We are a full service electrical contracting company doing small to large jobs both residential and commercial. We specialize in electrical service work. We have 25 top notched employees to assist you in your needs. We operate out of fully stocked dispatched service vans. Our management staff has over 100 years of electrical experience. We are fully licensed and insured. We have won the AngiesList Super Service Award every year from 2013 to date because of our high level of customer service and excellent pricing. We were awarded the Northwest Florida Better Business Bureau TORCH AWARD which was created to publicly recognize businesses that insist on exceptionally high standards of ethics in dealing with customers. We have been awarded "Finest On The Emerald Coast" by area customers every year for 2012 to 2021, and voted as "Best in Destin" in providing electrical service. We are a BBB accredited business, and earned the BBB Torch Award for Business Ethics. We offer 24 hour emergency service 365 days a year, and when you call our office at anytime you speak to a real person. We appreciate the opportunity to earn your business. Thank You!
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Electrical service calls, repair, remodel, surge suppression, service upgrades, panel change outs, ceiling fan installation, new circuit installations, landscape lighting, security lighting, bucket truck, recessed lighting, boat dock wiring.
This company combines non-responsiveness with rude customer service. Avoid them. In early May we called them to get an estimate for some outdoor electric work. Their electrician showed up but we have yet to get an estimate now almost 3 months later. After repeated calls to get the estimate, all we have gotten is a bill; (who charges for estimates? At least they are efficient in sending a bill!) My wife called this week for the 4th time to ask for the estimate, and was told by an unbelievably rude woman that she had never called (false). Rather than being helpful, the woman kept repeating that she has worked there for 7 years and that she had never spoken to my wife. I am not sure who answered the phone on the previous calls, but it doesn't matter. It probably wasn't the "Miss Congeniality" that she encountered today, because who could forget someone that rude? After some back and forth about the missing estimate, my wife told the woman that we would not work with GC; the woman then hung up on her (classy!). The rudeness of this customer service person is even worse than the inability of this company to produce an estimate in 3 months. Their modus operandi seems to be "blame the customer." We did actually like the friendly and knowledgeable electrician who came to our house, but we were informed by the rude woman that he had "been let go." Seems like they let the wrong person go! Very disappointing experience.
Description of Work: outdoor lighting and wiring
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from GULF COAST ELECTRIC
Mr [Member Name Removed], I am the owner of Gulf Coast Electric. I called the number we have on file and left you a message to speak. We found that the first issue stemmed from our technician calling your service appointment as ācompleteā and not an estimate request. That incorrectly caused us to close your work order, send you an invoice, and consider the job finished. Please ignore and throw away the invoice. It has been removed from our system. Unfortunately, your account was not the only one affected by this employeeās recurring mistakes, and we had to terminate this employee. Gulf Coast Electric prides ourselves on accuracy and efficiency, and we strive to maintain the best of the best employees to ensure the best customer experience we can. I cannot speak to the other phone calls as much since I was not on the calls, however, I have personally spoken with everyone in our office regarding any and all customer communication to maintain our high level of professionalism at all times. If someone came across rudely or in any way made you feel uncomfortable, or if we dropped the ball thinking your job was complete, I am truly very sorry. We have been serving the Destin community for over 43 years continually winning local and regional awards for our electrical services, and I can assure you that we take all criticism as a learning opportunity. While we would still love to earn your business, I thank you for your comments, and hope to work with you in the future.
Lois J.
06/2022
5.0
electrician
Ā + -1 more
The power went out in out home about 9:45 PM. Checked outside and neighbors and all seemed to have power. FLP said power was coming to our home. Called other electrical companies for electrician with no success. Called Gulf Coast Electric. Spoke with Eddie and he drove from Crestview to our home in Shalimar in less than an hour. We explained the problem and he knew where to start and found we had a finicky main switch. He replaced it and we had power restored in less than thirty minutes. My husband and I are very impressed with Eddie's promptness, professionalism and skill. Even though the repair took place after midnight, Eddie demonstrated zeal for the job like it was a regular work hour. We both are thankful and grateful for Eddie restoring power in our home.
Description of Work: Restore power in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles C.
07/2020
5.0
electrician
Ā + -1 more
Great service, gave me a fair price for the work that needed to be done. Very professional, they will definitely have my business for anything electrical I need done.
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from GULF COAST ELECTRIC
Thank you for your review and your business!
Jim T.
07/2020
5.0
electrician
Ā + -1 more
Things could not have gone more smoothly or professionally. The work was done to a high standard and at a reasonable price. Craig, the electrician who did the work, explained what he was doing every step of the way. In particular, he planned the work so as to minimize any subsequent drywall repair. We could not be more pleased with Gulf Coast Electric and Craig, and will be using them again soon for some additional work.
Description of Work: Rewiring of kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from GULF COAST ELECTRIC
Glad to hear, thank you!
Colleen H.
07/2020
5.0
electrician, lighting
Ā + 0 more
They were excellent,on time and the price is very reasonable.
Description of Work: Outlet Repair and Lighting
Rating Category
Rating out of 5
Yes, I recommend this pro
$120
Response from GULF COAST ELECTRIC
Thank you!
Kim K.
12/2019
5.0
electrician
Ā + -1 more
Excellent. Great service. Very flexible, willing to do what was necessary.
Description of Work: Changed some light switches around, added some new outlets
Rating Category
Rating out of 5
value
4.0
Yes, I recommend this pro
Response from GULF COAST ELECTRIC
Thank you for the great review!
Nancy B.
01/2018
5.0
electrician, lighting
Ā + 0 more
The repairman fixed the GFCI to the lighting and a switch for the pool light. The reason I wonāt use them again is I was charged an extra $79 for living in Santa Rosa Beach. I was not advised there was an extra charge for where I lived.
Description of Work: Outdoor lighting repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$191
Response from GULF COAST ELECTRIC
Ms. [Member Name Removed], thank you very much for taking the time to submit your overall positive rating of our performance, we certainly appreciate it! However, I am sorry to learn you will not hire us again as we value the power of repeat customers. Please understand that as an industry standard we apply a Service Call charge to ALL of our invoices, as we communicate our pricing break out in a scripted reply when potential customers make their initial call to our office for service. We are dedicated to explaining to each customer the variance of Service Call pricing depending on job location (in your case a $10.00 increase from our base Service Call charge of $69.00). Please accept my personal apology if this was not clearly articulated to you. As mentioned, applying a variable Service Call rate is an industry standard and is used to account for travel time to and from job sites. It also enhances our quick response and service times as we uphold our pledge to provide unsurpassed electrical service. There are some comparable companies who do charge outright travel time, which varies widely depending on where the electrician is coming from, in lieu of a service charge. However, we do not believe this is a fair approach to have a customer bear the burden of having to pay for our electrician while enroute to the job location; especially when his previous job site very well may be many miles away and having to navigate through heavy traffic. We believe a flat rate service charge is more equitable. While we pride ourselves on being the best electrical service company around, we realize that sometimes our goal of maintaining our highest quality standards comes at a price. Please do not hesitate to contact me personally at (850) 837-8474 if I can further explain our pricing, or if you have any questions or require additional information. We thank you for using Gulf Coast Electric and hope you will consider using us again in the future. You truly are "plugging into superior service" when you choose Gulf Coast Electric!
Marsha C.
10/2017
5.0
electrician
Ā + -1 more
very well, this was needed services due to selling of a house and finishing up the inspection list and it was all done very timely.
Description of Work: rewiring a ceiling fan and capping off wires in electrical box
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from GULF COAST ELECTRIC
Thank you very much Ms. [Member Name Removed], for submitting your review of our service. We especially appreciate your kind comments and your likelihood of using us again if needed. We pride ourselves on providing superior customer service and applying expert electrical experience. We place a high value on the power of repeat customers, and believe it is a testimony of providing an exemplary product. Thank you once again for your positive review, and for choosing Gulf Coast Electric, where you truly are "plugging in to superior service"!
Lynne G.
04/2017
5.0
electrician
Ā + -1 more
Electrician knew right away what the problem was, explained it to me and corrected it. Very knowledgeable and professional.
Description of Work: Plug replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Response from GULF COAST ELECTRIC
Thank you Ma'am for your positive grading of our performance! We especially appreciate your specific description on how we met or exceeded your expectations. You have assured us we're on the right track in providing quality customer service. It's our pleasure to serve you, so please let us know if there is anything more we can do for you. Thank you once again!
Kenneth B.
04/2017
5.0
electrician, electronic repair
Ā + 0 more
They were pretty expensive. One person came to complete the service for me, and it took one day. When they were done, the area was clean - excellent.
Description of Work: They installed a new junction box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from GULF COAST ELECTRIC
Dear Mr. [Member Name Removed], thank you so much for taking the time to complete the Angie's list review of our performance. We place a high value on our customers' feedback as we strive to continuously improve our processes and services. We appreciate your positive comments regarding our work performance, albeit you believe our services are a bit pricey. Please understand that while we may be a bit higher priced (and certainly not in all cases), we employ a highly qualified work force who is carefully background checked and who comes to your home in a fully stocked work van. We are a fully licensed and insured company, and are an award-winning company (Angie's List Super Service Award, Better Business Bureau Torch Award for Ethics, Voted Finest on the Emerald Coast among others). While we pride ourselves on being the best electrical service company around, we realize that sometimes our goal of maintaining our high quality standards, and retaining the BEST electricians in our service area, comes at a price. Please feel free to contact us if we can further explain our pricing, or if you have any questions. Once again we thank you for using Gulf Coast Electric where you truly are "plugging into superior service"!
Richard K.
02/2017
5.0
electrician
Ā + -1 more
Dale S. was on time and did not stop until the job was completed - 4 1/2 hours of work. Well worth the money. I have used Gulf Coast Electric for 25 years and will continue to use and recommend them.
Description of Work: Remodeling the kitchen and needed wires extended and moved out of the way of new cabinets, move switches to other side of wall, wire up six can lights in ceiling, remove part of one circuit no longer used. Relocate lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from GULF COAST ELECTRIC
Thank you very much Mr. [Member Name Removed] for submitting your review of our performance. We know peoples' lives are very busy these days, so for you to take time out of your day to submit this thoughtful review is much appreciated! We strive hard everyday to exceed our customers' expectations and you have validated our efforts are paying off! Please let me know if there is anything more we can do for you. Otherwise, thank you once again for your positive ratings and your loyalty for our company. You truly are "Plugging In To Superior Service" when you choose Gulf Coast Electric!
Richard K.
02/2017
5.0
electrician
Ā + -1 more
Dale S. was on time and did not stop until the job was completed - 4 1/2 hours of work. Well worth the money. I have used Gulf Coast Electric for 25 years and will continue to use and recommend them.
Description of Work: Remodeling the kitchen and needed wires extended and moved out of the way of new cabinets, move switches to other side of wall, wire up six can lights in ceiling, remove part of one circuit no longer used. Relocate lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Stephen M.
12/2016
5.0
electrician, lighting
Ā + 0 more
They replaced incandescent high watt bulbs with low watt led bulbs fixtures and switches.
Description of Work: Spot lights in kitchen and microwave were blowing circuit breaker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GULF COAST ELECTRIC
Thank you very much for submitting your positive ratings on our performance! We, at Gulf Coast Electric, strive hard to exceed the expectations of our customers; and your review confirms we're on the right track. Please let us know if we can be of further assistance to you, and thank you once again for taking the time to submit your favorable review.
Pablo A.
10/2016
5.0
electrician, lighting, ceiling fans
Ā + 1 more
Technician was on time and did a good job.
Description of Work: Electrical
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from GULF COAST ELECTRIC
Dear Mr. [Member Name Removed], thank you so much for taking the time to submit your overall favorable review of our company and the service we provided you. We appraise every submittal and take our customer's feedback very seriously - it serves as a valuable tool to enhance our continuous improvement. And although you graded our pricing as a "C" for your invoice, we hope you understand the care taken to accommodate your request for various electrical work. Our records indicate we performed a multiple and various electrical items to include: install 4 dimmers, replaced 2 ceiling fans, installed dedicated receptacle to support chandelier, installed said chandelier, installed dedicated 3-speed fan control switch, installed a junction box and associated bathroom fixture, relocated existing switching to support installation of molding trim, installed receptacle and cable to support relocation of TV onto the wall, installed under cabinet lighting, installed switch and outlet for garbage disposal, evaluated and made sure safe condition existed for the sub-panel and cleaned off bus bar, in addition to accomplishing other minor electrical work. This was accomplished during 3 separate visits (approximately 20 hours). We at Gulf Coast Electric pride ourselves in employing the BEST service electricians in the area, and thus recognize we must pay a premium to garner and retain our highly qualified and talented work force. Additionally, we are a fully licensed, insured and bonded company; it is our hope our customers understand there is an overhead cost associated with maintaining these high standards. Otherwise, thank you once again for your overall favorable review, and we're optimistic you will use us in the future whenever you require quality services of an electrician!
Duane M.
07/2016
5.0
electrician
Ā + -1 more
Excellent interaction with Gulf Coast Electric. Everyone we interacted with was top notch and very pleasant to deal with. Very prompt service and professionally completed. I would absolutely call and schedule work in the future!
Description of Work: Hot Tub sub pannel, 3 way light switch, Dryer 220V plug installation - removal of Hot Tub sub panel at previous residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Response from GULF COAST ELECTRIC
Thank you so much, Sir, for providing an overall positive review of our performance! We know these days everyone's time is valuable; we are therefore very grateful you took the time to submit this review. I will be sure to forward your complimentary comments on to our office staff and our electrician who accommodated you. And we certainly do appreciate your future loyalty to Gulf Coast Electric! That said, please let us know if we can do anything more for you whatsoever. You truly are "plugging into superior service" when you choose Gulf Coast Electric!
David S.
06/2016
5.0
electrician
Ā + -1 more
Contractor appeared clean, knowledgeable and professional. Troubleshooting took about an hour and 15 to 20 minutes to fix problem. Had two concerns. Contractor had to go in the attic and left a trail of fiberglass insulation pieces through multiple rooms the house after they left. Job took about 1 hour and 15-20 minutes. The spend 40 minutes or so taking tools out to truck and preparing bill. Appearance of padding labor to charge 2 hours of labor. Edit: I talked with the owner, and he resolved all issues that I had.
Description of Work: Had two rooms that lost power. Trouble shooting and found loose connection in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from GULF COAST ELECTRIC
Thank you very much for taking the time to submit a review of our performance on Angie's List, in addition to responding and returning our Customer Survey which accompanies each of our invoices. I also appreciate you taking my call in response to your comments on our survey, and listening to our explanation of our charges. As explained, our electricians round to the nearest 5 minutes when computing time spend on the job site, in addition to taking the necessary time to conduct accurate troubleshooting. It is my understanding you accepted this explanation; and to further enhance our "good will" we reimbursed you with a check which equated to 1/2 hour of labor even though we believe our charge for time spent on the job was [Member Information Removed]. In light of our exchange, I am surprised to discover your C rating on Angie's List which implies we "padded" our labor, and that we did not clean up after ourselves. Mr. Sherritzee, please understand we place a high value on our integrity; we embrace our integrity as the first pillar of our core values (commitment to SAFETY is second, and our EXCELLENCE serves as our third). As such, I must take exception to your assertion that we "padded" the labor on our invoice as this is in direct contradiction to our core value. In June 2016 we conferred with our electrician, validated his time card, and conducted our own internal assessment of what we accomplished at your residence and concluded our fee was warranted. Regarding your assessed "C" grade on our responsiveness and punctuality, please feel free to contact me directly to further enlighten us on how we were not up to our typical standards in these areas. Our records indicate you called in for service on a Monday during our peak season, and we accommodated you on the following Friday for regularly scheduled service (you also had the option to elect for our Same Day Service provided at an elevated rate). Regardless of your rating(s), we sincerely appreciate your submittal of our performance as we understand this to be a valuable forum in ultimately providing a high quality of customer service. We're also appreciative of your intent to modify your initial ratings of our performance through Angie's List. We strive hard to exceed expectations, but acknowledge that we sometimes miss the mark. In these rare instances, and as we have demonstrated to you, we pull out all the stops to make it right. Thank you once again and we hope you provide us the opportunity in the future to demonstrate our true quality level of customer service!
Tom H.
05/2016
5.0
electrician
Ā + -1 more
I have used this company repeatedly for this and other jobs including extensive landscaping lighting that required exact measurement of distances so that the right transformers and cable sizes could be determined and installed. They are always responsive and superb workers. I also used them to install power lines at my church. Their work is neat and professional in every way. I can't say enough about them. They're great.
Description of Work: Troubleshoot bathroom ceiling lights that were overheating and shutting off, removed attic insulation that was placed too close to them; supplied and installed ten new ceiling cans, installed two light trims, replaced a floor outlet, trouble shoot oven light. Six hours labor involved and $642 in materials.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,125
Response from GULF COAST ELECTRIC
Mr. [Member Name Removed], thank you very much for submitting your positive rating of our service on Angie's List! We take pride in our work and actually demonstrating our claim of providing superior customer service. We appreciate the concerns our customers face when selecting an electrician, to include being assured proper power requirements are met, and especially that safety factors are considered and applied. We take these concerns to heart and have instilled these values into each of our electricians. You have validated our efforts are paying off! Thank you once again for your glowing review - please let us know if we can do anything else for you. And thank you for choosing Gulf Coast Electric where you truly are "plugging into superior service"!
Jon S.
03/2016
5.0
electrician, lighting
Ā + 0 more
Went well, very professional work, good worker on time and kept everything clean in each location he worked.
Description of Work: installed an outside outlet, motion detector security light, hard wired a vent hood over a grill, and replaced switches inside with dimmers at 12 locations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from GULF COAST ELECTRIC
Mr. [Member Name Removed], thank you very much for taking time to submit your review of our performance on Angie's List, and especially your overall positive approval of how we did. It truly is appreciated! Our records indicate Ron B. was the electrician who accomplished the work at your location. I am particularly pleased to learn Ron was respectful of your property, and cleaned up his areas once completed. Our aim is to leave residences in a condition better than we found it - and you assured us Ron is meeting and/or exceeding our goal. I will be sure to personally forward your rewarding comments on to Ron. And please do not hesitate to let us know if there are any areas where we can improve as well. Otherwise, thank you once again for your business and positive response!
Barbara H.
02/2016
5.0
electrician, lighting
Ā + 0 more
The technician, Roger, arrived on time and was extremely polite and professional. He was very knowledgeable, explained what had to be done and why and worked non-stop until the project was complete. I might add that this wasn't a small project and took a day and a half. I my opinion he should be the "employee of the month"! I just paid my bill and the charges were exactly what I expected, they were explained to me when I called to schedule the work. I might also add that we are in the process of renovating a home and have worked with many trades people during the process and this is some of the best service we have encountered .
Description of Work: Replaced and rewired and installed new light fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from GULF COAST ELECTRIC
Thank you so much Ms. [Member Name Removed] for submitting your glowing review of our performance! We especially appreciate your detailed breakdown on how Roger represented our company; and that we met billing expectations as well. We do our utmost to communicate all aspects of our service so our customers are not unpleasantly surprised - your feedback has validated our efforts are paying off. I will be sure to pass on to Roger your praise on his performance - your comments have gone a long way in making his case for "Employee of the Month"! Otherwise, please contact us if we can be of further assistance; we are very grateful for your business.
angie H.
12/2015
4.0
electrician, lighting
Ā + 0 more
The company apologized for not getting back to us following our initial attempt to contact them and promptly sent Don out to give us a quote. We received a quote of $900 maximum or time and materials--whichever was less. We were told by Don that labor was $69 an hour. There was some question as to how long it would take and how extensive the job would be since the ceiling fan that needed a light kit was 20 foot high on an extension rod and even higher to the ceiling (approximately 30 feet) and it wasn't clear if fan had already been prewired for a light kit --luckily it had been so installation went quickly. Our electrician "Ron" was very personable, knowledgeable and professional. He called approximately 30 minutes before his arrival time to let us know he was on his way and arrived on time. When he left everything was in working order but apparently two of the four LED bulbs we purchased from Lowes were defective and so they stopped working after about an hour or two. When we contacted Gulf Coast Electric they promptly scheduled for Ron to come out the next day to help us change lights out because we didn't have a 10 foot ladder and we really appreciated his assistance. Just a few things to bring to everyone's attention. In addition to time and material we were also charged for a service charge and two 10' ladder fees. A summary of materials provided by the company include the following: 2 dimmer switches (one for LED lights), 2 LED exterior flood lights plus installation supplies including wire, straps, wire nuts, etc. Total time the first day was three hours and without telling us in advance we were also charged for an additional hour of labor the next day plus the additional ladder fee while Ron spent less than 10 minutes changing our light bulbs out. Again, we appreciated him coming out but had we known it would cost an additional $69 plus ladder fee we probably would have borrowed a neighbor's ladder and done it ourselves. Initially the final invoice was $838 and after my husband spoke to George it was decreased to $795.99.
Description of Work: Electrician arrived at 8:15 am and left at 11:15 am. He provided and installed two dimmer switches, installed a light kit to ceiling fan which required a 10 foot ladder (light kit was provided by customer), and he provided and installed two exterior LED flood lamps. He returned the next day at approximately 1:30pm and left at 1:40pm to replace 2 LED bulbs that stopped working following installation the previous day.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$795
Response from GULF COAST ELECTRIC
We, at Gulf Coast Electric, are very grateful you ultimately trusted us to perform work at your residence in light of the fact we "stumbled out of the gates" by not providing you an estimate in a timely fashion (reference your previous review and our subsequent response). And we especially thank you for your overall positive review! However, we are disappointed that after providing a quote which was reduced to make up for your initial inconvenience, and then followed up with the option to perform our work on a Time & Material basis with a NOT TO EXCEED price of $900.00 (which you approved), you were still not satisfied with our price even though it came in $62.00 below our NTE quote. As we discussed, we pride ourselves in employing the BEST service electricians in the area, and thus recognize we must pay a premium to garner and retain our highly qualified and talented work force. Additionally, we are a fully licensed, insured and bonded company; it is our hope our customers understand there is an overhead cost associated with maintaining these high standards. Otherwise, thank you once again for your overall favorable review, and we hope you consider using us in the future if whenever you require quality services of an electrician!
angie H.
12/2015
1.0
electrician
Ā + -1 more
Last week we reviewed electricians on Angie's List and seeing mostly positive reviews sent a request to Gulf Coast Electric via the link provided with a brief description of the work we needed done. We provided our contact information including address and two different cell phone numbers. When we didn't hear back from anyone we called their office on Monday of this week and spoke with a customer service representative who said someone would call us back within two days to schedule an appointment. Today is Friday and no one has called. Luckily the work we need done is not urgent--however we are disappointed in the lack of follow-thru and wanted to let others know what happened. A neighbor provided us the name of another electrical company and so we're calling them this morning. Hopefully we'll have better luck with them.
Description of Work: N/A
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from GULF COAST ELECTRIC
Mr. [Member Name Removed], Plain and simple - we dropped the ball. Mr. [Member Name Removed], as we discussed, please accept our sincere apologies for not getting back to you in a timely manner. I can certainly provide a good explanation of why you experienced this rare occurrence, but the bottom line is you still had to wait an unreasonable amount of time for us to get back to you. For the benefit of others reading this review: we are working very closely with this client and are grateful they are allowing us to redeem ourselves. More to follow...
Christine S.
10/2015
5.0
electrician, outdoor lighting, lighting
Ā + 1 more
will definitely use them again. prompt, professional and the price was in my opinion was very fair. thank you!
Description of Work: fixed porch light that wasn't working. fixed my dryer cord. fixed the wall electric plug for my dryer. fixed loose and tested a few other electric plugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Response from GULF COAST ELECTRIC
Dear Ms. [Member Name Removed], thank you very much for submitting your review and your positive rating of our services to diagnose and repair your porch lights and dryer cord/receptacle. We endeavor every day to exceed our customer's expectations and hopefully we have achieved our goal. Please let us know if there is anything more we can do for you - or if we can improve in any way. Thank you once again for taking time out of your day to submit your review!
Jim H.
10/2015
5.0
electrician, lighting
Ā + 0 more
The technicians were on time, courteous and worked from start to finish of the project. I had too split the work into 2 visits, but that was all handled well by the scheduling staff. Very responsive, very clean and very professional! Definitely would recommend GCE to my friends. : )
Description of Work: GCE installed 6 outlets and 6 lights in the storage area under my house. They also installed 6 power outlets inside my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from GULF COAST ELECTRIC
Mr. [Member Name Removed], thank you very much for taking the time to submit your favorable review of our recent service to your residence, and especially for taking the extra measure to also complete the questionnaire. You have confirmed we are meeting our objective to provide superior quality customer service and that we "walk the talk"! We are proud of the strong reputation we have built in our community over the last 35 years. We know you are entrusting us to provide a safe product and strive to keep our customers informed every step of the way. Please let us know if there is anything more we can do, or if there is any area we can improve upon in any way. Thank you once again for your comments...it truly is appreciated!
Sheena P.
05/2015
5.0
electrician
Ā + -1 more
It went great! I am active duty military and manage my Florida property from overseas. The coordination with this company and Judy, the receptionist, was top-notch! Email is my primary means of communication and when I told them that, they kept me in the loop on every detail -- I loved working with this company and will hire them again in the future if needed, no questions asked!
Description of Work: Provider inspected electrical portion of wall oven unit and installed a new, larger amp.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from GULF COAST ELECTRIC
(removed member name), Thank you very much for taking the time to provide your glowing comments about our customer service, and especially the efforts made by Judy, our Receptionist/Office Manager. We made sure Judy was made aware of your comments and have recognized her accordingly. As Gulf Coast Electric's co-owner recently retired from the military, I can appreciate the challenges you face when shopping for quality service from afar and the time constraints/time zones which you must overcome. Your feedback has reinforced our commitment to provide quality customer service and assures us that, although we seek continuous improvement, we're doing things right. Please let us know if there is anything more we can do for you, and thank you once again for your comments. And also, thank you for your service and sacrifices you are making for our country!
donna A.
03/2015
5.0
electrician
Ā + -1 more
They have been very courteous and accommodating to construction delays. They have worked with us regarding billing for only work completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GULF COAST ELECTRIC
Dear Member, Thanks for your good review of our company on Angies List. Your review and your business is appreciated. Looking forward to servicing your electrical needs in the future. Thank you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting
FAQ
GULF COAST ELECTRIC is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
GULF COAST ELECTRIC accepts the following forms of payment: Check,MasterCard,Visa
Yes, GULF COAST ELECTRIC offers free project estimates.
Yes, GULF COAST ELECTRIC offers eco-friendly accreditations.
No, GULF COAST ELECTRIC does not offer a senior discount.
Yes, GULF COAST ELECTRIC offers emergency services.
Yes, GULF COAST ELECTRIC offers warranties.
GULF COAST ELECTRIC offers the following services: Electrical service calls, repair, remodel, surge suppression, service upgrades, panel change outs, ceiling fan installation, new circuit installations, landscape lighting, security lighting, bucket truck, recessed lighting, boat dock wiring.