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TWIN LAKES POOL & SPA

Pool and Spa Service, Pool Sales Construction and Installation, Decks and Porches

About us

Twin Lakes Pool, Spa, and BBQ was opened in 1974 by it's current owner and operator, Earl Snapp. We are a South West Broward based company specializing in weekly pool maintenance, swimming pool repair, and new pool construction. Our retail super store is located in Cooper City on Nob Hill and Griffin Road. We are an A+ company with the Better Business Bureau and thrive in customer service. Whether you want us to build you a unique, beautiful, new pool, weekly pool service, need a repair, or just some pool/spa chemicals, come in or simply give us a call at (954) 434-5700!

Business highlights

51 years of trusted experience

Services we offer

RENOVATION, HEATERS, SPAS, SANITIZERS, GRILLS, POOLS, SUPPLIES, REPAIRS & SERVICE.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
5%
3
5%
2
8%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.2
responsiveness
4.1
punctuality
4.4
Showing 26-39 of 39 reviews

Terence G.
06/2016
5.0
decks, pool cleaners
  + 0 more
They did a fantastic job.
Description of Work: I did have my pool redone by Twin Lakes Pool. They redid our deck.
Rating CategoryRating out of 5
Yes, I recommend this pro

david W.
02/2016
4.0
pool cleaners
  + -1 more
unknown
Description of Work: I purchased 2 new pool filter cartridges at their store

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from TWIN LAKES POOL & SPA
Thank you for your review. I would like to send you a $25.00 Gift certificate for our retail store. All comments, concerns and reviews we take seriously and we strive for greatness. We hope you come back and visit us again and hope your experience is much better the next time around. If you have any questions or I can help you in any way please call us at 954-434-5700 and ask for Kim. Thank you and we truly appreciate your business.

Terence G.
01/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Fantastic job. Great results.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TWIN LAKES POOL & SPA
Thank you for your business Mr. [Member Name Removed]. You were a true pleasure to work with. I hope you our enjoying your new back yard.

Nathaniel H.
11/2015
3.0
pool cleaners
  + -1 more
.
Description of Work: They were over priced for their services the office staff was very slow to respond to request and follow up

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$95

Response from TWIN LAKES POOL & SPA
Good Morning, I see in our records we have not been to your home since December 13,2014 for a repair. Please contact us at 954-434-5700 If you have any questions.

Nathaniel H.
10/2015
3.0
pool cleaners
  + -1 more
unknown
Description of Work: They were over priced for their services the office staff was very slow to respond to request and follow up

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$95

Response from TWIN LAKES POOL & SPA
Thank you for your review, I see we service your pool a while ago. We try to fix issues we may have at the time it happened. I see you stated your issue was from 2012. I apologize for the inconvenience this may have caused at that time. Please call the office if we can further assist you or help you in any pool services you may need. Thank you and again for your review, we value our feed back.

Blanca B.
08/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from TWIN LAKES POOL & SPA
Thank you for being our customer.

Lei X.
04/2015
1.0
pool cleaners
  + -1 more
N/A
Description of Work: My initial contact was through Angie's List on March 30 asking for an appointment to get an estimate for work to be done (pool resurfacing, new filter and unclog drain lines). It has been over a week and I have not received a call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TWIN LAKES POOL & SPA
Hello and thank you for reaching out to Twin Lakes Pools. I do deeply apologize for not getting back to you in a timely manner. Angie list is not a sight we check on the regular basis. Please anytime you need to contact us feel free to call us at 954-434-5700 or by email Twinlakespools@yahoo.com.

margaret S.
07/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Remodeled pool including new tile, pavers, remarcite, new filter and new pool cleaner. Turned out beautiful but had some problems when new filter was installed the pipes leaked. They came out and corrected it. When pool was acid washed they had the hose taking water out to street and got on neighbors lawns. Neighbors were not happy. This was after we told worker to use the cleanout. There was a break down with communications among the workers. We have used twin lakes previously so we had confidence that they would complete the job as promised which they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from TWIN LAKES POOL & SPA
Thank you for being our customer. You were so fun to do work with. I hope you are enjoying your swimming pool.

Kathleen S.
08/2013
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They redid a pool and did some floor work on the patio.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TWIN LAKES POOL & SPA
Thank you very much. Your pool is beautiful and you were a pleasure. Tons of fun doing your pool always had our crew laughing and enjoying their jobs.

Mary A.
10/2011
5.0
pool cleaners
  + -1 more
Look above
Description of Work: If every company took was run likeTwin Pools we would not have a need for ANGIES LIST. Don took the time to look and even fix some things without "I need more money". The pride all the workers gave in doing a good job. We started out wanting a price to diamond brite our pool. Earl the owner was so nice my husband got a price on updating the patio and a redo on my front porch. I can not say enough about them. Kathy Plantation, FL

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from TWIN LAKES POOL & SPA
Thank You we appreciate your business.

Rick S.
09/2011
5.0
pool cleaners
  + -1 more
Excellent job
Description of Work: Pool renovation, new equipment, new patio marble

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Response from TWIN LAKES POOL & SPA
Thank You we appreciate your business.

Al D.
09/2011
5.0
pool cleaners
  + -1 more
Very well.
Description of Work: I upgraded my pool cleaner crawler. In addition to using Twin Lakes for all my pool related repairs, upgrades, etc., I also use Twins Lakes to maintain my pool on a weekly basis. They are extremely courteous, responsive, and knowledgeable. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from TWIN LAKES POOL & SPA
Thank You we appreciate your business.

ANNA C.
03/2006
5.0
pool cleaners
  + -1 more
THIS COMPANY WAS A GREAT COMPANY. THEY WERE OPEN TO OUR SPECIAL REQUEST AND THEIR RESPONSE WAS VERY TIMELY. THEY DID THE WORK AS REQUESTED AND WE WERE VERY HAPPY. I WOULD RECOMMEND THIS COMPANY. I WOULD USE THEM AGAIN.
Description of Work: THEY INSTALLED A NEW POOL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

HANI K.
03/2006
4.0
pool cleaners
  + -1 more
I HAVE USED THEM FOR FIVE YEARS. THE ONLY THING I DON'T LIKE FOR AS MANY YEARS AS I'VE USED THEM I'VE SEEN AS MANY SERVICE MEN. I WISH THEY WOULD KEEP THERE SERVICE MEN THE SAME. GREAT WORK AND RESPONSIVE.
Description of Work: SERVICE MY POOL WEEKLY PAY FOR THEM MONTHLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)

Contact information

9964 GRIFFIN RD, Fort Lauderdale, FL 33328

www.twinlakespools.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation,
Decks and Porches

FAQ

TWIN LAKES POOL & SPA is currently rated 4.2 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

TWIN LAKES POOL & SPA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TWIN LAKES POOL & SPA does not offer free project estimates.
Yes, TWIN LAKES POOL & SPA offers eco-friendly accreditations.
No, TWIN LAKES POOL & SPA does not offer a senior discount.
No, TWIN LAKES POOL & SPA does not offer emergency services.
Yes, TWIN LAKES POOL & SPA offers warranties.
TWIN LAKES POOL & SPA offers the following services: RENOVATION, HEATERS, SPAS, SANITIZERS, GRILLS, POOLS, SUPPLIES, REPAIRS & SERVICE.

Contact information

9964 GRIFFIN RD, Fort Lauderdale, FL 33328

www.twinlakespools.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM