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Florida Water Treatment Inc

4.8(
782
)

Water Filtration and Softening, Plumbing, Water Heaters,

... +7 more

About us

Florida Water Treatment has been providing quality water treatment solutions to the Tampa Bay Area since 1951. Florida Water Treatment has been a family owned and operated company since our humble beginning. Our longevity is a direct result of how we do business. First with decades of experience in dealing with Florida Water, our highly trained staff of professionals will assess each customer's water quality concern on a case by case basis. We then custom fit the best possible solution to meet your needs. All of our water treatment equipment is custom built to order, nothing is pre made giving our customer's the highest grade equipment possible at wholesale prices. Since we do custom build all of our equiment FWT is able to keep up with the latest advances and technology in the water treatment industry and implement these technologies into our product line very quickly to ensure our customers are always getting the most efficent and advanced equipment available. At FWT we do not believe in the one size fits all approach that the box stores and all of our competiton uses to treat water. The water in the Tampa Bay area is unique and needs to be treated on a case by case basis in order for the equipment to perform at a high level for many years which is why we custom build all of our equipmet to meet the needs of the customers home and water needs. At FWT we have a water treatment solution for every budget and provide superior warranties on everything we install. We provide In house 0% no interest financing eliminating credit checks, pushy finance companies, and high interest rates giving FWT the ability to finance just about anyone who needs it. We also take personal checks and all major credit cards as methods of payment. Second, our commitment to service following any sale is second to none. Responsive service, whether providing salt delivery, filter exchanges or even repairing other brand water treatment products is how we've done business from the onset. At FWT our customers always come first and we believe in going above and beyond everyday and on every call to make sure that every single customer is 110% satisfied with our service. At FWT we do not employ any contractors or sales personel like the majority of our competition, everyone of our 22 employees from our two install crews to our five factory trained service technicians are FWT employees guaranteeing that you will receive highest possible level of service and receive the proper water treatment system for your home. All sales calls are run by the owner eliminating the long sales presentations, pushy sales tactics, and ridiculously high prices. At FWT every month we install over 150 water treatment systems and run close to 600 service calls and are proud of keeping a spotless record. We look forward to helping you with your water treatment needs. Feel free to call, email, or visit our newly remodeled showroom at 1398 Main Street Dunedin, FL 34698. Member of the Water Quality Association since 1975, BBB A+ Rated, Pentair Platinum Dealer, Watts Authorized Premier Dealer Additional DBA - H2 Oasis. Additional phones- 727-734-9169, 727-734-9295, 727-733-5356, 727-733-6738, 727-733-9300, 727-736-5194 & 813-224-9620. Additional email- info@flawatertreatment.com

Business highlights

73 years of trusted experience
Emergency Services Offered

Services we offer

New water treatment systems for residental, commerical & industrial applications. Treat city & municipal water. Well water. Irrigation. Custom built water softeners. Water conditioners. Reverse osmosis. Wide range of water filtration systems. Service on every make & model of water softener, conditioner, well water treatment equipment & reverse osmosis systems. Salt delivery.

Services we don't offer

Bacteria testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8782 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
4%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 726-782 of 782 reviews
Lawrence W.
06/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Christine T.
06/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary B.
06/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: They arrived on time...the service representative was very professional...we would have them again
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
JOSEPH P.
06/2014
4.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$78
Michael A.
05/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JOSEPH P.
05/2014
4.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$35
Diahna B.
05/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: I had a new water softener installed. They guys were very professional and respectful. The price was very reasonable. My family and I are happy with the water softener so far.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,300
Frank P.
05/2014
4.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Pamela L.
04/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Monique H.
04/2014
2.0
water softeners
  + -1 more
unknown
Description of Work: I was told I needed a new water softener and quoted a price that was going to expire the next day (an Angie's List special). I was also told my water softener was in danger of catastrophic leak and sold a $100 part to temporarily prevent leakage. I got two other estimates from water softener professionals (not just a home improvement store type), both of which were 25% cheaper. Both told me the unit was not in danger of leaking and the $100 part I was sold was unnecessary -- one of the estimators told me the part I was sold was used to begin with and was an inexpensive part -- he was shocked when I told him what I was charged for it. The Florida Water service person was very professional and knowledgeable, but I think their price is much higher than necessary and I was upset that I had to pay for this additional part that didn't seem necessary. I was also being pushed into a decision because of the dire leakage problem and the price that was about to expire.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Response from Florida Water Treatment Inc
WOW, I am just floored by this review. Since you left out a majority of what happened while I was at your home I will fill in the gaps and tell the entire story so it does not look like we are a bunch of criminals that go around and over charge everyone. I (the owner of FWT) was at your home on December 13th, 2013 and diagnosed your system. To begin the water softener at your home was 17 years old and was in extremely bad shape. I was at your home for 1 hour and 53 minutes (all of our calls are time stamped) and completely broke your system down. Your bypass valve was not working and had a slight leak, nothing bad just a slight drip but this is the safety valve that shuts your system down and puts you back on city water in case of any problems. Your timer was not initiating regeneration or metering the water flow and would not allow me to change any settings - the timer needed to be replaced. All of the seals in the valve were so swollen that I had to use pliers to get them out of the valve, they should be able to pull out with no effort at all - they also needed to be replaced. When I spun the valve off of the treatment tank and inspected the inside of the tank there was only about 25% of the filter media left in tank. After further inspection the bottom basket and top basket were both cracked which was allowing the filter media to flow out of the valve during regeneration and there was a possibility that the filter media could enter the home. The filter media is comprised of thousands of little beads and if it does enter your home it will clog absolutely everything in the home and could shut down your water flow. Your system was in very bad shape and had sever damage to it - I showed you everything that I found and spent over 20 minutes explaining this to you. The part that was replaced was your safety bypass and it was replaced so that none of the filter media would enter you home and the system could be properly shut down, it had nothing to do with a leak or anything flooding. I explained this to you and suggested that you install this part because of the issues that may occur if the rest of that filter media was to blow into your home. This was the only way the system could be shut down and be 100% sure that you would not have any more issues. The part was brand new that was installed (I have the serial numbers off of the part that will back this up) as well as pictures of your equipment and everything that I am claiming was wrong (this is done for multiple reasons - this scenario being one). My cost on that part is $74.65 so I do not think that we are wrong for charging you $99 for the bypass. What is sad is that if I would not of replaced the part and the filter media was to blow into your home or the machine was to leak you still would of left us a negative review. The equipment you were quoted was an Angie' List Big Deal we were running that ended the following day (feel free to contact Angie's List to back this up) and the price was $1338 installed. This was not a sales gimmick or me trying to pressure you in any way, I was trying to be honest and give you the opportunity to purchase the deal and save money. The system I quoted you was 50% larger than the current system you have and was not just a water softener, it was a conditioner which means it would not only give you zero grain soft water but it would remove all of the chemicals out of the water giving you chemical free soft water. For you to say that the other 2 companies were 25% less is just not right without giving more details, you are just trying to make us look bad. At Florida Water Treatment we build all of our own equipment and nothing is pre-made, many companies try and make this claim but they know we are the only true manufacturer in this area. I could of quoted you a low end system that was entry level and just a softener that was the same size as your current system for $900, but it would be to small for your home and not have a very long life at all. We are professionals and I gave you a proposal on the system that would be the best fit for you and your home due to the size of the piping in the home, the size of the home, and your water quality. The water in your area has very high amounts of chlorine and that is very damaging to the systems filter media which is why I quoted you on a system that would remove this chlorine and add a protective layer on the machine. We have a very large wholesale division and build equipment for the majority of independent water treatment companies and local plumbers so we know what they are selling and at what pricing. We do not sell any of the equipment we put our name on to any of our wholesalers so the equipment you were quoted by these other two companies was in no way similar or a fair comparison. If you are going to bash a company because of our pricing at least compare apples to apples and make it a fair comparison. A four door Mercedes may be $20K more expensive than a four door Kia, but does that make Mercedes a horrible company that is ripping customers off? No, it means they are offering a higher end vehicle that is built with higher end components and there price is justified. We are no different, at FWT we build all of our own equipment and every piece of equipment is built to order using only the best components available. I guarantee that when comparing apples to apples you will not find a company that can beat our price. I gave you every opportunity to put the system back together as is, but you agreed that the bypass was needed. I did absolutely nothing wrong while at your home and I feel I went above and beyond to make sure you completely understood everything I was telling you which is why I spent close to 2 hours at your home. What is sad is that there is no way another company could take your machine apart and tell you everything was fine and that there was no chance of the filter media blowing into your home, it is impossible if they knew what they were doing (as I stated I have pictures of your equipment when it was taken apart). I am sure that the other companies will take every opportunity to take cheap shots at us and throw FWT under the bus to try and gain your business. I could not of done to much wrong because you obviously were convinced that you needed a new system which is why you had two other companies out. I also wrote on the work order that I would credit the $99 for the bypass and the $39 service call if you purchased new equipment through us. I just do not like when customers take cheap shots at my company when we did not do anything wrong, our price was higher than the other companies you had out - does that make us a bad company and a bunch of scammers looking to rip people off? You don't even know if they were proposing to install similar equipment, you just assumed they were and ripped into us and took the word from a competitor that we installed used equipment. If you have a problem with a company try giving them a call and give them an opportunity to defend themselves or try and solve your problem if they refuse or blow you off then by all means do what you have to do. You did not do either, you assumed you were being ripped off and came on Angie's List and left us a negative review. We run over 450 service calls a month and install close to 200 systems a month and I will never claim we are perfect, but if we do make a mistake and are given the opportunity to fix it we will 100% of the time. You were sold a brand new part that I made $25 on and were given a spot on correct diagnosis that I will stand behind 150%. I did nothing wrong while at your home and feel that you unfairly judged me and my company and the review you left was full of false information that was slanted to try and make us look bad - which you have done. Our only saving grace is that we can give our side of the story and only hope that future customers can see that we did the right thing. I am the first one to admit when we make a mistake and will do everything in my power to make it right, but when me or any of my employees are falsely accused of something I will also make sure that I do everything in my power to defend myself and my company. Unfortunately it is the same situation every time when we receive a negative review (which is rare) it is on a $39 Big Deal service call special through Angie's List for a customer that has foreign equipment (not installed by FWT) and we completely break down the equipment and offer to repair or replace the equipment depending on the situation, but the customer feels we are to expensive or we tell the customer the truth about the equipment and they do not like what we say or it is not what they wanted to hear so they come on Angie's List and leave a negative review. I will not change the way we do business because we are doing the right thing - I do not employ any sales personnel and not one of my technicians are commissioned in any way. When we come to the conclusion that a piece of equipment needs to replaced instead of replacing parts it is ALWAYS in the best interest of the customer not for Florida Water Treatment. It is way more profitable to replace parts than it is to install new equipment and offer a warranty at the prices we sell equipment for and the quality of our systems. I feel it more of a scam to replace parts on a system that we know does not have much life left than it is to replace the system. We are damned if we do and damned if we don't - if we do replace parts and a month later the system breaks down again the customer is upset that we charged them for parts that didn't fix the problem, but if we do the right thing and tell the customer that it is not in their best interest to replace the parts because it is a temporary solution and will not fix the problem and we suggest replacing the system the customers feels that we are out to just try and sell them something and are a scam. Thank you for your review
Teresa F.
04/2014
3.0
water softeners
  + -1 more
unknown
Description of Work: More sales than service; we knew our water softener wasn't working correctly but there was no options for repairs.
Rating CategoryRating out of 5
quality
3.0
punctuality
3.0
Response from Florida Water Treatment Inc
Thank you for your review of my company. I would like to clarify a couple of things about the service call on your water treatment system because I was the one that was at your home that day and I am the owner of Florida Water Treatment. You have an 8 year old water boss system at your home that was installed by the previous owner and the system was not working at all. I completely took the system apart and found that the timer board/computer was bad which is the brain of the system, the piston was locked up due to bad seals, and the filter media was completely fouled and pieces of the filter media were all throughout the valve. I explained this to you and your husband and showed you both everything. As I explained to you the parts that needed to be replaced would cost you more than what it would cost you to purchase a new water boss system from Home Depot. You are absolutely correct I urged you not to fix the equipment because the Home Depot systems are disposable and are not meant to be worked on. We follow many different companies that take customers money to repair or rebuild those systems and they NEVER operate the same and the customers are always forced to replace the equipment after they wasted the money to try and repair it. I told you that it would be in your best interest to go buy another Home depot system or we could install a system for you. We always have the best interest for our customers and I apologize for doing you a favor and trying to save you money and headaches in the future by repairing your current system. It is very profitable for us to repair equipment vs replacing it, but we do not run that type of business where we are only interested in the money. I am very straight forward with my customers and try not to waste their time or money and I will not apologize for that. There are times where it just does not make sense to repair the equipment and take the customers money on a repair that will not fix the problem. Doing those types of repairs will only make the customer more angry because the problem is not fixed and I will not put my company or any of my employees in that situation. We are in the type of business that if the customer does not like what we are telling them or if it not what they wanted to hear - we are automatically the bad guys and unfortunately 95% of the time the complete story is not told. I did nothing wrong during your service call and if you feel that all I was try to do is sell you something you were not listening completely during the service call - I was trying to save you money. If there is anything we can help you with in the furture please do not hesitate to call.
John M.
04/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.99
Dianne C.
04/2014
4.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,495
Response from Florida Water Treatment Inc
We spoke to this customer regarding this review and we were told that she was new to Angie's List and left the review for the wrong company. She has been a customer of ours for 15 years and we have not replaced any equipment or been to her home for any service in over 4 years. She stated that she was going to contact Angie's List and have this review changed or removed, she was VERY apologetic and felt horrible about the situation.
Betty T.
04/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Checked water softener and added 2 bags of salt
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SHERMAN G.
04/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: I bought a big deal for $39 for Soft Water System Tune Up + 2 Bags of Salt! They also installed a new water softner system.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Joseph R.
03/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: The equipment was cleaned and tested. Employee was on time, professional , and courteous.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
sheila S.
03/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Karen M.
03/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Annual system maintenance for water conditioner and reverse osmosis unit under the sink. Professional, courteous and job well done.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Dan C.
03/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: tuned up water softner and gave me 2 bags of salt and helped educate me on how to care for the machine
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Joan T.
03/2014
5.0
water softeners
  + -1 more
.
Description of Work: Tested my old water softener & recommended a new unit which they did install.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Maxine R.
03/2014
5.0
water softeners
  + -1 more
.
Description of Work: Installed water treatment system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,300
Vincent & Joanne C.
03/2014
5.0
water softeners
  + -1 more
good
Description of Work: reset timer and checked softener
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
VIRGINIA B.
03/2014
5.0
water softeners
  + -1 more
Excellent job, no problems.
Description of Work: Installed water softener.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,194
Daphne L.
02/2014
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim R.
02/2014
5.0
water softeners
  + -1 more
Very professional and fast.
Description of Work: Installed new water softener system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200

Contact information

1398 Main St, Dunedin, FL 34698

www.flawatertreatment.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 11:00 AM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Water Filtration and Softening,
Plumbing,
Water Heaters,
Wells and Pumps,
Electrical,
Delivery Service,
Drain Pipe Installation,
General Remodeling,
House Cleaning,
Home inspection

FAQ

Florida Water Treatment Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 11:00 AM

Florida Water Treatment Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Florida Water Treatment Inc offers free project estimates.
Yes, Florida Water Treatment Inc offers eco-friendly accreditations.
No, Florida Water Treatment Inc does not offer a senior discount.
Yes, Florida Water Treatment Inc offers emergency services.
Yes, Florida Water Treatment Inc offers warranties.
Florida Water Treatment Inc offers the following services: New water treatment systems for residental, commerical & industrial applications. Treat city & municipal water. Well water. Irrigation. Custom built water softeners. Water conditioners. Reverse osmosis. Wide range of water filtration systems. Service on every make & model of water softener, conditioner, well water treatment equipment & reverse osmosis systems. Salt delivery.
Bacteria testing.

Contact information

1398 Main St, Dunedin, FL 34698

www.flawatertreatment.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 11:00 AM