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A&C Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Serving the Jacksonville, FL area since 2006, A&C Carpet Cleaning and Restoration Inc is a family owned and operated, full service carpet cleaning and restoration company. We are so sure you will be satisfied with our services, that we guarantee it. A&C offers the highest quality residential and commercial carpet cleaning, carpet repair, tile and grout cleaning, water damage restoration, pressure washing, and upholstery, oriental rug, leather, mattress and pet urine odor cleaning as well. All of our team members are trained to deliver the most outstanding service experience ever. As for our technical knowledge, we are second to none. Our technicians are certified through the I.I.C.R.C. and follow the cleaning principles set forth in their guidelines. We have won the Angies List super service award annually.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair

Services we don't offer

Hardwood Floor Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-246 of 246 reviews

RICHARD M.
12/2013
5.0
carpet installation, carpet cleaners
  + 0 more
Was a real good job. Associates were professional, on time and job was performed to my satisfaction.
Description of Work: Repairs and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cathy K.
11/2013
5.0
carpet cleaners
  + -1 more
The carpet looked like new. They where very professional and did a great job. . [
Description of Work: maintenance cleaning,sprayed air refresher and used Teflon stainshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jonathan R L.
11/2013
5.0
carpet installation, carpet cleaners
  + 0 more
they cut out two stains and replaced with matching carpet that I had. You would never know there were patches there.
Description of Work: repaired carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Donna B.
10/2013
3.0
carpet cleaners, hardwood floor, oriental rug cleaning
  + 1 more
It went okay. The guy that did the service told me that if the stains came back, I should call him back. It took him a little bit longer to clean the rugs than he said he would. If I were going to clean my carpets again, I would not call them. I was happy with the cleaning of the carpets, for the most part. I'm still cleaning the spots so I wasn't really pleased with the cleaning. I went in to rooms and closed the door and the spot behind the door had not been cleaned.
Description of Work: We used A&C Carpet Cleaning & Restoration to repair our wood floors because we had storm damage to our floors. He took oriental rugs and several area rugs and cleaned them.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Response from A&C Carpet Cleaning
Thank you for your comment, but you might have us confused with another company, as we do not clean or repair wood floors. We do the carpet and rug cleaning. Thank You

Susan K.
10/2013
5.0
carpet cleaners
  + -1 more
Jackie was on time and went straight to work. Since we live in a condo, he brought up a portable unit which greatly helped to keep the hallways clear of lines/hoses. He did a great job cleaning the carpet and we appreciate his professionalism and promptness. Although I did agree to the minimum price of $130.00, I think it was a bit pricey for our very small condo living room where half of the furniture was not moved (our choice to leave a couple of items in place). But overall, he did a wonderful job and I would call them again! Thank you!
Description of Work: Cleaned living room carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Aubrey J.
10/2013
5.0
carpet cleaners
  + -1 more
They are very good and reasonably priced. And they didn't pull the "Angie's List" price bump
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Keith P.
10/2013
5.0
carpet cleaners
  + -1 more
No issues, cleaning went well.
Description of Work: Clean, deodorize and protect carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

John K.
10/2013
5.0
carpet cleaners
  + -1 more
They were very responsive, and were able to clean the carpet on very short notice before the moving truck arrived. The person who did the work was quite professional. Did a great job.
Description of Work: Cleaned all the carpets prior to move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

susan A.
09/2013
5.0
upholstery cleaning
  + -1 more
Jackie checked the sofa and love seat carefully. He then advised that he could not steam clean the couches. He then informed me that he could dry clean them but due to the dirt (I have 5 dogs and 3 kids) he did not think I would be happy. I really appreciated Jackie being so honest (a great reflection on the company). I would have paid the money and then would not have been happy if they were not as clean as I expected. I will definitely call A&C next time I need any services that they supply. It is hard to find such a honest company in this day and age.
Description of Work: Jackie arrived right on time from A&C Cleaning to clean my sofa and love seat. I was so appreciative that they came out on Monday when I just called them on Saturday. I was desperate because my husband was coming home after being away.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel K.
09/2013
5.0
carpet cleaners
  + -1 more
Carpet cleaning was exceptional and server was very professional
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

PETER D.
09/2013
5.0
carpet cleaners
  + -1 more
Took his time and did an excellent job. Even carpet I thought needed replacement looks good. now. Will use again.
Description of Work: Cleaned all carpeted areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephanie S.
09/2013
5.0
carpet cleaners
  + -1 more
They call to let us know they are on the way, arrive on time, polite, efficient. They cleaned the spot very well, and did a wonderful job on the workshop carpet. They contact us a few days later to make sure we are still happy with the job. Very nice customer service, great job cleaning, and good value for the work. Definitely recommend.
Description of Work: spot clean in living room (pet stain) and cleaned workshop carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David W.
08/2013
4.0
carpet cleaners
  + -1 more
Service was performed on a rental property I own after tenant moved out. My representative was pleased with the service but when the next tenant moved in, they said the carpets were not clean enough. Since I didn't witness this myself - I live out of the area - I can't say for sure one way or another.
Description of Work: Clean carpet and clean tile grout

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$425

Gary N.
08/2013
5.0
carpet cleaners
  + -1 more
Jackie did a super job. I had a small spot that needed attention after the main job and he came back and fixed the problem within a couple of days. Am I happy, well I have recommended Jackie and A&C to two of my neighbors.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michelle S.
08/2013
5.0
carpet cleaners
  + -1 more
Service tech arrived on time, got right to work and did a great job.
Description of Work: Easy to get information, set appt, called to confirm the appt and eve followed up after the appt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

Diane R.
08/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
It went really well, they were on time. They did a really good job getting our tough stains, and grout in the bathroom. They were in and out very quickly.
Description of Work: They cleaned the carpet and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

kandace L.
08/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Jackie came on time and was very professional.He did an excellent job on all rooms.I would highly recommend them.
Description of Work: Cleaned and sealed tile in laundry room,hall,kitchen,dinning room,family room and 2 bathrooms. Cleaned carpet in bedroom, ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$644

Response from A&C Carpet Cleaning
Thank you for taking the time to review us. I am so pleased you were happy with the experience.

steven R.
08/2013
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They cleaned 3 rooms and 1 stair case for me. They moved the furniture, and they did a good job. I had used them before and that is why I used them again. They do a first class job.
Description of Work: We used A&C Carpet Cleaning & Restoration Inc. They cleaned carpets for us, and they did some upholstery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

George J.
08/2013
4.0
carpet cleaners
  + -1 more
I like the fact that they were prompt, and they came back and tried to retreat an area we've had problems with. On the other hand, I wasn't pleased that they have to come back and retreat that, even thought they said that they could get that area clean. They never really cleaned it as we would like it to be cleaned.
Description of Work: We did use A&C Carpet Cleaning & Restoration for regular carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A&C Carpet Cleaning
I am sorry if it was an inconvenience to you to set up a second treatment, but that is why we do offer our guarantee. Sometimes if the carpet is heavily soiled, it does require a second treatment.

Kathy Z.
08/2013
5.0
carpet cleaners
  + -1 more
The service provider was on time. He was professional, careful and neat. He left a free bottle of spot remover for future use and I can get refils as needed. The cleaning substance they use is organic and safe for humans and pets and that's a real plus for me.
Description of Work: cleaned all the carpets and treated with stain resistance

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from A&C Carpet Cleaning
I am glad you were pleased with the cleaning. That spotter bottle works wonderfully. Make sure to bring the empty bottle and we will refill it for you at no charge!

Jennifer N.
07/2013
5.0
carpet cleaners
  + -1 more
The young men were thorough, polite, and went the extra mile to move additional items.
Description of Work: Deep cleaned all of the carpets in my home to include stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A&C Carpet Cleaning
Thank you for the review. I am glad that you were happy with everything.

D W.
07/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Jackie was easy to work with and did a quick and efficient job. They were running a special where my friend referred them to me and she was supposed to get 10% of the value of the work paid to her. As of yet, I don't believe she has received that check, so I will follow up with her. I would use them again.
Description of Work: Cleaned about 200 sq/ft of tile and a tile shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Walter B.
07/2013
5.0
carpet cleaners
  + -1 more
Jackie was prompt & professional. He worked quickly and thoroughly and did a super job. I would definitely use A&C again & recommend them highly.
Description of Work: Jackie did a great job cleaning all the carpet throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laura C.
06/2013
3.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
I hired this company to clean 3 area rugs and then to clean upholstery on 2 sofas and 2 chairs. The service person informed me that he should not clean 2 of the 3 rugs as they were wool and should be sent out to a professional rug cleaner. Why did they not ask me what the rugs were made of on the phone? I would not have blocked out the time for the window of service as getting the rugs cleaned was my main objective. T The other rug, he asked me to hold it while he cleaned it - not what I signed up for. Also for 30 minutes of cleaning upholstery, I feel that $185 is too expensive. They still had spots on them after cleaning them as well. Not a good experience.
Description of Work: Cleaned upholstery on 2 chairs and 2 sofas.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$185

Response from A&C Carpet Cleaning
HI (member name removed), I am sorry you were not happy with the results of the cleaning. I spoke to the tech regarding this and he had explained that the 2 rugs were beyond the cleaning that we would be able to do. He didn't want to charge you for a rug that would not come out to your satisfaction. We do clean wool rugs, but the condition that the rugs were in, would not come extremely clean. As far as the upholstery goes, he did get an incredible amount of soil out of it, and if you would like for him to come back and see if a second treatment would do any better, we can certainly do that, at no charge to you, as I want you to be happy with the services we provide.

Thomas S.
05/2013
5.0
carpet cleaners
  + -1 more
The guys at A&C are hands down the best in Jacksonville! After using them in October 2010 when I first purchased my home to clean the carpets prior to moving in, I used them again in Feb 2013 when I sold it because they had done such a great job the first time. They were even able to get up an area of substantial staining near the entrance that I thought was there for good! They were a pleasure to work with and their price was great. Would recommend them to anyone and would definitely use them again. Thanks for great service!
Description of Work: Cleaned all the carpets in our home (1900 sqft) prior to our sale of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A&C Carpet Cleaning
Thank you for the review. I am glad you were happy with the services.

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Auto Detailing,
Hardwood Flooring Sales and Installation,
Lawn and Yard Work,
Dry Cleaning,
Leather & Vinyl Repair,
Mattresses

FAQ

A&C Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

A&C Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&C Carpet Cleaning offers free project estimates.
Yes, A&C Carpet Cleaning offers eco-friendly accreditations.
Yes, A&C Carpet Cleaning offers a 10% senior discount.
Yes, A&C Carpet Cleaning offers emergency services.
Yes, A&C Carpet Cleaning offers warranties.
A&C Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery, Mattresses, Tile & Grout, Oriental Rugs, Water Damage, Leather, Pet Damage, Shower Tile, Area Rugs, Pet Odor, Spot Removal, Carpet Repair
Hardwood Floor Cleaning, Drapery Cleaning

Contact information

10600 Theresa Dr # 3, Jacksonville, FL 32246

http://www.accarpetclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM