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A&C Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Serving the Jacksonville, FL area since 2006, A&C Carpet Cleaning and Restoration Inc is a family owned and operated, full service carpet cleaning and restoration company. We are so sure you will be satisfied with our services, that we guarantee it. A&C offers the highest quality residential and commercial carpet cleaning, carpet repair, tile and grout cleaning, water damage restoration, pressure washing, and upholstery, oriental rug, leather, mattress and pet urine odor cleaning as well. All of our team members are trained to deliver the most outstanding service experience ever. As for our technical knowledge, we are second to none. Our technicians are certified through the I.I.C.R.C. and follow the cleaning principles set forth in their guidelines. We have won the Angies List super service award annually.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair

Services we don't offer

Hardwood Floor Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 201-246 of 246 reviews

Kate R.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven O.
01/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a good job cleaning the carpets, however, I paid for 3 areas of cleaning on Angie's List. When they got to my house my wife was home and I was still at work. They advised they would not be moving furniture, 2 chairs and a couch, so my wife who just had major back surgery moved the chairs and the couch was left in its original location. When they completed the service, I was advised that I owed them another $54 after paying $130 for 3 areas. The cleaned the living room and a hallway. The living room is decent size maybe maybe 600 square feet at most. I had about a 30 square foot of area that had pet stains on it. I guess due to the treatment of the carpet for the pet stains, they felt the need to charge me am additional $54 in addition to the $130 paid for deal on Angie's List for 3 areas. The did a 600 Square foot area with a small area of pet stains and a very small hallway. I think we were ripped off and over charged. I had used the company before and had a great experience. The worker that came out on that trip helped me move furniture and cleaned pet stains. Did not charge additional fee. They still did a great job with the cleaning this time but was not happy with the additional fee as they did not do 3 areas. Just 1 and a small attached hallway.
Rating CategoryRating out of 5

Response from A&C Carpet Cleaning
I am glad you were happy with the carpets and I am sorry you were not please with paying the additional for the pet treatment. That is an additional cost as it does not come standard. I did check your previous invoice and you were charged the additional for the pet treatment that time as well. As far as the furniture moving, we are authorized to move light furniture, but nothing heavy.

David M.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A&C Carpet Cleaning
Thank you for allowing us into your home to clean. I am glad your were please with everything.

Alvin B.
12/2015
4.0
carpet cleaners
  + -1 more
overall, a good job
Description of Work: Clean Carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from A&C Carpet Cleaning
Thank you for allowing us into your home to clean your carpets.

Diane T.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We have a cat who decided when we adopted another that HE'D STOP USING HIS LITTER BOX. tHIS WENT ON FOR SEVERAL MONTHS BEFORE WE REALIZED IT, AND WE'VE BEEN TRYING TO FIX IT EVER SINCE. WHAT WE NEEDED WAS A THROUGH, PROFESSIONAL CLEANING OF THE ROOM AND CARPET INVOLVED, PLUS AN HONEST EVALUATION OF WHETHER OR NOT SUCH ACTIONS WOULD EVER RESOLVE THE PROBLEM. THEY DID BOTH - A GREAT JOB CLEANING THE PLACE, THEN WHEN THE ODOR RETURNED, A VISIT BY A SUPERVISOR TO CLOSELY EXAMINE THE CARPET. WE'RE NOT DELIGHTED WE'LL HAVE TO REPLACE IT, BUT AT LEAST NOW WE KNOW FOR SURE WHAT WE'RE DEALING WITH, AND WE'RE VERY GRATEFUL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from A&C Carpet Cleaning
I am so glad we were happy with the service. If we can be of service in the future, please let us know.

Chickie K.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service representative was exactly on time; did an outstanding job and was extremely professional. I would use this service again, and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita J.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Date of service: May 1, 2015 Cost of service: $125.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve P.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOUG A.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They are a first rate operation. They performed everything as agreed upon and did an extra small foyer and treated pet stains for a reasonable additional fee. We were very pleased with the final results. We highly recommend them after using them for the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JOANNE V.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam cleaned 3 rooms treated for urine in carpet heavy in back bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Dale T.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecilia D.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great! He did a wonderful job getting all of the stains out of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

frank M.
06/2015
4.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They cleaned all our carpets and tile. Was pleased wit the carpets. The tile came out good but lots of water left on it causing dry time to be longer. For what I needed, the service was good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$457

Deborah B.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a very good job and I will use them again to have my carpets cleaned. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joe G.
06/2015
4.0
carpet cleaners
  + -1 more
Did a good clean job.
Description of Work: carpet clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Susan C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

patricia F.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Jackie did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Gordon F.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Terri S.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the entire house of carpet and removed stains. Very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty T.
05/2015
5.0
carpet cleaners
  + -1 more
On time and did a good job
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Roy N.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Basic carpet cleaning was performed. They were prompt and professional. My carpet looked and smelled great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beverly D.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a great job. Very professional. Excellent follow-up to ensure my complete satisfaction. I will hire them again!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Roger B.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They determined that the rug could not be stretched and we need to replace the rug. No charge for visit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie W.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James H.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in three rooms and a hall. A&C rep did it all in under 1 1/2 hours. He also left a spot cleaner to use for future small problems, which we found to work very well. All in all a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Auto Detailing,
Hardwood Flooring Sales and Installation,
Lawn and Yard Work,
Dry Cleaning,
Leather & Vinyl Repair,
Mattresses

FAQ

A&C Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

A&C Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&C Carpet Cleaning offers free project estimates.
Yes, A&C Carpet Cleaning offers eco-friendly accreditations.
Yes, A&C Carpet Cleaning offers a 10% senior discount.
Yes, A&C Carpet Cleaning offers emergency services.
Yes, A&C Carpet Cleaning offers warranties.
A&C Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair
Hardwood Floor Cleaning, Drapery Cleaning

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM