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Professionals In Cleaning, Inc.

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

Professionals In Cleaning offers complete cleaning programs to both commercial and residential locations. We take great pride in providing quality methods of sanitary care and dependable service our clients can rely on. Day after day we provide our customers with the quality of care that exceeds expectation.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Janitorial, Housekeeping, Green Carpet Cleaning, Crime Scene Cleaning, Green Germ Control, Floor Sealing, Floor polishing and Buffering, Air Purifying, Appliance Cleaning, Property Maintenance, Porter Services, Recycling Programs.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
7%
3
8%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 101-145 of 145 reviews

Sheila G.
01/2016
1.0
house cleaning
  + -1 more
.
Description of Work: Housecleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Professionals In Cleaning, Inc.
We called and emailed customer several times to schedule their services and the customer never responded. We even called twice on a particular day. The first time she hung up on us and the second time she never picked up the call.

Pamela V.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: very professional and hard working individuals. Did a great job cleaning the house for our move out. Would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William T M.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

wendy P.
10/2015
5.0
house cleaning
  + -1 more
great
Description of Work: cleaned my house beautifully

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Norman M.
10/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: They wouldn't clean our kitchen or our bathroom the way wanted. We are moving and that's all that we needed to have done and they refused to do it.
Rating CategoryRating out of 5

Response from Professionals In Cleaning, Inc.
With all due respect. We were literally kicked out of the house by member's Wife. They paid for a STANDARD house cleaning and wanted a THOROUGH cleaning done instead. When I tried to explain to them the difference the Wife just started being disrespectful and saying to get the h€ll out of their house. In all of our years doing this work we have never been so humiliated and disrespected ever before. I'd caution Angie's List to look at any other complaints about the members wife. The member was tring to listen and was very reasonable yet the wife was extremely disrespectful. Not even rude just plain disrespectful.

Ruth W. W.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: date of service 7/01/15 cost 199.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Gisselle X.
09/2015
5.0
house cleaning
  + -1 more
They did an Amazing job as always!
Description of Work: Post Construction Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

gerald K.
08/2015
5.0
house cleaning, interior painters
  + 0 more
unknown
Description of Work: A thorough cleaning of my home. They were very professional and completed the service in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heather and Dean C.
07/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Steven S.
07/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: Came to my home, insulted me by continually explaining their special after I told them I understood, treating me like some kind of mental incapable. Our house is not at all dirty, but as my wife and I have physical limitations we occasionally need help with high dusting of fans and windows and with scrubbing bathtub, also behind appliances. The man spent (literally) 15 minutes explaining over and over the limitations of his special as one would to a slow child. Since we had family visiting in three days and had no time to engage another service and had paid in advance, I asked that we just get to it. The two went to their vehicle as though to collect their equipment, got in and left. They would not answer their phone and never explained.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$160

Response from Professionals In Cleaning, Inc.
We treat our customers with the up most respect. The customer is correct. We spent about 10 minutes explaining the deal. But, not because we feel they are mentally incapable of comprehending. We kept explaining because the customer kept getting upset and raising his voice whenever he requested things that were not included in the deal. He wanted us to move a duck and her eggs off and on the bed, blinds and other things that were not included in the deal. His wife tried to calm him down and we even said that we would do certain things even though it wasn't in the deal. But, he wanted more and more. We finally, in a respectful way, said that we would do what was in our check list as we can not be moving ducks and other animals around. He said and we quote, "Oh, just shut up and get to it!" He did not scream it. But, that was still very disrespectful. We told him Sir we are hard working people and do not deserve comments like that. We said have a good day and left. Immediately, we called Angie's List and requested he receive a full refund or someone else that could come out and clean his home and the trailer that he wanted to get cleaned for free. We do apologize but we will not take any disrespect from people. Nor will we put in a postion to be disrespectful. We wish you the best on your future endeavors!

Neeshma L.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned the house and it was perfectly done - i'm usually very picky and when i got home, i was very pleased with the service they provided and was told they were very professional by the person who stayed home to let them in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Joan N.
07/2015
5.0
floor cleaning, house cleaning, window cleaning
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$245

George and Rosemarie R.
07/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cynthia M.
07/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Professionals In Cleaning, Inc.
Thank you for your review!

Gisselle X.
06/2015
5.0
buffing & polishing, floor cleaning
  + 0 more
Great job!
Description of Work: Polished Wood and Laminate Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Danielle P.
06/2015
1.0
house cleaning
  + -1 more
Never showed!
Description of Work: Never showed. They called at 11:00 am bc they were worried about the size of my house. I sent several emails letting them know the size of my house and that I was willing to pay more! They called at 2:00 stating there personnel was in s car accident. Really seemed strange since I had two calls in the morning, both worried over size and their appt was for 2:30! This was booked way in advance in correlation with selling my house. Beware, they will not show or make excuses not to show!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

Response from Professionals In Cleaning, Inc.
Customer purchased a coupon for house cleaning up to 3,100 sqft! The day before the service customer advised the house was over 4,900 sqft. We advised that there would be an additional charge as she was 1,800 sqft over the max sqft she purchased. She got real upset and said she wouldn't pay more. When I explained that the difference in sqft is literally another full house she stated that spics like us needed to get a college education. Which I found out of line. Especially since I have a Bachelors Degree in Business Administration. She then started saying she was going to have her attorney write a nasty review on my company on her behalf. Which I found odd as she has a Doctors degree as she stated. I can not figure out why she would not write the review herself. In regards to the car accident, I personally sent the customer the picture of the accident scene and advised her that we would have someone else out there the next day. That's when we started talking about the price difference. Dear customer we wish you the best on your future endeavors and hope you understand that 4,900sqft is about 2 to 3 houses combined. You really can't purchase a deal that has restrictions and not expect the additional charge.

HARVEY L.
04/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

mary W.
03/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$159

Response from Professionals In Cleaning, Inc.
Thank you! It was our pleasure to serve your residential cleaning needs.

Joan S.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a great job - paying attention to details. While they were here they were training a new employee and I could hear them instruct her on how to clean certain items. They were thorough and professional. Would use them again in a heart beat!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Professionals In Cleaning, Inc.
Thank you! It was our pleasure to serve your residential cleaning needs.

Rebecca C.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I had a deep cleaning of my house. Everything looks fantastic and I wouldn't hesitate to use them again or recommend to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Professionals In Cleaning, Inc.
Thank you! It was our pleasure to serve your residential cleaning needs.

James and Margaret W.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professionals In Cleaning, Inc.
Thank you! It was our pleasure to serve your residential cleaning needs.

scott C.
10/2014
2.0
house cleaning
  + -1 more
,
Description of Work: That was a joke...didn't even clean kitchen countertop or front of appliances, ie. stove,DW, fridge..c'mon man. I ask them to do other stuff an they said it was extra.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Professionals In Cleaning, Inc.
Customer was not available to do a walk through. We spent between 3 cleaners a total of 9 man hours cleaning. The house was empty and was cleaned. We took before and after pictures. We must admit that the house was a little hard to clean because we came prepared to clean a livable house. When we got to the address, which wasn't the one on the deal, there was a lot of after construction cleaning. As far as the Joke, I am assuming the customer is referring to most of the outlets having smoke come out of them when we attempted to use them to vacuum. Customer was advised of the fire hazard but stated that he just wanted to rent the property.

DAVID M.
09/2014
3.0
house cleaning
  + -1 more
x
Description of Work: x

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Response from Professionals In Cleaning, Inc.
Hi. We apologize for not being able to meet your standards. We hope you could give us another opportunity in the future so that we might be able to rectify anything we missed. Thank you! It was our pleasure to serve your residential cleaning needs.

Gail B.
08/2014
3.0
floor cleaning, house cleaning, window cleaning
  + 1 more
unknown
Description of Work: No confirmation call on the day prior. I finally called them at 9:30am, the day of Service & was told they would be leaving soon. They arrived at about 10:45am & left at 1:1pm, How can you do a THOROUGH cleaning in the short a time? & for $199!!! WE are in the process of moving so 2 0f our 3 bedrooms were not to be cleaned. I never got a Check List from the Owner, BTY. I outlined where I wanted the emphasis on this cleaning & since they were not cleaning 2 bedrooms, I asked if more detail could be given to other tasks to make up for what they weren't doing. The Owner got very defensive with me & started spouting off about him quiting Angie's List if I was a Secret Shopper, & how he thought I was mad & perhaps this cleaning was not going to work out! Really! I calmed him down & the cleaning proceeded. I asked that he clean the dust from under the bed (one bed) & also under my Couch & he says that's not part of the THOROUGH Cleaning package. The Cleaning continues & he eventually saw the error of his outburst & did clean those areas. I asked that the Kitchen Cabinets could be VERY well cleaned & they said yes. They looked exactly the same after they left. The oven was cleaned, except for the glass panel in the door,which they said would never be too difficult to clean & outlined an absurd process I might try or else just get a NEW window. The day after they were here, I cleaned that window with Spic & Span & a Razor blade. It looks like new! When I was sweeping after dinner later that night, I found lots of the grime from the oven, under the oven! The Guest bathroom looked good because it was almost clean already. They did not clean the ring in the toilet because they didn't have the proper "Stone". |The Master bath Had some mold to be removed & it was not. They never moved BOTH shower doors & there was crud behind one. |I was impressed that they took up area rugs & vacuumed. That was good, however, they used a "Swiffer " Type Mop that just moved all the dirt around & did NOT Clean the floor. The floors were sticky & dull & I have photos of how Dirty my feet got by walking barefoot on that floor, after they left. They moved everything around without 1st asking me if it was ok & being a creature of Habit, I had to take the time to put everything back where it belonged. Even the Refrigerator shelves were in NEW positions! |I most certainly will NOT use this company again & paid $199 dollars for 2 1/2 hours of their time! NOT a DEAL it was touted to be. Very Disapointed!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$199

Response from Professionals In Cleaning, Inc.
I am only answering this review to get a few facts straight. I understand that we are not a perfect company and that here and then we might drop the ball. When we do we take ownership of the situation and do everything in our power to fix it. That being said.... First off with all due respect, you were the only person with a deplorable mood. We tried to be very friendly at all times. As soon as we got there you greeted us in a very unprofessional and disrespectful way. Asking us if we spoke English and if there was an American within the group. You went on to saying that you were going through some hard times and that was why you were in the mood you were in. This was only after I advised you that if you kept on being disrespectful we would have to leave. Also, while we didn't clean 2 of your rooms the house was in such deplorable conditions that honestly we were supposed to charge you an additional fee as per the deal and we didn't. We are very honest and ethical. Quite frankly some of the things you mentioned are just a bold face lie. Again we are not perfect. But, as a person that is an adult we are quite surprised that you would fib about a service the way you did. At no time did you have to calm me down as it was me who calmed you down by doing things out of the scope of work. Keep in mind that this was a thorough cleaning and not a deep cleaning. There was 3 of us there working really hard to get the house out of the disastrous conditions it was in. It was obvious that you were not going to be please no matter what. But, what really upsets me again is the lying. To continue....as far as the mold in the master bathroom. We do not do Mold Remediation on this deal. Deal does cover mildew, which was treated. All shower doors are moved every time. Bathrooms looked like they were never cleaned or were cleaned very mediocre. As far as the kitchen....all the cabinets were wiped down as per deal. Refrigerator was cleaned top to bottom. Maybe there were some shelves that were moved up or down one opening and we apologize for not being perfect. The oven was cleaned as well. The grease marks that didn't come off was due to years of neglect and the grease has spread in between the view glass. Floors....we absolutely do not use swifter. We vacuumed the house completely. We did pick up carpets and such. The reason why quite honestly the floor could have been dirty is the following. While cleaning you had your dog outside in the heat. The poor thing looked like he was about to have a heat stroke and we brought him inside and gave him water. The hour or so we were still there after we brought him in the poor thing was still trying to gas for breath. Now we vacuumed a few times over what we had cleaned because he kept walking over the floor. I didn't say anything because, as a dog owner, I didn't want him put back out side in that hot weather. As for the wood/laminate floors we do not mop them with water as water can damage those type of floors. Instead we use Bona. Bona is one of the best wood and laminate floor cleaners. Again wing that the floor was in deplorable conditions from it not being cleaned properly there was only so much that we could do. As far as it being sticky...sorry there is absolutely no possible way because before I left I went throughout the check list that you supposably never received and made sure everything was done. Getting back to the cleaning under the bed and sofa. The issue again is that it wasn't part of the scope of work. Even when I finally agreed to do it, to get you out of your deplorable mood, there were rifles and guns all over the place. Which is not a problem for me because I am pro-gun. But, we do have policies that we can not touch, clean, or even move your guns. Finally, the all important checklist. If you didn't receive a check list then how do you know about it? You see when you are honest you don't have to worry about stating facts. Not only did you receive a checklist, but I personally did a complete walk through of the house with you. You contradict yourself so much because you say we didn't do a thorough cleaning. Yet you also, complain about having to put things back to place because they were all moved to dust and they were cleaned. To put the icing on the cake you asked for my card before you left because you were happy with the service and the fact that you could keep the checklist. Please note that we also, attempted to go to your home on another occasion and you forgot about the appointment and your weren't charged a trip fee. We wish you the best on your future endeavors. Moving forward we will not be able to service any of your properties again because we hold our customers to the same high standards of honesty, integrity, ethics, and respectfulness that we are held to ourselves. My only advise I can share with you is that if you are honest and give your honest opinion, wether good or bad, things will always work out in your favor. Also, judging someone because of their ethnic background will never help. I am a PROUD AMERICAN. I was born in Chicago, Illinois. I love my Country with a passion unsurpassed by anything. I am a PROUD Conservative. But, I am saddened when the very few people, as yourself, take reproach on people like me because of my heritage and not knowing that I am an American. Please treat everyone equal. Again Best wishes.

nancy K.
08/2014
5.0
home & garage organization, house cleaning
  + 0 more
unknown
Description of Work: They did a great job, they clean and do a little organizing, straigtening and everything looks so much better. They even organized my refigerator. Be sure to take the walk-through they offer when they are almost done, no one can see everything, but i noticed a couple of things that needed additional attention and they got right to it. There were 3 cleaners and they were here for 3 hours. I really liked the way they straightened and organized as they went along. all the books on my bookshelf were taken off, dusted and replaced much nicer than they had been. Same with sheloves and bathroom accessories,etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Professionals In Cleaning, Inc.
Thank you for the review! It was our pleasure to services your Residential Cleaning Needs.

Contact information

PO Box 390352, Deltona, FL 32739

www.professionalsincleaning.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Interior Painting,
Carpet Cleaning,
Home and Garage Organization,
Buffing and Polishing,
Home inspection,
Mold Testing & Remediation,
Gutters,
Gutter Cleaning

FAQ

Professionals In Cleaning, Inc. is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: Closed

Professionals In Cleaning, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Professionals In Cleaning, Inc. offers free project estimates.
Yes, Professionals In Cleaning, Inc. offers eco-friendly accreditations.
Yes, Professionals In Cleaning, Inc. offers a 10% senior discount.
Yes, Professionals In Cleaning, Inc. offers emergency services.
No, Professionals In Cleaning, Inc. does not offer warranties.
Professionals In Cleaning, Inc. offers the following services: Janitorial, Housekeeping, Green Carpet Cleaning, Crime Scene Cleaning, Green Germ Control, Floor Sealing, Floor polishing and Buffering, Air Purifying, Appliance Cleaning, Property Maintenance, Porter Services, Recycling Programs.
N/A

Contact information

PO Box 390352, Deltona, FL 32739

www.professionalsincleaning.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed