Southwest Environmental, LLC

The worker tore up a good portion of the grass (15' x15') trying to find the tank connection.

Did a good job

They arrived on time and Complete the job in a timely manner. The gentleman that explained what he was doing and was very polite. A very nice experience!

It was great

Efficient and professional service from beginning to end.

good

Tech called to give approx. time of arrival, then called again in route. Explained procedure, very professional , well mannered & kind

I had an emergency and they were able to come the same day , they were a lifesaver!

Best service ever

Arrived when they said they would, all good!

Very pleased

great

Ran late (3 hours) without call but once here did the job fine.

The operator was on time, very friendly and explained all he was doing to my septic system.

My pro was on time and got right to work. He was efficient, friendly and informative about a septic system. He found a problem outside the tank that I didnâ t know existed. It is wonderful to have someone come out and do a job professionally. Also, a huge thank you for traveling all the way to Everglades City. I have to say you are there for your customers.

The company was very quick to respond to my initial service request. They performed the pump-out and diagnosed a separate issue requiring minor repairs. This was on November 11. The tech said that a separate visit would be required to make the repairs and said I should expect a call back in a day or two. Hearing nothing further, I called the company back on 11/21 and spoke to a young lady who said she would speak to the owner and get back to me later that day regarding the completion of the minor repairs. I also gave her my credit card information so that the pump out could be charged to me. It is now December 2, and I have heard nothing further, and my credit card still has not been charged for the work already performed.

They were nice and arrived when on time. If they didn?t over charge my credit card for thirty dollars and not fill in the hole they dug to get to my septic they would have gotten five stars. But I had to shovel the dirt back and now have to have the inconvenience of having to dispute the over charge. For seven hundred and fifty dollars I expected better.