TOP Rated Computer Repair & Web Design Company, and 4th Year Winner of Angie’s List Super Service Award, the South Florida Tech Group is the largest LOCAL IT Service Provider, covering all 38+ Counties in South & Central Florida. Celebrating almost 10 years in business; FREE Tech Support Via Email, Text, Phone; Same Day Service and Never a Trip Charge! Available 24/7, Nights, Weekends, and Holidays!
They were hired to repair my computer, not physically, but I had viruses and all sorts of things and it disconnected me from the anti-virus software. He was here for two hours and I even paid for an extra hour and I am in heaven. Now I have a malware stopper in place. He was very pleasant. I was comfortable having him in my house. He was presentable and business.
Description of Work: I purchased the Big Deal for $59 for Two Hours of On-Site PC Repair or Tune-Up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
sharon Y.
08/2014
3.0
computer repair
 + -1 more
Not well, he needs to come back and fix it right.Let me know if I should call him directly or go through you. Sharon Yates 561-704-4240
Description of Work: He was supposed to get my computer running faster and it did for awhile, but now it is not working again. I need him to come back and fix it right.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$59
Response from South Florida Tech Group Inc
Unfortunately, it seems like the client has reinfected her computer with a virus. This explains why it worked well for a while but once the virus was downloaded, it clogged up the PC again and slowed it down. We would be more than happy to service this client again should she call our office.
Sharyn M.
08/2014
5.0
computer repair
 + -1 more
Joe was onetime and handled the situation answered my questions and the problem seems to be fixed
Description of Work: Er iced my laptop and iPad to connect to printers. Suggested I upgrade my old laptop for a new one and I did
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$642
Pamela M.
08/2014
5.0
computer repair
 + -1 more
Vinyl did a good job. Will happily use him in the future.
Description of Work: Set up Skype, cleaned up computer, security package, installed solid state hard drive
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Mr. Z Z.
08/2014
2.0
computer repair
 + -1 more
Angie's List gave me a list of about five different companies. I used one. It was only marginal, at best. They charged me a lot of money. It took forever to get the job done. He didn't include enough software on my computer and I actually had to buy it myself. It cost $1100. He almost had to give me back my money because he finally got the parts on Wednesday. He put them together. He was here on Thursday and didn't get the machine working. He was here on Friday and didn't get the machine working. He was here on Saturday and finally got it working. I can't call that top line service. He had to take the machine with him to get it working again. The machine is working only because I have a friend who also does that kind of work and he helped me tremendously. I had to go out and buy Microsoft Office software and he is the one who helped me put it into the machine and get the job done.
Description of Work: I used Exclusive Consulting.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,100
Peter K.
08/2014
5.0
computer repair
 + -1 more
John spent two hours checking my laptop. Previously my computer seemed to be getting slow so I had run one of those "free" software scan programs which found a thousand plus "errors" and wanted $99 for software to correct. I am more core comfortable having an expert make these changes. John found and fixed 3 malware programs, two Norton programs running at the same time, fix registry and links, cleaned temporary files, and speeded startup. Appears as if the computer is running faster, but I need several weeks of use using different programs to be sure. He installed several programs I can run myself whenever the computer seems slow. Overall I was so pleased with John and their service that I signed up for their quarterly remote checks and problem solving service at $99 per year..
Description of Work: Angie's list PC tune up/repair special.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Cheryl G.
08/2014
5.0
computer repair
 + -1 more
The company was very efficient in communicating with me, scheduling, and providing specific details regarding computer issues. Vincent explained everything he was doing and offered several options available to me. I would definitely recommend this company for your computer needs and services. Very professional, efficient, and fast.
Description of Work: Vincent confirmed that the hard drive on my desktop computer was no longer working but, he did offer options to retrieve data. He also completed a maintenance check on my laptop and connected a wireless printer to my laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
vicki C.
08/2014
4.0
computer repair
 + -1 more
had wanted audio working on computer but wasn't able to accomplish .. also tried getting my laptop to work but found out that Comcast modem for desktop was uncompatible so need to go out toComcast and get new modem for laptop to work.
Description of Work: cleaned up computer
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
steve C.
08/2014
5.0
computer repair, computer sales
 + 0 more
It went great and Joe was very good.
Description of Work: Worked on computer to see why it wouldn't turn on. Found that power source was dead and needed to be replaced. Ended up buying a new computer since this computer was an old one and not worth repairing to that point.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
leonard P.
08/2014
5.0
computer repair
 + -1 more
Sent tech Joe. Right on time. Very friendly ,professional . Fixed everything and explained as he went. This is now the only it company I will use.
Description of Work: Had problems with 2 computers virus and network
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Audrey L.
07/2014
5.0
computer repair
 + -1 more
They call me every 3 months and setup a remote cleanup of my computer and suggest updates if I want. They are extraordinarily polite and professional. I will stay with them, have complete confidence in them. also their prices are vary fair.
Description of Work: They clear my computer every 3 months of all problems and malware, Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jan H.
07/2014
5.0
computer repair
 + -1 more
We moved into a new house and purchased the 2-hour promo from Angie's List. We initially had problems as the tech did not show up or call on the date of the appointment. I spoke with the office and they were very apologetic and offered to do whatever they could to resolve the problem. We rescheduled, and the work was done without any problems.
Description of Work: Set up computer, printer, wifi, etc.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$60
Madeline O.
07/2014
5.0
computer repair
 + -1 more
Wonderful. So happy. I was able to get an appointment in the same day. Sean was there on time and was great. So helpful and nice. Great deal for the price.
Description of Work: Fixed my modem, cleaned up the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
CECIL AND REBECCA ANN T.
07/2014
5.0
computer repair
 + -1 more
They cleaned up all three of our computers, installed safety software and made them run faster. They came to our home for the work and they finished the job in four hours. I was very happy with the service.
Description of Work: I purchased a big deal for $59 for Two Hours of On-Site PC Repair or Tune-Up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lawrence K.
07/2014
5.0
computer repair
 + -1 more
Couldn't have been smoother. The tech was meticulous, courteous, and knowledgeable. He was thoughtful in his approach and was available for follow up.
Description of Work: Installation of computer and printer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
christopher M.
07/2014
4.0
computer repair
 + -1 more
young man was very polite and on time after a reschedule was made because his car broke down the day before. He seemed to be knowledgeable within a limited scope but spoke of changing careers which made me question the commitment and true understanding he had in this line of work. He ended up not being able to fix the problem I had and was not able to help on several other things I asked about but at the end of his session my computer was running faster and he was able to recapture and back up my pictures and company data on a separate drive which was very important. Overall I think he was qualified enough to do most of the basic work I needed but openly demonstrated his limited knowledge and commitment to the business. I would also suggest the employees of this company be given a small amount of training on how to dress and present ones self in a business environment. If the companies technicians are expected to stay in a back room with no interaction then his dress and appearance was acceptable for his company I suppose, but in the case where he is presenting himself as an extension of the professionalism of his company he needed some help, combed hair, clean pressed pants and shirt with appropriate shoes would help a lot.
Description of Work: cleaned up computor
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$60
Response from South Florida Tech Group Inc
As a top-rated computer consulting company, we take our time in hiring our staff and are very proud of the wealth of knowledge our employees have. This particular client was running a version of Windows (Windows Vista) that after it's release, was immediately discontinued and abandoned by Microsoft. The issue that arose was not that our consultant had a "limited scope" that he was able to cover, but instead that the client was dissatisfied a repair was not available for his unstable operating system. We explained, although a 100% fix is always our end goal, in this case we were limited by what the manufacturer had available for low-cost solutions. Sean, the consultant that attended this appointment, is actually a Senior Consultant with our firm, a team trainer, having high level industry certifications, and works daily with complex computer systems, regularly performing projects for theme parks like Universal Studios, Medical Offices, Legal Offices, Golf Courses, Banks, and more. However, because of the wide variety of projects a consultant may go through in a day, from working on servers in dusty basements to installing WiFi in the county parks, we allow our consultants a strict variety of attire options - always requiring a collar, cleanliness, and excellent personal hygiene. We appreciate your feedback and thank you for taking the extra time to share with us.
Carol S.
07/2014
5.0
computer repair
 + -1 more
David was on time, efficient, professional, focused. He did all that I asked and made some excellent suggestions.
Description of Work: David installed new virus protection, cleaned out my files, got everything working much more smoothly and quickly than it had been!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Robert S.
07/2014
5.0
computer repair, computer training
 + 0 more
I put all of the details in the previous section.
Description of Work: He set me up with a better, easier email account. He installed my new Canon printer. He rid my computer of come problem areas and explained what they were. He was very, very helpful. He explained why my mouse was no longer any good and recommended a better one. He explained a better way to process email, delete unneeded ones better and easier. He could have done much more except for my lack of good computer knowledge but the 2 hours were up. He told me that if I ever needed any help and he can educate me sufficiently over the telephone, there would never be any charge for that assistance which he will willingly provide for me now that I am considered one of their customers. He was very friendly and I could tell he really knows his business well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
cliff S.
07/2014
5.0
computer repair
 + -1 more
David was the best professional I have worked with or observed in the past many years. I myself am very computer literate but David's knowledge was like the difference between elementary school post-grad . He made several upgrades that I was never aware existed. He actually brought back to a like new condition a laptop that I was going to throw out as nothing was working on it. I will recommend this company to anyone who needs computer assistance.
Description of Work: rebuilt and/or fixed 4 laptops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$328
Cynthia P.
07/2014
5.0
computer repair
 + -1 more
Called when he was 15 minutes away from our home. Very professional and personable. Completed the job I requested and offered suggestions when asked. I corresponded with their 7x24 operations center on several occasions and always received a timely response. Already planning to have them return to help me transition from laptop 3 to laptop 4.
Description of Work: Cleaned out Laptop 2 of viruses, etc then moved all the data from Laptop 1 over to Laptop 2, to include over 1500 iTunes songs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Barbara W.
07/2014
5.0
computer repair
 + -1 more
He was very patient, as I know nothing of computers, as explained everything as he went along. He made suggestions about certain upgrades and explained their service they provide for PM maitenance. He was very personable and knowledgeable.
Description of Work: The technician was able to purge my computer of all the virus' and malware that had been downloaded by me!(accidentally of course!)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Bob C.
07/2014
5.0
computer repair
 + -1 more
Frank did an outstanding job. He arrived on time, described what he was doing, and managed to clean my system of all potential viruses and unnecessary software. He was professional and courteous. I would strongly recommend Frank for all your computer needs.
Description of Work: Serviced my laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Al G.
07/2014
5.0
computer repair
 + -1 more
Prompt response to initial correspondence. An appointment was made right away and someone was at my house when promised. He explained each step as he did tests and removed corrupted files. Very personable guy. I would definitely use them again.
Description of Work: My laptop was running excruciatingly slow. Their tech came and cleaned out all the bad files. Running fine now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
MATTHEW M.
07/2014
5.0
computer repair, computer training
 + 0 more
The repairs went well. One person came out to work on the laptop and it took him about an hour and half. He was very knowledgable. He was on time and we had no problems at all. I would tell friends to expect prompt service and knowledgable staff. I would use their service again.
Description of Work: They did computer updates and assisted in backing up the hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul L.
07/2014
5.0
computer repair
 + -1 more
Laptop now seems quicker and more responsive. Problems solved. Good advice given by professional technician.
Description of Work: Cleaned up laptop and re-set.
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Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Website Design & Development,
Office Equipment Repair,
Internet Service,
Electronic Gadget Repair,
Phone Service - Cellular,
Phone Service - Landline,
Graphic Design,
Phone Sales,
Phone Wiring
FAQ
South Florida Tech Group Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
South Florida Tech Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, South Florida Tech Group Inc offers free project estimates.
Yes, South Florida Tech Group Inc offers eco-friendly accreditations.
Yes, South Florida Tech Group Inc offers a 10% senior discount.
Yes, South Florida Tech Group Inc offers emergency services.
Yes, South Florida Tech Group Inc offers warranties.
South Florida Tech Group Inc offers the following services: Computer, Electronic Gadget, Office Equipment, Hardware & Software Repairs, Installations, Virus & Spyware Removal, Website Design & Development, Training & Phone Wiring.