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Murrell Inc Appliance Service

Appliance Repair, Appliance Repair - Small, Gas Grills

About us

We have been servicing Lee County since 1981. We are family owned and operated. Your complete satisfaction is our goal here at Murrell Inc. Appliance Service, based in Fort Myers, Florida, where we offer factory-certified appliance-repair services to keep your home in working order. Not only will you receive the highest-quality maintenance and repair services from our technicians, but you will also learn how to get optimal performance and longevity from your appliances in order to avoid expensive repairs. Give us a call today!

Business highlights

44 years of trusted experience

Services we offer

Service Repair - In & Out Warranties

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 79 reviews

Stephen F.
12/2017
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: We have used Murrell three times, once in our former home and twice in our new home. The first two repairs were done very efficiently and professionally, but that is not the best part of the story. Our most recent call to Murrell was for a problem we were having with the temperature probe in our Bosch oven. Instead of coming out and charging us for a service call they were able to diagnose the problem on the phone and suggest a solution - hallelujah! Shortly thereafter we had a completely different problem with the same oven and once again they suggested a solution over the phone and it worked. That is what I call GREAT service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Katherine A.
07/2017
5.0
appliance repair
  + -1 more
Great job and very satisfied.
Description of Work: Had a problem with our refrigerator and technician knew exactly what to do and fixed it. Good service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Helmut H.
10/2016
5.0
appliance repair
  + -1 more
ok, we got our answers
Description of Work: check wine cooler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Margaret S.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice maker at a reasonable price, given it was very hard to remove (would not slide out with tray).
Rating CategoryRating out of 5
Yes, I recommend this pro

Lena L.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen U.
02/2016
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$400

Richard S.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Frank K.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Needed ice dispenser fixed on refrigerator door. |Mary is a wonderful Office Mgr..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen H.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced plaster board on Lanai and matched texture to rest of ceiling (result of roof leak).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen H.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Washing Machine Problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

james C.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna P.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the ice maker in a GE Refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238.63

Diane R.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosis for dishwasher. They were unable to get part because my dishwasher was too old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Cindy V.
12/2014
5.0
appliance repair
  + -1 more
The service was quick and easy.
Description of Work: Repaired my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles P.
12/2014
5.0
appliance repair
  + -1 more
Great.
Description of Work: Repaired and serviced my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary M.
12/2014
5.0
appliance repair
  + -1 more
Fine.
Description of Work: reset motherboard on washer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Richard L.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

beth E.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Called Murrell based on Angie's List Reviews which were good. Their cost was a bit higher than the previous appliance company I have been using. |This was for a dish washer that had been installed (used) but was not working. Washer looked so clean and new that I thought it had to be something more reasonable than buying a brand new one. |Took a chance...the repairman quickly found that the electrical connection under the bottom front panel had become disconnected...took him 2 seconds! |Also did some work with the sprayer arm. It's been working great ever since. |Would definitely call Murrell again. Repairman was highly knowledgeable, personable, and efficient. Didn't mind my dog bothering him the entire time either!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

William L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mark installed a new ice maker, and the service, professionalism and advice was the best. Thanks. |Willie

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tina D.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: He told me what he thought was the problem and I was able get both appliances to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doreen J.
10/2013
5.0
appliance repair
  + -1 more
Great
Description of Work: installed new microwave door assembly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROGER J.
02/2013
5.0
appliance repair
  + -1 more
see above
Description of Work: Our Refrigerator quit working. I called Murrell based on Angies list. Since it was a Friday afternoon before a 3 day week end the woman who answered the phone (Mary I believe) was unable to get a technician out to my house until the following Tuesday. Since I was literally having a "melt down," she listened to my descriptions of the symptoms and diagnosed my problem and provided me suggestions to get the unit to temporarily work until they could get someone out on Tuesday. She also told me approximately what it might cost to fix it. She, of course, noted she wasn't a technician and couldn't be sure of what was wrong but provided me her best guess and suggestions. I did what she recommended and got the unit working. Prior to Tuesday we decided to get a new refrigerator rather than repairing the malfunctioning one (which continued to work until hauled away). I called and canceled our appointment. They were very understanding and supportive. Throughout my ordeal, Mary was so friendly, cheerful and helpful that I was most grateful and on the assumption that the rest of the organization is as professional and caring as she was, I will definitely call on them, the next time I have a large appliance problem. Thank you, Mary.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna P.
01/2013
5.0
appliance repair
  + -1 more
It went very well.
Description of Work: It turned out the dishwasher wasn't broken but the serviceman checked it all out anyway. I did want to correct the name of the company though. Murrell Inc. not Murrell Appliance Service. I told them I would let you know.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Lorraine F.
12/2008
5.0
appliance repair
  + -1 more
They called back right away and provided me an 800 number to find someone to do the repair since they were not certified to do the repair for that particular appliance.
Description of Work: They gave me a number to someone who could do the repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1684 Target Ct #8, Ft Myers, FL 33905

http://murrellservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Gas Grills

FAQ

Murrell Inc Appliance Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Murrell Inc Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Murrell Inc Appliance Service does not offer free project estimates.
Yes, Murrell Inc Appliance Service offers eco-friendly accreditations.
No, Murrell Inc Appliance Service does not offer a senior discount.
No, Murrell Inc Appliance Service does not offer emergency services.
Yes, Murrell Inc Appliance Service offers warranties.
Murrell Inc Appliance Service offers the following services: Service Repair - In & Out Warranties

Contact information

1684 Target Ct #8, Ft Myers, FL 33905

http://murrellservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed