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Dependable Shutter & Glass

Hurricane Shutters, Windows, Doors,

About us

Dependable Shutter & Glass is a one-stop resource for all of your storm protection needs — from high-quality shutters to impact and non-impact windows and doors, safety window film, top-of-the-line installation, shutter conversion and maintenance services. We serve Miami and all of Dade County, Fort Lauderdale and all of Broward County, West Palm Beach and all of Palm Beach County. We go anywhere in South Florida and we do it all. You can depend on us.

Business highlights

23 years of trusted experience

Services we offer

Residential & Commercial Hurricane Shutter Installation & Service, Accordions, Electronic & Manual Rolldowns, Hurricane Impact windows and doors, Shutter Lubrication, Shutter Maintenance & Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 227 reviews

Thais T.
01/2024
5.0
glass repair
  + -1 more
Robert was our salesman and he was wonderful at explaining the process and helping us choose what was right for us! Chris and Devon did our installation and they were great! Very professional and kept us informed of when they were going to arrive in the morning. I completed several estimates and ended up choosing DSG because they were the most trustworthy and made us feel the most comfortable! Highly recommend for anyone wanting to change their windows to impact glass!!
Description of Work: Impact windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Rosemary B.
03/2023
5.0
replacement windows
  + -1 more
Dependable did a terrific job replacing my windows and doors. Robert gave me a good quote and said they are the best and that proved to be true. Jesus and his crew did a great job with the installation. They were prompt, tidy, and efficient. They did some extra things to make the whole process really work well. The office staff were helpful, efficient and cheerful. I would give them all 10 stars. Rosemary Burns
Description of Work: Install impact windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

SANDRA B.
01/2023
5.0
replacement windows
  + -1 more
I cannot say enough wonderful comments about the service I received from Dependable Shutter & Glass. In the 50 years of having many good service people perform jobs at my home, DSG was by far the best and most professional! From the start with Robert, the sales representative and Wayne, the owner, who patiently explained their product and answered all my myriad of questions; to Paula in the office who kept in constant communication with me as the materials were ordered; to the installers Art, Chris, Brian, Patrick, Jesus, and Emmanual who finished the job ahead of schedule and did a great job of cleaning up; to Sarrita who handled the inspection process; and finally to Michael who came to my home when the inspection was done! They all contributed their skill, efficiency, courtesy, and professionalism to my project and without hesitation, I highly recommend them for yours!
Description of Work: Installed impact windows in my two-story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,500

CAROL R.
10/2022
5.0
hurricane shutters
  + -1 more
Very well,. Very pleased. The service men name is Eismen, he was very thorough, very pleasant, punctual and knowledgeable. He explained everything in simple terms what he will do and did it accordingly.
Description of Work: They service my hurricane shutters and they service and repaired some areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph M.
10/2022
5.0
replacement windows, doors
  + 0 more
Dependable shutter and Glass is an extraordinary company. We stopped by unannounced at their facility to make an inquiry about impact windows. Despite being in a staff meeting, the owner, Wayne Thompson, and staff were warm and welcoming and invited us to wait in the conference room. Wayne came in within minutes. He asked us pertinent questions to determine our needs and explained the things we needed to consider when purchasing impact windows. We felt as if we were chatting with a trusted friend. We asked to have an estimate done. Rob Frye can to our home, not to "Sell" us impact windows, but like Wayne, to discuss our needs and suggest options. Rob was professional, caring, and courteous. The estimate was thorough, clear, and detailed down to an exact estimated installation date. He met us at the showroom to see and operate the product. Paula, Elizabeth and all the office staff attended to all the required approvals with ease and professionalism. The process was seamless. We were kept informed every step of the way as to what to expect from start to finish. The installation teams were always on time, skilled, polite, organized, neat and cleaned up every day. Chris and Gio were detailed oriented from start to finish in the removal of the old windows and installation of the new ones. They worked nonstop all day, every day. So much so, that we had to encourage them to take breaks. They answered every question with expertise. and any request was answered with, "Sure, no problem." Mike from DS&G came early on the day of the final inspection to ensure that everything was in order and to schedule some final finishing touches. The windows and doors are strong, attractive, and match the architecture of our home. They look as if they were always there. Truly seamless installation. DS&G is a unique and trusted company, with excellent products, professional installers and staff, coupled with extraordinary, personal customer service.
Description of Work: Impact Windows and Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara E.
07/2022
5.0
replacement windows, hurricane shutters
  + 0 more
The crew (Chris, Brian, Pat, Christian, & Gio) were very professional, dependable, respectively wore masks in my house & cleaned up each day before they left. Communication with the Office was a pleasure. It was a good experience & would highly recommend this crew & company! We are very happy with our new windows.
Description of Work: Replaced old windows with hurricane impact windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn R.
04/2022
5.0
awnings, doors
  + 0 more
Awesome job. Great install. Clean and friendly. Chris and Brian did great work. Would highly recommend.
Description of Work: I had 3 impact doors installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Dependable Shutter & Glass
Hello [Member Name Removed], Thank you, we are so pleased to hear your feedback and will pass along to Chris and Brian who truly enjoy their job. Thank you again.

Jim A.
06/2021
5.0
awnings, replacement windows
  + 0 more
Ricardo, Denny, Andrew and Cris were our installers. They were on time everyday. They were neat, very knowledgeable and made the extra effort to make sure we were happy with there work. They are a credit to your company. Please let them know how pleased we are with there work. Thank You Ricardo, Denny, Andrew and Cris. Jim and Billie Anderton 3244 SW 53 Court Hollywood, Flrodia 33312
Description of Work: Inpact Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Dependable Shutter & Glass
Thank you for sharing [Member Name Removed]!! DS&G is blessed with a great Team! Have a great day and Thank you again for your business!

mary R.
05/2021
5.0
awnings, hurricane shutters
  + 0 more
Went great. Nice and polite young man came to do it. Have used for years to do this, glad I found them
Description of Work: Service my accordion hurricane shutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Dependable Shutter & Glass
We appreciate your feedback and your business! Great day!

james M.
02/2021
5.0
replacement windows, hurricane shutters
  + 0 more
Excellent service, I'm very impressed with this provider. From beginning to the end I did not have to worry about the job. Everyone I dealt with at DSG was very professional and accommodating.
Description of Work: hurricane shutters, impact window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Dependable Shutter & Glass
Thanks [Member Name Removed]! We value your feedback Have a Great day and Thank you again for sharing!

LISA M.
02/2021
5.0
replacement windows, hurricane shutters
  + 0 more
Very well. I am very pleased with the quality of work and the professionalism of Chris, Kevin and Ricardo
Description of Work: Impact windows and accordion shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Dependable Shutter & Glass
Thank you Ms. [Member Name Removed]! We appreciate your feedback. Have a great day and Thank you again for your business! Glad you could meet Chis, Kevin and Ricardo, they represent the DS&G family well!

Lindsey H.
02/2021
5.0
hurricane shutters
  + -1 more
Christian, Jesus, and Jonny did an amazing job! We are now safer because of them. The entire process from start to finish was flawless.
Description of Work: Accordion Shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Dependable Shutter & Glass
WOW!! Love it!! "entire process flawless". Reviews like yours reminds me why we do what we do! Thank you for sharing your experience! I must say, Christian, Jesus, and Jonny take a lot of pride in their work. Be Safe!

Timothy M.
10/2020
5.0
awnings, replacement windows
  + 0 more
Chris, Mike, Art and Pat are top skilled professionals and did a fantastic job. Left my place very clean afterwards.
Description of Work: Impact windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dependable Shutter & Glass
Thank you Mr. [Member Name Removed]! We greatly appreciate your feedback. Thank you again for your business! Be Safe

Ed W.
10/2020
5.0
replacement windows, doors
  + 0 more
Excellent..... Amazing Skill and professional competence. Absolutely pleased. Chris, the team leader and Mike were courteous and skillful. Kept our home clean while doing alot of demolition to remove and replace 8 windows and two sliding glass doors one that was a double sized door. Chris and Mike made sure that we were completely satisfied. They achieved that goal and left our property far better by the quality of their work and their attention to leaving our home completely clean. They hauled away all of the debris. All of my dealing with everyone in the company was first class. From Ron, the sales rep to the owner Wayne who personally measured out the job to the office personnel who maintained excellent communications with us. I can unreservedly recommend Dependable Shutters & Glass. They truly live up to their name.
Description of Work: Impact Windows and Glass Sliders installed and Storm proof Front Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Dependable Shutter & Glass
Thank you Thank you!! We appreciate you sharing in such detail. DS&G is blessed with a Great Team that truly cares. Thank you for your business! Be Safe

Devora T.
09/2020
5.0
awnings, hurricane shutters
  + 0 more
Kenny,my technician was amazing. Polite,professional and so much more. The best service I ever had,though I find this company has always been very good. I will use them every year for sure. It is so rare these days to have any company send people that know what they are doing and are so nice!!!!!!!!!!!!!!!!!!!!!!!!! I was in real estate and late husband was a renovator/builder so I know about service and knowledge.
Description of Work: Maintenance on shutters and I had a problem locking one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dependable Shutter & Glass
WOW!! What a complement! I must agree, It is so refreshing, even more so these days, to have someone truly "Nice"! Kenny has been with DS&G from the beginning and a true asset. We appreciate your business and your feedback! Be Safe

ELLEN M.
08/2020
5.0
awnings, hurricane shutters
  + 0 more
Dependable Shutter and Glass has very professional systems and people to answer your questions, make appointments and give estimates. Nina followed through on my initial inquiry with an appointment and was knowledgeable on the further repairs will do. Eisman Urbina was our technician and did a good job on the routine lubrication and maintenance appointment. We intend to use this company for follow-up service on shutters that are about 10 years old. As we are in the hurricane season and Covid-19, the company took a few days to schedule an appointment; however, the people answering their phones are very competent, took down all information and told me it might take a few days to hear back. Nina called to schedule about two days later and also scheduled our follow-up repair appointment; i found her very pleasant and knowledgeable about the work to be done and the rules and procedures of working in a condominium building.
Description of Work: Maintenance of hurricane shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dependable Shutter & Glass
Beautiful! Thank you for sharing in such detail. "Pleasant and Knowledgeable", so rewarding to hear this feedback. DS&G is blessed with a Great Team! Thank you for your business, Be Safe!

Elsa N.
08/2020
5.0
replacement windows, doors
  + 0 more
It was a pleasure to work with this company. Robert presented all my options. Jairo and Deni installed windows and doors, they were always on time and very courteous. Wayne, the owner, is involved from the first call to the end of the project. I will recommend this group of professionals to everyone!
Description of Work: Replacement of windows and sliding doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Dependable Shutter & Glass
We appreciate you sharing your experience with DS&G. We certainly are blessed with a great team! Thank you again for your business! Be Safe

Michele L.
07/2020
5.0
hurricane shutters
  + -1 more
On the phone, Nina was friendly and professional and the service was amazingly punctual, They sent messages saying they're on their way so we can monitor their arrival. Eisman, the technician, was very good at what he did, my shutters had been needing lubrication for a long time. I do recommend their service.
Description of Work: SHUTTER LUBRICATION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Dependable Shutter & Glass
Thank you for sharing your experience! Lubricating and exercising the accordion shutters is so important. In addition, the piece of mind knowing your ready for hurricane season is priceless. We appreciate your business, Be Safe!

Joanie G.
07/2020
5.0
hurricane shutters
  + -1 more
Excellent- Technician Mr.Eisman showed up promptly at 9AM on July 23, 2020. He entered wearing a mask, gloves and coverings for his shoes which he kept on all the time.He went thru every shutter checking carefully and lubricating top and bottom He closed 2 shutters that I requested. He was extremely professional and answered all my questions.I recommend him highly and always request him when work needs to be done. A call came from Nina the contact person asking if I was pleased .She too was very professional and easy to talk to.I might add that anyone connected with Dependable Shutters is a delight to talk to.and I am so happy with this company .The name suits them well.
Description of Work: lubricate and check shutters on sliding glass doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dependable Shutter & Glass
Thank you for sharing your experience in such detail. Eisman and Nina work very hard to provide a special experience. Looks like they certainly delivered. Thank you for your business! Be Safe

Corinne F.
06/2020
5.0
awnings, hurricane shutters
  + 0 more
I was completely satisfied with the caliber of work . Eisman was efficient and did a great job. I a as always was always ready to assist with all things needed. I will always use Dependable Shutter for all my needs. They aim to please. Corinne Friedlieb 8938
Description of Work: Shutter wheels repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$893

Response from Dependable Shutter & Glass
You are spot on! WE AIM TO PLEASE We are not perfect but we certainly do aim to please! DS&G appreciates you sharing your experience and Thank you for your business! Be Safe

Elaine F.
06/2020
5.0
awnings, hurricane shutters
  + 0 more
Mr. Eisman was the technician. He arrived on time, performed the annual service for our shutters, and cleaned up thoroughly when finished. His work was professional. He was efficient, pleasant, and provided us with tips to maintain the integrity of the shutters. Thank you Mr. Eisman and Dependable Shutters!
Description of Work: Annual service for hurricane shutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dependable Shutter & Glass
Our Pleasure!! Thank you for sharing your experience!! Be Safe!

Gayle J.
06/2020
5.0
hurricane shutters
  + -1 more
DS&G was professional from start to finish. From the initial consultation to the Ops team who kept me informed of every step in the process. The installation team of Christian and Ricardo were exceptional!! They were punctual, and professional in their manner, they answered all my questions and advised me on all the necessary post-installation requirements. I highly recommend DS&G and especially Christian and Ricardo...their service delivery was fantastic!!
Description of Work: Hurricane Shutters were installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dependable Shutter & Glass
Refreshing feedback!! Thank you for sharing your experience with the DS&G family! We are blessed! Be Safe

Francisco S.
06/2020
5.0
awnings, replacement windows
  + 0 more
I first had accordion shutters installed an my condo on July 2011 by Dependable Shutter's and Window's. I then recently decided on April 2020 to install hurricane windows at my condo. Both time's I am happy I used Dependable Shutter's and Windows. On my second job the sales rep Mauricio Garci was very polite and professional. He explained everything to me before I made a decision with no pressure what so ever. And to the lady's in the office Paula and Surita thank you. These lady's are awesome. All paper work and dates where on point. Contact by phone or e-mail they did not miss a step. To top it off The Installer's Chris and Johnny really did what they came out to do. Covered everything, took out the old window's, put in the new one's and cleaned up behind them self's. I recommend Dependable Shutter's and Window's 110% Thank you all for the quick and awesome team work. Mr. F. Santos
Description of Work: Hurricane Window's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dependable Shutter & Glass
Thank you for sharing! DS&G is blessed with many special people that truly care about our clients. It looks like you were able to experience this first hand. Thank you for your business! Be ssafe

Elsa N.
05/2020
5.0
hurricane shutters
  + -1 more
Excellent! Service was done meticulously. Mr Eisman Urbina (my technician) was very honest. From 9 locks scheduled to be replace, he only replaced 1 because the other 8 needed to be oiled... It is refreshing to find a good company but it’s even better to find honesty !
Description of Work: Hurricane shutters maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Dependable Shutter & Glass
You are so right!! It all starts with honesty and the correct values. Thank you for sharing! Be Safe

Susan S.
05/2020
5.0
awnings, hurricane shutters
  + 0 more
Everything was terrific from this company, especially communications from estimate to installation to inspection. I would definitely recommend.
Description of Work: Hurricane Shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dependable Shutter & Glass
Glad to hear!! We appreciate you sharing your feedback. Its amazing how good communication makes such a difference. Be Safe!

Contact information

4741 Orange Dr, Fort Lauderdale, FL 33314

http://www.dependableshutters.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
05-ae-11408-x
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hurricane Shutters,
Windows,
Doors,
Awnings,
Window Treatments,
Glass and Mirrors,
Electrical,
Unfinished Carpentry,
Sunrooms and Patio Enclosures

FAQ

Dependable Shutter & Glass is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Dependable Shutter & Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dependable Shutter & Glass offers free project estimates.
No, Dependable Shutter & Glass does not offer eco-friendly accreditations.
No, Dependable Shutter & Glass does not offer a senior discount.
No, Dependable Shutter & Glass does not offer emergency services.
Yes, Dependable Shutter & Glass offers warranties.
Dependable Shutter & Glass offers the following services: Residential & Commercial Hurricane Shutter Installation & Service, Accordions, Electronic & Manual Rolldowns, Hurricane Impact windows and doors, Shutter Lubrication, Shutter Maintenance & Repairs

Contact information

4741 Orange Dr, Fort Lauderdale, FL 33314

http://www.dependableshutters.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM