GULF COAST ELECTRIC

I called this company twice for a quote on electrical work. Both times I was told someone would call me back but no one ever called. Apparently by their other reviews they do good work, but I'll never know.

Perfect. Great Service. Arrived as promised. Very Satisfied and highly recommend.

It went well serviceman was excellent.

The experience was very good. I chose to go with them, because the gentleman was knowledgeable, and he was willing to work with me, for any electrical work that I had. They were outstanding. They were flexible too.

Sent an email on the 14th through Angies list telling them our refrgierator caught on fire and I needed a price to toubleshoot outlet, etc..Wanted hourly rate. Did not get a response asking for more information until 9 days later.

replaced some aluminum wiring and ran new wire. Replaced and installed new outlets and switches. installed new outlet boxes for outside motion security lighting. also installed some new safety breakers

They showed up on time and did a great job.

Everything went very well. Craig is an experienced electrician. He worked quickly & got the job done right the first time. I value his experience & advise about safety. He gave us a tip about buying smoke detectors. Make sure that you check the date on the back of the devise. They are only good for 10 years & must be replaced. If you buy a detector that has been on the shelf for a number of years, that reduces the life of that device in your home. Very nice tip. I will ask for Craig the next time I have a need for an electrician.

Still waiting for an estimate before I can have them do the work. It has been a week so far, but I will keep posting every few days and update the time for their response. I was truly impressed with the knowledge of the rep from gulf coast, and would love for them to do the work upon obtaining an estimate.

He arrived on time , worked efficiently, and all went well.

Luke was great! He was professional and very polite. He explained everything to me and completed the work quickly. I will use this provider for all of my electrical needs in the future.

Mr. Jonier was very prompt. Unfortunately the surge protector couldn't be installed in my circuit box.

Very good just a little expensive.

It went very well. Several trips were needed to make the correction that I wanted but they were always on schedule and responsive. I am a former builder who appreciates subcontractors who take their work seriously and show up for appointments when they are scheduled. These folks did all of the above very well. I will not hesitate to call them again. I only wish they did plumbing and drywall repair too (lol)!!

Overall, it was excellent. The electrician, Dale, did a great job. He frequently checked with me about how I wanted thing done or what my preferences were to make sure everything was to my liking. He was efficient and knowledgeable. He cleaned each work area as he went. I highly recommend Gulf Coast Electric. If there was a downside, I was not provided any cost information when I scheduled the appointment but Dale, the electrician, provided me the hourly rate while at my home. Their costs were very reasonable and the bill arrived a couple of days after the work was completed.

Company had me on their schedule within 48 hours of my call. Dale called to let me know he was on his way, and identified himself and presented a business card at the door. He quickly determined the old 220V dryer receptacle was burned out and needed to be replaced, and he was also able to move it up the wall so it could be disconnected without moving the dryer. As he was working, I pointed out that the duct connection was not right, and he was able to do a better job than the plumber who had attempted it when I moved in a couple of weeks before. He also checked the vent and warned me that it was obstructed and needed to be cleared to eliminate a fire hazard! He cleaned up thoroughly, showed me a detailed work order/invoice, and let me know I would receive the bill in the mail. No need to write a check on the spot! Very polite, professional, and knowledgeable service... clearly a customer-oriented company. I would highly recommend them and will call again if needed.

It was very nice. We like everything they did, everything was did professionally and just right. If my husband accepted their contract, it must have been all day and the price must have been more than he has to. My husband checked around and checked Angie's List and they were the best. They were great people. They were here in no time after talking to them and everything was done that day and then they came back and checked it again.

Craig was right on time and was very professional and respectful of our home. He got the new halogen lights installed in a timely manner and was happy to do the smoke alarms when we asked about them at a fixed rate and got the old ones out and replaced in short order. Best experience we've ever had with an electrician. We will not hesitate to call Gulf Coast Electric again for any electrical needs.

Craig was early and fortunately so was I. I showed him the fan that I wanted to take down and the fan that was making noise. First, Craig found that the person who installed the old fan (i.e. the one being replaced) did so improperly (a plastic box). Craig replaced the box. It took him a while to fix what was done and install the new fan. He actually read the instructions that came with the fan. No problems with the new fan. No apparent wobble and no squeaky sound. Craig looked at the fan that was installed last fall and found a few things wrong. Craig was able to fix the noise problem and get rid of the wobble (the manual said there would be some wobble when on "high"). I had the three bedroom fans replace last fall too and discovered the remote to the master bedroom fan was also working the family room fan while I was in the master bedroom. As a result, Craig set the fans to different codes so a fan would not turn oin an empty room in error. Craig was there for 3 hours to get the work done. Most of it was taking out the old box (held up by 3 screws) and installing the new box. Note: Last fall I had a contractor major makeovers to the 2 bathrooms and swap out the ceiling fans (I bought the wrong fan for the front room - flush mount for a cathedral ceiling...oops) and replace the florescent light in the kitchen with a modern fixture. One person preformed the work. Installing tile, the light fixtures, vanities, painting, and the fans. I think what I have learned is that a jack of all trades is an expert in none. Overall the work looked great but I wonder what may come up in the future. Next time I act as contractor and hire experts in each field to do the work. ;-) I was very pleased with Craig and his work.

We are getting ready to move to Florida and we needed information on how much services would cost for electrical work on a house with aluminum wiring to help us decide whether or not some of the homes would would fit into our budget. With the understanding they couldn't give us a full estimate with out seeing the homes in question, Don gave me information on comparable jobs for homes with different square footage. Not only did he give me the information I needed but he also gave me information on problems I might encounter when it comes to insuring these homes which is something I didn't even consider. When I move to Niceville he will be the first person I call with my electrical needs.

I was very pleased with Craig and all the work he did for me. He is extremely nice and very professional. When he introduced himself, he presented me with the company business card. I showed him everything that I wish to have done and he was on it in no time. He made recommendations for my future projects, in which I will be using this company again! He worked non-stop from the minute he walked in until the work was finished. I know my job went beyond the time that was probably slotted for me, and Craig just kept on working hard. I kept adding things for him to do or kept asking him questions. He was very patient with me. I will highly recommend Gulf Coast Electric to my neighbors. It was a great treat to discover such a dependable company. Even when I made the appointment the gentleman that answered the telephone was courteous and so helpful about what I wanted to do and explained all the rates etc..

I called Gulf Coast on 2/6/13 to get an estimate on a full Kitchen remodel no one called me back until 2/12/13 when MetroPower had already estimated and completed the work. Gulf Coast did apologize when they finally called back but offered no explanation.

Bottomline: I was charged for a free estimate. I had requested a free estimate on some substantial electric work at my home. During the phone call the telephone attendant asked if I had any emergency repairs. I said no, but I agreed that they could look at some of the small items on my list (an outlet--here is where I went wrong, she had her hook to charge me.) She mentioned a $67 dollar service call for repairs performed. I said I understood. So when the guy shows up I tell him I just want the free estimate. We walk around the property, discussing the work that I had in mind and I finish with what he thought the estimate would be. He said he would have to go back to the shop, but before he went he said I was being charged for the visit and I might as well have a repair done. I was flumoxed, but realized as I talked with the gentlemen he was unable to do an estimate, they had sent a low level technician and I was being charged for my estimate. I had him repair an outlet. I was charged $162 to fix an outlet. Then Roger calls the next day and says "I am to do your estimate." I took time off from work again and met him. I let him know I was unsatisfied that I had asked for an estimate, got switched with a technician that I thought was doing the estimate, and then charged. When I went by to pay the bill, which totaled $162 (remember, I only had an outlet replaced) I was introduced to "Dave" I handed him the invoice and told him their charges were unacceptable for a free estimate. I said I knew that there was to be a $67 service fee if I had repairs ...he interrupted me and said very tersley and pointedly there was never any discussion of a $67 fee. He had the paper in his hand, and it clearly said "Service fee--$69." I knew he was not going to listen. I thanked him for his time and left. So, beware they overcharge, they attempt to pull you into repairs to pay for their "free estimate."

Tech arrived on time and quickly and efficiently performed needed work. He also did an excellent job of explaining what was wrong and steps to prevent other damage.

The maintenance was successful, and the report was forwarded to and accepted by DMI. Gulf Coast Electric employees were courteous and efficient. They get my "two thumbs up".