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Maid Brigade

House Cleaning, Floor Cleaning and Waxing

About us

This Maid Brigade office is proud to be a Maid Brigade Green Clean Certified office! Maid Brigade developed a Green Cleaning system to respond to the growing evidence that traditional cleaning methods do not promote a healthy home or a healthy environment. We've achieved our certification & have "gone green" to protect the health & well-being of you & your family. Miami customers please call 786-735-9544.

Business highlights

33 years of trusted experience

Services we offer

We clean when you want. We'll create a Miami house cleaning program to suit your schedule. We can come daily, weekly, every other week, monthly, or whenever. Our clients also love us for cleanups, move-ins & move-outs, pre-home-sale cleanings, etc. You can schedule well in advance or even last minute - we can often provide same-day service. We also have gift certificates so you can give the gift of a clean home.

Services we don't offer

Laundry services, Carpet Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.353 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
23%
3
11%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.6
Showing 26-50 of 53 reviews

Betsy D.
04/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniela M.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They come to my house every monday .They are fast and efficient, everything is very clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PAUL V.
01/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: One off clean of my condo. Overall not bad but disappointed that they left early and missed a few areas.....

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carol G.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I used them to clean my new house before I moved in and to clean my old house when I moved out. They were very flexible with helping me meet my schedule. I was very happy with their work and they are very nice people. I am now using them on a regular basis for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Danielle O.
09/2013
5.0
house cleaning
  + -1 more
Thorough job and pleasant people
Description of Work: I purchased a Big Deal from Maid Brigade.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Jeremy S.
09/2013
4.0
house cleaning
  + -1 more
.
Description of Work: House cleaning: dusting, vacuuming floors, moping, bathrooms, kitchen, vacuuming furniture, took trash and recycle out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Vanessa K.
06/2013
5.0
house cleaning
  + -1 more
The service turned out well. They have good customer service and follow up. I am really happy with their service.
Description of Work: They did general apartment cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

William M.
05/2013
5.0
house cleaning
  + -1 more
They were on time, very professional, went about their busiesss. Wanted to do a walk through to see what our concerns are, and went above and beyond. They did everything we asked them to do and more. They did a fantastic job. As a result I think we got a much better tenant because of their good job of cleaning.
Description of Work: I bought two Big Deals for housecleaning from them. We spent weeks cleaning this house, and our previous tenants left it a mess. It needed a general cleaning before we rented it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Steven G.
05/2013
2.0
house cleaning
  + -1 more
2 crew people arrived toward the later side of the hour they stated they were going to so definitiely not punctual. None of the crew spoke english, had to call back service 2 times to interpret, clearly they did not understand what I was trying to emphasize Rushed the job since they underestimated the job and gave it 1.5 hours instead of the 2-3 hours it should have taken Nearly they broke the blinds in their frenzy rush of cleaning I was called while they were there stating I would have to pay extra since it was a longer job than they estimated placing the blame and fault with me, the customer.
Description of Work: They were supposed to clean a 2400 sq ft. residential home - 2 floors

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$135

Response from Maid Brigade
Very sorry about your impression on our service, seems like the phone conversation we had with you before the cleaning was not clear enough, however we sent you an electronic document where you had the option to limit the amount of money you wanted to approve for the cleaning. You choose the lower end of the estimate and unfortunately it was short for just $15 which is what you paid extra when we called to request your ok. About the arrival time we promised you the first stop of the day between 8:30 AM and 9:00 AM, the crew arrived within that narrow time margin we gave you , unfortunately we can not promise a sharp time due to trafiic situations. About the language limitations we unfortunately could not send a bilingual supervisor for your cleaning but the solution was given by interpretation over the phone with our office staff. We tried reaching you by phone to talk about the issues with you and hope you are able to call us back to discuss the issues you had. Thank you very much for your feed back we really appreciate it and hope we are able in the near future to fullfil your needs.

Camilo U.
03/2013
1.0
house cleaning
  + -1 more
Not satisfied.. I want a credit back to the card the service was purchased on. DO NOT want no other service from this company.
Description of Work: When I saw the ad on Angie's List I was so pleased to find a cleaning service that had "great" reviews.. I called the company. Made an appointment. I had taken the afternoon off to be home for the service. The appointment time was for 12 noon. I honestly do not remember the date scheduled. Case and point, I decided to help the cleaning crew by beginning to clean the rooms ahead of time so they can focus on the main areas that I wanted to be cleaned. When noon came around, the Maid Brigade was nowhere to be found. I gave them the benefit of the doubt to be 10-15 minutes late. After 1 hour and a half wait, i gave the company a call. They stated that their estimated time of arrival was about 10 minutes. Already upset at the fact that they did NOT give a courtesy call, they were going to take another 10 minutes. Not pleased, I declined the service and told them to not show up anymore. Extremely unprofessional! Was not satisfied at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from Maid Brigade
We are very sorry you felt our attention was not what you expected, you did not book the service yourself but your mother who was informed in detail about our service and she was given a time frame between 12 and 3 PM arrival time, she was ok with that and even mentioned : "the later, the better". We would love to give you the opportunity to really try our service , so please call us back and we will work with you to schedule your cleaning as soon as you need it.

Wendy K.
03/2013
5.0
house cleaning
  + -1 more
Maid Brigade Team 5 did a wonderful job. They arrived right on schedule, asked me if I had any special requests and went right to work. The ladies were very thourough and took pride in their work. I will use their services again and highly recomend them.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Louis P.
02/2013
5.0
house cleaning
  + -1 more
Went very well, showed up on time and ready to work immediately. Did a great job.
Description of Work: House cleaning completed in 75 minutes for a 1/1 townhouse.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Scott R.
12/2012
5.0
house cleaning
  + -1 more
It went well overall, and Iwill probably use them in my new townhouse.
Description of Work: They call back quickly and do excellent work. I moved out of my house and they cleaned the place up so it looked brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Andrew S.
12/2012
4.0
house cleaning
  + -1 more
Pricing appears to be competitive. Very professional company that has been very receptive and responsive to my needs. So, very exceptional in this regard Cleaning wise, things are good. Some dust in left in areas (I suppose no one will clean it as perfectly as the owner) but I would say they do the key areas well. Especially the kitchen. So, I continue to use them.
Description of Work: originally, purchase as part of deal...but have continued to use them for basic cleaning of my 1650 sq ft home. 1 bed room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Bart S.
11/2012
5.0
house cleaning
  + -1 more
It went Great. They two ladies were very proffesioal and kind.
Description of Work: They cleaned the house from top to bottom. Bathrooms were fantasic. They cleaned behind the furniture when I moved. The house looked amazing!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

jennifer O.
10/2012
4.0
house cleaning
  + -1 more
The two house cleaners arrived on time and were very courteous. I showed them the bathrooms and mirrors that I wanted cleaned. I made the mistake of not telling them that the guest bathrooms was a priority as I was expecting house guests. I had purchased from Angie's List a $99.00 offer to have 3 total hours of cleaning. The mirrors were cleaned very well. The master bath was cleaned adequately. The cleaners were running short on time and the guest bath was not cleaned very well at all. In fact, I had to totally re-clean the bathroom. After inspecting the master bathroom, I found that the medicine cabinets had been totally emptied and cleaned, not leaving time to clean the guest bath. I have given the company my feedback. Re-Clean on Friday, November 16, 2012: Maid Brigade offered a re-clean that I reluctantly accepted. The ladies just left and they did an amazing job. I am amazed that they were able to clean as much as they did, in the time allotted. thank you, Maid Brigade, for convincing me to do the re-clean. Update 11/17/2012 I had not read the note from the company when I updated this review. Maid Brigade said, "Since the areas that were cleaned were done properly it shows that our quality is up to par." I want to make it clear that the first cleaning was NOT done properly. However, I was happy with the re-clean.
Description of Work: I needed two and a half bathrooms cleaned. Also all of the mirrors in the house cleaned.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Maid Brigade
We are very sorry about the outcome with the guest bathroom cleaning, as we expressed the customers in the $99 priority cleaning case , we need to have a good communication about the priorities that need to be considered. The time allocated might not be enough to clean the entire house therefore we need to know those areas to be done first so we make sure there is enough time, also there is always the option to add extra time to the cleaning and make sure everything is done to satisfaction. Since the areas that were cleaned were done properly it shows that our quality is up to par and request an opportunity to come again and clean your house , please call as we have an especial deal for you . Thank you for using Maid Brigade

Miriam C.
09/2012
5.0
house cleaning
  + -1 more
Very well! I am very satisfied and they are superior to other services I had before.
Description of Work: Maid Brigade cleaned house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Andrea R.
06/2012
5.0
house cleaning
  + -1 more
It went very well, In the future I will provide specif cleaning products, just because I have wood floors,but they did a great job, were very polite and professional.
Description of Work: Cleaned my 3 bedroom home before we moved, they did a great job, I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andromeda M.
05/2012
3.0
house cleaning
  + -1 more
If you ask for a specific team, they don't provide it, they don't honor that request, because sometimes you wanted somebody that you trust in your house. They don't clean the closet or under the bed unless you specifically request them to. They'll miss the window sills too unless you check that, so if you're checking through, and you find out that they did not do that you got to tell them to do it. They use green products, which is a good thing but the green products don't clean as well, the ones that they use don't clean very well.
Description of Work: They clean the whole house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$140

Response from Maid Brigade
Sorry that the member felt that way, we inform our customers that we make all possible efforts to fulfill thier requests. However it is difficult sometimes to be 100% accurate on that since employees have their own family and personal situations to take care and we do our best to help them as well with their needs. We do work hard on our hiring and training process to ensure consistency in our work. To make sure you can trust our employees we have a very strict selection process and constant background checks. Furthermore our company is properly bonded and insured as per our nation wide policy that covers over 400 locations. One last thing : please remember we have being in business for 19 years in the area.

Ann S.
05/2012
5.0
house cleaning
  + -1 more
I've been using them for 20 years. They do a nice job.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julissa R.
05/2012
5.0
house cleaning
  + -1 more
They are one of those vendors that takes care of things and you do not have to worry about anything. They do a wonderful job with no hassle. There has never been any issues since we have started using them. I highly recommend them. We have been using them around 10 or 11 years.
Description of Work: They do housecleaning every two weeks. This is an hourly fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MARY B W.
05/2012
4.0
house cleaning
  + -1 more
My wife had a couple of complaints. They made up for that when they came back. I think they have done a good job for us. They have always been very good with scheduling. They are always on time.
Description of Work: They come in and clean our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Harouna S.
05/2012
5.0
house cleaning
  + -1 more
They do a fine job. They come when they say they are coming they do their best to work with scheduling if needed.
Description of Work: They come every three weeks and do housecleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Betsy D.
04/2012
5.0
house cleaning
  + -1 more
.I use them every other week. There is usually a crew of two ro three gals and when they are done they leave a postcard that you rate them and send back to the company. They welcome feedback. I've had no complaints and there were a couple times I thought they did an exceptionally good job and I called the company and let them know. It is usually the same ladies that come here and if there is anything special I would like them to do I just point it out to them and they do it. They haven't reached their price in like four years.
Description of Work: .I use Maid Brigade for my house cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank B.
08/2011
5.0
house cleaning
  + -1 more
i was in a bind with company arriving and needed my house cleaned quickly. Maid Brigade was recommended to me and they were responsive to my dilemna . They arrived at my house the next day. Cleaning done quickly and professionallyl.Prices were competitve and I now use them on a regular basis...no complaints, just let them know what you need done.
Description of Work: Cleaning done quickly and professionally. rices are competitve.No complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
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    • 2(current)
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Contact information

5951 NW 173 Drive Suite # 6, Hialeah, FL 33015

http://seflorida.maidbrigade.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

Maid Brigade is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Maid Brigade accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Maid Brigade offers free project estimates.
Yes, Maid Brigade offers eco-friendly accreditations.
No, Maid Brigade does not offer a senior discount.
No, Maid Brigade does not offer emergency services.
No, Maid Brigade does not offer warranties.
Maid Brigade offers the following services: We clean when you want. We'll create a Miami house cleaning program to suit your schedule. We can come daily, weekly, every other week, monthly, or whenever. Our clients also love us for cleanups, move-ins & move-outs, pre-home-sale cleanings, etc. You can schedule well in advance or even last minute - we can often provide same-day service. We also have gift certificates so you can give the gift of a clean home.
Laundry services, Carpet Cleaning

Contact information

5951 NW 173 Drive Suite # 6, Hialeah, FL 33015

http://seflorida.maidbrigade.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM