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A&C Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Serving the Jacksonville, FL area since 2006, A&C Carpet Cleaning and Restoration Inc is a family owned and operated, full service carpet cleaning and restoration company. We are so sure you will be satisfied with our services, that we guarantee it. A&C offers the highest quality residential and commercial carpet cleaning, carpet repair, tile and grout cleaning, water damage restoration, pressure washing, and upholstery, oriental rug, leather, mattress and pet urine odor cleaning as well. All of our team members are trained to deliver the most outstanding service experience ever. As for our technical knowledge, we are second to none. Our technicians are certified through the I.I.C.R.C. and follow the cleaning principles set forth in their guidelines. We have won the Angies List super service award annually.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair

Services we don't offer

Hardwood Floor Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-246 of 246 reviews

Nathan A.
01/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Very professional. Great work. Very pleased!!!
Description of Work: Grout cleaning and sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A&C Carpet Cleaning
I am so glad we were able to satisfy your needs, and that you were pleased with the outcome. Thank you for being a valued client.

Ellen T.
01/2015
4.0
carpet cleaners
  + -1 more
They did a good job. They were fair priced.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Hal D.
01/2015
5.0
carpet cleaners
  + -1 more
A&C Carpet arrived on time on the designated day per the $150.00 deal purchased on Angie's List. A&C cleaned four rooms of carpet and a stairwell. Moved furniture that was accessible as well as placing other furniture on removable blocks in order to completely clean carpets. A&C did a good job deep cleaning soiled areas on carpet. Paid an additional $81.00 over and above the $150.00 deal offered on Angie's List for carpet scotch-guard treatment which was not mentioned as a part of the deal. Be sure to inquire about any additional costs associated with this treatment if this is an option for you. Overall, A&C did an excellent job of cleaning all of the carpet.
Description of Work: Clean four carpeted rooms, carpeted stairwell, deep clean soiled areas, and added scotch guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$231

Harriet T.
01/2015
5.0
carpet cleaners
  + -1 more
very well did some extra requested services and was very flexible
Description of Work: cleaned carpet 3 rooms and removed stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
12/2014
4.0
auto detailing, carpet cleaners
  + 0 more
Since this is a Super Service company we were disappointed with the results. The man showed up about 9:15 am for an 8 am appointment. Additionally, we had requested pet treatment as part of the service. It was either not performed or performed poorly. Only one worker showed up for the job and my wife helped move dining room chairs. Also, the worker had no little sheets to put under the furniture, the carpet was not stained but it should be done just in case it may. We had this same company in a year before and they had done an excellent job cleaning and performing pet treatment.
Description of Work: Cleaned carpet in 3 rooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$120

Dara W.
12/2014
4.0
carpet cleaners, dry cleaning, upholstery cleaning
  + 1 more
Scheduling was easy and the employees are very friendly. The cleaning itself was not as good as I have had with other companies. The carpets were ok. The couch still had a couple minor spots and the smell it left was not good! I would not suggest the furniture dry cleaning at all. It was not worth the money.
Description of Work: I got 3 rooms of carpet cleaning with the offer from Angie's List. I also added dry cleaning for my couch.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A&C Carpet Cleaning
We will follow up with you today to see if we can come back out and re-service any of those spots that you have concerns with. The dry cleaning of the sofa does has a chemical smell, but should dissipate shortly.

joni A.
12/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
I had a 9 x 12 and 8 x 10 area rug cleaned. The cleaning was fine and as priced. My rugs were taken outside to clean and I was disappointed that they were not brought back into the house.
Description of Work: Cleaned two area rugs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A&C Carpet Cleaning
Im a glad that you were happy with the cleaning, but in regards to the rugs not being brought back in, they had to dry, and we couldn't put them back on the type of flooring surface that you had until completely dry. We do offer a service where we bring the rugs back to our facility to clean and let dry then deliver, but there is a time delay with that service. Thank you for allowing us to clean your rugs.

Kirk L.
12/2014
5.0
carpet cleaners
  + -1 more
A&C did an awesome job as they have for me in the past. They take their time and they do the job right and are very careful to not pull their hoses and lines across furniture and the flooring.
Description of Work: Five rooms with deodorizer and carpet protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Ross S.
11/2014
2.0
carpet cleaners
  + -1 more
Pros- Arrived on time and I thought their price was good. Tech was very nice Cons- After he completed the job we thought the carpets, although OK, did not look as good as other carpet cleaning companies had done in the past. Carpet was left too wet Tech said he had run out of the blocks to place our furniture on until dry. When I scheduled the job I asked to include to have our carpets stretched. When I asked the tech about it he said he did not want to do it. (I felt as though he may have been rushed for time) Seeing the other reviews on this company (reason why we chose them) I feel this may have just been a bad day, but regardless this is a review of our experience on this particular day.
Description of Work: Cleaned three rooms of carpet including 17 carpeted steps

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$166

Response from A&C Carpet Cleaning
I am sorry you had a bad experience. We try to do follow up calls to make sure everything is satisfactory. If we would have known the dissatisfaction we definitely would have comeback out to re-clean any areas that you were not happy with, as I always want to "WOW" the client. That is not our normal standards of cleaning. As far as the stretching goes, in most cases we can stretch it but some of the higher quality carpets need a power stretch which is not what we have the ability to do as of now, and we cant decipher that until we have inspected the carpet.

Evan R.
11/2014
5.0
carpet cleaners
  + -1 more
Two nice people who did a great job.
Description of Work: A thorough cleaning prior to others schedule for every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Curtis W.
11/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
The service was great. I purchased a Big Deal though Angie's List and contacted the provider a few days later after a long weekend to schedule service for several weeks later. There were no issues getting scheduled for the date and time of my preference, even though I was more than a month out. A few days before the scheduled service they reached out to me to confirm since it had been so long. On the day of they showed up on time and went right to work. We had already moved a significant portion of our smaller items to tiled areas of our home and the overall service time took slightly more than two hours. The carpets looked great and they were able to lessen the appearance of some very old wine stains. We would absolutely use again!
Description of Work: Cleaned 7 Rooms, a hallway, and a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Jon W.
11/2014
4.0
auto detailing, carpet cleaners
  + 0 more
They did a pretty good job although some of the stains were not completely removed. They had cautioned that this might be the case due to the fragility of the carpets. Service was completed within a couple of weeks.
Description of Work: Provider cleaned two Persian carpets that had pet stains on them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

James F.
11/2014
5.0
auto detailing, carpet installation, carpet cleaners, ceramic tile
  + 2 more
Called A&C with a narrow window to schedule an appointment. They were cheerfully accommodating and worked with my needs.Jackie the tech arrived with a heads up call when he was on the way. He was knowledgeable, efficient and patient with all my questions. His work ethic, explanations and results actually exceeded my expectations. I knew a professional cleaning would make a difference but I was really surprised at how much. Fabulous job. I heartily recommend Jackie and A&C and will certainly use them again.
Description of Work: Cleaned carpet on the stairs, in the den, entry wool rug, office, 4 chairs, and all the tile in the kitchen and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$341

william C.
11/2014
5.0
carpet cleaners
  + -1 more
Showed up on-time, were professional and did good work. Would use them again.
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Cathy C.
10/2014
5.0
carpet cleaners
  + -1 more
I needed our carpets cleaned anyway, but when I spilled a cup of coffee I knew it was really time. They came out and did a great job. The stain did not come all the way out, but more because I had treated it myself and that was a big no-no but the company was great. They were on-time, called when they said they would, were in and out and even moved the furniture.
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jorge A.
10/2014
4.0
carpet cleaners, ceramic tile
  + 0 more
Everything came out ok. The grout continued to soak up water.
Description of Work: Cleaned 3 rooms --- carpet -- and sealed grout in shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Charlyn S.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were really good and I will definitely use them again. I've had other companies in the past that did great work, but A&C really exceeded expectations and did some amazing work cleaning my sectional.
Description of Work: They cleaned my L shape sectional couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A&C Carpet Cleaning
Thank you so much for allowing our company into your home. I am glad we exceeded your expectations, and if you need us in the future, please let us know.

Ruby D.
09/2014
5.0
carpet cleaners, hardwood floor
  + 0 more
Our old dog is losing bladder control...we have been using a spotbot and soap to clean up....and the dirt just ground in! The cleaner from A&C not only treated the "favorite place" with enzyme, he worked the area to get the soap up to keep it clean. He also gave special attention to traffic areas and where the rug meets the hardwood floor...all these eyesores look soooo good now! We will only use A&C in the future.
Description of Work: cleaned and deodorized carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A&C Carpet Cleaning
Thank you for choosing A&C to be your cleaner of choice. We all love our four-legged friends, but they do sometimes make a mess, I am glad we were able to help.

Kirk L.
09/2014
5.0
carpet cleaners
  + -1 more
They did a great job, I will certainly use them again. It was a good deep clean and the results were very noticeable.
Description of Work: Cleaned carpets and got rid of pet odors throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A&C Carpet Cleaning
Thank you for allowing us to clean your home. I am glad we were able to get the carpets to your expectations.

Dina R.
08/2014
5.0
carpet cleaners
  + -1 more
I have nearly white carpet in two large bedrooms, one of which is a master bedroom with a heavy traffic pattern from the door to the aster bathroom. I get my carpets cleaned every 6-8 months but this is the first time I've used A&C Carpet. Every other company has charged more and couldn't get the traffic pattern out. A&C did just that and made both rooms look like new. Furthermore their price, considering the size of both rooms, was very reasonable. The technician was very professional, did not try to upsell, and was polite and efficient.
Description of Work: Cleaned two large rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

LYNN L.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was a bit nervous about hiring someone to clean my carpet as it is about 20 years old, has never been cleaned and I have 5 cats. I shouldn't have worried. Jackie put me at ease, and he and Clay got right to work cleaning my dirty carpet and sofa. I wasn't looking for a miracle, just cleaner and less smelly carpets. A&C Carpet Cleaning exceeded my expectations in getting most of the stains out (remember, 20 year old never been cleaned carpet), making my carpet look so much better and feel and smell clean. Jackie and Clay worked non stop, were pleasant, professional and moved 3 items that I asked them to move without hesitation. They were careful of tvs, picture frames, mementos, walls, etc. not touching anything. Also the lady (ladies) I spoke to on the phone making and receiving a confirmation call about the appointment were equally pleasant and professional. I am so glad I had this done and wish I had done it long ago! I highly recommend A&C Carpet Cleaning.
Description of Work: Cleaned 3 rooms, 2 hallways, 1 sofa using pet enzyme treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Keith P.
06/2014
5.0
carpet cleaners
  + -1 more
Very professional service person. Great cleaning job.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Richard F.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Paid approx $250 for a different vendor to come in and shampoo a carpet. After a week, the perfume wore off, and the original odor returned. Contacted this vendor about a steam extraction, and they were more expensive, but they were able to do the job correctly. I would recommend them for tough jobs.
Description of Work: Steam clean interior carpets

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lindsay B.
06/2014
5.0
carpet cleaners
  + -1 more
I had bad spots in the living room and they came to clean carpets- the cleaner hose was clogged but Jackie fixed it and ran over the area again. They actually came back and redid the living room and the spots lifted amazingly. Great service.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A&C Carpet Cleaning
I am so glad you were pleased with the service. If we can be of assistance in the future please let us know.

Andrew F.
06/2014
5.0
carpet cleaners
  + -1 more
The technician arrived on time for both the estimate and the actual work. He was vey friendly and professional. No pressure sales and did not try to up sell. He did a great job especially cleaning the grout. I felt the price was fair based on the condition of the grout and the amount of tile and carpet that was cleaned.
Description of Work: Cleaned carpets including stairs and cleaned and sealed grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Auto Detailing,
Hardwood Flooring Sales and Installation,
Lawn and Yard Work,
Dry Cleaning,
Leather & Vinyl Repair,
Mattresses

FAQ

A&C Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

A&C Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&C Carpet Cleaning offers free project estimates.
Yes, A&C Carpet Cleaning offers eco-friendly accreditations.
Yes, A&C Carpet Cleaning offers a 10% senior discount.
Yes, A&C Carpet Cleaning offers emergency services.
Yes, A&C Carpet Cleaning offers warranties.
A&C Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair
Hardwood Floor Cleaning, Drapery Cleaning

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM