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The Screen Doctor of Lee County Inc

Screen repair, Sunrooms and Patio Enclosures, Doors,

About us

Since 1995 Eric and Mindy Peterson have been in the aluminum, screen and hurricane shutter industry. In 2005, they founded The Screen Doctor of Lee County, Inc. to serve customers in the Fort Myers, Cape Coral, Estero, Bonita Springs and Naples, FL area. The company believes in helping homeowners enjoy their living space by providing products and services that maximize a homeowner’s indoor and outdoor environments.

Business highlights

19 years of trusted experience

Services we offer

Sales, fabrication, and installation of sun rooms, custom front entrance enclosures, sliding screen doors, electric roll screens, retractable screen doors, window screens, pool enclosures, insulated roof systems, and acrylic sliders. We provide re-screening services and pressure washing.

Services we don't offer

Sliding glass door repairs. Mobile device screen repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7224 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-224 of 224 reviews

Lillian F.
07/2014
5.0
hurricane shutters, screen repair
  + 0 more
Wonderfully. The technician was professional and did a great job, arriving when promised and completing the work in a timely fashion.
Description of Work: Replaced all screening on front entry to upgrade to hurricane-resistant screening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Screen Doctor of Lee County Inc
Thank you so much for choosing The Screen Doctor of Lee County, Inc. for your screening needs. We appreciate your feed back. Please feel free to call us if you need anything else. Have a bless day.

Courtney L.
06/2014
3.0
screen repair
  + -1 more
I emailed them for a quote on re-screening my back porch and they were very quick to respond which was nice for a change. It was an old 1950's screened porch of about 400sqft. They wanted about $2500 to do all new aluminum and updated screening. I wanted just the old style with wood, and they don't offer that so I ended up not using them.
Description of Work: Porch re-screen quote.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$2,500

James and Chris P.
05/2014
5.0
pool cleaners, screen repair, sunrooms
  + 1 more
The Screen Doctor of Lee County, Inc. did a very good job. They were prompt and they did a good job. Overall they were very good.
Description of Work: I have had a screen enclosure done by The Screen Doctor of Lee County, Inc. They re-did the screen enclosure over my pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from The Screen Doctor of Lee County Inc
Thank you

Angela G.
03/2014
5.0
doors, screen repair
  + 0 more
Excellent, the sales person who initially came made suggestions and also gave us all options. We went with a better quality screen and door, that's why the price may look higher to some. The staff was always readily available to answer any questions along the way. The service man was excellent and did a good job installing all by himself. He stood until everything was right on!
Description of Work: Install front entry screen door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from The Screen Doctor of Lee County Inc
Thank you

Jerry B.
03/2014
1.0
patios, roofing
  + 0 more
He never showed up for two appointments and didn’t call either.
Description of Work: I was interested in hiring them to fix a lanai.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Tammie W.
12/2013
2.0
sunrooms
  + -1 more
The amount of time it took to have an estimator come out was over a week longer than any other company I contacted and then they never got back to me with the estimate even though I called two times. They kept explaining that they were busy. I suppose if you are that busy, you probably don't need any new business then. They certainly lost mine!
Description of Work: I called this company for an estimate to extend our screened living space. It took over a week to have someone come out to give us an estimate because they said they were very busy. They promised an estimate within three days and we never heard back from them. I called twice to see if I could get the estimate and again they said they were very busy. This is no way to do business!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$4,000

Response from The Screen Doctor of Lee County Inc
We do apologize that we were unable to service your needs at the time of the estimate starting from the process of calling for an appointment. First and foremost, we are very thankful for our repeat and new customers who are willing to wait for our services. We are very blessed to have an approximate wait time of 1-2 weeks for an estimate and 4-6 weeks of scheduled work. Secondly, we have hired several new employees in the past year and thank our existing and upcoming customers for trusting in us and allowing our business to prosper. Additionally, we reiterate daily to our customers that we strive for quality NOT quantity and in that you may see additional wait times, but more attention to detail and an outstanding job. Lastly, upon visiting this jobsite, it was stated, without saying exactly, that if the bid was not the lowest number you would receive, after already receiving several bids, we would NOT be considered for the project. The estimator explained again our expectation of quality products and attention to detail and assured you that we may not be the lowest bid. After "feeling the customer out" we realized we were not the company you were looking to hire. For that reason, after carefully considering your needs for specific pricing, we chose to forfeit our bid. Our only regret is not telling you directly that we forfeit our bid sooner. We apologize for any inconvenience this may have caused, but wanted to be mindful of each other's time and efforts in this project.

