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A&C Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Serving the Jacksonville, FL area since 2006, A&C Carpet Cleaning and Restoration Inc is a family owned and operated, full service carpet cleaning and restoration company. We are so sure you will be satisfied with our services, that we guarantee it. A&C offers the highest quality residential and commercial carpet cleaning, carpet repair, tile and grout cleaning, water damage restoration, pressure washing, and upholstery, oriental rug, leather, mattress and pet urine odor cleaning as well. All of our team members are trained to deliver the most outstanding service experience ever. As for our technical knowledge, we are second to none. Our technicians are certified through the I.I.C.R.C. and follow the cleaning principles set forth in their guidelines. We have won the Angies List super service award annually.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair

Services we don't offer

Hardwood Floor Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-246 of 246 reviews

Rose L.
06/2014
5.0
carpet cleaners
  + -1 more
I would not hesitate recommending to anyone that asks.
Description of Work: he was more than helpful.............went way overboard to clean sports. I called his workplace to tell them how great he was. I will use him again in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A&C Carpet Cleaning
Thank you so much for the review. I am glad we were able to go above and beyond for you!

Anthony Z.
05/2014
5.0
carpet cleaners
  + -1 more
Technician arrived on time and was very professional. The office staff I talked to was extremely polite and helpful in scheduling the appointment and changing it twice due to a conflict I had with a moving company. They even helped me on receiving a discount for the services provided. This company will go the extra mile in making sure the job gets done. They treat their customers well and their work is very good and fast. I highly recommend A & C for all your carpet cleaning needs.
Description of Work: Carpet cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Kristina P.
05/2014
5.0
carpet cleaners
  + -1 more
They have cleaned our house five times in the past. Always punctual, courteous and perform a good job.
Description of Work: Deep cleaned master bed room, cleaned twice at customer's request due to amount of pet urine and dirt. This was the only room that I was having done, so since there was a minimum charge for visit, I had them clean the same room twice, it needed it!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matthew M.
05/2014
5.0
carpet cleaners
  + -1 more
Jackie and his team did a great job cleaning our carpets! We would definitely use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brian F.
05/2014
5.0
carpet cleaners
  + -1 more
A&C is our go to for carpet cleaning.
Description of Work: Clean carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maureen B.
05/2014
5.0
carpet cleaners
  + -1 more
Owner came to survey the situation and gave his honest opinion regarding what he felt his company could do. I was very impressed with the work that was performed and would definitely hire them again.
Description of Work: 3 bedroom house with carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Mary M.
05/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job and the price was so reasonable. The rug and carpet are the cleanest they have ever been. The carpet in the living and dining rooms look almost new.
Description of Work: They cleaned an area rug and the carpet in a living room and a dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Cara B.
05/2014
5.0
carpet cleaners
  + -1 more
I have 5 rooms, a hallway, and a staircase which are carpeted and needed to be cleaned. The carpet techs worked very h****** each area and everything looked 100% better when they were done. I would definitely hire them again to clean my carpets!
Description of Work: Cleaned all the carpets in 5 rooms of my house plus a hallway and staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan S.
04/2014
5.0
carpet cleaners
  + -1 more
Highly recommend them! I've used several local companies before and should have been using A&C all along. The service was superior, the guys who cleaned couldn't have been nicer (very professional!) and best of all the carpet is cleaner than it's ever been. Even two spots that the previous carpet cleaning company couldn't get out, are GONE! I am very satisfied and impressed. Try them once and you'll be like me... that's it, I'm not using anyone else from now on. And, they arrived on time and even called to update me on the arrival time. They didn't even blink an eye at the fact that it was three stories, they just got right on it and were done in no time. I found them on Angie's List, which always works for me!
Description of Work: Cleaned my 3 story weekly beach rental carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carol S.
04/2014
4.0
carpet cleaners
  + -1 more
They tried very hard to remove some stains but not all of them came out. He sprayed with a spot remover and said it would continue to work after he left, but no guarantee the stains would be gone. They did not go away but they were improved some. I did not expect them to completely be gone because some were older pet stains. They tried their best.
Description of Work: Cleaned carpets in 3 rooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TERRI H.
04/2014
5.0
carpet cleaners
  + -1 more
The company called the day before to confirm the appointment. The techs called the day of the service to inform me of their arrival time. They were professional and respectful of the property. They explained everything thoroughly. All of the rooms look great. They did an excellent job in the room with the pet damage, which also included a rust stain. They made me feel free to call if I had any questions or problems. I had delayed cleaning the carpets due to previous experiences with other companies. I highly recommend A&C Carpet Cleaning!
Description of Work: Cleaned and deodorized three rooms and a hall, including a room with pet stains and odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Gary R.
04/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The original quote over the phone was for $150. When the two technicians arrived they gave me a new quote for $228. They could not reach "Emily" to discuss the difference. They explained that she probably did not know how extensive the cleaning of the pet stains would be. I agreed to allow an additional $50 for that part of the service. There appears to be a disconnect that should be addressed. The two gentlemen did a very thorough job. It took them about 2 hours and the results were great. I will definitely use them again.
Description of Work: Cleaned carpets in MBR & closet. Also cleaned two oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles T.
04/2014
5.0
carpet cleaners
  + -1 more
I bought a $150 offer for 4 rooms of carpet cleaning via a special offer from A & C through Angie's list after reading the excellent reviews on the firm. However, after discussion with Jackie and Marshall when they arrived at my home and inspected my carpeting, I decided to pay extra for the "deep scrub" treatment, and I'm glad I did so. They were very thorough and explained to me exactly what they were doing during the 2+ hours spent on my carpeting. Their method is a steam cleaning treatment as opposed to a strictly chemical method. I could not be more pleased with the results. I had some serious stains such as spilled red wine, ground in grime from grandkids' dirty feet, a few dog accidents, etc. I was skeptical about how much luck they would have with some of the stains as my carpeting is a very light beige color which shows everything. I was never able to do much with the stains myself with spray on cleaners, and another carpet cleaning provider I tried really didn't achieve very good results either. However, A & C was able to completely remove all the stains as well as general ground in dirt from several years hard use, particularly in high traffic areas. They are definitely the best carpet cleaning service I have ever used, and I've used quite a few in several different homes. I can honestly say that my carpeting now looks as good as it did the day I bought my house brand new. Furthermore, Jackie and Marshall were extremely courteous, attentive and professional throughout the process. I will definitely use A & C again for my carpet cleaning needs.
Description of Work: A & C performed a thorough cleaning of the carpeting in my great room/dining room, 2 bedrooms and office. This included vacuuming and a "deep scrub" treatment in addition to the regular maintenance cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from A&C Carpet Cleaning
I am so glad you were pleased with the service. It is always a pleasure to hear these reviews. We truly appreciate the opportunity to earn your business.

MARY B.
04/2014
5.0
carpet cleaners
  + -1 more
Jackie called to say they could come earlier than scheduled if it was okay with me. Therefore, they arrived a little around one instead of the scheduled time of two. They were both very personable, polite, and professional young men. They even offered to help me put something on a high shelf that I was having difficulty with and I took them up on the offer! They moved furniture where needed and cleaned and deodorized the carpet in little more than an hour. My house smells great and Jackie gave me spot cleaner, too! Even the spots I was concerned about are a thing of the past. Now I understand why Angie's List has so many glowing reports on this company! I'll definitely be using them again and again. The Angie's List coupon was a great deaI and I couldn't be happier!
Description of Work: Jackie and Marshall cleaned my living room, dining room, hallway,one bedroom, and the stairs. They also deodorized the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from A&C Carpet Cleaning
I am so glad you were pleased with the service. Its because of wonderful clients like you who take the time to review us, which has made us successful. We strive to please in every aspect. If we can be of assistance in the future, please let us know.

Michele B.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They described just what would be done and an approximate time frame and price. Until they actually had the rug this couldn't be exact. We dropped off and picked up the rug to save their pick up and delivery fee. It was finished under the estimated time and the cost was less than the estimate. The rug looks beautiful. I am very happy with the service and will use this company in the future.
Description of Work: Cleaned a wool area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from A&C Carpet Cleaning
Thank you for giving us the opportunity to earn your business. I am so glad you were pleased with the rug!

Chad K.
02/2014
5.0
carpet cleaners
  + -1 more
I used Angie's List to find them and took advantage of a special member deal. Booked/paid through Angie's list, they called me and we discussed options for needed services. On the day of my appt. Jackie called to let me know he was running a little EARLY! Imagine that. He arrived and we discussed the service to be completed, no additional "sales pitch". No you actually "need" this $$ service instead of what you paid for. He examined the carpets, explained the treatment and got to work. I have one trouble spot that he stated may have too much damage to be completely resolved, he was honest and upfront which I truly appreciated. (He worked on it and it's 99% improved!) After cleaning he asked me to double check and make sure I was satisfied. I was and then some! They are polite and honest about everything. It was an absolute pleasure to book a service and have it completed thoroughly and hassle free. I will most definitely recommend them and use their services in the future.
Description of Work: Fantastic all around!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A&C Carpet Cleaning
I am so glad you were pleased with the service. We strive to be the best cleaning company we can be. Thank you for the opportunity to earn your business.

Ted L.
02/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
This company is a customer's dream! From the very first call to the last detail, they were punctual, polite, and professional. We recently purchased an older home built in 1978 with remodeling to be take place over several months. We needed to have the existing carpet cleaned before we moved in January 2014. We called A&C Carpet Cleaning based on reviews on Angie's List. We arranged everything over the phone and they cleaned the carpet even though we were still out of state waiting to move in to our new home. The cleaned and sanitized carpet was pristine! We were very happy with the results. We were so happy with A&C that we called them again for additional service. Our new old home has a beautiful flagstone floor in the entry and living room area. To the best of our knowledge, it had never been cleaned. Our contractor originally hired a company that was supposed to clean it before we moved in with a "dry ice" type of service. When we arrived to move in, the floor had not been cleaned. The excuse was their equipment had broken down and they didn't know when it would be repaired. We were desperate! We immediately called A&C Carpet Cleaning. They listened to our situation and we made an appointment for the next day. Jackie and his partner arrived, explained what they were going to do, and began cleaning. The floor was filthy with grime from 35 years worth of walking on it and the dust and dirt from the remodel. They hand scrubbed the stone and mortar, then machined-cleaned and finally sealed the floor. It is beautiful! I cannot recommend them highly enough! In fact, we are bringing them back to seal grout on our new tile. You cannot go wrong with A&C!
Description of Work: Cleaned flagstone floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from A&C Carpet Cleaning
Thank you so much for the opportunity to earn your business. You were a pleasure to work with and I am glad that we were able to make it beautiful for you to move into.

Jim K.
02/2014
4.0
oriental rug cleaning
  + -1 more
Pick up onetime, Return over a month after promised. One carpet had to be re done.
Description of Work: Cleaned 3 carpets.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0


Thomas M.
02/2014
5.0
carpet cleaners
  + -1 more
Best job of cleaning we have ever had done. Have always used a different company in the past, but tried A&C due to their rating on Angies List. We will be useing A&C in the furure. Our house is White Carpet and is very difficult to keep clean. Thank you Angies List for the high quality recommendation. TLM
Description of Work: 4 rooms carpet cleaning with deep scrub of high traffic walkways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

brandy K.
01/2014
4.0
carpet cleaners
  + -1 more
Bought a coupon online & communication at first was spotty. Did a better job than rental machines. Super fast & mildly invasive with equipment.
Description of Work: Main issue was removing cat urine smell from 1 room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$150

Edward D.
01/2014
5.0
carpet cleaners
  + -1 more
Excellent service. Showed on time, professional, polite and did a great job. Will definitely use again.
Description of Work: I used AANDC CARPET CLEANING AND RESTORATION INC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Monica B.
12/2013
5.0
carpet cleaners
  + -1 more
Cleaned 4 rooms of with carpets He did a great job. Carpets were well worn in.
Description of Work: I used A AND C CARPET CLEANING AND RESTORATION INC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Terri C.
12/2013
5.0
ceramic tile
  + -1 more
Everything went perfectly. I needed the tile & grout on a rental unit clean quickly before my new tenants moved in. A&C worked with me and got the job done right away. The floors looked new again.
Description of Work: Cleaned tile & grout in entry hallway and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Josefin S.
12/2013
5.0
carpet cleaners
  + -1 more
The service was fine. They did the work quickly and I thought it would take longer but they did a great job. I was sneezing a lot before the service and after that it went away. The carpets were clean and he let me know that the high traffic areas would not look brand new. He gave a good expectation for the service. I live on the third floor and when I read the Big Deal I thought that there was not an additional cost but they added $15.00 to the price. I did feel the price was a little high as I have seen other coupons for a lower cost. They called me to schedule and they let me know ahead of time when they were coming.
Description of Work: He provided the service on a morning. This was a Big Deal for carpet cleaning. This was for two bedrooms, a living room, and a dining room. They did clean a rug on top of the service and that was $25.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Candy K.
12/2013
5.0
carpet cleaners
  + -1 more
Without a hitch! Fabulous from the first contact to schedule. It couldn't have gone better . Jacky did the work and he was prompt called when in route and did a great job. Honest about old stains and even gave me tips on treating future ones as well as a sample spot treatment. Great company to work with from start to finish and so glad I went with a trusted Angie's List co! They even did a followup call to make sure I was pleased. Will definitely use them in the future and recommend them.
Description of Work: Had upstairs (2 Bonus rooms, hallway, staircase) + 2 downstairs office/bedrooms traffic area. No major furniture moved, multiple stains treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Auto Detailing,
Hardwood Flooring Sales and Installation,
Lawn and Yard Work,
Dry Cleaning,
Leather & Vinyl Repair,
Mattresses

FAQ

A&C Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

A&C Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&C Carpet Cleaning offers free project estimates.
Yes, A&C Carpet Cleaning offers eco-friendly accreditations.
Yes, A&C Carpet Cleaning offers a 10% senior discount.
Yes, A&C Carpet Cleaning offers emergency services.
Yes, A&C Carpet Cleaning offers warranties.
A&C Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair
Hardwood Floor Cleaning, Drapery Cleaning

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM