TOP Rated Computer Repair & Web Design Company, and 4th Year Winner of Angie’s List Super Service Award, the South Florida Tech Group is the largest LOCAL IT Service Provider, covering all 38+ Counties in South & Central Florida. Celebrating almost 10 years in business; FREE Tech Support Via Email, Text, Phone; Same Day Service and Never a Trip Charge! Available 24/7, Nights, Weekends, and Holidays!
I purchased the 2 hour introductory special through Angie's List since we are new to the area and not familiar with computer services here. The L.T. consultant, Sean, arrived on time, looked over my computer components, got to work and had all my components connected properly and running wirelessly within the two hour scheduled time period. Plus he cleaned up my system. His company (based in Orlando) has expanded into the St. Lucie/Stuart area. Very professional. I will definitely use this company again.
Description of Work: "Cleaned up" my computer, connected my wireless system with my local internet provider (Hometown Cable), and connected my components wirelessly - including my new printer. Then he tested my system to make sure all was working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Jenice L.
12/2013
1.0
computer repair
 + -1 more
They didn't back up any of our information. We caught them tapping into our network. They were supposed to secure the network, but there was no security with them. They sold what we thought was a server, but ended up being a gaming computer. They told us that we had licenses and we did not. Charged us for non existent software, and software that was free. I want to make sure that no one else is cheated by this company. I want people to know that they are no good.
Description of Work: They were supposed to monitoring our system and backing it up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$25,000
Response from South Florida Tech Group Inc
Our firm, Exclusive Consulting, Inc. has NEVER provided service to this individual. This individual claims the work was performed in 01/2011, almost 3 years ago and our company did not even exist until more than a year and a half later. This is a completely false review. We have Angie's List trying to contact this member to get them to remove it. We ask the poster to please remove this review as it is not about our company, Exclusive Consulting, Inc.
Racheal R.
12/2013
5.0
computer repair
 + -1 more
Their service tech arrived on time and was very professional and a gentleman. He spent 2 hours cleaning up the computer, taking care of any problems encountered, etc. My computer now runs exceptionally well. I would highly recommend them.
Description of Work: My computer was running very slow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Harvey L.
12/2013
5.0
computer repair
 + -1 more
The young man was nice, patience, he did not worry about the time and he was thorough. I would use them again.
Description of Work: Exclusive Consulting, Incorporated fixed my wife's computer, which needed a new power supply. They removed a virus from my computer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Anna G.
12/2013
3.0
computer repair
 + -1 more
The guy took out a whole lot of things that he didn't bother to tell me what he was taking off. I would like to remove so many of them that he didn't want to remove; but he did things on there that I didn't want him to do. He took my McAfee and put his own thing on there. I told him three times on three different occasions to put it back. He said yes, but he never did. He kept taking things off and put his own. The fellow that they sent was a junior and I didn't like it. I was not happy with them. I am not going to use them anymore. I am not happy to do the work with them. His personality was very personable. The price was too high for the kind of work he did. He was responsive.
Description of Work: I hired Exclusive Consulting, Inc for computer service.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$59
Response from South Florida Tech Group Inc
First, we'd like to apologize for the negative experience you had with Exclusive Consulting, Inc. We wish that you would have told us right away as this is the first time we are hearing about this issue, almost 2 months later. We understand that you purchased a 2-Hour Bid Deal from Angie's List, but we did provide more than 2 hours of service to you, and you only paid the $59 to Angie's List and did not pay us any additional amount. Our competitors would have charged more than $200 for this same service. Our company has always worked very hard to maintain the highest level of client satisfaction, and you can be sure that this incident was an isolated case. We have tried to reach you several times via phone to discuss this issue with you but have been unable to reach you. Please contact us at your earliest convenience so that we may help you resolve any remaining concerns you may have. Again, thank you very much for letting us know how we can serve you better and we look forward to working with you to resolve.
They sent Chris to repair my computer. What a knowledgeable courteous young man. He was a joy and knew what he was doing.
Description of Work: I used "EXCLUSIVE CONSULTING, INC."
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Gary R.
11/2013
5.0
computer repair
 + -1 more
We bought a years-worth for an additional $250.00. They check the computer for us every 3 months for us from their office. I paid another $250 so that I could have them work on 3 computers. With the Big Deal purchase the computers work a lot better and that is important to me. He stayed for about 45 minutes to an hour. They were fine when they came out.
Description of Work: I purchased a Big Deal from this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Margaret L.
11/2013
5.0
computer repair
 + -1 more
THE SERVICE WAS EXCEPTIONAL and I would both recommend and use again. Significantly better pricing than competing vendors. Chris couldn't have been better. A wonderfully positive experience. I call and got service the very next day. Chris had the wireless done very quickly, but the paper jam took longer. As it turns out a 'push pin' had fallen in under a roller and wasn't visible, but the paper pulled down on one side and would misfeed consistently. He systematically went through an elimination process and found a solution. I appreciate his determination to see it through and fix the problem. I had been very concerned that I would need to replace either the entire printer or a printer roller (which would be a nighmare!).....and was at wits end when I called for service. I will use them again and I will tell all my friends what a quality service they provide at a reasonable price in a timely manner. What more could you ask for???
Description of Work: Chris hooked up my laptop with a wireless connection to my printer. He also repaired a paper feed problem where the paper continued to jam.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from South Florida Tech Group Inc
Hi [Member name removed]! Let me take this opportunity to thank you for choosing Exclusive Consulting, Inc. to provide your computer repair services! We appreciate your kind expressions of appreciation, and are especially grateful. Thanks again for your wonderful comments! We look forward to working with you in the future!
Gillian P.
11/2013
5.0
computer repair
 + -1 more
He was fantastic. I'm very, very happy with him. He sorted stuff out, some of my programs and different things that weren't working and he did an excellent job tearing it all up and an excellent job explaining it. We were very happy with his work and everything about it was excellent. We would highly recommend him to anybody because he did everything that I needed, he was polite and explained it well. We would definitely use him again.
Description of Work: I used Exclusive Consulting, Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Michael A.
11/2013
4.0
computer repair
 + -1 more
Chris was very knowledgeable and helpful. He was able to explain the issues to me in terms I could understand. Although he was running a little late to his projected time, he kept calling to assure me he was on the way. Once he arrived, he was willing to stay as long as necessary to fix the problem to my satisfaction. I would call Exclusive Consulting again for any computer issue.
Description of Work: Exclusive Consulting removed a virus from my computer. The computer had been taken over and would not function properly. The technician, Chris, was able to isolate the virus and eliminate it completely. While there, he found additional issues which needed fixing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$60
Response from South Florida Tech Group Inc
Hi [Member Name Removed]! Thanks for taking the time to leave a review with us! We are so glad that Chris was helpful and able to resolve your problems. Should you ever need anything in the future, feel free to reach out to us at any time, we are available 24/7! Courtney Crine Exclusive Consulting, Inc. 888-257-3015 Courtney@ExclusiveConsulting.com
Vincent M.
11/2013
4.0
computer repair
 + -1 more
I was able to get accomplished what I needed. He was punctual and professional. He is more oriented to businesses than individuals but I would recommend his services.
Description of Work: This was Big Deal Purchase for $59 for Two Hours of On-Site PC Repair or Tune-Up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Rebecca M.
11/2013
5.0
computer repair
 + -1 more
It turned out good. They came out the next day after I purchased the big deal. There were extra charges beyond the deal amount. The total cost was $266. They are professional and knowledgeable.
Description of Work: I purchased a big deal for Exclusive Consulting. It was a year's worth of contract to come quarterly and check on my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Robert M.
10/2013
5.0
computer repair
 + -1 more
David Regis spent some time asking me questions and looking at solving some issues. He told me to call him with further questions and advice. He was easy to work with the whole time. I will working with them for all my computer and printer related issues.
Description of Work: Overall scan of my computer and fix problems I was having. Expert advice on keeping the computer running at peak performance. Left some scanning software to do just that .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Response from South Florida Tech Group Inc
[removed member name] Thank you for taking the time to respond to our recent customer survey. Your response will help to shape the future of our services, our products and our overall way of doing business. We value the unique opportunity to see ourselves through the eyes of our customers. Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us. Sincerely, Courtney Crine Exclusive Consulting, Inc. Courtney@ExclusiveConsulting.com
Linda L.
10/2013
5.0
computer repair
 + -1 more
Could not have gone better. Definitely, will use this company in future. Have recommended them to my friends!
Description of Work: Cleaned up my computer. Helped get my CD rom working and set up a program I needed for work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from South Florida Tech Group Inc
Hi [Member name removed]! Thank you for taking the time to respond to our recent customer survey. Your response will help to shape the future of our services, our products and our overall way of doing business. We value the unique opportunity to see ourselves through the eyes of our customers. Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us. Sincerely, Courtney Crine Exclusive Consulting, Inc. Courtney@ExclusiveConsulting.com
Robert S.
10/2013
5.0
computer repair
 + -1 more
I used them through a big deal on Angie's List. It went fine.
Description of Work: Exclusive Consulting, Inc. cleaned out my computer and installed some programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Pamela N.
10/2013
5.0
computer repair
 + -1 more
David, the computer tech, cleaned up my computer. He did a good job and was helpful and explained what he was doing.
Description of Work: Cleaned computer. Updated software. Explained how to send pictures, and recommended gmail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from South Florida Tech Group Inc
[removed member name] Thank you for taking the time to respond to our recent customer survey. Your response will help to shape the future of our services, our products and our overall way of doing business. We value the unique opportunity to see ourselves through the eyes of our customers. Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us. Sincerely, Courtney Crine Exclusive Consulting, Inc. Courtney@ExclusiveConsulting.com
Carol P.
10/2013
5.0
computer repair
 + -1 more
Stayed with the computer until all the problems were fixed Can.t ask for more.
Description of Work: cleaned up the computer (2) added Iphone updates (2)Virus ans male ware scans
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from South Florida Tech Group Inc
Hi [member name removed]! Thank you for taking the time to respond to our recent customer survey. Your response will help to shape the future of our services, our products and our overall way of doing business. We value the unique opportunity to see ourselves through the eyes of our customers. Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us. Sincerely, Courtney Crine Exclusive Consulting, Inc. Courtney@ExclusiveConsulting.com
Christie M.
10/2013
5.0
computer repair
 + -1 more
Fair pricing. Fantastic professional team you can trust.
Description of Work: September 2013 to replace a back up unit as well as trouble shooting a few issues. However,I have used Exclusive Consulting for quite a few years for all my business computer needs. Trusting in the quality of care and their ability to resolve problems quickly has been a great resource. Explanations are always giving as well as options when necessary and most importantly in a language I can understand! Excellent company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South Florida Tech Group Inc
Hi [Member name removed]! Thank you for taking the time to respond to our recent customer survey. Your response will help to shape the future of our services, our products and our overall way of doing business. We value the unique opportunity to see ourselves through the eyes of our customers. Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us. Sincerely, Courtney Crine Exclusive Consulting, Inc. Courtney@ExclusiveConsulting.com
william N.
09/2013
5.0
computer repair
 + -1 more
Their Sr. Computer Tech (David) visited my home. He arrived exactly on time. He was dressed very professionally, he had a company name tag, he was very friendly, and he told me what he was doing, and what he was finding at every step of the process. He used a variety of software programs to scan my computer to find software and malware that needed to be removed. The lists of "stuff" that needed to be removes was surprisingly long. The virus and malware "search and destroy" process took about an hour. He then updated all of my software such as my Adobe reader to make sure that I was using the latest versions, that also had the best virus and malware protection imbedded in them. He looked at every program in my directory and eliminated the software that I didn't need, or that were downloaded unknown to me from various web sites I visited, or from E-Mails that I opened. He eliminated all of the spyware on my computer. He was at my house for about 90 minutes, and then transferred control of my computer to his remote colleague who was located in their office. Courtney took over and she proceeded to remove my antiquated 2007 version of Microsoft Office and download the 2013 version. The version I was using was more than 6 years old. All in all, my experience with Exclusive Consulting, Inc., was outstanding. I was initially concerned about letting anyone I didn't know into the guts of my computer. I heard horror stories from my daughter, and from neighbors, about their terrible experiences with computer techs that changed all of their computer settings. In my daughter's case, her computer was so badly messed up she had to get a new one!!!! However, my experience with Exclusive Consulting, Inc., was exactly the opposite!!!! At the conclusion of all of their work, nothing was changed in the way my screens look or in the way they operate - other than everything now operates faster. I asked David for several of his business cards so I can give them to my neighbors when they have computer problems and they need an IT professional to help them resolve their issues. I will use Exclusive Consulting, Inc. again when I have my next IT triage emergency. William Nicholson Pelican Landing Bonita Springs, FL
Description of Work: Removed viruses from my computer, provided me with several malware and self scan programs and software I can use in the future, and downloaded the latest version of Microsoft Office at a very favorable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Roland R.
09/2013
5.0
computer repair
 + -1 more
We scheduled an appt and the tech came out right as scheduled. He was here about 2 hours. Tuned up our desk top computer and left us with information on if we should have any additional issues. I would certainly call him again.
Description of Work: Tuned up our desk top computer
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Karen K.
09/2013
5.0
computer repair
 + -1 more
My new computer was running slow with lots of pop-ups...so I got the Executive Consulting BIG DEAL through Angie's list--which was $59.00. This was well worth it!!! I was contacted by the company and they arranged to come to the house at a time convenient to me. The gentleman who arrived was very professional and answered all of my questions. He spent a lot of time at the computer doing maintenance, installing free virus software, running scans, etc. While he was there I asked him to install MS Office Professional 2013 (269,99) and Windows 7 Professional (89.00). I got the impression that these upgrades would help prevent future malware/viruses because they were the latest software. Also, I had seen MS Office Profes on sale in stores for around $400.00 so I thought this was a good deal. I was pleased with everything they did and I would use them again. Only one concern I had, which was when I received the bill, they charged me $90.00 for them to do remote installation of MS Office and Windows 7. I should have figured that this would be a cost, but the gentleman who came to the house did not tell me about the remote cost (I was just assuming that this was covered in the "BIG DEAL"). I would definitely use this company again.
Description of Work: Detected adware and viruses, performed maintenance, installed anti-malware software, performed full scan, cleaned temp files, installed cc cleaner, ran speed test, performed 5 os updates, performed adobe and java updates, set up windows backup to run external hard drive, removed malicious software, installed ms security essentials, installed ms office and installed windows 7 professinal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475.93
Jan D.
09/2013
5.0
computer repair
 + -1 more
The service tech was very knowledgeable and accommodating. He did everything I requested and completely went through the computer. He was fast and very professional. The company is very accommodating in scheduling calls. I would definitely use them again should I have any problems in the future.
Description of Work: Worked on the computer to speed it up and fix the printer so the computer recognized it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Deborah Marie C.
08/2013
5.0
computer repair
 + -1 more
very slow computer,lots of unwanted things on this laptop. Was fixed through exclusive consulting,inc. not works great!
Description of Work: fixed laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Nancy H.
08/2013
5.0
computer repair
 + -1 more
David was great.... he didn't mind all the questions I had for him. He also explained different items in non-tech language, so I understood. 3 weeks later, I knew I now had to have a new computer....the company gave me estimates.....but did not pressure me to buy the most expensive....ordered the printer on a Wednesday and it was delivered and installed on a Thursday.
Description of Work: I was wondering why my computer was so slow and would not shut down....I had a virus as well as the VISTA system was old.To keep me running smoothly (I work from home), Windows 7 was installed plus other applications that pertained to a good working system. He also added an application that was half price from what the retail store was asking. I also had problems with my printer but the consultant told me to do a couple of things to see if it would clear up or a new printer would be needed. No pressure to buy a new printer at that time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
JOHN R.
08/2013
5.0
computer repair
 + -1 more
Exclusive Consulting, Inc. were really good. We had some viruses on the computer and they cleaned it out. They were here two hours. I was happy with what he did. So, I have no complaints. He stayed longer than the Big Deal covered, but he didn't charge me any extra. I was very happy with their work. It was an excellent service and I was impressed by how late he stayed. He came around 6:00 or something and then stayed until about 9:00. He finished whatever he had to do, which impressed me. He stayed and finished and did what he had to do to get the computer up and running. I was impressed with their prices.
Description of Work: I purchased an Angie's Big Deal to get my computer repaired. I just paid the original amount of the Big Deal. There were no extra charges.
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Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Website Design & Development,
Office Equipment Repair,
Internet Service,
Electronic Gadget Repair,
Phone Service - Cellular,
Phone Service - Landline,
Graphic Design,
Phone Sales,
Phone Wiring
FAQ
South Florida Tech Group Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
South Florida Tech Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, South Florida Tech Group Inc offers free project estimates.
Yes, South Florida Tech Group Inc offers eco-friendly accreditations.
Yes, South Florida Tech Group Inc offers a 10% senior discount.
Yes, South Florida Tech Group Inc offers emergency services.
Yes, South Florida Tech Group Inc offers warranties.
South Florida Tech Group Inc offers the following services: Computer, Electronic Gadget, Office Equipment, Hardware & Software Repairs, Installations, Virus & Spyware Removal, Website Design & Development, Training & Phone Wiring.