William C.
11/2013
2.0
screen repair
  + -1 more
They charged me over 5 times as much as another company when I inquired later. They were very good, they were just overpriced. The workers were all very nice. I am happy with the screens, but am very unhappy with the price.
Description of Work: They repaired 4 panel screens.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Jeff E.
10/2013
5.0
doors, home remodeling, screen repair
  + 1 more
From the start, we were very impressed with The Screen Doctor's attention to detail. Steve closely examined the pool enclosure, listened to our concerns and gave us a detailed estimate for the work - unlike the other bids we received. Screen Doctors did not try to sell products or services we didn't need. The work started promptly as scheduled, was conducted in a professional manner, and the results are outstanding. Throughout the entire process, Screen Doctors responded promptly to questions and concerns and kept us informed of their progress. We highly recommend the Screen Doctors!
Description of Work: The Screen Doctor replaced the screening on our pool enclosure. They also replaced the screen doors and exterior fasteners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,244

James and Chris P.
10/2013
5.0
screen repair, sunrooms
  + 0 more
It went very well very professional . The technections were very polite and very thorough job.
Description of Work: Rescreened pool enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Linda M.
09/2013
2.0
screen repair
  + -1 more
The price was exorbitant -- almost more than double 2 other estimates from other companies. The person who came to measure acted like a used car salesperson and tried to convince us to do things that we did not want to do. Then, the company was slow to get us an estimate even though the provider was aware that we were trying to get the information submitted for approval by our HOA.
Description of Work: Provider provided an estimate for a front entry screen enclosure.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$2,400

Response from The Screen Doctor of Lee County Inc
As the owner of The Screen Doctor I am very sorry to hear that (Member name removed) was unhappy with our estimate. However, after closely reviewing the file I believe that we responded in a very timely manner. (Member name removed) contacted us on Aug. 19th. We scheduled the estimate for Aug. 29th (to this day we are approx. 2-3 weeks out with our estimate schedule). She met with our estimator, Mark, and her estimate was emailed to her within less than 2 business days on Sept. 3rd. We gave (Member name removed) one week before following up with her and she indicated on Sept. 11th that she had hired another company. Mark is a kind, gentle and experienced estimator for The Screen Doctor. We strive for quality, not quantity and use only the best building products. That being said, we cannot attest to the product and installation quality of another company prior to installation, but can only prove that our work and products are of the highest quality offered to our customers. We are very proud of our A rating on Angie's List and thank all our customers for their constructive criticism and continued excellent reviews.

Peggy M.
09/2013
5.0
garage doors
  + -1 more
The owner came and provided us an estimate. Very professional and well versed in the many types of screens available. Screen installed yesterday and the two men were very professional, friendly, and worked the entire time. It took them a few hours. They showed me how the door operates and made sure I was happy. They cleaned up after themselves. No loitering or waisting time on the job.
Description of Work: Installed Garage Door Screen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Ellen W.
06/2013
5.0
screen repair, replacement windows
  + 0 more
Previous screens were extremely difficult to remove and replace, making it hard to wash screens and windows. The Screen Doctor was the only company willing to come and look at the problem. When I initially called they told me that it would be over 6 weeks before they could come and we went ahead and scheduled the appointment. In the meantime I called several other screen companies. Many didn't even return my calls and none would come do the work. When the representative (don't have his card in front of me, so I don't remember his name) came out he "guaranteed" he could make screens that would fit. We needed the screens within a few days and they were able to make them. I picked them up from their office, rather than having someone come deliver and that saved me $50. They had them ready when promised and the screens were easy to install and remove, as promised. This company was up front about the timing of their visit and then they fulfilled all their promises. I would definitely do business with them again and recommend them to others.
Description of Work: Built new window screens for 6 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CarolAnn B.
06/2013
2.0
screen repair
  + -1 more
Called for an estimate and a sales person came out to measure, etc. Told us we needed to replace all the top brace screws as well as several other screens. Asked several times to give us an estimate at the time, but he said he would email it to me. After waiting 4 days, I called and requested the estimate. It was twice as much as the firm we decided on for the same work. Needless to say, we did not use this company.
Description of Work: Came out, took measurements, said would email estimate in a "few days".

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


AJ G.
04/2013
5.0
screen repair, sunrooms
  + 0 more
the job was completed in the time frame as estimated
Description of Work: Re screen my pool enclosure as well as replace rusting hardware and screws. Attached section of cage frame to house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Janice M.
01/2013
5.0
screen repair
  + -1 more
They did a great job, price was reasonable
Description of Work: Replace all the window screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Connie H.
01/2013
5.0
screen repair
  + -1 more
The entire experience was a no stress one.
Description of Work: After several estimates The Screen Doctor was definitely the one. They not only estimated screen replacement, which is why we called them, for our pool area but they also pointed out other problems that were occuring with rusted screws and other misc. items we were not noticing and neither did the other companies we got estmates from. They were there as scheduled, the crew that came out was very professional and very personable, which made it very comfortable working with them. This was a three day job and these guys never left for the day without leaving the area clean and neat. All their tools. ladders.etc. were placed in an area where no one would trip over them. We can't say enough good things about this company. Their price was great, did what they contracted to do, professional employees, and cleaned up after themselves, What more can a homeowner ask for from someone working in and around their home. They have since had to come back and repair a screen where our pet contributed to. We would not use anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Sienna L.
01/2013
2.0
screen repair
  + -1 more
Made phone call to set up estimate,,owner was going to call me back,, One week no call I made second then third call and finaly set estimate appointment Owner seemed very knowledgeable so I placed the order Communication is terrible with this organization I had to call several times to find out when my door would be installed The workmannship and product quality were very good but this company is very frustrating to deal with
Description of Work: New screen door for front entrance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$800

Dorothea D.
12/2012
5.0
screen repair
  + -1 more
Contact at the Home and Garden Show. We are satisfied.
Description of Work: A new entrance cage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carlos A.
12/2012
3.0
screen repair
  + -1 more
I called them on a Monday to schedule an appointment; owner came immediately and gave us a quote; truly knowledgeable person. Everything was going perfect until we made our 75% deposit, the job would be done after 3 weeks they took it. Their office charged our card the same day we approved the quote; we suppose to receive a phone call from the person that prepares crews; it never happened; i left three voicemails and didn't receive a call back, on my last voicemail i told them that i found their service through angie's list, then i got a phone call next day; they scheduled my visit for the following week, i called to confirm the visit and to my surprise i wasn't on the schedule; i told the office manager that i would issue a chargeback and notify BBB about this situation, after this claim my appointment showed up. Work was truly good, however the process of getting it done wasn't smooth. I would not recommend this company, price is just right you won't save money, service is awful.
Description of Work: Rescreening of the pool

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,800

Response from The Screen Doctor of Lee County Inc
We are very sorry to have received an overall C rating from this customer. TO SET THE RECORD STRAIGHT, WE NEVER ASK FOR A 75% DEPOSIT (AT MOST 50% WHEN SPECIAL/CUSTOM MATERIALS ARE NEEDED TO ORDER FOR THE JOB). Our original date of contact was on 6-11-12. We went out for an appt. on 6-15-12. The proposal and a 5-yr warranty was emailed on 6-21-12 at which time we spoke to this customer to confirm quote was received. He asked for a revised proposal. The folder was given to the owner for revisions and was returned to the office on 7-11-12. We emailed the revisions the same day. He awarded the work on 7-12-12. He also gave a deposit of 25% on 7-12-12 via credit card over the phone; the card was run for the deposit the same day. Upon awarding the work, this customer was informed that our schedule was out about 2 weeks and we will be in touch to provide firm schedule dates. On 7-24-12 our operations manager spoke to this customer and confirmed we would start the work on 7-30-12. We started work on 7-30-12 and finished on 7-31-12. This customer told our installers he would call in the credit card info for final payment. He also signed the contract stating his agreement to full completion and satisfaction of the work. He called our office on 8-1-12 and paid the final 75% of the balance. In our opinion, we did everything in a timely fashion as promised with no hiccups. It can be difficult in the service industry to please everyone. We never overpromised or underpromised. Summer is also an unpredictable time of the year in Florida. Weather permitting, we try and hold to the timeframes promised as best as humanly possible. I'm not sure what messages were left unreturned and will address this with our office staff. Deposits are a way of committment on the customer and company's behalves. We secure a deposit to secure work. We hope that this customer appreciates and understands The Screen Doctor always has the interests of our customers as a top priority. It is clearly noticed with an exceptional amount of A ratings for us. Being an Angie's List member is not going to prioritize our customers differently. We treat all our customers equally, but certainly appreciate those who respect and take time to search for a reputable, licensed, insured company on Angie's List. Hence our reward of a 10% discount for being a member of Angie's List. We strive for quality not quantity and thank this customer for saying we did good work and providing an A rating in this category, spite his other frustrations. We truly are sorry for not exceeding every category that we are graded on. As promised, any issues covered under warranty that may arise in the next 5 years, will be addressed at no charge to this customer.

Hugo R.
12/2012
5.0
screen repair
  + -1 more
A neighbor recommended their services, they came on time and the price was excellent. Subsequently I recomended them to 2 of my neighbors and they were equaly satisfied.
Description of Work: Replace broken pool screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

robert G.
12/2012
5.0
pool cleaners, screen repair
  + 0 more
Excellent service, communication, price and follow through. Professional familly operated business. Highly recommended.
Description of Work: Screen repair and replacement of lanai screen and frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ron F.
11/2012
5.0
screen repair
  + -1 more
They did what they proposed and did it well. Recommend them for all this type of work.
Description of Work: Great and knowledgeable Salesman, timely and quality workmanship, professionally performed by a courteous work staff. They did what they proposed and did it well. Recommend them for all this type of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,555

jean S.
09/2012
5.0
doors, roofing, replacement windows
  + 1 more
My parents, needed a new roof, window and doors on their house. I did the contract, long distance and this company was amazing, cannot say enough good about them.
Description of Work: Wonderful service. Eric Peterson & his team Mindy, Dan, Freddie, Brandon, Sara, Saudi and Louis, did efficient and professional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Stanley S.
09/2012
5.0
screen repair
  + -1 more
Had trouble getting the work scheduled at first
Description of Work: They did an excellent job once they got it into their schedule. The final bill was about 60% of their original estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Alberta M.
09/2012
5.0
pool cleaners, screen repair
  + 0 more
We would like to thank the screen doctor for sending Mr. Mark Myers who immediately recognized the condition of our pool en closure . He was very professional, When giving us the estimate he's describing in detail what needed to be done. We decided to re-screen the entire pool enclosure after showing us various options of screening we decided on the super screen ' yes more money ' but we are very pleased. We also appreciate screen doctor for sending out their crew who was on time and completed the job in a timely matter. We are very pleased with their performance and work even after calling them again for minor touch up upon completion. Again one of the crew members did respond and corrected the problem with no hesitation. We would recommend the screen doctor and would use them again if needed for their professional response and excellent crew members who did an excellent job. Thank You again the screen doctor. Mr. & Mrs A. Mercado
Description of Work: We had our pool enclosure rescreened.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Contact information

2120 Andrea Ln, Fort Myers, FL 33912

www.myscreendoctor.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
CBC1252537
Trade License Locale
Florida
Trade License Authority
Florida DBPR
Trade License Expiration
08/31/2020
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Screen repair,
Sunrooms and Patio Enclosures,
Doors,
General Remodeling,
Pool and Spa Service,
Windows,
Patios,
Gutters,
Hurricane Shutters,
Roofing,
Window Treatments,
Pressure Washing

FAQ

The Screen Doctor of Lee County Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: Closed

The Screen Doctor of Lee County Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Screen Doctor of Lee County Inc offers free project estimates.
No, The Screen Doctor of Lee County Inc does not offer eco-friendly accreditations.
No, The Screen Doctor of Lee County Inc does not offer a senior discount.
No, The Screen Doctor of Lee County Inc does not offer emergency services.
Yes, The Screen Doctor of Lee County Inc offers warranties.
The Screen Doctor of Lee County Inc offers the following services: Sales, fabrication, and installation of sun rooms, custom front entrance enclosures, sliding screen doors, electric roll screens, retractable screen doors, window screens, pool enclosures, insulated roof systems, and acrylic sliders. We provide re-screening services and pressure washing.
Sliding glass door repairs. Mobile device screen repair.

Contact information

2120 Andrea Ln, Fort Myers, FL 33912

www.myscreendoctor.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed