Southwest Environmental, LLC

The service tech was great, came out, albiet 4.5 hrs late, not his fault, the dispatcher never gave him the workorder, suggested to have an access port installed, would have Nino contact with pricing, never heard from Nino, called multiple times, voice mail was full, still have never heard from them! Left my backyard half dug up, another company came out right away and fixed the issue.

would for sure use them again

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They came out within two hours of our request. Will use them again.

I wrote a raving review for this company, because one year after their work for me, I needed a copy of my receipt. I was told no problem. Well apparently it was. I waited 2 weeks, contacted him about 5 times, and my agent contacted him a number of times as well. As I needed the receipt and certificate he could have provided, I had to go ahead and hire another company to come out, repump, and certify. It would have been an unnecessary $350 , except I learned that their service had been incomplete. The tank had never been completely emptied.. There were still products from the previous owner!

They were quick, polite, professional, and did a great job! I will use them again for certain!!!

Prompt and courteous service

OUTSTANDING

To start I am from Miami Fl. and usually the services there are really bad most of the times, when I was looking for the septic tank cleaning company in cape coral I start thinking well maybe the services here are the same as miami fl, for my surprise when I did the request for the quote by e-mail in less than 10 minutes they call back to ask me how they can help me, I explain about the cleaning to my septic tank, and at the same time I start thinking well this is going to take awhile for the service, but I was so wrong when they told me in less than an hour the truck will be there for the service, the operator was very professional and educated person, he did the job fast and very clean, awesome company and service. Thank you very much

They went above and beyond! I had a call within minutes of when I posted a request, and Dustin who came out was the most friendly and professional person I have ever encountered. When I thought it was roots, I had tried to snake it myself and had the snake stuck, he happily was able to retrieve it. My tank was full and when pumping it out, he also flushed the tank which my last company did not do. I learned so much about my septic system, I would recommend them anytime and the price was fair. It makes a difference to deal with a family company that cares.

Very polite and professional.

On time, completed work as promised. Person servicing NY tank was knowledgeable and efficient.

Our tech was awesome - super informative and went the extra mile.

Dustin was our guy, he was on time, super polite, professional. The job wasnt a easy one and he took the time to do it right and kept me informed of what he was doing. I would recommend him for sure.

100% pleased

Our neighbor came over and asked him to check her and he pumped her out too. Such a nice professional (also informative) gentleman.

Arrived on time,explained the procedure,job done in a timely manner. Fully satisfied..

The work was completed quickly and without leaving a mess. They were over an hour late without a phone call or message to let us know, if I had not contacted them I am not sure how late they would have been.

On time... very fast and efficient.

We were concerned that our septic was backing up and called to have it pumped out. They came the very same day that i called! Didn't expect that kind of service at all. Very pleased with the overall service.

They called you last night and came this morning, right away. Dustin came out and did the work and he was awesome. He taught me a lot of things and spent time explaining what he was doing and what was happening.. He also came in and double checked to make sure everything is worked properly before he left. I felt he was an asset to the company. He was very personable.