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A&C Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Serving the Jacksonville, FL area since 2006, A&C Carpet Cleaning and Restoration Inc is a family owned and operated, full service carpet cleaning and restoration company. We are so sure you will be satisfied with our services, that we guarantee it. A&C offers the highest quality residential and commercial carpet cleaning, carpet repair, tile and grout cleaning, water damage restoration, pressure washing, and upholstery, oriental rug, leather, mattress and pet urine odor cleaning as well. All of our team members are trained to deliver the most outstanding service experience ever. As for our technical knowledge, we are second to none. Our technicians are certified through the I.I.C.R.C. and follow the cleaning principles set forth in their guidelines. We have won the Angies List super service award annually.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair

Services we don't offer

Hardwood Floor Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-246 of 246 reviews

Sharon Y C.
05/2013
5.0
carpet cleaners
  + -1 more
They do excellent work. They can get stains out of anything. I have had a really good experience with this company.
Description of Work: A&C Carpet Cleaning & Restoration cleaned my carpet in all the bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth B.
05/2013
5.0
carpet cleaners
  + -1 more
I was exceptionally pleased with the outcome. The technicians were on time, very professional, moved all furniture, and worked quickly. Some spots I thought would never come out, did. I will use them again.
Description of Work: I had 4 rooms of carpet cleaned. The carpet was heavily soiled from previous owners and my current dog. I paid extra for pet treatment and scotch guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Jon M.
05/2013
5.0
carpet cleaners
  + -1 more
Our carpets were still dirty despite a cleaning from a different service. Jackie arrived on time, was polite & very knowledgeable. Majority of spots left by previous service were able to be removed. He was in & out in no time & left no mess behind, unlike the previous service we used. He was also kind enough to leave behind a complimentary bottle of spot remover for us. We will definitely be using A&C again in the future!
Description of Work: Carpets cleaned / Spots removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

leslie R.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
A&C Carpet Cleaning & Restoration was prompt, courteous and professional. They did a great job on both the carpet and the furniture. They were focused on completing their work to meet/exceed our expectations. We would call on this company again.
Description of Work: A&C Carpet Cleaning & Restoration cleaned the carpet though out our home as well the several pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from A&C Carpet Cleaning
I am glad that you were so pleased with our services, as that is our goal to exceed your expectations. Thank you again for being a valuable client.

Stephanie S.
02/2013
5.0
carpet cleaners
  + -1 more
The gentlemen showed up within the window. The office called to update me on their arrival, very nice. They were very courteous, thorough and efficient. The carpet does take longer to dry than estimated. Be sure to budget about 12 hours to dry, not 2-4.
Description of Work: Cleaned family room carpet (large room) and got an estimate for the upstairs carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A&C Carpet Cleaning
Thank you for the A rating. Sometimes if the carpet is very dense it does take a little longer to dry than the normal time frame. I am pleased that you were happy with the overall service.

SANDRA M.
02/2013
5.0
carpet cleaners
  + -1 more
They were professional. They didn't try to jack up the bill. They came in, pretreated my carpets, and shampood it with a truck-mounted team cleaner. Then they put down a protectant into the carpet. They came, did the job, and then they were gone.
Description of Work: I have used A&C Carpet Cleaning & Restoration Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A&C Carpet Cleaning
Thank you for the A rating. If we can be of service to you in the future, please let us know.

Nick H.
02/2013
5.0
carpet cleaners
  + -1 more
It went well. He worked rapidly and efficiently.
Description of Work: A&C Carpet Cleaning & Restoration Inc
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Elsie J.
01/2013
5.0
ceramic tile
  + -1 more
When I called the company to schedule service, the young lady had a crew in my area and said they could do the job that day. They called ahead, gave me a time and arrived promptly on time. Very accommadating. The young men(Jackie and Mitchell) were very professional, presented me with an estimate and cleaned my tile & grout. I have had 2 other companies clean my tile in the past, with bad results. I was skeptical. Jackie and Mitchell cleaned and sealed the grout.(442sq.ft.) beige tile with cream grout, very dirty with 2 dogs,etc. The men went above and beyond paying attention to detail in areas very stained. When wet the grout looks dark, the men were so concerned that it would not come clean. After 8 hours of drying time, the tile and grout look as good as the day we purchsed the home, 10 years ago. I highly recommend this company and plan to have them back for other services. They were neat, clean, no messes left for me to tend to. Don't hesitate-GREAT SERVICE. Thank you Angie's list.
Description of Work: Impressed
Rating CategoryRating out of 5
Yes, I recommend this pro
$311

Response from A&C Carpet Cleaning
Thank you so much for the review. I am glad we were able to accommodate your needs and you were happy with the outcome.

Glenn P.
01/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
One are of hallway and two in family room were heavily stained. I frankly did not expect the areas in the family room to come out clean, but they did. The hallway had an area that my grandchild had"painted" with nail polish. This was the only thing that was not removed by the cleaning. Mitchell and Jack were courteous and answered allmy questions candidly. My only disappointment was that they were too busy to get to my for4 days.
Description of Work: Cleaned 4 areas; hallway, 2 BR, and Family room (which counted as 2 rooms due to size).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steven W.
01/2013
5.0
carpet cleaners
  + -1 more
Overall the outcome is what I was hopeing for. Very Satisfied.
Description of Work: Jackie was very professional called before he got here. Was on time expland what he would be doing in detail. The only thing it was alittle pricey for the small amount of area that was done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95.95

Response from A&C Carpet Cleaning
Thank you for your comment, I am glad you were happy with the service.

Jeremy M.
01/2013
5.0
carpet cleaners
  + -1 more
Called A&C due to reviews on AL. They honored the AL discount and an appointment was schedules. Received estimate for cleaning of couch, love seat, chair and ottoman. With accepted estimate I had these articles cleaned. While the tech was at my residence I had him estimate cleaning all the carpet in my living area. With the accepted estimate he also did this. The tech was early and helped me move the furniture that needed to be moved for the cleaning. I would recommend A&C to anybody.
Description of Work: Received estimate for cleaning of couch, love seat, chair and ottoman. With accepted estimate I had these articles cleaned. While the tech was at my residence I had him estimate cleaning all the carpet in my living area. With the accepted estimate he also did this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from A&C Carpet Cleaning
Thank you for your comment. We really appreciate your business.

Patricia F.
01/2013
5.0
carpet cleaners
  + -1 more
It went fine. They kindly accomodated my request for fast service, as I had just moved into a condo and needed the rugs back in a timely manner. They were prompt and did a good job.
Description of Work: I had four area rugs cleaned. They did it at their location as they said it would not be good to wash rugs on the hardwood floor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from A&C Carpet Cleaning
I am glad we were able to accommodate your needs. Thank you for your business.

William P.
12/2012
4.0
upholstery cleaning
  + -1 more
Arrived on time, did a thorough job quickly.
Description of Work: Cleaning living room furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from A&C Carpet Cleaning
Thank you for your business.

Carla S.
12/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
Jackie was prompt, professional and performed an incredible job in a relatively short period of time. He was meticulous about cleaning up any water that got on my wood floors. I had urine staines from my sick dog that he removed completely. I really appreciate his professionalism. I will definitely use this company again.
Description of Work: Jackie cleaned and treated the rug on my stairs and master bedroom and cleaned and applied sealant on the tile in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from A&C Carpet Cleaning
Thank you for taking the time ti write a review. I am glad you were satisfied with the service. We appreciate your business.

Sheri K.
12/2012
5.0
carpet cleaners
  + -1 more
Our Technician was prompt and courteous. He was able to remove stains, including surfboard wax ground into the carpeting in our sons room.
Description of Work: General carpet cleaning and stain removal. Very good results for stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Catherine C.
11/2012
5.0
carpet cleaners
  + -1 more
Excellent service. Justin (Technician) called to let me know he was on the way, and arrived on time. Started immediately, and carried out service carefully and professionally. Left me a bottle of carpet spot cleaner. Company called me the next day to verify my satisfaction with service and technician. I told them I was very satisfied. Price is higher than some who advertise, but the quality service provided was well worth the price. .Price quoted by company was same as charged.
Description of Work: Cleaned and spot-treated carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A&C Carpet Cleaning
I am happy that you are so pleased with the service. We strive to be the best we can be. Thank you for your comment.

Nancy W.
11/2012
5.0
upholstery cleaning
  + -1 more
The staff took care to investigate the best method to use for cleaning the material and determined that steam-cleaning was the recommended process to use. I am impressed with their professionalism and how they wasted no time performing the task. I will definitely use them again for any of the services that they provide. The results were better than I expected due to the amount of stains on the furniture.
Description of Work: I had a sofa, chair and ottoman cleaned. The sofa and chair had a total of 7 individual pillow-backs that needed to be cleaned as part of this task.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from A&C Carpet Cleaning
Thank you for your comment. We strive to be the best that we can. Thank you for your support to our small business.

Jack M.
10/2012
5.0
carpet cleaners
  + -1 more
Answered in question above.
Description of Work: This company did a wonderful job cleaning our oriental carpet. I was so pleased that when it was delivered I gave them a second one to take and clean. Very friendly and appreciative too. Fair price, especially considering the high quality results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Mary Y.
10/2012
3.0
carpet cleaners
  + -1 more
My husband was home and said the guy was very nice and punctual and seemed to care about doing a good job. When he was done my husband expressed concerns about some long, gray machine stripes and marks left on the carpet, especially around the perimeter of the rooms. The gentleman said that was just moisture and that they would go away when it dried. This was not the case. I came home and immediately saw the stripes. We waited until the next day to give it plenty of time to dry and they were still there. However, he did get the high traffic spots pretty clean for the most part though, and the other stains did come out. So we called and had him come out again about a week later to re-do it. He was pleasant on the re-do and did not mind going over and over some areas with the stripes until I was happy. It is not perfect by any means, however. After he left I realized he did not reapply the top coating to the areas that he had re-done but I did not want to have to schedule yet another appointment, so I let it slide. I would not use this company again because I think the job should be done correctly the first time.
Description of Work: 2 rooms carpet cleaned and a coating put on after to protect it. Light cream/gray colored carpet. Two areas had "heavy traffic" marks about 2x2 feet big. A couple stains were removed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Rebecca C.
09/2012
5.0
carpet cleaners
  + -1 more
Jackie was very efficient and when he came back even worked on a couple stubborn places. I was very pleased with A & C Carpet Cleaning.
Description of Work: Carpet, tile and oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Janet D.
09/2012
5.0
carpet cleaners
  + -1 more
Jackie was prompt, courteous and professional. We have used A&C a number of times and have been completely satisfied with Jackie's work.
Description of Work: The living room, hallway and sofa were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A&C Carpet Cleaning
Thank you Member for your continued loyalty. We appreciate it very much.

Cheyney J.
07/2012
5.0
oriental rug cleaning
  + -1 more
I absolutely would highly recommend them. They did a great job on their work.
Description of Work: I used A&C Carpet Cleaning & Restoration Inc last week for cleaning services. I had an area rug cleaned by them and treated for pet stains and odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

james G.
06/2012
5.0
carpet cleaners
  + -1 more
BEST Carpet Cleaning in Jax...by far! I work for a property management company and we have used tons of carpet cleaners. While they aren't the cheapest in Jax, this is a case for "you get what you pay for!!" They are amazing. Prompt, professional, and experienced. They have cleaned tile and carpets for us and blown the competition out of the water! We won't use anyone else in the future!
Description of Work: They have cleaned carpets, cleaned tile & grout, and patched carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deborah M.
04/2012
5.0
carpet cleaners
  + -1 more
Jackie was the best! He treated stains and gave me tips on keeping my carpet looking like new. I would recommend this cleaning company above all others!
Description of Work: Jackie cleaned 4 rooms of carpet -- 3 bedrooms and one office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

William T.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This was my first opportunity to use Angie"s list. I had seen the ads on TV so since I needed my carpets cleaned as well as my Sofa, love seat and recliner I thought I would give it a try. Under carpet cleaning I saw A & C, they had 28 reviews and I believe with one exception all were A's. As I read the reviews I was convinced they were the company for me. I contacted A & C and set up an appointment. Jackie the Service Technician arrived as scheduled and did a superb job. As he was cleaning our carpet it was evident this was a professional technician doing a professional job. He took the time necessary to go the extra mile to insure our satisfaction. We have used several Carpet cleaning companies in the past; but, this time we used a Professional Company. We are completely satisfied with the price and performance.
Description of Work: Carpet cleaning as well as Sofa, Love seat and recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from A&C Carpet Cleaning
I am glad that you were satisfied with using our company as well as us leaving a great impression for further use of Angie's List. If we can be of any other service, please let us know.

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Auto Detailing,
Hardwood Flooring Sales and Installation,
Lawn and Yard Work,
Dry Cleaning,
Leather & Vinyl Repair,
Mattresses

FAQ

A&C Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

A&C Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&C Carpet Cleaning offers free project estimates.
Yes, A&C Carpet Cleaning offers eco-friendly accreditations.
Yes, A&C Carpet Cleaning offers a 10% senior discount.
Yes, A&C Carpet Cleaning offers emergency services.
Yes, A&C Carpet Cleaning offers warranties.
A&C Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair
Hardwood Floor Cleaning, Drapery Cleaning

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM