Advanced Air & Refrigeration Inc

The experience was fine and good. They did a good job.

Called Advanced Air & Refrigeration for an estimate on replacing the AC system. Company was supposed to call so they could be met at the house. They went to the house without calling and said that he didn't need to get in and that he could give us a quote on replacing the system. I never received the quote. I called back a little over a week later and told the receptionist of the situation and she said she would have him follow up. After 3 weeks there has been no contact from them. I will not contact them again. This is for work to be done on SE 12th Ter, Cape Coral Lee County To follow up. I digress. I did receive a quote from them. But I have to say that I did have to call them and get them to follow up after a couple of weeks. The company then sent me a quote. In all honesty, they should have phoned. Communications is key.

We pay them $178 that includes the annual maintenance plus 14/7 services at somewhat discounted rate. We are happy with them. The technician they send is a knowledgeable person and he communicates really well.

Service person arrived on time. He was clean, professional, and well educated. took the time to walk me through the different components of my system. Showed me potential future issues and recommended repairs. He was not pushy and generally I felt like he had my best interests in mind. I would definitely use them again.

Went well. I was disappointed they did not check the vent on the roof, but I guess nobody does that.

He was punctual and informative. He was very friendly. He did not carry the line I was looking for so I went with someone else.

They arrived on time and after the initial review made a number of recommendations. First we put on a surge protector, then a new air filter system to trap contaminates. Also installed a new humidistat to replace the thermostat. They even cleaned the dryer vent to top it off. I would highly recommend Advanced Air for all service and installation of ac/heater units.

We had an inspection done on our new property and found we had a high radon level. Advanced Air was recommended to us by our Realtor, so we had them come out and install a Radon System. They were very knowledgable about the system, courteous and considerate about keeping any mess contained. We recently had an inspection done by the county and it past with flying colors.... Later we used them to perform maintenance to our A/C system. They did a thorough job and cleaned the dryer vent as well. Over all, we have been happy with the work done and will continue using them as our Maintenance Provider in the future.

The work was excellent, and went very well. They were very thorough, professional, and competitively priced. They make sure you're happy with the work thats being provided.

I like their honesty. Their demeanor and quality of work is good; all around they are good. I am really satisfied with their pricing; I have not compared them too much with anybody else. I am going to be using them again in about three weeks for my annual maintenance check.

I called Advanced Air for a second quote on adding blown insulation to my home. The first quote was from West Coast Insulation, a company I'd used when I was building homes. Their quote was $740. Advanced Airs quote was $2400. $2400! The salesman also tried to convince me that my ductwork needed replacement to the tune of $4400 and he offered me a payment plan. Whoo, boy..., $6800! I couldn't help but laugh and asked the salesman if he was serious. He stammered and said other companies might damage my ductwork. The moral of the story..., find a company who works with contractors, not the guys who advertise and try to pull this stuff on residential customers who have no idea what these things cost.

I just didn't like that they are doing my maintenance, and I was keeping on top of the system and a month later it wasn't working.

I’m thinking to go back to them. They did a great job. I would use them again in the future.

Had an appointment for 8:30 this morning. At 8:30 he was no show and i called the office. I was told he "had a meeting." Was later called and told that the sales person had not been notified of ate appointment made by a clerk. I won't do business with a company like that.

We were very pleased with the work.

It went well. They are very knowledgable with everything that they do. They are very thorough and don't rush through their job. They do not try to sell you things that you don't need.

They have been pretty good over the years. I am satisfied with their work. Their price is pretty standard. We have had them for several years and all the time I liked the technician they sent. However, I did not like the technician they sent the last time. Although in the end, he did a fairly decent job. I am planning to look out for other providers meanwhile I will continue with Advanced Air & Refrigeration, Inc.

The most recent visit was a success in that they showed up on time, they were clean, they were thorough, they were courteous and they added a little extra value by adding to our annual checklist an unexpected item in cleaning our dryer vent. This was a nice surprise for no extra cost. They also do a nice job of printing all of their diagnostic results on the checklist so I know the work was done correctly and I can compare stats from previous visits if necessary. Another added touch (and the reason I am writing this report) is that they called me 2 days after the visit and did a brief survey to make sure that I was satisfied with the visit. That shows me that they care about customer satisfaction AND they have a good process to ensure customer sat. I am a business owner and I admire and appreciate their commitment - I do and will continue to recommend them to others in my neighborhood.

I called for a warranty issue and ended up paying him $90 to look at the equipment. He never checked anything, never brought in his tools or guages. He wouldn't look for warranty issues unless I agreed to pay him to perform a complete maintenance checkup, which had just been performed by a different company. I feel like I've been robbed!

He was very pleasant and engaging. He didn't find anything wrong with the ducts. There were no problems. He was on time. He did a thorough job looking at my ducts. His responsiveness was good.

Advanced Air deserves A's for everything. He did everything I wanted and did ti very well.

He arrived on time, performed the maintenance, and cleaned everything up.

The work was excellent. My wife found them on Angie?s List, and she was very pleased with them; that is why we chose to go with them. The price was reasonable for the work they did. They were very courteous and everything else. We have had no complaints about them. I have already recommended them to some people.

The job went well. Their professionalism, follow through and quality of the work stood out.

Advanced Air has been servicing our unit and recommended replacement. They were extremely professional thorugh the process. Even the financing representative was very helpful, responsive and courteous. Would definately recommend them.