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Florida Water Treatment Inc

4.8(
782
)

Water Filtration and Softening, Plumbing, Water Heaters,

... +7 more

About us

Florida Water Treatment has been providing quality water treatment solutions to the Tampa Bay Area since 1951. Florida Water Treatment has been a family owned and operated company since our humble beginning. Our longevity is a direct result of how we do business. First with decades of experience in dealing with Florida Water, our highly trained staff of professionals will assess each customer's water quality concern on a case by case basis. We then custom fit the best possible solution to meet your needs. All of our water treatment equipment is custom built to order, nothing is pre made giving our customer's the highest grade equipment possible at wholesale prices. Since we do custom build all of our equiment FWT is able to keep up with the latest advances and technology in the water treatment industry and implement these technologies into our product line very quickly to ensure our customers are always getting the most efficent and advanced equipment available. At FWT we do not believe in the one size fits all approach that the box stores and all of our competiton uses to treat water. The water in the Tampa Bay area is unique and needs to be treated on a case by case basis in order for the equipment to perform at a high level for many years which is why we custom build all of our equipmet to meet the needs of the customers home and water needs. At FWT we have a water treatment solution for every budget and provide superior warranties on everything we install. We provide In house 0% no interest financing eliminating credit checks, pushy finance companies, and high interest rates giving FWT the ability to finance just about anyone who needs it. We also take personal checks and all major credit cards as methods of payment. Second, our commitment to service following any sale is second to none. Responsive service, whether providing salt delivery, filter exchanges or even repairing other brand water treatment products is how we've done business from the onset. At FWT our customers always come first and we believe in going above and beyond everyday and on every call to make sure that every single customer is 110% satisfied with our service. At FWT we do not employ any contractors or sales personel like the majority of our competition, everyone of our 22 employees from our two install crews to our five factory trained service technicians are FWT employees guaranteeing that you will receive highest possible level of service and receive the proper water treatment system for your home. All sales calls are run by the owner eliminating the long sales presentations, pushy sales tactics, and ridiculously high prices. At FWT every month we install over 150 water treatment systems and run close to 600 service calls and are proud of keeping a spotless record. We look forward to helping you with your water treatment needs. Feel free to call, email, or visit our newly remodeled showroom at 1398 Main Street Dunedin, FL 34698. Member of the Water Quality Association since 1975, BBB A+ Rated, Pentair Platinum Dealer, Watts Authorized Premier Dealer Additional DBA - H2 Oasis. Additional phones- 727-734-9169, 727-734-9295, 727-733-5356, 727-733-6738, 727-733-9300, 727-736-5194 & 813-224-9620. Additional email- info@flawatertreatment.com

Business highlights

73 years of trusted experience
Emergency Services Offered

Services we offer

New water treatment systems for residental, commerical & industrial applications. Treat city & municipal water. Well water. Irrigation. Custom built water softeners. Water conditioners. Reverse osmosis. Wide range of water filtration systems. Service on every make & model of water softener, conditioner, well water treatment equipment & reverse osmosis systems. Salt delivery.

Services we don't offer

Bacteria testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8782 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
4%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 701-782 of 782 reviews
Ramona G.
03/2015
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39
Joseph R.
03/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: During an annual checkup the serviceman found that the timer was not functioning properly and replaced the timer. The timer was under warranty which resulted in no additional charges. I have always had a good experience with Florida Water Treatment.
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
DAN S.
02/2015
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GEORGANNE D.
02/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They removed old equipment, and installed a new water softener in two houses.They also put in a new reverse osmosis system in one house. The work seemed to be done well, and there were no subsequent problems.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie S.
01/2015
4.0
water softeners
  + -1 more
unknown
Description of Work: I purchased a deal for $39 for soft water system tune up + 2 bags of salt.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jenny H.
01/2015
1.0
water softeners
  + -1 more
unknown
Description of Work: They were 4 hours late and never responded to my calls. I finally left and came home to a note left by the technician. I called technician, he never apologized for being late. I told him didn't do business with unprofessional people.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Florida Water Treatment Inc
I am positive you have the wrong company, we are Florida Water Treatment. You are not in our system and we have have never spoken to you or set a service call to come to your home. Here at FWT we have a very detailed customer management system and even if we only spoke to you we would have record of it, you nor your address are anywhere in our system. Please change or delete this review because the negative reviews hurt our company and it hurts even worse when we have never serviced your home. We would be more than happy to help you out if you are in need of a water treatment company. Thank you - Matt Zarra - Owner - FWT
Mohamed R.
01/2015
5.0
plumbing, water heater repair, water softeners
  + 1 more
unknown
Description of Work: About a year ago I called this company for an estimate. Matt the owner came over and gave me an estimate and answered all of my questions. He followed up with one single email asking if I am ready to install Rainbow Elite Plus system. I actually liked the fact that there was no pressure to sell me his product. I finally decided this year to have FWL install the system in my townhouse. The process went smoothly. Both Jeremy and Jason did a great job by showing up on time and being very professional. They had to come a second time since I asked them to relocate my water heater. I am very pleased with this company. BTW, the water in my townhome is 100% much better than what it used to be. I noticed the huge difference in taste, smell and color.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Florida Water Treatment Inc
Thank you very much for giving us the opportunity to treat your homes water and I am glad that you are seeing such good results from the equipment. You have a very high end water treatment system that will provide you with good clean water for many years. Do not hesitate to call if you need anything else.
Larry G.
01/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Added a valve to control the hardness of the water treatment
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John P.
12/2014
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Brian M.
12/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They evaluated my old water softener, which turned out to be beyond cost efficient repair.
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Brian S.
12/2014
5.0
house cleaning, water softeners
  + 0 more
unknown
Description of Work: Installed new water softener.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Lisa D.
12/2014
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,195
Rob S.
12/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: As usual, they were excellent. I highly recommend FLORIDA WATER TREATMENT INC.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96.3
Diana S.
12/2014
1.0
water softeners
  + -1 more
unknown
Description of Work: felt like scare tactics were used to scare me into purchasing a new very expensive water softener.
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
punctuality
5.0
$29
Response from Florida Water Treatment Inc
Thank you for your review and I do apologize that you feel the way you do. Unfortunately the truth hurts sometimes and my technicians are instructed to be upfront and truthful on each and every call they go out to. The fact of the matter is you did not like what my technician had to say about your water softener, if he would of lied to you and told you everything was fine you would of left us a good review. But since he spent close to an hour and pulled your machine completely apart and showed you everything that was wrong with the system you did not want to hear that, so you left us a negative review. The ramifications of not telling you what was going on with the system are far worse and if you were to have a complete failure of the machine you still would have left us a bad review. I have reviewed the service call and the multiple pictures my technician took of the machine as well as the sample of filter media that was brought in and he was 100% correct in his diagnosis. You were having water pressure problems in the home, the machine was not functioning properly, and all of the internal parts were worn out - what did you want us to do differently?? The machine you have is from a box store and it is not advisable to rebuilt those machines, so my technician gave you a price on our equipment as you requested and left it at that. I wish you luck and still I am confused on why you left this review, if we had not come out and taken your machine off line you would of had major problems with the filter media blowing through the lines of the home. You paid almost nothing for the service call and we potentially save you thousands in repair costs - I guess we are the bad guys......
Judy E.
12/2014
5.0
water softeners
  + -1 more
.
Description of Work: Serviced my water heater and found out that it needed to be replaced. They were very professional and would definitely use them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Robert M.
12/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Thomas B.
12/2014
3.0
water softeners
  + -1 more
unknown
Description of Work: They deemed my current unit dead and tried to sell me a $1500 unit. Pass
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$39
Dawn T.
12/2014
5.0
remodeling, water softeners
  + 0 more
unknown
Description of Work: Installed new water filtration system for well water.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Jerry S.
11/2014
5.0
water softeners
  + -1 more
Fine.
Description of Work: Quickly determined that I need a new water softener. Did leave price quotes. Did not try to upsell or press for a sale.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Susanti C.
09/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas T.
09/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
julie M.
09/2014
4.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Laurie C.
08/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Lisa D.
08/2014
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Donald B.
07/2014
1.0
water softeners
  + -1 more
unknown
Description of Work: bait and switch |oversold
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
$1,500
Response from Florida Water Treatment Inc
Thank you very much for your insightful review of my company, since you failed to elaborate on the details it would be my pleasure to do so. You purchased a service Big Deal promotion for $39 that we had listed that included an inspection of your equipment and a tune up if possible. You stated to my service coordinator when she set the service call that you had just purchased the home and the home had well water and you were not happy with the water quality. My technician arrived at your home on 4/2/14 and he tested the water and then began to break down the equipment. Your equipment consisted of a liquid chlorine injection pump (which was constantly running and had worn out seals causing it to continually lose its prime and not draw solution), a carbon backwash system (the valve was in continuous regeneration and the carbon/filter media was completely broken down and solidified), and a softener (softener was not metering water flow which would not initiate regeneration, the timer panel was losing power and locking up and the filter media was heavily damaged from hydrogen sulfide and iron). My technician spent close to an hour showing all of this to you and made his recommendations. He was able to temporarily fix the chlorine pump and water softener, but the carbon unit needed a total rebuild or to be replaced. My technician made it VERY CLEAR that the fixes were temporary on the chlorine injection pump and the softener and they should be rebuilt or replaced as well so we could guarantee the water quality - this was all documented on the work order that the customer signed (the water conditions at the home were harsh - very high iron, hardness, and hydrogen sulfide-rotten eggs smell). You chose to rebuild the carbon backwash system only, so my technician began pulling the carbon backwash system from the home so it could be brought back to the shop to be rebuilt. You then decided that you wanted to replace the carbon backwash system before he left your home. So my technician scheduled for you to have the carbon back wash system to be replaced a week later on 4/9/14. He filled out a contract for a new carbon backwash system to be installed and had the customer sign it - which they did (again on the contract he noted that the chlorine injection pump and softener may need additional work or need to be replaced down the road if the water quality did not improve). The customer was fine with just replacing the carbon backwash and said they would wait and see if any additional work needed to be done. So we replaced the carbon backwash on 4/9/14 and my installers made sure the chlorine injection pump and softener were operating properly - they were not. My installers had to re-prime the pump again and reprogram the softener and they made very clear notes on the install work order that the pump and softener were malfunctioning again and made the customer aware of the issue. So, a month later we receive a call on 5/15/14 @ 4pm that the water smells and the softener is losing power. We send a technician out to the home the next morning 5/16/14 @10am at no charge to assess the problem (it was the same technician that was originally at the home because he was familiar with the job). When he arrived the chlorine injection pump would not run and the softener's timer panel was blank and the system was in bypass. My technician again explained to the customer that he could not provide a permanent fix to the systems without rebuilding them or replacing them because of the damage and age of the equipment. The customer decided they wanted to replace the chlorine injection pump and softener, so we scheduled to do so. We set the installation for the following week on 5/23/14 because we had to custom build and test the equipment. We called the customer the day before the installation as we always do to confirm the appointment for the next day, the customer then stated they had no idea what we were talking about and they did not want us to install anything. We reminded the customer that we were just out the week before and at that time we had a contract for the equipment that gave us the approval to build the equipment and that the equipment was built based on there agreement to the contract. The customer finally came around and agreed they gave us the OK to build the equipment and we were not crazy, but they said they no longer wanted it. No mater what I said the customer was very argumentative and began to accuse us of multiple things and used multiple profanities. It was a no win situation for us and no matter what we did we were now the bad guys. The customer used multiple threats on how they were going to trash us on Angie's List and call local news media outlets unless we let them out of the contract, because we do not run a shady operation and I refuse to deal with people like that (they do not deserve a company like us) we did not proceed any further even though we had every legal right to do so. So I am now stuck with $2000 worth of equipment that was built for this customers home that is on well water which means it was highly customized to treat there specific water- so we had to eat the cost of the equipment. I am really confused on how this makes us some one who uses bait and switch tactics like the customer states. We have a spotless record on Angie's List and the BBB and nothing is built without a contract being signed. This customer signed a contract and had us custom build equipment for his home, he then decided to cancel the installation of the equipment at the last minute and instead of being a man he decided to resort to childish tactics to make us look bad and back out of his commitment. The fact of the matter is that I believe in Angie's List and I know that Angie's List members will see this customer for who he really is and understand that we are a legitimate company that does the right thing every day. I have documentation to support all of my claims and we have multiple pictures and video of the customers equipment malfunctioning to support our diagnosis as well as core samples of the filter media that show it is worn out. Unfortunately we can not help the unwilling.

Contact information

1398 Main St, Dunedin, FL 34698

www.flawatertreatment.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 11:00 AM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Water Filtration and Softening,
Plumbing,
Water Heaters,
Wells and Pumps,
Electrical,
Delivery Service,
Drain Pipe Installation,
General Remodeling,
House Cleaning,
Home inspection

FAQ

Florida Water Treatment Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 11:00 AM

Florida Water Treatment Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Florida Water Treatment Inc offers free project estimates.
Yes, Florida Water Treatment Inc offers eco-friendly accreditations.
No, Florida Water Treatment Inc does not offer a senior discount.
Yes, Florida Water Treatment Inc offers emergency services.
Yes, Florida Water Treatment Inc offers warranties.
Florida Water Treatment Inc offers the following services: New water treatment systems for residental, commerical & industrial applications. Treat city & municipal water. Well water. Irrigation. Custom built water softeners. Water conditioners. Reverse osmosis. Wide range of water filtration systems. Service on every make & model of water softener, conditioner, well water treatment equipment & reverse osmosis systems. Salt delivery.
Bacteria testing.

Contact information

1398 Main St, Dunedin, FL 34698

www.flawatertreatment.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 11:00 AM