A&C Carpet Cleaning

Used them once and the service tech smelled HEAVILY like cigarette smoke, quite repulsive. He was also curt and short but did a satisfactory job. The second time I used them the owner accompanied the same tech due to me reporting him. The job went more smoothly and I was satisfied. The third time I scheduled and had to cancel ahead of time due to illness and then rescheduled it. The day it was rescheduled for, the water to the whole building I live in (condo) was going to be turned off. Owner/scheduler was notified 24 hours in advance -as soon as I knew- and she was curt and abrupt about rescheduling and gave me an ultimatum that this was the last rescheduling allowed. It didn’t really matter that I had no control over the condo management turning off the water to the building for plumbing repair. Update as of November 19th Carpet cleaning. Fact remains that the water was SHUT OFF to the building and since you require our water to do your job, you couldn’t do it. And secondly, with all due respect, you could use some spelling and grammar lessons.

Fantastic from the start to finish! We were going out of town for several weeks and I had to book over a month in advance. I did not know of a good company, off the top of my head and decided to check Angie’s List and Home Advisor. C&C came HIGHLY recommended and their reviews were stellar. So, I called ... + I ended up speaking to both Craig and his wife, Crissie (sp?) over the set-up and the various changes that occurred due to some issues on our end. They were both helpful, professional and extremely (to the max!) some of the best people I’ve ever worked with and the work that Craig did on the furniture, carpets and tile was stunning. EVERYTHING looked brand new! Literally, brand new! As a matter of fact, part of the reason for all the cleaning was that we were getting ready to begin showing our house to sell it. The cleaning took place on August 2. Our realtor saw it on August 7 and thought it was new carpet and that the tile looked magnificient — even asked for C& C’s business number to get her carpets cleaned! The house It went on the market the following weekend. The first people to see it this week placed an offer and we have accepted it. THANK YOU, C&C CARPET and TILE CLEANING and Angie’s List! Can’t thank you enough :)

Perfect. They sent me an email to remind me of appointment. Called ahead and arrived on time. They were courteous and got the job done!

Excellent job!!! I could not have asked for better results. My carpet had not been cleaned for quite some time so I wasn’t expecting a lot. To my surprise my carpet looks like new.

Guy knew carpet cleaning business and said the carpet had not been cleaned when the rental agent said it had. Got candy out of carpet.

The service went exactly as expected. I called and made an appointment. They provided an estimate over the phone when I called, based on my description of the work needed. I received an email and a text confirmation and reminders. The employee called about 2 hours prior to inform me of the expected arrival time. The employee arrived exactly when promised. Everything went great.

Great job with the cleaning. Good deal, and she was very helpful determining how best to meet our needs. A little disappointed would not help move any furniture, but the results with the carpet were terrific, even the pet stains. Would happily hire again!

Great. Knowledgeable, helpful tech person.

A&C Carpet Cleaning was very professional, they did a great job.

The carpets look great, but I was never told that my rug and chair needed to be taken to their warehouse to be cleaned because they were on harwood floors. That should have been conveyed over the phone when I was getting the quote. I ended up not opting for that work to be done.

I bought this service from out-of-town for my mom who lives in Ponte Veda, FL. She was very impressed with the responsiveness and flexibility of this company. Tracy was exceptional in her professionalism, customer treatment and cooperation. And just plain nice. The carpets came out better than expected and cost was definitely appropriate...Thanks A&C

The carpets were cleaned one day and the tile / grout on a different day. Douglas called about 30 minutes before his scheduled appointment and was punctual on both days. He was efficient, thorough and polite. All work was performed to my satisfaction.

Being a big DIY undertaker I thought I could clean my floor with Oxy Clean, manual scrubbing, and a $400 Oreck Orbiter machine I had saved for. After one room, I realized I wasn't getting anywhere. I called A&C after looking on Angies List and spoke with Tracy. She was really sweet and setup a tile/grout cleaning and sealing of the grout for the next morning. Four years of living in the home with two dogs had done some damage. Let's also not get into the painting projects I had done, and had dripped paint everywhere. The amount of damage was pretty bad, but Douglas assured me he could get better results... and they did!!! They got up not only all my paint, but the dirt that had really penetrated the tile and grout that I just couldn't get no matter how hard I tried (I was only able to get surface dirt with all my supplies, A&C got the dirt that was deep in the floor). The tile looks beautiful and new now... and the dog smell is long gone. We are so impressed we will definitely use them again to help maintain the tile. I only wish I had called them sooner!!! They're another Angie's List win in my book.

It went very well. The technician called ahead of time and arrived at the appointed hour. We reviewed the areas to be cleaned and she set expectations with me. The tile was laid down nearly 20 years ago and although we have regularly mopped the floors they have never been professionally cleaned. The tech was concerned about some stains and wanted to make sure I understood they may not fully come up. Fortunately, all the problem areas came out completely and the floors look great!

Merely wet the carpet with deodorants

Excellent! Carpets looked good (too old to look great, but absolutely clean). Special attention was given to dog stains and completely removed. Have used A&C for about a year now and will not even consider using anyone else.

Was not happy with person who came out and done job. She did not do the job to my satisfaction. She stated that carpet would be dry in 4 to 6 hours. Carpet was still wet next day. It took her about 15 minutes to do a 3 bdrm/1 bth.

they were professional - did an outstanding job. Went above and beyond to make sure I was satisfied.

Great! A&C has wonderful customer service. The cleaner went above and beyond to eliminate urine stains by my elderly dog...thanks!

Very good Job. I would recommend this business.

It was fine. They came out the following week. There were no additional charges. Everything was good. It took them 45 minutes to complete the job.

Brandy arrived between the promised window period, she gave me information regarding the old carpets we have, very nice. Wasn't too sure how good it would come out because of the age and neglect. Turned out very good, took her time, soaked the carpet and ended up taking a lot of stains out. Very happy and would use again

It was great! Provider was right on time, did the work, and got out quickly! Very professional and I would have no issues using them again.

The employee arrived on time, was very nice and got to work right away. He was finished in an acceptable time, cleaned up properly.

The entire experience with A&C Carpet Cleaning and Restoration Inc was amazing. From the time I contacted them and talked with Tracy to set up my appointment to Brandi arriving on time and doing an excellent job on my carpets. Brandi explained about the trouble spots and the high traffic area. She said she would do the best she could to get them cleaned. The end result was she did more than cleaned the areas but she exceeded my expectations. I will recommend A&C Carpet Cleaning and Restoration Inc to anyone who need their services.