name machine so soon ($68 initial visit cost...add'l payment of $183 for labor and cost of the repair parts). This explains our rating of "B" for price. We were given an honest assessment of our machine's condition, we were told it didn't need to be fixed right away, and Advanced Appliance came back as soon as promised once we decided to fix the machine. The professional worked cleanly (respected our home with blankets and care) and efficiently. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Appliance Repair Services of Jacksonville
Thank you

Bernadette C.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Craig quickly assessed my issue; advised it was repairable but an exceptionally expensive Maytag electronic control board that needed replacement. It was his opinion that due to the age of the machine vs. repair costs, my money would be better spent on a new machine. I can appreciate that kind of candor and was readily prepared to pay for that professional assessment.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$68

COLLEEN F.
07/2006
5.0
appliance repair
  + -1 more
I liked how quickly Maytag responded. I thought that they were professional like always. I've used them before, and I never have any problems. I'll take all my appliance business there.
Description of Work: I called Maytag to fix my refrigerator. They fixed the waterline leading to the ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

4061 Spring Park Cir, Jacksonville, FL 32207

http://www.AppServJax.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Appliance Repair Services of Jacksonville is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: Closed

Saturday: Closed

Appliance Repair Services of Jacksonville accepts the following forms of payment: CreditCard
No, Appliance Repair Services of Jacksonville does not offer free project estimates.
No, Appliance Repair Services of Jacksonville does not offer eco-friendly accreditations.
No, Appliance Repair Services of Jacksonville does not offer a senior discount.
No, Appliance Repair Services of Jacksonville does not offer emergency services.
Yes, Appliance Repair Services of Jacksonville offers warranties.
Appliance Repair Services of Jacksonville offers the following services: stovetops, washers, dishwashers, dryers, refrigeration, ice makers, ovens, and garbage disposals. (microwaves and gas appliances in select areas)
Refrigeration compressor repair, Hood Vent repair, Dryer Vent cleaning

Contact information

4061 Spring Park Cir, Jacksonville, FL 32207

http://www.AppServJax.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed