Precision Garage Door Service

Dennis was the guy who came and he did an excellent job. It did not take him long and he left a safety checklist after the visit. I was very pleased.

On time, did great work and cleanup. Very happy.

He came out and used lubricants on the garage doors. He gave me an estimate on what it would take to fix my door for $550.00. I thought that was a little bit steep so I got a second opinion and the second opinion stated that I only needed new rollers.

I was pretty happy. They sold me a couple of things but that was what I needed. I got a deal from Angie’s List for $39. I brought a remote control and couple of other things from them. Their price was reasonable. They did what I needed to have done but there was couple of other things that he had to do and he came back and did it but he didn’t charge me extra either. The quality was great.

Technician was very punctual, professional and most of all knowledgeable about their service and the difference between Precision's parts and the use of other companies parts. The technician addressed my problem and gave recommendations, which made it easier as to what options I had. Robert C.

True pro! Delivered what he promised. Tech completed the job in less than 2 hours. My door is now perfectly balanced, and it is practically silent.

It was great. Last month the garage door came unhooked from the arm but I called and they came right out to reattach it. There was no charge because they stand behind their work. They were here on a timely basis, they were very professional, and they didn’t pressure me about which garage door opener to get.

Precision Garage Door was on time, personable, and took the time to teach me how my garage door works and how to take care of the door properly with annual maitenance. I had no idea the opener doesn't lift the door, the springs do! Ryan, my tech, did a great job and I feel I got more value for his service then he charged. I would highly recomend anyone to try this company. Being a woman I am usually skeptical about service people taking advantage of me. They did not try to over sell me, but taught me what was wrong first, and made recommendations on what I could have done to fix the door. I loved the same day service, and the fact that he was able to do the work at the same time for me.

It went very well. The worker were done in a day and did good work. He was accomodating, informative, and cleaned up after he had finished as well.

Had no complaints about the promptness of the service. The reasoning behind my call was because my door was getting stuck going up more times than not. Serviceman got there, did about a 5 min. inspection and told me I needed a new door. After calculating, the estimate was over $2100. Nice guy, explained each serice I needed and treated me well. I was naturally a little upset to know that I needed this done now. I asked if there was any way to fix for the time being and her told me they would only be "taking my money" if they did this. Ok, that's their policy. I still went in search of a second opinion.

We purchased a new garage door opener from them several months ago. No problem with that installation and in fact, the service technician was very good and professional. But as the old saying goes, it's how they treat you after the sale. When both of our remote openers and the remote access panel by the garage stopped working at the same time, I called them. Must be your batteries they said. That seemed unlikely since they quit working at the same time and it was only a few months after installation of the system, but OK, I got new batteries. They still didn't work, so I called back and they sent a technician the next day. When the tech arrived, the remotes had started working again. His immediate response: "That'll be $24.95." No interest in trying to find out why they hadn't worked at all the day before, no interest in checking out the system, no interest in determining whether we had done something that caused the remotes to stop working. Just a shrug of the shoulders and a hand out for the check. I finally made him look at the remote access panel; that's when he wanted to know my passcode for it! He was here less than 5 minutes. I don't mind paying for a service call, but I expect actual service for it. And guess what? A few days have passed and the remotes have stopped working again.

It couldn't have been better. An excellent company.

The work quality was very good and they were responsive and punctual. I wanted them to get involved in resolving an issue with another company that may have damaged my door but they would not, so I wasn't happy about that. I will use them again in the future.

My husband called up precision garage doors and they showed him the parts before they could fix it. We showed them the springs that the previous provider had put in the garage doors and they put in new springs for the garage doors. They showed me what was wrong and what the previous provider had did. The previous provider had put in springs of two different sizes instead of the same size. They wanted to charge me $400 to replace the springs but I wanted a different package which was $600 and something. They actually replaced all the old parts with new parts. They were okay and I don't think there is anything wrong with them. They are a little pricey but I'm sick of these garage door problems. I told them I want it to be fixed right and I want somebody to take responsibility for the whole thing. These people pointed out that the garage doors were not properly installed in the first place. A lot of screws in the garage door were not finger tight. They were probably over priced but I was frustrated and wanted someone to get the whole job done right, so I hired them. The grade I'm giving them on price without a comparison is really not a valuable piece of information. I want to give information based on some knowledge and not on guess. I want to give this situation time to fail, before I can actually give them a grade on quality. Their responsiveness was good. When he got out there he did the whole job while I was here in the first visit and I think that's a good grade. They were professional. Time will tell me how better the job they did was but now it's too soon to tell whether I will use them in future or not.

I called at 8:30 am and was told someone could be out between 11 and 1. Received a call at 9 saying the repairman was running a little behind and would be here between 12 and 2...he showed up right at 12. After an inspection of the door, he quoted me the price of $280 for the springs and suggested that the rollers also be replaced for an extra $100. I'm not sure that the rollers really needed to be replaced now, but since he was here and a broken roller would most likely require another service call, he said told him to replace them. The whole job took about an hour and a half. He thoroughly explained how the door operated and was very courteous and professional. Labor and parts backed by warrantee. Good job!

It went well except I was concerned about them quoting a repair for the garage door opener that was missing major parts. The original quote of $100 was only for the gearing when the chain and cable portion was missing and would require replacement for additional dollars after the original $100 repair would not fix the problem. A new garage door opener is no more than $200 for a premium unit. Replacement should have been the recommendation vs. repair of existing. I had to call and cancel the opener repair. Otherwise, the overhaul was satisfactory.

I am very pleased with them. They came promptly, during the weekend, and finished the job. I rate them high.

It is a family based company. It was a great price because it was an over sized door. I really shopped around and they gave me the best price for the door. They were great, they put it all together. I don't live in the city, so they came all the way and put it in, they were super. I would absolutely use them again.

They came out within a couple of hours of our call. They were very efficient, quick, professional, nice, timely, and considerate.

The appointment was set after the evaluation as they said it would take about 5 days to order the door. As promised, five days later they arrived promptly at 8am and told us it would take 4 hours to replace. Three workers went and replaced the door in under the four hours quoted. They checked using the electric opener that the new door fit and was working as planned. They also took the time to show how to raise and lower the door if we lost electricity and use a backup lock in emergencies. We would definitely use them again.

It went very well. There were minor adjustments but they came right away within the hour. They were very prompt and professional.

Courteous, professional, punctual. Price was reasonable.

I was pleased with the promptness of the service, and thought that the price was reasonable.

They were courteous and prompt. All business was conducted by phone with me at work and them at my home. When I arrived home they had left unconnected one of my door openers without an explanation. They did not tell me that during the course of their installation they had burned out the automatic light bulb in the unit that comes on when the door opens. The remotes they sold me are of very limited range. I have to depress the switch repeatedly immediately outside the door for it to work. I had to discover for myself that my unconnected door opener (that connects to an outside keypad to open the garage door from the outside) is malfunctioning and has to be replaced.

I have never had a better garage door company! They were prompt and they stayed right with it. A portion of the track was bent and he replaced it without me even asking. I did not compare prices.