Mid-Florida Heating and Air has been serving Greater Gainesville & Ocala homeowners and businesses for more than 30 years.Such experience has helped us grow into a full-service HVAC, energy conservation, and electrical company, capable of handling a wide variety of jobs!
Description of Work: This company has such a bad business model. The technician receives a percentage of every part that they sell, therefore, you know what happens. You suddenly need at least one of everything on their truck. I used this company for years, but would never use it again.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$200
Response from Mid-Florida Heating & Air
[member name removed], We always appreciate feedback from our clients, so thank you for taking the time to post. We would like to clarify that our team members in the field are not compensated on a percentage basis, but a task related pay system similar to the automotive industry. This system has proven over the years to save our clients time and money by Mid-Fla sending highly trained team members that are going to get the job done properly and quickly the first time out. Our team members are trained to educate clients as to what ALL of their options are in regards to the efficiency & safe operation of their system, level of indoor air quality in their home/office, and overall efficiency of the building envelope then it is up to the client to decide what is best for them and if they want to move forward with any of the recommendations or not. Either way works for us, but we always leave the ball in the client's court. Our goal on any service or maintenance call is to prevent the system from breaking down or breaking down again, so if a team member recommends a part be replaced that is only because that part shows signs of wear or is out of the manufacturers' specified range of tolerance. After reviewing your account in detail, we are not sure which appointment you might be referring to, so if you would like to discuss this matter further please contact our office. Thank you in advance for your feedback and time.
Susan R.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Greg E.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
All went well
Description of Work: Replace system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Al D.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are prompt and thorough.
Description of Work: We use them all the time. I have had 3 replacement A/C systems put in. I have been very happy with them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Insulation,
Water Heaters,
Plumbing
FAQ
Mid-Florida Heating & Air is currently rated 4 overall out of 5.
No, Mid-Florida Heating & Air does not offer free project estimates.
No, Mid-Florida Heating & Air does not offer eco-friendly accreditations.
No, Mid-Florida Heating & Air does not offer a senior discount.
Yes, Mid-Florida Heating & Air offers emergency services.
No, Mid-Florida Heating & Air does not offer warranties.
Mid-Florida Heating & Air offers the following services: Air Conditioning Repair