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SUNSET AIR AND HOME SERVICES INC

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Full service residential and light commercial air conditioning company. Service work on all brands. Replacement of old equipment. Maintenance plans and agreements. Indoor air quality and duct cleaning. Special filters and ultra violet lights. Free estimates on equipment replacements. Participating FP&L (rebate) contractor.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Service Work On All Brands, Indoor Air Quality, Equipment Replacements, Maintenance Programs, Filtration And Air Purification, Air Quality Testing. Air Conditioning for Remodels & New Additions & New Construction Installation. Full Service Residential and Light Commercial Air Conditioning Company.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8311 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 311 reviews

Frank O.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
Very happy with their service.
Description of Work: HVAC check up & service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for rating Sunset Air and Home Services your 5 star AC Company, [Member Name Removed]!

Tracy S.
06/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great timely and efficient
Description of Work: New AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for the review! Best Regards, Shelbi Payne

Herb H.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
On time and very through.
Description of Work: Check system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for the feedback, it is greatly appreciated! Best Regards, Shelbi Payne

John H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
All is well
Description of Work: Routine 6 month check up under service contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for your feedback. Best Regards, Shelbi Payne

william S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great Job!
Description of Work: Needed new ac system. Price was very competitive, installers were great AND when city inspectator came to inspect after installation (follow up on permitting process) he said installation was well done and top notch. Great family-owned business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much. We appreciate your comments & you choosing us to replace your system with, so happy everything went as you expected! Best Regards, Shelbi Payne

Lester S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!!
Description of Work: Removed and installed a air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much for your feedback. We are ecstatic you chose us as the company you trusted to replace your system. We look forward to working for you in the years to come. Best Regards, Shelbi Payne

Richard N.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They replaced our air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,300

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much for your feedback, it is greatly appreciated! We look forward to working for you in the future. Best Regards, Shelbi Payne

John H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have always done a great job
Description of Work: Bi annual air conditioning check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SUNSET AIR AND HOME SERVICES INC
Thank you, we appreciate your feedback. Consistency is key & a positive customer experience is what we aim for at every service. Best Regards, Shelbi Payne

Carol P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
they are incredible
Description of Work: air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was completed as scheduled.
Description of Work: New duct work was installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for the review. Please let us know if we can improve in any way. We appreciate your feedback. Best Regards, Shelbi Payne

Lewis P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much for the "A" ratings & choosing us to replace your system. We look forward to working for you in the future! Best Regards, Shelbi Payne

Val A.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went fine, timely good work
Description of Work: Replaced AC and air handler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much for the review, we appreciate your feedback as well as your choosing us to replace your A/C system, it is greatly appreciated. Best Regards, Shelbi Payne

Tim C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Came out late Saturday night. Back on Sunday morning. Nathan was my service guy. Did a great job. Very pleased with everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much for the review. We appreciate your positive feedback! Best Regards, Shelbi Payne

Lawrence G.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went smoothly.
Description of Work: Regularly scheduled 6 month maintance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much for your feedback, it is greatly appreciated! Best Regards, Shelbi Payne

Lester S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: .Replaced a capacitor and performed regular maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203.52

Response from SUNSET AIR AND HOME SERVICES INC
Thank you so much! We appreciate the positive review from you. Best Regards, Shelbi Payne Sunset Air & Home Services, Inc.

Jerry H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for the review, we appreciate you!

Kelti V.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for your review! We appreciate your business.

Linda C.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for your review, we greatly appreciate your business. If there is anything you think we can improve upon please feel free to contact me via e-mail shelbi@sunset-air.com or in the office at (239)693-9005. Your feedback would be greatly appreciated Best Regards, Shelbi Payne Sunset Air & Home Services, Inc.

Karen Q.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace part.. They didn't have it with them but completed the job in the same day. I had taken the day off to be home for them |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for your review, It is unfortunate you gave us a "B" rating on price & quality. I have personally looked into this & I do not see in your account where we have done any repairs at your home within the past year, only maintenance with no additional charges or repairs. If you would e-mail me at shelbi@sunset-air.com or give us a call in the office at (239)693-9005, I would love to go over this with you. I would also like to know if there is anything you think that we can improve upon. Thank you for your time. Best Regards, Shelbi Payne Sunset Air & Home Services, Inc.

Robert H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned heat and air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for the review, we appreciate your feedback. Best Regards, Shelbi Payne Sunset Air & Home Services, Inc.

David S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for your review! Best Regards, Shelbi Payne Sunset Air & Home Services, Inc.

John H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SUNSET AIR AND HOME SERVICES INC
Thank you for your review. We appreciate you choosing us to do your service work. Best Regards, Shelbi Payne Sunset Air & Home Services Inc.

sidney T.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did a fine job. I have signed up with them to do an annual check. So, they will come out every six months and go through the whole system, to make sure that things are working fine. They do a great job. The last time they came out, the cost was covered under my annual contract. They are very professional because they call ahead of time. They make sure that you are going to be there for the appointment. They show up on time. If there is some kind of delay, they handle it well. I like the way they operate. Their prices are very reasonable. You get what you pay for. I will continue to use them in the future.
Description of Work: I have used Sunset Air Inc. They came out recently for a semi-annual checkup on the heating and air conditioning systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SYLVIA P.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
The workers were very neat. They put down plastic and taped it down everywhere they walked. So far the unit is working well.
Description of Work: They replaced my air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Omalley A.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner is only about 18 months old, but had been intermittently not working. Sometimes it would go up 5 degrees in the house before I would notice and have to turn it off and on or go out and bang on the unit. A man from Sunset Air came out and checked it thoroughly, cleaned it out, and worked diligently to figure out what was wrong. He replaced the contactors, which were under warranty, and said that if we had further problems that he would come out again without charging us. The house sat empty for a year with the air conditioner running off-and-on so the problem has not been easily diagnosed. However, we were very pleased with the technician who came out and would highly recommend them.
Description of Work: Checked system, replaced contacts, replaced and vacuumed drain, checked pressures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Contact information

5610 Division Drive, Fort Myers, FL 33905

www.sunset-air.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CAC1815973
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

SUNSET AIR AND HOME SERVICES INC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

SUNSET AIR AND HOME SERVICES INC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, SUNSET AIR AND HOME SERVICES INC does not offer free project estimates.
Yes, SUNSET AIR AND HOME SERVICES INC offers eco-friendly accreditations.
No, SUNSET AIR AND HOME SERVICES INC does not offer a senior discount.
Yes, SUNSET AIR AND HOME SERVICES INC offers emergency services.
Yes, SUNSET AIR AND HOME SERVICES INC offers warranties.
SUNSET AIR AND HOME SERVICES INC offers the following services: Service Work On All Brands, Indoor Air Quality, Equipment Replacements, Maintenance Programs, Filtration And Air Purification, Air Quality Testing. Air Conditioning for Remodels & New Additions & New Construction Installation. Full Service Residential and Light Commercial Air Conditioning Company.
ask for details

Contact information

5610 Division Drive, Fort Myers, FL 33905

www.sunset-air.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day