Dependable Shutter & Glass is a one-stop resource for all of your storm protection needs — from high-quality shutters to impact and non-impact windows and doors, safety window film, top-of-the-line installation, shutter conversion and maintenance services. We serve Miami and all of Dade County, Fort Lauderdale and all of Broward County, West Palm Beach and all of Palm Beach County. We go anywhere in South Florida and we do it all. You can depend on us.
The technician, Eisman, was courteous, on time and performed a great job.
Description of Work: Glass / Window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
S S.
12/2018
4.0
hurricane shutters
+ -1 more
Project duration took two months from start to permit. Office responsive once contact made but needed persistence. Accommodated requests for specific craftsmen. Very pleased with quality of materials and craftsmanship. David Merino did an excellent job of preparing for and handling the inspection which went smoothly.
Description of Work: Hurricane protection: replace three doors with impact doors, replace window with impact window, and three large accordion shutters to cover French doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Theresa C.
12/2018
5.0
replacement windows, doors, hurricane shutters
+ 1 more
I highly recommend DSG. The office staff was friendly and informative especially Surita and Kizzy. The installers were prompt, and willing to go the extra mile to make sure everything was exact. These installers included, Jairo, Danny, Kenroy, David L. and Malcom. I was told by the inspector this was quality work.
Description of Work: I needed 7 hurricane impact windows, a safe room accordion shutter across my patio, accordion shutters on my bathroom windows and a hurricane impact front door with a side window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,861
Carol W.
11/2018
5.0
replacement windows
+ -1 more
We had hurricane windows installed by Jairo and Deny from Dependable Shutter and Glass. They did excellent work and were very professional. Genuinely nice people who were a pleasure to have in our home. We are very happy with our new windows.
Description of Work: Impact Windows installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALBERT F.
10/2018
5.0
replacement windows, hurricane shutters
+ 0 more
The company was very responsive to all of our needs. David Merino was exceptionally helpful.
Description of Work: IMPACT WINDOWS AND SHUTTERS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gaby M.
10/2018
5.0
hurricane shutters
+ -1 more
Nina explained the pricing and answered all my questions. Eisman was very professional, answered numerous questions and made several recommendations. I'm very pleased with the service provided and would recommend Dependable Shutter & Glass.
Description of Work: Lubrication and repair of accordion hurricane shutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie R.
10/2018
5.0
hurricane shutters
+ -1 more
It has been a pleasure to communicate with Nina & meet with Eisman from Dependable Shutter & Glass regarding possible work for our condo. After careful consideration, we have decided to use Dependable Shutter & Glass for hurricane protection services. We look forward to engaging in the high quality of professionalism & customer service that Dependable Shutters & Glass provides.
Description of Work: Hurricane protection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jody W.
10/2018
5.0
hurricane shutters
+ -1 more
Nina at Dependable Shutter was exceptionally responsive and wonderful to work with. We explained the issues, sent several photographs for evaluation and Eisman was assigned to the project. He performed a thorough, expert assessment, explaining everything that would be needed to complete the repairs. This is an unusual and atypical installation -- access to the motors is difficult and the repairs were especially complex -- but Eisman completed the project with great skill and professionalism. We will be counting on Dependable for all future maintenance, repairs and replacement as needed. They have our confidence and highest recommendation.
Description of Work: Several large metal rolling shutters installed by another company (no longer in business) had stopped functioning. At least three other companies were contacted; none said they would be able to repair or maintain the system. Finally, we contacted Dependable and at last found the right company to do the work. They said they could fix our shutters and they did!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raymond C.
10/2018
5.0
replacement windows, doors, hurricane shutters
+ 1 more
The crew was excellent, very clean, and timely. A true asset to this company. Thank you!!!
Description of Work: Installed impact windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frona I.
10/2018
5.0
hurricane shutters
+ -1 more
I called Dependable Shutter & Glass for shutter repairs since I have used them the past and their service and pricing is amazing. My accordion shutters were rusted closed and they needed service badly. I worked with Nina who scheduled my technician Eisman to perform shutter repairs and a shutter lubrication. Working with Nina was a pleasure and Eisman made my old rusted shutters work like they were brand new! I would highly recommend them to anyone that needs any Shutter service.
Description of Work: shutter repairs and a shutter lubrication
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
esther P.
09/2018
5.0
hurricane shutters
+ -1 more
Excellent service and best price after much shopping. Installers were courteous, tidy, efficient. I have already referred Dependable to a few of my real estate clients.
Description of Work: New install of impact windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris S.
08/2018
5.0
replacement windows, doors, hurricane shutters
+ 1 more
Great. Michael & Louis arrived on time, were very professional and knowledgeable. Shutters look really good and well installed. They cleaned up after the job was done and walked me through every single one to be sure they worked as expected. Definitely recommend!
Description of Work: Needes outside shutters installed on 13 openings.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Eric S.
08/2018
5.0
replacement windows, doors, hurricane shutters
+ 1 more
We used Dependable Shutters and glass for accordion shutters on the sides and back of our house and impact windows and impact door on the front of the house. They were around the lower priced estimates received and we chose them on this and their professionalism that showed from the start. They were responsive to my calls and emails, took great care to minimize mess during install and cleaned up after themselves. The products they use appear to be high quality and the installers, Chuck and Cory for the door as our last part, Chuck and another gentleman on the shutters (sorry did not get to meet the window installers) all did a great job. They even worked with us when we changed our minds from a shutter to a hurricane door on our front door. Definitely recommend them highly,
Description of Work: Accordion shutters, impact window and impact door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Victor X.
08/2018
5.0
hurricane shutters
+ -1 more
Austin, Nina and Mike went out of their way to accommodate a change in our schedule and finished the roller replacement promptly and professionally. We were very pleased with their service and professionalism. I would hire them again without hesitation.
Description of Work: Replacement of a defective roller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joseph R.
08/2018
5.0
replacement windows
+ -1 more
From top to bottom I have no complaints. They had someone out within 24 hrs to give me an estimate, they also had someone come out after the work was complete to make sure everything was done correctly. They communicated well through email about the colors to make sure we were on the same page. They were there on the exact date stated to start the work and they finished in 1 day instead of 2.
Description of Work: Placed accordion shutters on our home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victor X.
08/2018
4.0
replacement windows, hurricane shutters
+ 0 more
Austin and Mike were thorough, neat and arrived as scheduled. Very professional and efficient. They explained any necessary repairs and suggested we call Nina to set up a service call, which we did. Very satisfied with the service.
Description of Work: Annual service and lubrication
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Norman B.
07/2018
5.0
hurricane shutters
+ -1 more
They were amazing. Michael Cadori was the foreman and it was supposed to take 2 days but they did a great job in only 1 day.
Description of Work: Accordion Hurricane Shutters for all windows and doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Thomas P M.
07/2018
5.0
doors, hurricane shutters
+ 0 more
It went extremely well. The arrangements made by Nina were flawless. The techs, Austin and Mike were extremely knowledgeable and thorough. All three of the fore mentioned individuals are top notch as is the company.
Description of Work: Assessment and preventive maintenance storm shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cliff C.
07/2018
5.0
replacement windows, hurricane shutters
+ 0 more
Excellent scheduling, installation and followup. Professional team from all departments I dealt with: sales, project management, installation, project completion. They even arraigned to dispose of the aluminum panels. DS&G, managed by Wayne Thompson, is clearly a class A operation.
Description of Work: Impact glass for 6 x 12 ft front window; accordion shutters for 3 backyard slider doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,414
Response from Dependable Shutter & Glass
Thank you so much!
Buddy J.
07/2018
5.0
hurricane shutters
+ -1 more
As promised Chris and Casey were quite efficient and displayed fact that they knew what they were doing.
Description of Work: Installed Hurricane Shutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Dependable Shutter & Glass
Thank you.
Ronnie N.
07/2018
5.0
hurricane shutters
+ -1 more
Excellent, Patrick & Jared arrived on time and began a difficult 3rd floor shutter installation. They worked very hard at this job. These guy's are Professional, Courteous and CLEAN ! Our Living room and bedroom area's when completed looked the same as when they started. Kudo's to DS&G for having these men on staff, they represent the company admirably, and I would have them back again if I need additional work.
Description of Work: Installation of Hurricane Shutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie L.
07/2018
5.0
hurricane shutters
+ -1 more
The repairs went beautifully. Done on time and met all my expectations. I intend to call them back whenever I need any repairs again. Having called many companies, none could compair to Dependable. I highly recommend DS&G.
Description of Work: My shutters were badly in need of repair. I called Dependable Shutter Service and spoke with Nina McAnuff. Nina was prompt and professional in setting up an appointment for my estimate and gave me the soonest possible appointment for the necessary repairs. All the wheels andthumbscrews needed to be replaced. The technician Eisman showed up on time for estimate and repairs. The estimates were very reasonable. I was very impressed with Eisman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph R.
06/2018
5.0
hurricane shutters
+ -1 more
obtained 3 separate quotes, went with dependable (middle price), paid deposit, they sent another guy to make sure initial measurements were correct, noticed one window not included in original quote, still kept original price. Company kept me up to date with permitting status, HOA application status, and job commencement. Installation day Chris and Cory worked non stop to get job done. Excellent job
Description of Work: accordion shutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Pablo A.
06/2018
5.0
electrician, hurricane shutters
+ 0 more
My name is Pablo Arteaga. I am happy to report that Kenny and Nina were outstanding in their service. They were punctual and the job they did was great. I would recommend them to anyone especially for shutters where there is no access thru a balcony. Great company.
Description of Work: New motorized shutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glenn B.
06/2018
5.0
replacement windows
+ -1 more
Most professional company I have ever dealt with. From start to finish, they were top notch. Our installers, Jairo and Deny were the best. They worked hard and ensured that the property was clean at the end of each day. I highly recommend their services.
Description of Work: New impact windows and sliders installed
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hurricane Shutters,
Windows,
Doors,
Awnings,
Window Treatments,
Glass and Mirrors,
Electrical,
Unfinished Carpentry,
Sunrooms and Patio Enclosures
FAQ
Dependable Shutter & Glass is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Dependable Shutter & Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa