All Care Maintenance & Repair

Bad part, Matt and Zack just showed up at the door, totally unexpected. I was 30 miles away and lucky enough to have a wife who works from home. There was never any type of notification nor email from the "front office" as to when they were actually coming, including a date. In the service industry, good customer service and liaison is paramount, especially in a city like Jacksonville where everything is 30 miles from each other. Good part: Matt and his trainee Zak. A good team indeed. They handle a very difficult job well (heavy lighting fixture with multiple globes) and got it done. Had the right tools, where polite and cleaned up after themselves. I would hire them again.

He did a good job. I paid an additional price to the big deal offer. He didn't use up the 2 hours the first time because there really wasn't much to do. My backup tank overflowed into my bathroom and everywhere. He came back for an extra hour the following day but I had to pay $80 for unclogging the drain because he said that wasn't included in the big deal. The price and the quality of the work were good. He did refer us to somebody to help us out just to make sure everything was okay. I would use him again.

It went very well. The guy knew what he was doing and did a great job. He gave me quality fixtures for both bath rooms with a life time warranty. He very nicely switched out 3 hand for 1 and repaired the walls. And he was really nice.

The plumber was professional and did the installation cleanly. We had to call him again, as there was water leaking under the sink after the faucets were replaced and he came back quickly (within a couple of hours) and fixed the issue. Overall, we are very satisfied with the work.

Matt did the installation and he made it look easy! they are perfectly aligned and look beautiful! thank you Matt!

Things did not start off on a good foot, but once he knew what had to be done, it was smooth sailing. Matt was not told that the job was an initial installation, so had to reschedule and bring in a helper. He and the helper installed the fan in the time prepaid (this was one of those coupon deals), and cleaned up the worksite in the time allotted.

Jason did a great job even took the boxes with him!

I purchased a deal with this company We had a brand new light fixture that he installed. My wife told him more than once that we actually would like to have it lower. He informed my wife that it could not be done because there was not enough wire to drop it lower. I would have liked for him to supply the correct amount of wire so that the light fixture could be placed at the height that we wanted. It was also strange that my wife had to climb up on the scaffolding to help Matt. My work order stated the facts about the installation so I would have expected better. I called and complained but have heard nothing.

The bathroom sink after repair started leaking on the top of the new pipe that was installed but when I called them back they came and fixed it and left it in great condition. It just needed sealant or make it tighter.

Matt was prompt, friendly and professional. He was good at explaining what actions he was taking along the way. He even ran to the hardware store to pick up parts that we needed. I would definitely use All Care again and ask for Matt.

Quick, efficient, excellent quality workmanship. Explained everything thoroughly. I am highly satisfied.

Matthew (Matt) Peters did an exceptional job installing our 3 pendant lights. He ensured that they were all at the exact same height we wanted. He made meticulous measurements, and we were extremely satisfied with the final outcome. The lights look fantastic! We are so happy with Matt's work that we plan to ask him to install several ceiling fans for us as well in the near future. It was a pleasure to see Matt leverage his extensive electrical knowledge during the installation of our lights. Matt is a professional who provides stellar and stress-free customer service. I would most highly recommend Matt for your electrical services.

Matt was very friendly and professional. I told him the problem I was having and he quickly diagnosed and fixed the problem. He also checked out a couple of other issues and gave me advise as to the best way of fixing them. I would definitely use them again.

He was prompt, fast and cleaned up the job. He made sure that everything was done to my satisfaction. He was so accommodating that I booked him to return in addition to the special and had him replace the sink faucet plus an additional sink in the condo. I will recommend Mike and this company to friends in the area and will have him return for the last plumbing need in the master bath. Great service.

He was very friendly and helpful and knew his job, electrician.

it was a confusion right from the beginning, I was told that someone will call me at 8 am in the morning and tell me the time when the guy will come to check the work that needs to be done and give me an estimate. Nobody called at 8 am and around 11 am two guys showed up saying that they came to do the job. I have purchased from Angie list The deal from this company - $99 for TWO hours of plumbing labor. The older guy was just lying every time when he open his mouse. He could not tell me how long it could take to install and what they charge for an hour of work. He actually said that we must have two people for this job because they need to drill the holes in the brick wall (btw, they used the old holes that where done by the old system installer). I let them work just because I recently did very similar job in my house and knew how long it took the other guy to do it and how much I paid for the material he used. After one hour of work the guys from "All Care.." left saying that they need to pick up the additional materials. So after 3 hours including multiple smoke breaks, they finally finished. Just before they finished, I have friendly mentioned to the older guy that I was hoping it would take less time for two of them doing this installation. He immediately started threatening me saying - "OK, I can just go and remove everything". Than he had to leave again and came back with the invoice. IT WAS an ADDITIONAL $225 , so all work coast more than $300 !!!!! In his invoice he mentioned almost two dozen material and parts that he used with the total of $102!!!!! The previous similar installation material coast was less than $20 and the receipt from the homedepo was presented to me. it was ridiculous and I don't believe that so much extra parts was necessary for this installation and I did not expect to pay for more than an hour of breaks that they took. He was talking to me very aggressively, saying that he will go and remove all the parts that he installed and will call the police if I don't let him do that. It was so ridiculous that I finally said that I will talk only to his office and if he don't leave my property, I will call the police. It was my worse decision to hire this company.

Mike and Kenny S were very friendly and professional. The service was excellent and I will be using them again.

Worst experience with a plumbing company I have EVERRRR had. I was told they would be there at 9:00 or even before that. No one showed up. I called around 10:30 and no-one answered their phone number. Around 11:00 I got a call from the plumber "Mike" saying he was leaving a company meeting and on his way. He asked what supplies he would need. I told him then, if he's a plumber and they don't have sink hook-up supplies on their truck - refund my money and forget it. I need a professional plumber. He insisted he had almost everything he needed except a sink drain for one side, and he just had to make a stop to get a few supplies. I explained what I had from the old installation, shut-off valves, fitting for the RO, new garbage disposal hoses etc.. He finally showed up with an assistant at 11:40 in the morning. The first thing he tell me is that he didn't have a 2" coupling for the drain. He proceeded to start the installation, and surprisingly his assistant, although younger was quite nice and professional. I offered to pickup the coupling at the local ACE hardware, and he agreed. He refused to use the Shut off valves I bought for the job, but agreed he would use the old aerators etc... He also insisted that he hook up the Reverse Osmosis system and said, "If i'm going to do this, I'm going to do all of it." I said, ok, but it had to be within the 2 hours we paid for. I had to leave for work, so I left my wife in charge and headed out. She called me after he left and said it cost another $78.00. She also said that he was going to charge additional time since he went over 15 mins, but agreed not to since I went and got the 2" coupler he needed. So then I start wondering...what exactly was the $78.00 for??? He also didn't have any receipts, but told my wife they "email" me one. Which they have not still. Anyway, they were out of the house, and I wanted to get the cabinet people out as well since their tardiness delayed finishing the cabinets too. Thank God they were gone! The wife called me back around 7pm that night saying the bottom of the cabinet was wet, something was leaking. I asked if they leak checked all the plumbing before they left and she said, "apparently not." Turns out they didn't leak check the dishwasher or Reverse Osmosis system. I got home and found the top of the RO tank valve wasn't even tight. They also put the RO drain on the wrong side of the P-trap (so now I get to listen to it charge). Bottom line is...find a different plumber! They suck at plumbing and although the price is tempting, do yourself a favor and use someone else. You absolutely get what you pay for.

I have used All Care Maintenance and Repair six times now and every time has been a wonderful experience. Being a member of Angie's List I purchased a deal for electrical work to be completed. The electrician Matt showed up on time for a day of many different items requiring a qualified electrician, which included installing six recess lights, hanging three light pendants, hooked up a new stove top and connected a new wall oven. Matt was professional, courteous and did not mind all the different tasks that I had requested of him to complete. Due to the fact that I am redoing my kitchen I was in need of a plumber also so I put in another call to All Care and spoke to a wonderful woman named Pam and she scheduled me with two plumbers Mike and Ken who came the next day and hooked up my new kitchen faucet and installed new piping and a new garbage disposal. Again these men were professional, caring, courteous and very knowledgeable with quality work being completed.

It went well. Matthew was extremely knowledgeable in his field and progressed with the current task at hand expeditiously and professionally. We will use this company and individual again the next time availability allows! Good work!

Very good. Tech was informative and very proficient.

Excellent service. Would recommend this provider to anybody. I was very impressed. Personable service person open to all my ideas and did a very professional job.

.The electrician fixed our wiring/lighting issue well within the two hour "Angie's List Special" we paid for. Then at my request he phoned (himself) the company's in house plumber and consulted with him about the water heater. Within two hours the plumber was at our house. What was a non-functioning water heater turned into a broken pipe under the house, which accounted for our water bill spike, and a few other issues we hadn't counted on. He talked us through everything, showed us the problems we could see (that weren't under the house) and indicated what could wait and what should be addressed right away. I was very confident that the repairs he suggested were indeed necessary. He gave me an estimate. He fixed the problems, taking more time than he thought it would, in order to get everything right. A few extra issue crept up that he dealt with He went so far and above the call of duty that I was sure our final bill would be at least twice what he quoted. It wasn't. He stayed very close to the original price he quoted me, even after all the extra time and issues he took care of while he was here in order to facilitate the required work. Then, he called the next day to make sure everything was working properly, our hot water was good and hot and that all was as it should be. No technician I've ever had work on the house has ever done that. I was so impressed there aren't words. I will use this company from now on. They'll have to go out of business before I'll ever call anyone else. Love these guys.

The whole thing went very smoothly and Matt was extremely professional, which I appreciated. He was also very friendly and knowledgeable. He answered all of my questions and he explained other things the company can do. I won't hesitate to call again.

Perfect. Quick professional service. The tech was friendly and knowledgeable. Would use again.