We are a boutique style residential cleaning and home management company. We currently have only 4 employees and do not use sub-contractors. We are licensed in Duval county, and we have general liability insurance and current background checks. You can see our documentation by visiting our web site and clicking on the links in the FAQs. We offer an all Natural or a Green Cleaning package for the environmentally conscious person. We like to support our local economy so we buy all of our products and equipment right here in Jacksonville even though the Internet might be cheaper. We use high quality, commercial grade equipment and supplies. One thing that sets us apart is that we clean no more than two houses per day. Many times we will only clean one. While we work efficiently, we do not want to hurry and take short cuts in our cleaning. If a technician cleans more than 2 houses, by the 3rd one they are often tired and the quality of the clean may suffer. We give free estimates but will try to ball park an estimate on the phone if needed. We also give back to our community by volunteering in schools, volunteering with Veteran's groups and donating blood regularly. We are strong advocates of our environment so we promote recycling and re-purposing wherever we can. One of our special add on services is properly disposing of your eWaste or other hazardous household waste. We have local references whose names and numbers we don't publish but can provide you with if you contact us.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
We are a boutique style residential cleaning and home management company. We love cleaning up pet hair! Our clients like us because we are very flexible with scheduling and we have good communication and customer service skills. We offer one time cleaning, bi-weekly, tri-weekly, monthly and as needed. We can accommodate some weekend cleaning with enough notice. All of our cleaners are very dog and cat friendly. We will tailor the clean to meet your budget if possible.
Description of Work: Call last week to have house cleaned that is when she should of told me that I should try to find someone else instead of dragging it out for nearly a week and then had some girl that works for her to tell me she couldn't do it. Not professional.
Rating Category
Rating out of 5
professionalism
1.0
cindi Q.
12/2016
5.0
house cleaning
+ -1 more
Great and nice to deal with
Description of Work: The owner was willing to let me decide which parts of the house were most in need. Also, I'm able to performs some tasks but not others- so they worked around my needs Very professional and the fact that Allyssa looks like my granddaughter is a nice plus
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from A Well Kept Home Inc
Thank you [Member Name Removed] for the nice review! Alyssa is a great cleaner and has a such a calm manner with dogs....we just love her! If you ever want an occasional clean, feel free to call. You live close by our office and your home is so interesting we all enjoy working there! Regards! Meri
Angela L.
08/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from A Well Kept Home Inc
Oh wow....I must have turned off notifications as I did not know I had two reviews! [Member Name Removed]I am hoping you are doing well. I sometimes check your website to see what good works you and your family are up to! Feel free to call on us if you need an occasional cleaning as we still clean regularly in Mandarin! Best wishes to you! Thanks for the review! Meri
Kevin G.
05/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: 2 Bathrooms, floors, vacuuming, counters and dusting * more time pending
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from A Well Kept Home Inc
Many thanks for the positive words! It makes a big difference to the staff to get good feedback! We appreciate your business. I hope you have a great summer and get a chance to coast a little bit. Feel free to call on us anytime for an incidental clean if you need it. Otherwise, we will see you in the fall :-).
James C.
04/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: We've been using A Well Kept Home for almost a year now and they have been great. Meri is incredibly professional and takes great pride in the quality of her business's work. This is the fourth cleaning service we've used and by far the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from A Well Kept Home Inc
Thank you for the review! You know we have been having some growing pains and I am thankful you are patient while we hire and try to find a good fit for you. As an Air Force veteran, you and your wife are special since you are both Navy pilots! I am grateful for all you do and sacrifice for our country. Really. We feel good when we can make your life better. Thanks for the business and for your service to our country.
Scott S.
11/2015
4.0
house cleaning
+ -1 more
unknown
Description of Work: Whole apartment cleaning within two hours at a time we both agreed upon
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from A Well Kept Home Inc
Ughh! I am trying to get this one to be an A! Your place is small and fairly easy but we have bombed and I know it. I hope that we are past that since you reviewed us in Nov. and I think we have been doing better. I did let some things go last year. I was doing the cancer treatment and was understaffed. But I think we have it under control now and we are being more consistent in our cleaning and details! I am sorry I ever did not attend to checking on the cleaning but I do appreciate your patience and willingness to give us another try!
Lewis R.
09/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Went great very happy. Did exactly what we asked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from A Well Kept Home Inc
Thank you for the review! We appreciate the positive words and you two are a pleasure to clean for. No drama. Predictable! And of course, we love our teachers and professors, too!
Susan C.
07/2015
5.0
house cleaning
+ -1 more
.
Description of Work: Did a great job cleaning my house. I was very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from A Well Kept Home Inc
We love cleaning for you! You are such a generous and kind person it shows in all aspects of what we see...the way you treat your pets and the cleaning staff! Awesome! You are just awesome :-)
Wende W.
07/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Perfect housekeeping! Wonderful employees so happy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from A Well Kept Home Inc
Wow, thank you! We love cleaning for you because it's such an eclectic little place. If houses had spirits yours would definitely be welcoming, kind, mindful, peaceful......! You referred someone to us recently and thank you for that! And you know we are in your neighborhood frequently so if you ever need anything (post surgery or anytime) just call. We are happy to help out in other ways besides just the cleaning :-)
Susan C.
07/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Cleaned my house very thoroughly and well. They were communicative about the work. I was pleased with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from A Well Kept Home Inc
I am remiss for not having responded earlier but I do so appreciate your reviews. And as much as I don't like saying it out loud.....I appreciate the negative reviews too because it prompts us to continue to try harder and do better. We all fall short sometimes and in the past year the company has had some growing pains but we truly do want to provide you with a great service. You were kind to donate a whole bunch of boxed food which I donated to the Salvation Army on your behalf. I did give a few out to some of my own neighbors who are low income. The meals were great because there was no need to refrigerate them. Everyone said "thanks" to you, too. Wherever you land, I hope you do well and if you want me to try to connect you with a great service in your area I will try.
Katy M.
03/2013
5.0
house cleaning
+ -1 more
We have hired this company to clean for us on a regular basis. This was our second cleaning and we are thoroughly impressed. Our place is spotless. When we first called we asked if we could have an estimate at our home on a Saturday or evening. Meri West came on a Saturday afternoon, quoted us a great price and we don't know how we have lived without them.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from A Well Kept Home Inc
One interesting aspect of cleaning is that you get to know a great variety of people. What I like about this client is that they are so animal friendly and environmentally conscious consumers. The house is really tidy to start with so it's an easy job by our standards. Thank you so much for the positive feedback and feel free to communicate with us anytime about your cleaning needs.
Thomas G.
03/2013
5.0
house cleaning
+ -1 more
This company does exceptional work. They are thorough, dependable, caring and efficient. It is a very professional operation that I would recommend to anyone needing a cleaning service.
Description of Work: Weekly cleaning of my condominium.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from A Well Kept Home Inc
Many thanks to you Member for the positive comments but I have to say that I like to give credit where credit is due and it's not just me here....the excellent Team Member who cleans for you is the one who deserves the praise and I am going to pass this on to her. Clients like you help make our day and job so much more enriching. While some may say "it's just house cleaning" we believe we provide a service that encompasses more than just that! We like knowing you will come back to a tidy home and a cat that is content! That is what keeps us motivated. Thanks for your comments and know this...we love to clean your place and we love little Lilly!
Craig K.
02/2013
3.0
house cleaning
+ -1 more
Had difficulty getting set appointment each month, then after last cleaning they failed to respond to phone calls.
Description of Work: Light monthly cleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$100
Response from A Well Kept Home Inc
.
Richard M.
02/2013
5.0
house cleaning
+ -1 more
Went very well. We would definitely recommend.
Description of Work: Meri (the owner) works with several assistants. One or two at a time at our house. Meri is a hard worker; conscientious about the quality of her work and about being fair in pricing. After an initial cleaning that cost a little bit more, she is now cleaning our 2200 square foot home once per month. Wife and I are pretty picky people, but we are highly satisfied w/ her work. Great attitude, congenial, genuine. The opposite of your typical slick repair man salesman. She's been accommodating to our scheduling needs and following through on commitments even at some personal inconvenience at times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from A Well Kept Home Inc
Thanks for the honest feedback. We are having some growing pains and I have not been checking by here as often as I should. I have learned I am a much more proficient cleaner than I am a business owner but I am trying to do better! We like cleaning your house because it is very convenient for us and you have such a great collection of books and antiques. What do you expect from someone in the library field though! Thanks for choosing us and letting us serve you Richard!
Wes M.
01/2013
5.0
house cleaning
+ -1 more
A Well Kept Home has been hired to clean our home twice a month. They did a superior job! She is a former Air Force Officer and puts excellence in customer service. There was not one detail that was not covered. I highly recommend A Well Kept Home to anyone in the Jacksonville, Florida area for your housecleaning. Meri is flexible with her schedule because she really wants to meet the customer?s needs. I've also compared her price, attention to detail, and quality of service with other cleaning services who have received Angie?s List Super Service Awards. A Well Kept Home costs ($105.00) less than any other Angie?s List Super Service Awards recipient, which will charge me $175.00 or more for the same work. If you use someone else other than A Well Kept Home for your housecleaning needs in the Jacksonville, Florida area, you will be making a mistake!
Description of Work: Hired to do routine housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from A Well Kept Home Inc
I must give credit where credit is due. Member, you can thank my mentor, USAF Lt. Col. Jim Johnson, Detachment Commander at our Air Force Office of Special Investigations in Bedford, MA. We were felony investigators. Lt. Col. Johnson taught me the importance of details in collecting evidence. We had to get every stray hair, fingernail clipping and other minute objects that might be evidence about the crime. I recall searching an airman's desk for illegal drugs. I dutifully opened all the drawers, searched the contents, looked behind the desk and thought I was done. Not so. Lt. Col. Johnson taught me to take out every drawer. To check the bottom to see if envelopes or packets of cocaine were taped there. Or taped to the very back side of the exterior of the drawer. Then get on your back and look up into the inner part of the drawer cavity. There were lots of places evidence could hide that never occurred to me. With art, we had to peel off the paper backing and see if evidence was hidden inside. Searching a closet, learned you don't just check the pockets. You have to physically feel every hem of every garment for a packet or lump of evidence that might be sewn in a hem. I could write a novel about it all! Many years have gone by since I had that job, but I can assure you, those same lessons are very relevant to cleaning. It's all about attention to detail. Sure, almost anyone can clean a house but we aim to cover the details for our clients who want a thorough cleaning. I train my staff to think of a house like a crime scene. To look for the smudges and dust and grime that many cleaners would overlook. We do it for you, our customer, but it also makes our routine cleanings that much easier the next time we visit you. I can't promise every client the same rate because every space is unique and every customer has unique priorities and budgets. We do try to find a balance between what you want and what we can give within a stated price range.
Wes M.
12/2012
5.0
house cleaning
+ -1 more
They did a superior job! She is a former Air Force Officer and puts excellence in customer service. There was not one detail that was not covered. I cannot say enough about this company considering I was taken advantage of by another cleaning company Four Seasons Cleaning (see review dated 12/18/12). I highly recommend A Well Kept Home to anyone in the Jacksonville, Florida area for your housecleaning. Meri is flexible with her schedule because she really wants to meet the customer?s needs. A Well Kept Home has been hired to clean our home twice a month.
Description of Work: They came out to do routine house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from A Well Kept Home Inc
I am not sure why but I see two reviews by [member name removed] and I already responded to the other review so I would direct people to that review.
Cheryl G.
11/2012
5.0
house cleaning
+ -1 more
I contacted Merri by phone and left a voice message. She returned my call within a few hours. She gave me an overview of their services and what it would cost. We then set up a time for her to come out and give me an estimate. She was on time, very nice and professional. I called her back a couple of days later to confirm I wanted to use her and set up a time for her to come clean. After that we communicated by text and set a date for her to come. We continue to use texting as the best form of communication for both of us.
Description of Work: I have a three story house with four bedrooms and 3 1/2 baths. We are empty nesters and it had been a while since the house had been really cleaned. I asked for a deep clean to begin to get it back in decent shape. They mopped & vacuumed all floors (which included numerous steps), wiped down all baseboards, dusted and wiped all surfaces, cleaned bathrooms & mirrors, kitchen, took out the trash and vacuumed all cushions in the living room. They did an excellent job and we were very pleased. They will be coming back for regular maintenance. Merri, the owner, was very professional and made me feel comfortable enough to not be at the house when they were cleaning. I would highly recommend their services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from A Well Kept Home Inc
What I like about the member and her family is that this is a home that is lived in. She and her husband head up the Duval County Big Brothers and Big Sisters Program and the member just got elected to the Duval County School Board. They are busy. Really, house cleaning is secondary when you have so many other meaningful commitments. Not to mention they just raised SIX children here! So while it is not pristine it is a home you can tell has been lived and loved in. Since the children moved out the pets have moved in. I think I could safely say that she and Warren are experiencing separation anxiety! Pets help ease that anxiety! It is a big house. It's in a very cool location backing up to part of the St. Johns River. But she and Warren are very easy to work with and it's a pleasure to clean a home for someone who really appreciates your efforts. I might add that it was my Team Members the member and Felecia who did an outstanding first clean for the family though!
Samuel J.
11/2012
5.0
house cleaning
+ -1 more
She delivered exactly what she prominsed and then some Very accomodating
Description of Work: We engaged A Well Kept Home to regularly clean our home. We have a large Condo that has very specialized finishes and furnishings. Our Home has never been cleaner and she has exceeded our expectations in every way. We would highly recommend her service and have hired her on a regular basis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from A Well Kept Home Inc
Thanks for the great report. We try hard. I might add that it's not just me doing the work here but the work of a team and finding the right team to accomplish a job is the key. I love cleaning your place because, well, the views are spectacular! And you have no clutter whatsoever. It's easy by cleaning standards and we appreciate your business!
Christine C.
08/2012
5.0
house cleaning
+ -1 more
Meri was very good about communicating with me about when the service could be done that would accommodate both her and my schedules. She was delayed by traffic but that did not affect me at all & she notified me that traffic was the issue. It took her about 2 1/2 to 3 hr to complete the job which is what I would expect even though my house is not that large (1600 sq ft). I have pets so there was a lot of vacuuming of furniture involved and floor washing since I do not have carpeting. She was thorough and tolerated my long list of "details" particular to my household of pets. I think the price is fair and of note, the price above includes my "Angie's List" discount. Even without the discount, I think the rates are competitive.I was very satisfied with the work performed and I plan to continue monthly service with her. I would also recommend her based on my limited experience so far.
Description of Work: Meri did a first time "deep clean" of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from A Well Kept Home Inc
Thanks for the nice report. I am an animal lover too so it should be no surprise that I try hard where the well beings of our dependent creatures come into play. And your house is small and neat so it's really not a difficult job. I would much prefer animals to other clutter so feel good about yourself in that you are providing a valuable service to our community!
Michelle H.
04/2012
5.0
house cleaning
+ -1 more
Meri was great!! She went above and beyond. It was last minute and Meri was there and did an excellent job!! I would highly recommend Meri to anyone. AMAZING!! THANKS MERI!!
Description of Work: Meri cleaned my entire house and the lanai.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from A Well Kept Home Inc
Thanks Member! I know your party was a success and the food--well, catering could be your own Plan B! Thanks for the opportunity and the report! I do appreciate it! Meri
Ginger C.
01/2012
5.0
house cleaning
+ -1 more
I got them off Angie's List. The service was excellent. They were prompt and efficient and communicated well. They were able to fit me in right when they said they would be able to. I was extremely pleased and I will have them come back to do more.
Description of Work: I have used A Well Kept Home for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from A Well Kept Home Inc
Thank you for the kind words and for your business. I will be seeing you (or your house) next week I think and wish you the best in at your next location! Meri
Joseph L.
12/2011
5.0
house cleaning
+ -1 more
Top to bottom house cleaning, Very nice to work with. I use her every month. So nice to come home to a clean house.
Description of Work: Montly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from A Well Kept Home Inc
It's a pleasure to clean Member's house because he has such interesting taste in vintage and retro decor. Plus, he's kind of clean to start with!
Jaclyn M.
10/2011
5.0
house cleaning
+ -1 more
Their charges are $20 an hour. They’re fabulous. Mary is the owner and she’s easy to get a hold of. She’s flexible and she does a great job as well. I will use their services again in the future.
Description of Work: I used A Well Kept Home for house cleaning. I last used their services yesterday. I have them come in and clean my house twice a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Response from A Well Kept Home Inc
Thank you Member for the positive report. Fortunately we are both great at texting so it helps us keep each other informed. Member gets a larger discount than most clients because she is a teacher and because she found me on Angie's List, but also because she has a small home and allows me flexibility in which day I come to clean. Thanks again Member and see you next time!
Karen E.
09/2011
5.0
house cleaning
+ -1 more
She does a really good job, pays close attention to detail, and she has great customer service.
Description of Work: They do housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from A Well Kept Home Inc
Many thanks, Member, for the positive words. Your house is a joy to clean because it's picked up and organized to start with! And even though you say I pay close attention to detail, I STILL have yet to even see one of your cats!
Neil S.
10/2010
5.0
house cleaning
+ -1 more
I needed help keeping my house clean and just never felt like doing it after long days at work. I hired a couple of women I met through my job but none of them worked out. Finally, I heard about A Well Kept Home and tried them. They are licensed and insured. They came out and did an initial deep cleaning of my home, taking down light fixtures to get the dead bugs out and moving furniture to vacuum under it. It was excellent. Since then, I use them about twice a month and Meri will even do other chores as needed. She has brushed down my swimming pool and balanced the chemicals. She cleans the filter on the Koi Pond. She goes above what most housekeepers do and I appreciate it.
Description of Work: A Well Kept Home came out and did a maintenance cleaning of my 1700 square foot home. I have used them for several months and it's been excellent every single time. They also skim out my Koi Pond and brush down my swimming pool. Meri has even taken my dog to the vet during a time when I could not get off of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from A Well Kept Home Inc
I certainly appreciate your giving me a chance early on in the business, Member. And I appreciate the follow up work and couple of referrals as well! I will also boast about Member as he donates bread annually to a little rural elementary school near his home. He's a generous person and we appreciate doing business with you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Holiday Decorating,
Ironing,
Errands,
Animal & House Sitting
FAQ
A Well Kept Home Inc is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
A Well Kept Home Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, A Well Kept Home Inc offers free project estimates.
Yes, A Well Kept Home Inc offers eco-friendly accreditations.
No, A Well Kept Home Inc does not offer a senior discount.
Yes, A Well Kept Home Inc offers emergency services.
Yes, A Well Kept Home Inc offers warranties.
A Well Kept Home Inc offers the following services: We are a boutique style residential cleaning and home management company. We love cleaning up pet hair! Our clients like us because we are very flexible with scheduling and we have good communication and customer service skills. We offer one time cleaning, bi-weekly, tri-weekly, monthly and as needed. We can accommodate some weekend cleaning with enough notice. All of our cleaners are very dog and cat friendly. We will tailor the clean to meet your budget if possible.