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Home-Tech

Heating and Air Conditioning, Appliance Repair, Plumbing,

About us

Home-Tech was founded in 1981 by Steve Marino who continues as CEO and Chairman of the Board. We are an employee owned company with a service fleet of over 90 vehicles, 120 employees, and a reputation for leading in Southwest Florida. We specialize in air conditioning and appliance repair, sales, service and installation. We also do plumbing and electrical repairs and water heater installations. Our Service Agreements are one of our most popular products, providing convenience, peace of mind and the perfect hedge against rising repair costs. The majority of our Service Agreement Members renew year after year. Our NATE certified technicians repair over 300 appliances a day. We are BBB-rated A+ and very involved in local charities in our SWFL communities. We have 2 Member Appliance Centers - one in Fort Myers and one in Bradenton with the most reliable brands of appliances for our Members' convenience.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Repair, AC Repair, Appliance Store, AC Installation, Plumbing & Electrical, Service Agreements

Services we don't offer

HVAC Duct Cleaning or Dryer Vent cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
7%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 120 reviews

Joe B.
03/2012
5.0
home improvement stores
  + -1 more
When I had a problem with the refrigerator making a noise they came right out and took care of it. The service techs explained in lay man's terms what was wrong and how they were going to fix it for us. We will continue to use their services because we have the service agreement with them.
Description of Work: I bought all my appliances from them and have a service agreement and warranty with them. If anything goes wrong they come and fix them and make the repairs for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judith B.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have a service contract with them. The technicians have been very nice. We're satisfied with them, have no problems, call them, and they show up. We will continue to use them.
Description of Work: They take care of all our appliances, the dishwasher, stove, refrigerator, washing machine, and dryer. They came in 2 years ago, put in the air conditioner for us, and service it, too. January, they came to service the air conditioner, made sure everything was okay, changed the filters, and all that stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard L S.
03/2012
3.0
heating & air conditioning/hvac
  + -1 more
They did well for the 6 years we had them, however the contract presented was in excess of $660 for just the AC service for the comming year.
Description of Work: Service contract for mechanical, plumbing and appliances.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$600

Response from Home-Tech
Dear Member – We would like to thank you for being a Service Agreement Member with us for the past 6 years. During that time, you have always had coverage that included heating, A/C, all of your appliances, plumbing, electrical and your water heater. Over the years we have made 21 different trips to help you with your needed repairs. We appreciate your loyalty to Home-Tech during that time period. We are sorry that raising your coverage price by $30.00 from last year has prevented you from renewing with us. The quote you were given was for the same coverage that you have enjoyed in the past. (We have had to raise our prices slightly because of the price of fuel and the increase in the cost of living). We want you to know that you can call us for the same, professional service that you have relied on over the last 6 years. We would still like to be your service provider, even if you are currently unable to be a Member. Thank you for sharing your report with Angie’s List. At Your Service – Customer Service Home-Tech

Tony V.
01/2012
5.0
appliance repair
  + -1 more
Arrived promptly. Repaired the problem quickly. Very polite serviceman. would definitely use this company again for appliance or ac repair if needed
Description of Work: Excellent company. Servicemen are prompt and polite. Would definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Home-Tech
Dear Member - We appreciate very much being able to do business with you. We are so glad you were happy with our services. Please call us again if we can be of further assistance. We thank-you for reporting your experience to Angie's List and hope that you will further recommend us to your friends and neighbors. At Your Service - Customer Service Home-Tech (800) 800-8356

Frank S.
01/2012
5.0
appliance repair, heating & air conditioning/hvac, appliance sales
  + 1 more
They are in several locations. We have a service contract with them. They service our air-conditioning unit every six months by replacing all the filters and checking the condenser unit. There are no labor charges. They once came out on a Sunday to fix our icemaker. They also sell appliances. We bought our dishwasher and washer and dryer from them. They are very competitive. They give us discounts off their already low prices. They are very punctual and responsive. They have good technicians and good equipment. Their trucks always look new. They are neat. They put on their booties when they come in. We will be renewing our service agreement with them.
Description of Work: We use Home-Tech to take care of our refrigerator, air conditioning unit, thermostat, range, dishwasher, washer and dryer, microwave and so forth. We have been using them for ten years. They last came out to do a semi-annual HVAC checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645.54

Response from Home-Tech
Dear Member - We would like to thank-you for being a customer with us now for a decade! You have certainly seen the value in having a Home-Tech Service Agreement. We want you to know that we value you, your continued business, and your recommendation of our company to other Angie's List users. Thank you for submitting this report as well as any other recommendations that you have made to your friends and neighbors. It is important to our company to have long term relationships with our customers. Thank- you so much for your loyalty! At Your Service - Customer Service Home-Tech

John W.
09/2011
5.0
appliance repair, electrician
  + 0 more
Overall, everything was excellent. They're very prompt, professional, and I can't say enough about the people that work for them. The technicians are great and they do all kinds of repair work. I don't have any complaints with them at all.
Description of Work: Electrical repair, and appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home-Tech
Dear Member: We would like to thank-you for doing business with Home-Tech. We are glad you enjoyed your repair experience, working with our technicians, and an appliance repair that went well. We strive to give our customers a two hour time window for our arrival so that we can be prompt and get the job done quickly. You got to see, first hand, the professionalism, experience and just what "good guys" our technicians really are. Thank you for your report to Angie's List and for any other further recommendations you have made to your friends and family. We hope you will call us again anytime you need assistance with your appliances or air conditioning system. At Your Service - Customer Service Home-Tech (800) 800-8356

Morton S.
08/2011
5.0
small appliance repair, electrician, heating & air conditioning/hvac
  + 1 more
They were fine, I didn't have any problem with them at all. They were a little expensive but that was the only issue I had.
Description of Work: They took care of general repairs around my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth P.
08/2011
5.0
home warranty companies
  + -1 more
Everything turned out great. They are the best company in the world.
Description of Work: We have a warranty on our appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John J.
07/2011
5.0
plumbing, appliance repair, heating & air conditioning/hvac, electrician
  + 2 more
We pay them a flat amount per year and any time we need something done, we call them and they come out and fix it. They are pretty good. It is like insurance. If anything goes wrong in the house, they take care of everything including the refrigerator, microwave, washer and dryer. You pay them for the year and then you have a cover charge. If you have a few things going wrong and especially if you live in an older home, it's worthwhile to have their service. I would say they are pretty good. They are dependable and they do good work as far as I can tell. Whatever they do is all pretty straightforward. They have somebody that is knowledgeable in every aspect whether it is electrical or plumbing and so on. They will send whoever is specialized in that particular field. They have a pretty good complement of people working for them. I have nothing to compare their price to. This is the first time we have had a service like that, so I don't know if that is a good price. They do good work. They are responsive. Usually they send somebody out within a couple of days of our calling them. I know that they are busy. Sometimes you can get them the next day. They will call in the morning on the day they are coming and they will say that they will be there between 9 and 12 or between 1 and 4. It gives them a lot of leeway because they don't know exactly what they are getting into when they go into one of their other stops and how long it's going to take them. You don't know exactly when to expect them. They are very professional.
Description of Work: Home Tech takes care of electrical, or appliance repair, or plumbing for us. They have taken care of a hose on the washing machine and they have installed a dishwasher that we paid for. They also clean and check the air-conditioning system once a year.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Sherry S.
06/2011
5.0
small appliance repair, appliance sales, heating & air conditioning/hvac
  + 1 more
I have also had Home Tec for my air conditoner. They had to order the model I wanted but they came to the house twice a week to make sure I had air. Some nights they were at my house at 8:30 at night. I will highly recommend them to anyone. They are fair, honest and the lowest priced service company. They came out on Thanksgiving day once. They are wonderful
Description of Work: I have had the Home Tech service contract for 10 years yesterday my dishwasher was leaking all over the floor they came out to look at it and noted that I need a new dishwasher. They were the lowest cost of the model I wanted and they gave us preminun discount for $100 applied to the dishwasher. They installed the dishwasher the very next day. They have always come out immeidately. I could not ask for more or be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joel T.
05/2011
5.0
appliance repair
  + -1 more
They determined that the washing machine could not be fixed. It could have been fixed but they offered a $300 credit towards a new washing machine because we have a maintenance agreement so we went with a new washing machine. They have done a great job in the past.
Description of Work: I use Home-Tech for heating and air and appliance repair and maintenance. The last time I used them was 2 weeks ago to repair my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home-Tech
Dear Member: How are you liking your new washing machine? We are so glad you are a Service Agreement Member with us and that we were able to resolve this washer problem for you. Thank-you for submitting this report to Angie's List and also for any other recommendations that you have given to your friends and neighbors. We hope you will continue your Service Agreement Membership with us so that we can continue to keep your major appliances and air-conditioning up and running. Again, thanks so much for your continued loyalty! At Your Service - Customer Service Home-Tech (800) 800-8356

Betty O.
05/2011
5.0
appliance repair, small appliance repair, heating & air conditioning/hvac
  + 1 more
I have a contract with them. I have had them for 5 years. I pay on a yearly basis and it takes care of all the appliances and the air-conditioning. I wouldn't go without their service. I recommended them to a neighbor and they signed up. Their price is great. I have never paid a penny for anything. I just pay for the contract. They are terrific. They are good. I have never had anybody call and tell me that they will be here between 1 and 3 and then the technician calls right before he is ready to show up. I can't say enough about the service. They are professional. They are always on time. They are always dressed neatly. They are always polite. They know what they are doing. I plan to renew the contract.
Description of Work: Home Tech came out and serviced my heating and A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Carl P.
04/2011
5.0
heating & air conditioning/hvac, home warranty companies, small appliance repair
  + 1 more
They were professional and prompt. They did the service and left. I plan on calling them back to install a time-delay on the compressor unit.
Description of Work: We just bought an 11 year old home and I wanted to have a warranty for the older appliances in the home. We are a Gold Member and scheduled an A/C tune-up. One is included in the annual membership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan H.
03/2011
5.0
appliance repair, small appliance repair
  + 0 more
I would recommend them. We have an agreement with them. I can't tell what the cost is because we did it a couple of years ago at least. I don't remember what the cost was. They are very good. We give them a certain amount a year and for that money, they will come in and fix any appliance like a microwave, an oven, a washer, a dryer, or a refrigerator and so on. They will come in and for one flat sum they will fix whatever is wrong. It's well worth it. Here in Florida things go wrong a lot because of the climate. We usually have a lot of things for them to look at throughout the year.
Description of Work: We use Home Tech in Fort Myers for appliance repairs. We used them about 3 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harrison & Marilyn T.
03/2011
5.0
appliance repair, appliance sales, heating & air conditioning/hvac
  + 1 more
First of all, I must tell you that I have a service contract with Home Tech. I am a Gold Service Contract customer. The company is prompt and does a good job on service calls I have had this contract for 15 years. It is expensive. But the service is then free. As appliances age, the price increases.
Description of Work: When you call Home Tech, you are given a day for service. On that day you are called with a time slot. The technician arrives, is courteous and performs the work as necessary. I have had them fix a dishwasher, an icemaker, annually service air conditioners and furnaces, and fix a clothes washer two different times. I also have had Home Tech install water filters for us. With each of the appliances a part needed to be ordered and within a week it was ready to install. I have purchased air conditioners from them as well as water filters. Prices are fair, and brochures are available so you can compare prices and features.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRI S.
01/2011
5.0
appliance repair, plumbing, home warranty companies
  + 1 more
I had planned to buy the Home Warranty, but I delayed the purchase a couple months. The refrigerator began not cooling properly so I called Home Tech, they said they would waive the service call fee if I purchased the warranty, but I would have to pay for labor and parts. I had already called a couple other places and feel the fee + labor + parts would have been about the same as the total they charged, but because I wanted their home warranty I wanted to make sure they were familiar with the appliances. They quickly set up an appointment, showed up on time, and correctly repaired the refrigerator. Knowing the prices that are charged for a repair, I'm glad I bought the home warranty for the future. The amount here is only for the refrigerator repair.
Description of Work: They repaired a refrigerator that was not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

GAIL R.
11/2010
1.0
heating & air conditioning/hvac, appliance repair
  + 0 more
The lst visit was spent trying to sell me a service contract on my appliances and AC. I think the guy just winged it on the diagnosis (IMHO) .... I spent $200+ for a guy to give me a sales spiel on their *243),0@?# service contract. I was without a washer for 6-8 weeks and finally totally ignored with my pleas for help. The washer was NEVER repaired (BTW , it was only 2 years old and used seasonally.... actually had been used only about 2-3 weeks the previous year. The BIG KAHUNA (the mgr.) guaranteed a fix OR a refund. NEVER HAPPENED!!! Do Stay FAR, FAR away from this so-called company for any kind of repair and certainly NEVER, EVER buy a service contract from them. I would hate to think what would happen with that.
Description of Work: My front load washer wouldn't start. There was an error code which indicated the door was not locked. The lst visit was approximately 15 minutes (if that) and I was told that I needed a door latch assembly. Two days later I received a call asking for approval to order the part at a cost of about $250-300. I reluctantly gave approval and was told the part would arrive in 2-3 days. Well, of course it didn't arrive and there were all kinds of excuses, blah, blah, blah. So 7-10 days later a nice young man appeared to install the part. Hey!! GREAT!! My washer is working again!! Did that load while he was there. He left and I started another load ...... guess what!!! Same error code!! Called and told it was obviously a defective part and they would order another one. So I'm very lucky to have good friends who are willing to let me use their washers because by this time its about 3 weeks that I'm without a washer. Okay, the replacement part arrives, it's installed and SAME problem. I finally spoke with the MANAGER and was guaranteed that it would be fixed or I would receive a refund. So, then they just disappeared and wouldn't take my calls. To this day I don't know what was wrong with that stupid washer but I had already spent as much as I was going to so I got a new washer and NO JOY from this rotten company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


SCOTT & THERESA H.
11/2010
4.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
Over the 4 years we've had the contracts we have made calls 4-5 times. They have always been punctual and prompt, which is terrific. My only beef is that one time in particular I was given false info (hopefully by accident, but I'm not so sure) about the future availability of a refrigerant on an older unit in an attempt to get me to buy a new one. I found out subsequently that in fact there was no impending lack of availability. I felt a little deceived. Other than that one employee, all others have been extremely professional, courteous, and a pleasure to work with. Again, we pay a lot for the contract, but they have held up their end of the bargain.
Description of Work: We use HomeTech for a Service Contract on both sides of a vacation rental property duplex we have. It's a necessary evil to have those 24/7 contracts so that if anything goes wrong while renters are in there, we can get someone out there immediately. They are pretty expensive but they cover all the major HVAC system and all appliances.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Art G.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Old unit was rusting with limited remaining lifetime. Have had maintenancer contract with Home-Tech for a number of years. They also offer sales of a broad variety of household products. The A/C sales person was very kowledgeable and quoted us an Amana system. We got quotes from two other companies but tHome-Tech was low bidder and more knowledgeable than the other reps. Accepted the Home-Tech quote. They showed up precisely as scheduled and finished the job in one day. The work was done neatly and professionally. The area was left very clean.
Description of Work: Replaced 10 year old A/C system with new more efficient system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lynda M.
09/2010
5.0
appliance sales
  + -1 more
I have bought many appliances from Home Tech and have always been very happy with them. I am someone who really price shops and I just love Home Tech. I wish they carried more brands. I have many friends who have home service contracts through them and they are all happy.
Description of Work: I have bought many appliances from Home Tech and have always been very happy with them. I am someone who really price shops and I just love Home Tech. I wish they carried more brands. I have many friends who have home service contracts through them and they are all happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Art G.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. They come out the same day that you call. They fix the problem. Their punctuality varies depending on how tied up they get. I will definitely continue to use them.
Description of Work: They repaired our air conditioner. We have a service contract with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

philip M.
10/2009
4.0
appliance sales
  + -1 more
Over the years they have grown, but they have maintained their service levels.
Description of Work: I have had Home Tech to service my appliances since 1987.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Peter E.
09/2009
3.0
heating & air conditioning/hvac
  + -1 more
I felt very overcharged. Wanted to sell me a very expensive service contract on top of the HVAC system. Had to call them back 2-3 times to repair some poor cosmetic repairs after the installation.
Description of Work: Replace failed HVAC system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$7,000

MARILYN T.
07/2009
4.0
plumbing
  + -1 more
They have been okay. The only problem I have had was with some electrial work I have needed that wasn't in the contract and there were extra charge for them. They hasn't been for the appliance repair or plumbing. They are prompt.
Description of Work: I have a contract with them for appliance, electrical and plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIANNE A.
03/2009
4.0
heating & air conditioning/hvac
  + -1 more
I have done business in the past, but their prices were too high. He said he would get back to me, but did not. I had been a customer since 2003 with a home warranty and even giving all the discounts, he was still at least $200.00 higher. They are very nice, but too high.
Description of Work: I called them for an estimate.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Contact information

6400 Techster Blvd, Fort Myers, FL 33966

http://www.home-tech.com

Service hours

Sunday:
7:30 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Plumbing,
Home Warranties,
Appliance Repair - Small,
Appliance Sales and Installation,
Electrical,
Hardware & Home Improvement Stores

FAQ

Home-Tech is currently rated 4.4 overall out of 5.

Sunday: 7:30 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 7:30 AM - 10:00 PM

Home-Tech accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Home-Tech does not offer free project estimates.
Yes, Home-Tech offers eco-friendly accreditations.
No, Home-Tech does not offer a senior discount.
Yes, Home-Tech offers emergency services.
Yes, Home-Tech offers warranties.
Home-Tech offers the following services: Appliance Repair, AC Repair, Appliance Store, AC Installation, Plumbing & Electrical, Service Agreements
HVAC Duct Cleaning or Dryer Vent cleaning.

Contact information

6400 Techster Blvd, Fort Myers, FL 33966

http://www.home-tech.com

Service hours

Sunday:
7:30 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM