Your leading Florida Generac Dealer Servicing & Installing Automatic, Whole Home Standby Generators, not portables.
We maintain long-lasting relationships with our customers by exceeding expectations and gaining trust through exceptional performance, unparalleled service, and honest and ethical business practices.
Reliable Power Systems is 100 percent dedicated to providing an outstanding experience and your complete satisfaction.
About Reliable:
We are a team of over 100+ experienced professionals who handle everything from start to finish.
We are fully insured and carry General Liability, Fleet Insurance, and Worker’s Compensation.
No Outside Contractors. Ever.
All our technicians are highly trained and factory certified.
We maintain a fully stocked 20,000 sq ft warehouse allowing us to rapidly respond to your needs
All our team members undergo extensive background checks as well as drug testing.
Reliable offers 24/7/365 service! In an emergency, our LIVE answering service will notify the on-call technician, who will return your call within 15 minutes.
In addition to winning the Generac Power Pro Premier Award for the ninth consecutive year, we earned the 2021 Connectivity Kings Award, recognizing our dedication to remotely monitoring all of our customers’ generators. We received our second consecutive Generac Industry Excellence Award, the top award in the Generac organization.
The prestigious honor is awarded based on our continued demonstration of excellence in selling, installing, and servicing Generac home standby generators.
We thank you for the opportunity to earn your business and hope you make the Reliable choice!
We look forward to welcoming you to the Reliable family.
Business highlights
23 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Electrical
Services we don't offer
We currently do not:
Miami Dade County:
Do not Sell or install any generators in Miami-Dade County
Portable and Solar Generators:
Do not sell, install or service portable or solar generators
Apartments/Condominiums/Commercial:
Do not sell or install generators for the above projects
electrician, lighting, ceiling fans, generator service
 + 2 more
As you can tell from above, not good.
Description of Work: Had an appointment scheduled for 8-12 on May 24 to get an estimate on a new residential service as well as other work. I was informed that there is a service charge of $189.00 for the estimate and told it would be refunded if they were given the job. Thankfully I did not prepay for the estimate. The estimator did not show up. I called and got their answering service. The young lady who answered took my information and said someone would call me back shortly. Needless to say I never received a call back. Very unprofessional to say the least.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Reliable Power Systems
We are so sorry to have missed you! We sent something to you upon receiving this message, we hope you received it! We will reach out to you again to see if we may be of assistance. We will take every opportunity to make this right for you.
Louise G.
05/2017
1.0
electrician, lighting
 + 0 more
They were not interested in work that involved a weeks work for a new addition 2nd floor (new wiring) They only charge by the hour, they said did not do "big" residential jobs! :(
Description of Work: Work that involved a weeks work for a new addition 2nd floor (new wiring, lighting etc). Wanted one company to work the whole job..
Rating Category
Rating out of 5
professionalism
3.0
$10,000
Response from Reliable Power Systems
Hi there! It is true that your project is outside of the services we offer. We provide electrical services, but this type of work is considered to be along the lines of 'new construction' rather than 'electrical service'. We are happy to help you in the future with any electrical service requests where one of our wonderful electricians will come out in a fully stocked truck ready to provide options and solutions for any electrical service needs. Also, we do not charge by the hour, but rather we are a flat rate company. I did take a moment to listen to the recording of the call to ensure that we were polite and courteous and that the information shared was accurate. You may call me directly anytime at 561-362-4484 Jaclyne Mignano Manager
Adriana and Steve S.
05/2017
5.0
electrician, generator service
 + 0 more
Jarrod checked our generator, made sure we had the right amount of oil - it was overfilled - and gave us ease of mind. Thanks, Jarrod!
Description of Work: Our generator needed to be checked, since hurricane season is upon us!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Reliable Power Systems
Thank you for sharing your experience, and for being a very valued customer!
Ed Z.
05/2017
5.0
generator service
 + -1 more
Kyle was excellent. Very professional. Explained everything and answered all my questions.
Description of Work: Regular maintenance contract on home stand by generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
Thank you very much for the review! We are so happy you are pleased.
Lynn H.
05/2017
5.0
generator service
 + -1 more
As usual they were punctual and very professional. Answered all of my questions and even told me I didn't need some additional items I inquired about.
Description of Work: Bi-annual check of my whole house generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
We are so happy to have you as a valued customer Ms. [Member Name Removed]. Thank you for your kind words!
Jason A.
05/2017
5.0
electrician, lighting
 + 0 more
They are always easy to work with and the tech's are prompt and explain things well. Price will be higher than others but I've learned you get what you pay for.
Description of Work: Most recently, installation of recessed lighting that was botched by another company. Have had them install outlets, receptacles, whole house surge protectors and more.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
We are happy you are pleased!! We really appreciate your business very much.
SANDY H.
05/2017
5.0
lighting, ceiling fans
 + 0 more
I'm not complaining. The ONLY reason I'm reviewing is to remind customers to confirm whether a company offers free estimates that will greatly impact the total cost of a small job and make them feel locked in to hire. It's a cost to factor and since I like to "shop around," I wrote Reliable Power to get a rough, ball-park estimate for simple ceiling fan installation. The office promptly messaged me back and a pleasant & knowledgeable lady explained why they always require the customer to pay for a visit to estimate this simple job. I do understand this is company policy though it makes it near impossible to compare prices. Again, if I paid for an estimate, I'd feel like I'd made an investment and pressured to go with the company - regardless of whom. Another thing - I could send photos for such basic work, and would rather get a minimum price with a contract stipulation that the end price may be higher based on time spent, etc.
Description of Work: asked for "rough estimate" of ceiling fan(s) installation
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
Ms. [Member Name Removed], Thank you for your comments and for clarifying with the Angie's List community. You are absolutely correct, we do feel it is in our customers' best interest to have the electricians review the work before providing a price range. While our office staff are all extraordinary, bright and caring, they are not our electricians, and our electricians we keep pretty busy out on the field providing the onsite estimates and performing the work. We do receive many calls a day from first time callers/ future customers, who are already in the middle of projects that they started with other companies, who either quoted over the phone or provided an estimate only to find that the estimate changed in the middle of the work. One of the reasons we charge for the estimate is to make sure the proper diligence is done to come up with the proper scope of work, a price that won't change on you, and even provide a few options (as there is often more than one way to go about an installation, even a simple one, and we want to make sure our customers are properly informed of the options at hand and have some price points to choose from). I know for some small jobs it may seem unnecessary, but we would surely hate to overquote you and miss the opportunity to work with you, or underquote you and have you be disappointed, based on a photograph. We truly feel this is the best practice, however we do understand that this will not work for everyone. Thank you for reading. I appreciate the opportunity to share more about who we are and why we work they way we do.
Melissa G.
05/2017
5.0
electrician, lighting
 + 0 more
They did a great job and were very professional!
Description of Work: New lighting installed and 2 fixtures switched out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Reliable Power Systems
We appreciate having you as a valued customer!
Rafael F.
04/2017
4.0
electrician
 + -1 more
It took them 1 hour and 15 minutes. Expensive for one hour of work. Will hire them again if I do not have other options.
Description of Work: Installation of microwave oven outlet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
Paul P.
03/2017
3.0
propane sales
 + -1 more
The quote was about right, its just that they didn't follow up on my questions or my requests for a site visit.
Description of Work: I called for a quote to install a propane tank.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0
$7,500
Response from Reliable Power Systems
Hi Mr. [Member Name Removed]! Yes, while we are a full service generator install company, a full service generator maintenance company, and a full service electrical service company, we are also licensed gas professionals. Unfortunately we do not yet have a full fleet so scheduling requires a little extra coordination. I am sorry to hear we fell short in the follow up with you... We pride ourselves on both our customer service, and the quality of our work, and we will do anything we can to make this right. Expect a call today.
Patrick T.
03/2017
5.0
generator service
 + -1 more
I had a very wonderful experience with Frank and the installation team which included to name a few Brian, Pat and Mr. Treasure who were there on time; courteous and polite, kept me informed as to what they would be doing and when; entertained my many questions, displayed excellent work ethic and superb knowledge and experience in all their tasks throughout the day. I was very lucky to have gotten this team after another client cancelled on short notice. I found Frank very knowledgeable and asked for him to be my startup Technician(which was standard) . I had very little downtime with my power and was advised every time it would be off. I would like to state I had contacted quiet a few other companies(because that's what you are suppose to do) and only had Reliable come out to the house to do a survey; after meeting with Chris(salesperson) that was it. I realized not only did they have the experience doing Generac and other generator for years; they were on top of everyone else who was in the business. I must say in that in the end it was the other amazing 4/5 star reviews online like mine that sealed the deal. Than you Reliable I will most definitely be using your services again. Frank L. 03/07/17
Description of Work: Install a Generac Stanby Generator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick T.
03/2017
5.0
electrician, propane sales, generator service
 + 1 more
I had a very wonderful experience with Frank and the installation team which included to name a few Brian, Pat and Mr. Treasure who were there on time; courteous and polite, kept me informed as to what they would be doing and when; entertained my many questions, displayed excellent work ethic and superb knowledge and experience in all their tasks throughout the day. I was very lucky to have gotten this team after another client cancelled on short notice. I found Frank very knowledgeable and asked for him to be my startup Technician(which was standard) . I had very little downtime with my power and was advised every time it would be off. I would like to state I had contacted quiet a few other companies(because that's what you are suppose to do) and only had Reliable come out to the house to do a survey; after meeting with Chris(salesperson) that was it. I realized not only did they have the experience doing Generac and other generator for years; they were on top of everyone else who was in the business. I must say in that in the end it was the other amazing 4/5 star reviews online like mine that sealed the deal. Than you Reliable I will most definitely be using your services again.
Description of Work: Install 22 KW General Generator and LP 500 Gallon Tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,500
Response from Reliable Power Systems
Thank you so much for sharing this feedback! Our customers mean everything to us, and we are so happy to have you as part of the family! We are just a phone call away should you require any further assistance.
HEIDE R.
02/2017
5.0
electrician, lighting, ceiling fans
 + 1 more
Great - very efficient and competent11
Description of Work: Several large chandeliers & ceiling fans
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
Our customers mean the world to us. Thanks for your feedback!
Scott S.
02/2017
5.0
electrician
 + -1 more
Chris from Reliable was great. He showed up on time, did a fantastic job finishing ahead of time and coordinated very well with FPL and the city inspector. He is also a very nice gentleman that I would definitely hire again should I need additional electrical services.
Description of Work: I installed a boat lift and need an electrician to run power to the dock and connect the motors. Additionally, I needed to replace the junction pipe to the meter which required coordination with FPL to shut down the power to the house and to coordinate an inspection from the city prior to restoring the power the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Response from Reliable Power Systems
We are so happy you are pleased! We are always here for you should you need any further assistance!
steve B.
02/2017
5.0
generator service
 + -1 more
great don't waste ur time looking for anyone else these guys are great
Description of Work: 6 month service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Reliable Power Systems
Thank you so much for sharing your feedback! We appreciate you and are happy to have you!
Gregory K.
02/2017
5.0
generator service
 + -1 more
The job went well. There was an issue with the gas tank popping out of the ground after a very heavy rain (Davie was flooded), so I wish they were more clear that the tank should be filling immediately after being placed in the ground. Besides this everything went really well and we are happy with the results.
Description of Work: Installed power generator for the whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Joan K.
01/2017
5.0
generator service
 + -1 more
Excellent: prompt, courteous,professional ; completely competent and reliable.
Description of Work: Whole-house (gas) generator maintenance &repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
We appreciate the opportunity to have served you! Please let us know if you need any further assistance!
Joan K.
01/2017
5.0
generator service
 + -1 more
Excellent ,Competent, courteous professional and HONEST technicians. Thank you.
Description of Work: Generator maintenance and repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lloyd K.
01/2017
5.0
generator service
 + -1 more
Everything went well. Matt was on time and very helpful when explaining the services.
Description of Work: Replace battery, oil change, and new annual service contract.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Reliable Power Systems
Thank you so much for the feedback! We are happy to have you as a very valued customer.
Alan B.
01/2017
5.0
generator service
 + -1 more
Very pleased with all aspects of dealing with company.
Description of Work: Service & purchase home generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
We appreciate you! Thank you for sharing this with us and the Angie's List community.
Robert R.
01/2017
5.0
generator service
 + -1 more
Reliable was "reliable, efficient, timely and professional. Everything went as planned.
Description of Work: Replaced a partial house generator with a whole house generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Reliable Power Systems
We appreciate the opportunity to have served you! Thank you for taking the time to share your valualbe feedback!
Abby G.
01/2017
5.0
electrician, lighting, ceiling fans
 + 1 more
Perfect. Polite, efficient installation at a reasonable price. Rehired Advance Electric Service to replace the wiring in my den.
Description of Work: Old fan with light removed. New fan with light hung in its place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Reliable Power Systems
Thank you for sharing your feedback! We are always here for you should you need anything further.
Lewis P.
12/2016
5.0
generator service
 + -1 more
Installed on time and in budget. Lots' of communication and courteous folks.
Description of Work: New generator installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Response from Reliable Power Systems
We are so happy you are pleased! Our customer's mean the world to us.
Albert M.
12/2016
1.0
electrician, lighting
 + 0 more
DO NOT CALL THIS COMPANY THEY RIP YOU OFF!!!!!
Description of Work: They put in 12 LED fluorescent lights which I purchased. They were there less than an hour. They CHARGED ME $700, what a rip off!!!!!! I hired another company, they charged $60, same job!!!!!! This company is ridiculous do not use them!!!!!!
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Glenn S.
09/2016
5.0
generator service, electrician
 + 0 more
Reliable notified me on Friday that they had not received feedback (via broadband) on the generator monitoring system and immediately set up an appointment for the next business day. On Monday, Reliable was at my home within the service time agreed and the technician corrected the issue and detailed to me what was wrong and what he did to correct it. Best of all the issue was covered under warranty!!!
Description of Work: Trouble shot failure of monitoring system on generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Power Systems
Thank you so much for this beautiful review! We so appreciate having you as one of our valued customers!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Generator
FAQ
Reliable Power Systems is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Reliable Power Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Reliable Power Systems does not offer free project estimates.
No, Reliable Power Systems does not offer eco-friendly accreditations.
No, Reliable Power Systems does not offer a senior discount.
Yes, Reliable Power Systems offers emergency services.
Yes, Reliable Power Systems offers warranties.
Reliable Power Systems offers the following services: Electrical
We currently do not:
Miami Dade County:
Do not Sell or install any generators in Miami-Dade County
Portable and Solar Generators:
Do not sell, install or service portable or solar generators
Apartments/Condominiums/Commercial:
Do not sell or install generators for the above projects