This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Full Service Home Inspection company. Priced Properly. Award winning. Certified Master Inspector. I spent 25 years performing historical restoration of residential property. You hire me for my credentials and you get me, and nobody else. Nationally certified, state and locally licensed, insured. Organized. Reliable. Educated. Full inspections----$395.00 up to 2500sf ($25 COUPON FOR ANGIES LIST SUBSCRIBERS), $10 per addl 100sf, Townhouses--- $345, Condo--- $275. Potential surcharges- Crawlspace (under house)--- $100, Home over 50 years of age--- $50, Swimming pool— $50, Dock or seawall--- $35 each. Other products- Wind Mitigation inspection----100.00, Four Point Inspection----$100.00, Wind and four point together--- $175, Roof certification----$75.00, Other inspections, including commercial property, by quote. Digital report with narratives (not click boxes!), pictures, arrows, and circles. Reports are published as a website for portability. More information available at our website. Mailing address - PO Box 1944, Dover, Florida 33527
Business highlights
31 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Home inspections Buyers inspections (to protect a buyer in the course of purchasing real estate), Sellers inspections (to determine and potential issues prior to listing for sale), Condition reports (to determine the condition of a property such as an inheritance or just to determine general condition), Warranty inspections (performed near the warranty expiration date), Commercial inspections, insurance inspections including wind mitigation, four point and roof condition eligibility certificate
Mr. and Mrs. Bender arrived a few minutes after 9 a.m. The rain of the morning and accidents along the route held them up a few minutes but they had called to let me know. This was fine with me. They were very apologetic. Mrs. Bender performed the inspection on the inside of my home and Mr. Bender performed the inspection on the outside. They were most thorough. Every light, plug, flooring, faucet, door, window, fan, attic, insulation, heating, a/c.....everything was turned on and inspected. The same with the outside, roof, garage, water heater, paint on the house, outside faucets, and more I cannot remember. I was very impressed. They were both very knowledgeable. Before they left they went over what they had found and showed me, if I wanted, what they were talking about. This was done orally and 2 days later I received a written inspection summary with photographs. I was told whether an item was a minor defect, or a hazard or whether just to monitor it. I am very pleased with their inspection and would definitely use them again! And would absolutely recommend them to anyone who needed a home inspection. I am not selling my home but wanted an expert's opinion of the condition of my home and if I needed to do any major work. I received an Angie's List discount and a senior discount. And luckily I arranged this before their prices had gone up. They are worth every penny and worth their list prices.
Description of Work: Michael and his wife performed a Condition Inspection of my home. Inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from Bay Home Inspections LLC
Thank you so much for this very detailed review of our performance. This client secured our services for no other reason than peace of mind. Sometimes when we live in a house for a very long time, things begin happening to the home that we are unaware of despite residing there. This very sweet client was concerned about the overall health of her house and consequences that may arise if she decided to sell at a later date in time. We were happy to have provided her with a relatively clean bill of health for her home. As a cherished senior member of our society, we discounted our rate out of respect. Sometimes clients forget to ask for a discount or are unaware that we discount primary services by 10% for senior citizens, ordained ministry and active duty military. That is our small way of saying thanks and giving back to the community. We were pleased to have met this client's expectations and happy to provide peace of mind. Thanks again for the wonderful review!
Ross G.
10/2015
5.0
home inspection
 + -1 more
I would hire no other team! From the first phone call I could ascertain the competence, integrity and expertise the Benders provided. They easily spent more than three hours combing the property making notes, taking pictures and compiling evidence and facts for their report. They went through first, then they walked us through every aspect of their report and findings. Not only were we impressed with their professionalism, but their candor, honesty and realistic take of the physical and mechanical issues of the property. We have had to work with several contractors and vendors in the process of "fixing" our home, by far the Benders have stood out as punctual, honest and a available for us before, during and after the inspection. They gave us their professional work, but more than that, they gave us peace of mind. We knew what we were in for and the extent of the issues and of those things we didn't and don't need to worry about. For us, this was a most comforting aspect of their service. I e used a lot of people on Angie's list here in Florida and previously in Los Angeles. The Benders by far exceeded expectations with more than satisfactory service. There are a lot of trades-people out there and sometimes it is very difficult to sift through and feel confident about ones choice. Let me put to rest any apprehension you might have. oh, I realized I left out a most important part...COMMUNICATION! Several times, I find myself calling to confirm an appointment or a start time with trades people, some of them don't return calls or show up, it's ridiculous. These folks are the benchmark for service. You will not be disappointed. Wishing them and you the best on future projects.
Description of Work: Jennifer and Michael went through our contracted home giving thorough attention to all aspects of the physical attributes of the house. We were not looking for problems, we just wanted to know what we were getting into and what parts needed attention. They gave a comprehensive review. Including photos and well delineated details.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Bay Home Inspections LLC
Well, how in the world am I supposed to respond to such a glowing and opinionated review?! We so much appreciate the time this client took to write this multi-page account of his experience with our company. We do our best to provide a higher level of service then what is anticipated, and attempt to do so for a price that is at or below market value. This client was an absolute joy to work with and we were honored to receive this response. We pray for many years of happiness in their new home! Thanks again for the wonderful review.
Rohan V.
10/2015
5.0
home inspection
 + -1 more
Michael and his wife were an amazing team. They arrived on time (called me because they arrived a little early and wanted to see if they can start- THIS IS AWESOME!!). They did a very thorough job ? searched everything and was able to get us a complete picture including the attic and on top of my steep roof. They have competitive pricing and we received a detailed report very fast. They were very polite and professional; we would definitely use them again if we bought a house in the future. We would also recommend them to anyone without hesitation!
Description of Work: Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you so very much for reviewing our performance for other Angie's list subscribers to view. Every single review is very important to us. Reviews keep our finger on the pulse of the client, hold us accountable to a higher standard and, ultimately, keep our phone ringing. This compact review provides a host of information regarding our performance, including our willingness to go above and beyond such as inspecting a very steep roof pitch. As always, customer satisfaction comes first and we are happy to have met or exceeded the expectations of this client. Thanks again for a wonderful review!
Maria L.
10/2015
5.0
home inspection
 + -1 more
WOW!!! And wow again! By far, this is the best home inspection I've ever had done. Michael and Jen were punctual and professional throughout. Michael worked the home exterior, while Jen worked the interior and the attic area. No inch of the home was missed. When inside the home, they wore disposable booties. After the inspection, Jen walked us through the interior of the home and pointed out her findings. In addition, she gave pointers and other valuable information on how to properly maintain the home and how to perform small repairs. Despite having owned 8 homes in my lifetime, I learned things I didn't know! Afterwards, Michael walked us around the exterior to point out his findings. Again, giving advice and showing us things that should be done to properly maintain the home in this Florida environment (for us transplants!). Another neat thing is that the report will be issued as a PDF and will be online for 120 days at it's own unique URL, making it easy to download and to share with other parties that need the information. It is obvious that Michael and Jen know their stuff. They are also very detailed and demonstrate a high ethical standard. As icing on the cake, Jen has a sense of humor that can't be beat! If I ever buy another home in this area, I won't hesitate to contact Bay Home Inspections again. In fact, I wouldn't use anybody else!
Description of Work: Home Inspection, including pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Bay Home Inspections LLC
Thank you so much for this very thoughtful concise and detailed review! The review starts with two "WOW's", so I am fairly certain that we have pleased with this client. This client reference to this inspection as being "by far, this is the best home inspection I've ever had done" and then goes on to announce that they have owned eight homes previously. This is very good news to us because our goal is to buy the most comprehensive service available in today's market. Yes, we are also old-fashioned and wear protective foot covering out of respect of the subject property. This very generous review details the client's feelings very well, so I have no further response than to say "Thank You for Your Business"! Blessings to you and your family in your new home.
James M.
09/2015
5.0
home inspection
 + -1 more
After finding Michael and his company on Angie's list, I immediately noticed the vast number of positive reviews. After getting the inspection done it was apparent why. They were thorough, patient, professional, and identified every issue with a house we are purchasing. My awesome experience with this company started when I contacted them to get a sense of how thoroughly they conducted their inspections. He walked me through every step of their process and gave me confidence that they would be extremely thorough. When Michael and his wife arrived, they immediately got down to business and literally checked every nook and cranny. Michaels wife did the interior inspection. She impressed me with her thoroughness by doing ceiling checks with lights on and off which identified a previous leak that we would not have seen if the visual exam had been done with just the lights on. She even got under the refrigerator to check for maintenance and and make recommendations. She was able to get way back into the small areas of the attic to check insulation around the eaves as well as check the drywall for any occurrence of Chinese drywall. As she found issues, she would explain them thoroughly and make recommendations on how to fix. Michael's outside and major system inspections were just as thorough. He walked every inch of the roof to try and identify problems. Additionally, he put the ac and furnace through their paces to ensure they worked properly. After his inspection, he walked me through the issues he had identified, gave me recommendations on how to repair and properly maintain the systems and the exterior of the house. He patiently answered all my questions concerning the pool and proper maintenance. Their final report, which comes in the form of your own website that can be downloaded as a PDF, was just as impressive and thorough and included everything we had discussed and more. When buying a house, you want to know everything about....the good, the bad, and the ugly. Michael and his wife went above and beyond in their inspection to find every issue. I HIGHLY recommend them and will most definitely use them for future home purchases.
Description of Work: Home and pool inspection prior to home purchase. Wind mitigation survey as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Bay Home Inspections LLC
Thank you so much for having taken the time to have composed and posted this incredible review! As highlighted by this client, we do everything in our power to provide a full understanding of the process of a home inspection prior to setting an appointment to serve someone. This particular assignment was to evaluate a fairly large pool home for the purpose of purchasing real estate. Although no major issues were encountered, we did identify a host of issues concerning deferred maintenance, along with some safety hazards that required correction. I am happy that this client was pleased with our communication, thoroughness and was satisfied with the final written report. We very much appreciate this review and happily remain at the ready to assist this client if any future need arises. Thanks again!
Robin R.
09/2015
5.0
home inspection
 + -1 more
First of all you want to hear about the DO'S and DON'TS - Do hire Bay Home Inspections first and I will use the word won't instead of don't - you won't be sorry. I cannot say enough on how pleased I was with the job Michael's team did for my new home. His pricing was quite a bit less than others but he did say he was due for a small increase to bring him up to what everyone else charges for this type of service. Even so I am sure he will still be the BEST MAN in town to call for a home inspection. I know I will use him again if I needed to without any doubt! I am recommending him to all my friends that need a home inspection. Michael did say this job he did for me would be at least two hours long with two professionals but it did take them a little longer because his team marked every imperfection (where paint was missing, areas that was not sanded before being painted, etc.) which he did say that most home inspection companies do NOT do that type of process but I think with so many other people on the premises including myself, my realtor, the construction manager of the builder, my son and his wife-to-be we probably kept them from finishing up sooner. Again no regrets from the price we paid and the amount of time they put into inspecting our home. BAY HOME INSPECTIONS - you are the best ! and thanks again for your services.
Description of Work: A complete home inspection of my new constructed home by two professionals and one of them was Michael himself. The normal company would only send one person to do a job that would normally last about one and a half hours long BUT Bay Home Inspection sends two professionals and the job is usually at least two hours, depends on the square footage of the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
First, thank you for this uplifting review. This assignment entailed evaluation of a newly constructed home. As this customer stated, evaluation of aesthetics is beyond the scope of a home inspection, but when we evaluate a brand-new structure we take the time to place tape markings indicating areas of aesthetic interest to assist the client in ensuring that the builder meets quality standards for fit and finish. Evaluation of a new building is just as important, or perhaps more important, than inspection of a previously owned structure. How many times have we all bought brand-new items that did not function as intended? This happens with appliances, electrical systems, building components and other items related to a new home. In this case we found one major appliance that did not operate properly and a host of significant electrical issues, prompting the builder to bring the electrician back out. In the end we were happy to have met or exceeded this clients needs and wish them many years of Blessings in their new home! Thanks again for this very nice review!
Carol M.
08/2015
5.0
home inspection
 + -1 more
There?s a reason why a company achieves top status on Angie?s List ? it not only promises high-performance, it delivers on that promise. And that?s just what Michael and Jennifer from Bay Home Inspections did with my recent home inspection. They arrived right on time and got straight to work conducting one of the most thorough inspections I?ve seen. If there was a square inch of the property that didn?t get attention from them, I can?t imagine where it?d be. They are extremely knowledgeable and dedicated to providing top-quality service and value to customers. I received a comprehensive report with photos and recommendations for ongoing maintenance of the property ? the next morning! Once the inspection was completed, Michael and Jennifer walked me through their findings, explained what repairs were needed and how to do them, and patiently answered every question I had. They also encouraged me to contact them with any further questions that might come up during the buying process or even after I've moved in. It is rare to find professionals who truly care about doing a great job and about conducting their business to the highest standards. From the moment I called, Michael took the time to explain services, pricing, and procedures. And he was able to schedule the inspection within the tight time frame required to satisfy my home-purchase contract. I am pleased to add my endorsement for Bay Home Inspections. They will be my first phone call should I need inspection services again in the future, and they are my recommendation for anyone who needs a home inspection done the right way by professionals who know what they're doing and are committed to excellence in every aspect of their business.
Description of Work: Michael and Jennifer performed a complete home inspection, including in-ground swimming pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Bay Home Inspections LLC
Wow! Thank you very much! I am not sure how to respond to such a glowing and comprehensive review of our performance for this client. We strive to exceed the expectations of every client, and seem to have hit the mark in this case. This review is so thorough and detailed, I have nothing left to say except to express my deepest gratitude for the time that this client took to post such an extraordinary review.
John C.
08/2015
5.0
home inspection
 + -1 more
They were extremely thorough with the inspection and gave excellent tips on any repairs or questions that I had. They definitely know their stuff and I would recommend them to anyone. I have already told multiple people in my office and will use them in the future for any other purchases.
Description of Work: I am purchasing a home and they inspected the house during the inspection period.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you for having taken the time to post this review. We were happy to have provided tips and answered questions for this client and glad to have met or exceeded his expectations. The review is a great kid, and the statement that he is sharing our information with his work family is a wonderful testament. Thank you, thank you, thank you!
Amanda S.
08/2015
5.0
home inspection
 + -1 more
Michael was great! He was extremely thorough in his inspection and patiently walked me through everything that was found. He offered suggestions on how to fix various issues and offered to refer me to qualified vendors to get the work done. I would definitely recommend Bay Home Inspections!!
Description of Work: Home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you so much! We appreciate every review, this one included. Reviews are the best tip that we could possibly receive. That is what keeps our phone ringing and our company healthy. I am always pleased to see a review that highlights our willingness to be patient and move at whatever pace since any given client. We are happy to have met or exceeded this clients expectations. Thanks again for this top notch review.
Gavin L.
08/2015
5.0
home inspection
 + -1 more
Quality Service and High Standards! We received exceptional service from Bay Home Inspections. We couldn?t be happier with the service we received. We found them on Angie?s list when we were looking for a home to purchase in the Tampa area and after the inspection we could easily see why they were consistently rated so highly. Their team of two people spent well over three hours inspecting every inch of our home. Working methodically, they throughly checked the interior and exterior of the home. As homeowners, we greatly appreciated their attention to detail, evidenced by them crawling through the attic and walking the roof (some companies will not walk on top of the rood and rather will use binoculars to conduct an inspection). When they found something of concern, they carefully explained it to us, answered any questions we had, and even suggested ways to possibly solve the deficiency. The report they produced was back to us quickly (it was delivered the next day) and contained pictures of everything they found along with a categorization for quick reference as to what needed to be fixed immediately, what would be a major and/or costly repair, and what could potentially pose a safety hazard. Throughout the inspection, they patiently showed us where all of the important parts of the home were (e.g. main water valves, fuse boxes, etc.) and how to operate them. We trust their assessment and inspection. In fact, we used them twice for two separate homes that we considered purchasing. Since working with them we have also relied on them for referrals for other home services, such as AC services. We strongly recommend Bay Home Inspections.
Description of Work: Full Homeowners Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
Response from Bay Home Inspections LLC
Thank you so much for this wonderful review! Being hired for subsequent inspections following our initial assignment with any given client is a good barometer ensuring that we are meeting client needs. We are happy that this client felt that we were patient, detailed and generous with our time. Any given evaluation is only as good as the transfer of information to the client. We are blessed to have had the opportunity to assist this wonderful family and will continue to be there for them. Thanks again for taking the time to post this detailed review.
Lawanda J.
08/2015
5.0
home inspection
 + -1 more
The home inspection that I received was excellent! From the time I called the company in panic mode in need of a home inspection to purchase my very first home I was put at ease immediately by the inspector on the other end of the phone. Mr. Bender explained in detail everything that I needed to know about having an inspection completed. He was very knowledgeable about the inspection process, and was able to answer all of the many questions that I had from the past year of homework I did in the past year in anticipation of this day. Prior to the inspection I had many more questions in which was answer via email in great detail. Upon arrival of the inspection day both Mr. and Mrs. Bender were very professional, friendly, and willing to patiently answer all of my questions. Receiving the detailed report not only met, but exceeded my expectations greatly! Wow! The inspection report is so thorough it included explanations in detail, photographs, and a legend that's easy follow. Not to mention the prompt delivery of the report which I received within a few hours after my inspection. I would definitely utilize this service again, and most certainly recommend any home buyer, seller, or anyone in need of a home or business inspection to contact this service provider. I am so very grateful for the services that I received today! Highly Satisfied Customer! Lawanda
Description of Work: Home Buyers Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Bay Home Inspections LLC
Thank you so much for this very thoughtful review. This client primarily highlighted that she was "put at ease". We understand the stress of the process of purchasing real estate. The inspection process can be daunting and a little scary, particularly if you have poor communication with the providers. We do our best to be as available as possible, and also to be patient and listen. Every client has a specific set of worries, wants and needs. It is important to identify those needs and not just meet their criteria, but to "put them at ease". We have performed thousands of inspections and find that every single assignment is different in that respect. We are happy to have met or exceeded this client's needs and expectations and wish her many years of Blessings in her new home! Thanks again for the beautiful review.
David R.
08/2015
5.0
home inspection
 + -1 more
In all my life I have never written a review on Amazon, Angie's list or anywhere else, but this provider went the extra mile so much, I was called to write a review as a way of saying thank you. Both members of the team SO proffesional that you trusted them as soon as you met them. They have a presence about them. They were patient and kind while explaining everything unknown to new home buyer. They educated us all on moisture, plumbing pin holes, termites, drywall on garage walls, drainage and how we might fix it, roof ages, air condtioning, windows, wind mitigations and what we could do to lower our insurance. As Michael showed pictures of the attic on the computer to the guys, his wife answered concerns I had in a comfortable, patient and educated way. We received the inspection report the night it was done!!! Michael continued to give us advice even after the inspection and told us to email him if we have any more questions. When I told him he was a Godly person he told me he just treats people as he would like to be treated himself. Kinda sounds like Godly to you, doesn't it? These are Godly people, treating all of God's children with that divine love.
Description of Work: Michael and his wife did a home inspection for the buyer. They suggested an afternoon appointment so they could inspect earlier then meet with us when they were done at 4:30pm. They suggested this so we didn't have to take much time off work. They crawled in attics, went through every nook and and crack in the house and explained everything well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you for this wonderful, Christian oriented review. This review focused mainly on our presentation, patience and thoroughness in regards to explaining what we found. although a thorough and detailed written report is invaluable, nothing can replace time spent with the client face to face, putting our finger on the deficiency for them to see. That also gives us an opportunity to answer questions. We serve people of all backgrounds, and some require more attention than others based on their knowledge of building systems and past history with repairs, etc. We often spend as much as an hour with a client in our post-inspection presentation. This particular home required a lot of explanation, which we were happy to take the time to provide. As stated in the review, the client was also appreciative of this portion of our services. We pray for happiness in their new home, and will always be there as a resource in the future. Thanks again for this wonderful, detailed review!
Karl H.
07/2015
5.0
home inspection
 + -1 more
Michael is very professional, knowlegable and pays attention to details. He explained his findings in detail and provided an easy to understand report promptly. I would utilize his services again and would recommend him to others. You will know what you are buying-good & bad and I am happy to give his company a good review.
Description of Work: Buyer home inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you so much for this review. We enjoyed meeting this client and serving his needs. We are always raised up when we see comments such as "professional" and "knowledgeable", along with the indication that we are very detailed. We are happy to hear that he would recommend us to others and that he is satisfied that we will bring to light the good, bad or ugly. Thanks once again, and we pray for all the best in your investment!
Edwin W.
07/2015
5.0
home inspection
 + -1 more
What a professional business, from the very first phone call to the inspection it could not have been handled any better Michael set up my inspection for 9:00 am they were on time ,did everything they said would be done. I was told to meet them there when the inspection was complete we went over every item one by one explained how it should be repaired and if it was a major concern . A detailed report with photos was sent again everything my wife and I needed DELIVERED ON TIME. Thank you Bay Home Inspections if we buy another home be sure to call you A+
Description of Work: home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Bay Home Inspections LLC
Thank you so much for taking the time to review our performance. This was a very straightforward assignment with little surprise. Most importantly, we were able to identify many safety and electrical issues related to the swimming pool. I am happy that this client felt that our inspection methodology and reporting was "detailed" and "delivered on time". These are very important aspects to a potential buyer due to the limited timeline to deal with any and all issues brought to light. We are happy to have a sister this client to a level that met or exceeded their expectations. Thank you so very much for your trust in our services!
Lauren H.
07/2015
5.0
home inspection
 + -1 more
From the time I first called Bay Home Inspections Michael was extremely friendly and was able to fit us in on such short notice when another client moved their inspection date. He responded to my e-mails right away and was willing to contact the project manager of our new home when he was on the way so he could be let in. When I got to the home Michael was doing the exterior and his wife was doing the interior. She called me over after every room to explain why she taped off the things she did. Michael explained to me why he taped off what he did when he was done outside. They were very cautious and wore booties from the time they entered our home until the moment they left. He said I would have the report within 24-48 hours. He knew we were doing our walk through the next day and a little after midnight I had a full report with images that I was able to take with me when we went for our walk through. We will hire them again when we are in our home about 10-11 months to make sure everything is still good before our 1 year warranty is up! Thank you so much Bay Home Inspections!
Description of Work: Byers inspection on new construction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you so very much for reviewing our services to you. This was an evaluation of a newly constructed home. We discovered a leaking water heater as a result of incomplete installation. Many people pass on inspecting a new structure because all components are brand-new and have been inspected by the municipal inspectors during the construction process. All of us have experienced brand-new items that do not work as intended, and are very aware that incomplete/improper installation will lead to malfunctioning appliances/devices. Although the builder will generally ultimately cover these issues, it brings peace of mind to move into a building knowing that all major systems and appliances have been properly tested. In this case, however, we also found significant deficiencies with the roof installation. Some of the noted decision see covered in complete installation, but there were also many physical deficiencies related to the install. Fortunately, these things were brought to light through our report, passed on to the builder and presumably corrected prior to this wonderful client having taken possession. Assignments like this make us appreciate our industry. Thank you so very much for this very detailed review. Blessings to you and your family in your new home. We hope to see you in 11 months or so for a warranty inspection :-)
Wendy T.
07/2015
5.0
home inspection
 + -1 more
We have had a number of home inspections over the years, but none can compare to the one provided by Bay Home Inspections - Michael Bender and his wife. Despite his busy schedule and being on the road most of the day, Michael contacted me the same evening I had emailed him through Angie's List. We talked about what type of inspection we were looking for - basically a "condition" inspection as we are preparing to sell our home and wanted to be proactive about any possible repairs that might be needed. Michael and his wife arrived on time (even a bit early) and explained how they would proceed with the inspection. They spent a good 3+ hours going over our enter house - top to bottom. Mrs. Bender handles the interior and the crawl space above the garage. Michael did a thorough inspection of our exterior, driveway, roof, structure etc. Every outlet was tested, every faucet was run, every sink tested to be sure it drained properly. We have lived in the home for 14 1/2 years and did not notice some of the things that were pointed out in the inspection. Some were cosmetic, some were something to "keep an eye on." What I was most impressed with was after the inspection, Michael walked us through and around the entire house giving us hints and advice about what they had found. I have never experienced this before - all other home inspectors I have utilized will inspect the home and then say they will email the report in a few days. They never take the time to right then and there go over some of the issues. I was very impressed by this one-on-one explanation. As busy as they are, Bay Home Inspections sent me their (very thorough) report that same evening. The information in the report is presented in a very logical and clear-cut way - with an icon that explains whether the item is a safety issue, repair/maintain, monitor, evaluate, etc. We are building a new home and intend to contact Bay Home Inspections to the inspection on that home as well.
Description of Work: Thorough inspection of 2,300 sq. ft. home in preparation for selling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
What a wonderful testimony! This review highlights the importance of a qualified inspector when purchasing or selling a home. We were on site with two people for approximately 3 1/2 hours, expending roughly 7 man-hours into the evaluation of a modestly sized home. We were able to reveal hidden issues that the current owner/client was unaware of, even after living in the building for over 14 years. Although nothing drastic was brought to light, many maintenance items were detailed along with some significant repair recommendations. This review is so very thorough that I do not have anything else to add except for our deepest appreciation for the time taken to share this information with other Angie's list clientele! Thank you so much!
RITA G.
06/2015
5.0
home inspection
 + -1 more
Michael and his wife completed a thorough inspection, going above and beyond, even pointing out aesthetic flaws in the build. They discovered a number of items that I would not have noticed. They maintained their professionalism through less than ideal circumstances, and provided me the inspection report the same day, so that I could present the issues to the builder in the limited time frame allotted to us. They have followed up with me regarding the inspection and offered additional assistance going forward. I will not hesitate to contact Bay Home Inspection when I am ready to purchase another home.
Description of Work: New home inspection. New build.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you so much for reviewing our services. We were able to assist this family in the evaluation of a brand-new structure. We found many flaws in this new home and were met with much resistance, and even arrogance, from the builder. We stress that we are not out to "bash" a house in an attempt to gain concessions for our client. Our job is very black-and-white, and we pride ourselves on being as fair to the sellers/builders as we are to our own client. As a result of our evaluation and of the builders reaction this inspection the transaction ended with unfortunate circumstance. We inspected a second structure for this wonderful family at a later date. This second house was head and shoulders above the first as determined by the exact same evaluation process. We are very happy to have met this family, and even happier that they ended up in a house that was absolutely meant for them in the end. Blessings to the family for many happy years in their new home!
Marjorie M.
06/2015
5.0
home inspection
 + -1 more
He is great. He took his time with me as English is not my first language, he went over all the details of the inspection and made everything very clear to me. Most importantly he was on time to the appointment which I greatly appreciate. He gave me a verbal report after the inspection and sent over the written report within the next day via email. I was very pleased with his service.
Description of Work: He inspected a home I am looking to purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Bay Home Inspections LLC
Thank you for taking the time to share your experience. We deal with people from all walks of life and from many foreign countries, making language barriers a typical hurdle in our endeavors. Although patience and understanding his first line of defense, a well written report with thorough narratives and ample photographs is the ultimate answer to proper communication when this circumstance arises. I am so happy to hear that this client was comfortable throughout the process and feels that they were adequately informed. We very much appreciate your business and welcome you to our community with open arms and blessings!
Subrata D.
06/2015
5.0
home inspection
 + -1 more
Michael a truly professional, courteous and honest person. he knows his work and is very detail. He went extra mile to provide me the report the same day. There were quite a few items that he listed in his report that the builders fixed within next 2/3 days. After inspection he explained his findings and it was a pleasure in doing business with him. I had already referred Michael to one of my friend. Wish him big success in his future endeavors. Keep up the good work going !!
Description of Work: I was about to buy a new house and wanted to ensure the construction quality of the house. Michael came on time with his assistant, inspected the house from inside and outside thoroughly and gave a very detailed report.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you so much for this review. This is a good opportunity to share with Angie's List subscribers that "New"" does not necessarily mean correct, functional or acceptable.. While builders have built in quality control measures, the quality is only as good as the subcontractors that are responsible for the work and/or post evaluation. We were happy to assist this client with a new construction evaluation focusing on functionality, but also lending advice on aesthetics and fit/finish. Ultimately, it appears that we met the clients needs and they were able to move followed comfortably with their new residence. Thank you so much for taking the time to have posted this review, and blessings to you and your family and your new home.
Stephen M.
05/2015
5.0
home inspection
 + -1 more
Summary: Thorough, knowledgeable, extremely responsive, and consistently go above-and-beyond the call of duty in terms of the quality of their work and the information they provide to the customer! First-time home-buyers, and our first inspection with Bay Home Inspections: we recommend their services to others without reservation! Michael and Jennifer Lynn were extremely thorough and knowledgeable with their home inspection, catching many issues throughout the home we ultimately purchased -- things ranging from missing knobs on the washer hookups, to a non-functioning hot water heater and unterminated live wires in the crawlspace. They also took the time to walk through the house with me, pointing out problems, and teaching me about the home. For example, they taught me about the wood used to construct the home, explained proper versus improper plumbing of sink drains throughout the home, showed me where the main water shut-off valves were located, and described which repairs were DIY projects versus items requiring professional attention. Aside from going above-and-beyond during our inspection, Michael also went beyond the call of duty throughout the remainder of our home-buying process. He stayed in contact with us while he was on vacation the week following our inspection, and remained a consummate profession (despite our own transaction agent as well as our seller's representation giving him the run-around when he asked for confirmation of repairs being made) even through THREE return visits to the property, all of which were scheduled at the last minute. We ultimately closed on the property last week, and Michael has continued to provide us with recommendations for other professionals, all of whom have proved exceptional, and he just sent us an e-mail 4 days ago following up on permitting searches he initiated with our city. As first-time homebuyers, we have been extremely grateful for Michael's patience and professionalism throughout this lengthy ordeal, and for the education he and Jennifer Lynn have provided at every step of the process.
Description of Work: Buyer's home inspection, Crawlspace inspection, Inspection of separate garage "In-Law" suite structure, 4-Point Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$545
Response from Bay Home Inspections LLC
Thank you so very much for this incredibly detailed account of your experience with our company. I could write 20 pages of comments regarding this historical property evaluation assignment. We felt very badly for the buyer regarding the treatment that he received from nearly every party involved with this transaction including, but not limited to, the sellers and their tradesmen. This was a full rehab/restoration of a very old building and detached mother-in-law quarters. We spent in excess of 10 man hours effecting the original evaluation, followed by another several hours of involvement with returns to ensure that changes were made and made correctly. I feel that this client is now very well-informed about all aspects of the property, both good and bad. I am happy that the he was ultimately able to pull everything together and close on this beautiful structure. We very much appreciate the business and also the time involved in writing this very intense review of our services. Thank you, thank you, thank you!
Renee P.
05/2015
5.0
home inspection
 + -1 more
We enthusiastically recommend Bay Home Inspections to anyone needing a home inspection! Our entire experience was fantastic and a tremendous value! Their dedication and professionalism made the whole process a breeze. The inspection was thorough and caught so many things we would never have noticed. On top of that, Michael and Jennifer are incredibly delightful people to meet! They cared enough to take the time to make sure I really understood all the information they had collected. They made sure all our questions had been answered (even weeks after the initial inspection). Phone calls and e-mails are answered promptly. The whole experience was very relaxed and friendly and very informative. We will never hire any other home inspection company than Bay Home inspections and will recommend them to anyone who could use their service.
Description of Work: Home Inspection & roof certification
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
What a wonderful, warm and inviting review! This client touched on many of our core business values which are centered around value (not price), thoroughness and the ability to stay in touch with the client to a level that satisfies and comforts. The comments are very thorough and speak for themselves, so there is not much else to say except THANK YOU! We very much appreciate this review.
Melissa H.
05/2015
5.0
home inspection
 + -1 more
I first contacted this provider by phone to get an estimate of what it would cost and services that could be rendered. While I left a voice-mail, I was contacted very promptly with a call back (which I feel is very professional). Over the phone we discussed the home that I was needing inspected due to a purchase contract, all areas of inspection that he would be doing (he does the 4-point and wind mitigation while there for the home inspection and will let you know if it's worth the extra cost to have him draw up the paperwork for you), any discounts that may apply to my situation (active duty military) and the date that services would be rendered (very flexible with you). The rest of our communication was by email, which was all courteous, and I had no issues with response time when asking a question. We even had a discussion on changing the time of the inspection through email and all flowed nicely. He was prompt to the home for inspection and did a very thorough job. The best part was the quick turnaround time for the home inspection report (which again was very thorough with detailed photos and descriptions)! If I had to have another home inspected, Bay Homes Inspections LLC would be the first number I call to set it up. They are fast, courteous, respond in a timely manner and very professional. Extremely satisfied with their services!!!
Description of Work: Home Inspection, 4-Point, Wind Mitigation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Response from Bay Home Inspections LLC
What a wonderful review, thank you! We initially clients call, which sometimes occurs because I take all client calls personally and may be on another line or mid-evaluation. I returned her call quickly and set up an appointment once I had gathered enough information to issue a quote and answer all questions. The evaluation went smoothly and we were able to provide her report very quickly. The review mentions certain discounts. We discount our primary services to active duty military, senior citizens, and ordained ministry as an act of appreciation. We were very happy to have assisted this client and, as always, will continue to be there in the future for any questions that may arise. We pray for a peaceful transitional period and many years of happiness in her new home! Thank you once again for this beautiful review.
Ethan L.
04/2015
5.0
home inspection
 + -1 more
Michael and Jennifer showed up on time and did an unbelievable job inspecting our home. He took me through every concern, and even helped me understand what it would take to fix it. He referred other people who were also top tier tradespeople. These are fantastic people with even better skill sets. PS- he emailed me a complete report the same night he inspected my home! Even my realtor was blown away! Thank you Michael and Jennifer!!
Description of Work: I needed a home inspection done. Called and spoke with Michael, from our first conversation I knew he was a PRO! Extremely knowledgable and willing to spend the time to explain the process and what he will look for
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bay Home Inspections LLC
We very much appreciate the fact that this client took time out of their busy schedule to review our services. Thank you very much. It brought a smile to my face when I read that their Realtor was "blown away", since real estate professionals see many, many inspection reports throughout their career. Although we are an established and solid business entity, validation is always appreciated. This client also shared that we offered advice on how to fix many of the issues and also offered contacts of ethical tradesmen from our personal phone book. We are able to go above and beyond in that department in many cases since we come from a contracting background, rather than having become an inspector by reading a book and taking a test. We always recommend that the client be a good consumer and conduct their own research, however. Thank you so much for this wonderful review!
Kelly H.
04/2015
5.0
home inspection
 + -1 more
Michael and Jennifer did an awesome job. I would definitely use them again and recommend to a friend. They are both very professional and detailed oriented, take extreme pride in the work they do, very thorough and the written report you will receive is excellent. They want you to be satisfied, trust me, you will be.
Description of Work: Full inspection of the home we were buying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Bay Home Inspections LLC
Awesome review! Short, sweet and straight to the point. Thank you so very much for taking the time to post this description of your experience with our company. This review suggested that we are "professional", "detailed", and take pride in our work. The client mentioned that they were also happy with the final report format. As far as we are concerned, the most important item list review is the indication that the client was satisfied. When the client is satisfied, we are satisfied! Thank you so much for reviewing our performance.
WINDELIZ G.
03/2015
5.0
home inspection
 + -1 more
This was the second inspection they performed for us. I called on a Friday night, around 10 pm to request an inspection for the following week, not expecting to hear from him until Monday, and not expecting to get an appointment within my desired time frame (they have a steady flow of work). Michael returned my call on Saturday around noon, since he recognized my name from the previous job, and was able to schedule me for Tuesday morning! Michael and Jennifer arrived early, yet waited until the scheduled time to begin the inspection in order to avoid disturbing the current owner. They thoroughly inspected the interior and exterior of the home, just as on the first inspection, taking about 2 hours to inspect the home. Then, they walked us through the home and pointed out many small issues, as well as one bigger issue. The walk-through itself took about an hour, and they patiently answered all questions, as well as gave us pointers on maintenance. They also let us know that the roof qualifies for a wind mitigation insurance discount, and told us to request the report once we are sure we will close on the house. They provided the online inspection report with photos and comments on all items that same night! The online report is well-organized, the link can be forwarded, and the report can be easily converted to PDF. Michael also answered all questions I emailed him over the next few days, responding to each email within just a few hours. We could not be happier with their services. I found Bay Home Inspections on Angie's List and absolutely recommend them to anyone needing a home inspection.
Description of Work: Michael & Jennifer completed a buyer's inspection on an approximately 1,800 SF, two-story single-family home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Bay Home Inspections LLC
Thank you for this wonderful and detailed review! Repeat assignments assure us that we are on track with our goal for customer satisfaction. Although we are sorry that the first house did not work out for them, we were happy to have protected them from a potential mistake. We always offer a presentation at the conclusion of our evaluation and make certain to allow enough time in our schedule to spend as much time with the client as their individual need dictates. Although our reports are among the most thorough available, containing many photos to help depict the condition of the property, it sometimes helps to see things first hand and have an opportunity to ask questions. This particular client continued to formulate questions after-the-fact, and we are happy that they felt comfortable reaching back out to us for more information. Since I take all client calls personally, sometimes a client finds themselves reaching my voicemail, but I strive to be as responsive as possible. We are happy to have met or exceeded this clients expectations, and we pray for many years of happiness in their new home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Home inspection
FAQ
Bay Home Inspections LLC is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Bay Home Inspections LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Bay Home Inspections LLC offers free project estimates.
No, Bay Home Inspections LLC does not offer eco-friendly accreditations.
Yes, Bay Home Inspections LLC offers a 10% senior discount.
No, Bay Home Inspections LLC does not offer emergency services.
No, Bay Home Inspections LLC does not offer warranties.
Bay Home Inspections LLC offers the following services: Home inspections Buyers inspections (to protect a buyer in the course of purchasing real estate), Sellers inspections (to determine and potential issues prior to listing for sale), Condition reports (to determine the condition of a property such as an inheritance or just to determine general condition), Warranty inspections (performed near the warranty expiration date), Commercial inspections, insurance inspections including wind mitigation, four point and roof condition eligibility certificate