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Service Experts Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Call Service Experts Heating & Air Conditioning Fort Myers for all of your HVAC services. We have been serving our Fort Myers community for over 25 years and our NATE-certified technicians are qualified to service, repair, and install all major brands of heating, air conditioning, and indoor air quality equipment. So whether you need your annual air conditioning tune-up or your furnace is in need of repair, we will take care of you. We can't wait to work with you! Alternate Phone Number: (800) 536-2100

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning, Indoor Air Quality, Duct Cleaning, Heating, Attic Insulation, Green Solutions, HVAC Installation,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.592 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
5%
3
11%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 76-92 of 92 reviews

Wayne S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for choosing us for your heating and cooling needs!

Gail P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed AC/Heating routine maintenance. N

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to write this review. We appreciate your business!

Carolyn B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual cleaning and check up of air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to write this review. We appreciate your business!

Ginger T.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called at 8:30 on a weekend day (no A/C on a 90-degree day) and had a technician out by 10:15. Capacitor on unit diagnosed, replaced, and cooling again in one hour. Very professional and prompt.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with BW/Cook Service Experts and we appreciate your business!

paul D.
08/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I had a problem with my AC system. Service Experts came out 3 times to diagnose and fix the problem. While I would have liked it to have been fixed the first time, I understood the complexity of the diagnose and fix. After contacting customer service (it really exists and does work), we arrived at an equitable amount for the services performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

CJ B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

Larry T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fine

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

Lee P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual service. They did an excellent job as always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

RANDALL H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: cleaned and checked a/c and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

Ronald S.
04/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Put a whole new A/C unit & duct work in. I'm happy with the work they did & the price was fair.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,000

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

Denis O.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection and service contract sign up

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

boyd B.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had a service contract and both times they came to my home there was a problem with their trying to bill me. They did end up honering the contract but it was annoying. A/C was turned off 10/2013 and not turned on again until 6/2014 and was not cooling properly. Called Ultimate Air Systems who were referred to me and they found that the system was 3 lbs low on freon but could find any leak aproximately 5/6/14. System has worked better than ever since and as of today 6/23/14 it is still working fine. You can come to your own conclusions.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$350

Response from Service Experts Heating & Air Conditioning
We are committed to providing the highest level of service and would like to hear more about your personal situation. Please email our Customer Relations Specialist at customercare@ServiceExperts.com or give a call at 855-301-2206. Hopefully, you will give us the opportunity to make this right.

Timothy T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I needed my Air Condidtioner tuned up. It was sorking but making a strange noise. They called me to let me know they were on the way. The Service Man Joel showed up on time. He was very professional and didnt try to sell me on additional services i didnt need. I have had this problem with other companies in the area. I would definitly recommend them to anyone that is unsure of who to call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Pamela H.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was very happy with the techs that installed my new furnace, but had issues with the free inspection of my air conditioning unit. The first tech was unprofessional or incompetent. My unit quit cooling after his visit. He had told me it was in bad condition, and needed to be replaced. After calling the office to complain, a different tech came out and found that wires on the unit had been reconnected in the wrong spot. My unit overheated due to this. The second tech was honest about the mistake, but the company never followed up with an explanation or apology. Very unprofessional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$5,000

Response from Service Experts Heating & Air Conditioning
Thank you for your feedback. Your experience is troubling so I am escalating this directly to our General Manager, who would like to talk directly with you. In order to promptly address your concerns, please provide your contact information to Patti, our Customer Relations Specialist, by email at Patricia.Gilmore@ServiceExperts.com or by phone at 855-301-2206. Customer service is extremely important to us and we are committed to 100% satisfaction.

Paul S.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
then
Description of Work: They were very professional as far as the work performed. They had a "come on add" for a furnace" tune up" for 59.00. We have two home furnaces that I wanted them to "tune up". The pilot lite on one of my furnaces wouldnot stay lit

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Judith A.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
Cook is very good to work with.
Description of Work: Cook replaced our furnace, our heater, and our air conditioning unit. They also removed the old units and took them all away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Niel N.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Suggested a better heating/AC solution than we had in mind. Gave a reasonable estimate. Good terms. Installed a trusted brand (Trane heat pump) promptly and professionally. Very pleased with the contact, installation and equipment performance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,458

Contact information

12871 Metro Pkwy, Fort Myers, FL 33966

https://www.ServiceExpertsFtMyers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Insulation

FAQ

Service Experts Heating & Air Conditioning is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Service Experts Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Experts Heating & Air Conditioning offers free project estimates.
Yes, Service Experts Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Service Experts Heating & Air Conditioning offers a 10% senior discount.
Yes, Service Experts Heating & Air Conditioning offers emergency services.
Yes, Service Experts Heating & Air Conditioning offers warranties.
Service Experts Heating & Air Conditioning offers the following services: Air Conditioning, Indoor Air Quality, Duct Cleaning, Heating, Attic Insulation, Green Solutions, HVAC Installation,

Contact information

12871 Metro Pkwy, Fort Myers, FL 33966

https://www.ServiceExpertsFtMyers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day