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1-800-GOT-JUNK? - Palm Beach County

Hauling, Garbage Collection, Leaf Removal

About us

1-800-GOT-JUNK? is the world's largest full-service junk removal company and we help companies and homeowners reclaim their space. We remove everything from homes and offices, including a single item like a couch or multiple truck loads of office furniture and construction debris. Our location specializes in estate clean-outs and removal of office furniture from Class-A office space. This location and our staff have been recognized for their high-quality of customer service in the Palm Beach Post and other area publications. 1-800-GOT-JUNK? measures the customer experience through Net Promoter Score (www.netpromoter.com), the same methodology used by Apple Computer and other multi-national corporations. When we say we care about the customer experience, we mean it. We also have the most technologically-sophisticated fleet of junk trucks in the state of Florida. We have dash-mounted computers and redundant telecommunications. I know, sounds like a lot for a junk removal company, but part of being professional is having the very best equipment on board so we can satisfy customer needs quickly and efficiently. Our commercial customers trust us because our certificates of insurance list our employees, so they know that we didn't just find some workers on the side of the road and slap a shirt on their backs. Our location works closely with local charities and recycling centers such as Hospice by the Sea, Boca Helping Hands, Delta Recycling and others, which helps us divert usable items from the dump.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Junk Removal, Hauling

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-106 of 106 reviews

Eric R.
07/2015
5.0
hauling services
  + -1 more
Perfectly. The crew called shortly before arriving and arrived exactly on time. Everything was removed cleanly and quickly with no mess or damage.
Description of Work: Hauled away approximately a roomful of furniture

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

barbara D.
06/2015
5.0
hauling services
  + -1 more
They were terrific. Two big guys took everything, worked quickly, and didn't cause any damage!
Description of Work: Removed demo debris from 2nd floor condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Marguerite G.
06/2015
5.0
hauling services
  + -1 more
They were on time, worked quickly to pick up the items I wanted to get rid of.
Description of Work: They came and collected the items I wanted to get rid of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David L.
06/2015
5.0
hauling services
  + -1 more
After an initial misunderstanding with corporate about the payment I made to Angie's List, the local franchise manager did a great job of service recovery. He apologized, offered to buy me coffee or lunch to explain that my initial experience was not typical. As a goodwill gesture he offered to pick up addition debris, above what I had already paid for, at no additional charge. This Palm Beach franchisee seems to really value customer satisfaction and wants to do what it takes to make things right.
Description of Work: Removed a large pile of boards from a deck tear down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Fatima B.
04/2015
5.0
hauling services
  + -1 more
This provider was fantastic! They kept me informed as to when they would get here. They were gentlemen and very professional and very respectful of my property. I just had my house painted and they were very careful not to cause any damages to this. I would recommend this provider to anyone! They were very efficient caring and I felt comfortable having them alone in my garage as they were very honest as a company. This was a phenomenal experience.
Description of Work: This provider came to my home and removed a couch from my family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
04/2015
4.0
hauling services
  + -1 more
All was fine after a delay. They kept saying that the Angie's List coupon for the purchase I made was not the correct one. It was all I had and after discussions between the workers, their office, and myself, they finally performed the work. They admitted that they have some issues when it comes to the Angie's Deals.
Description of Work: Hauled away construction debris and misc. trash and old household items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$218

LINDA F.
04/2015
5.0
hauling services
  + -1 more
They were fabulous. I had used them in Buffalo as well but they just opened here so I hired them for the job. They have great drivers, they are punctual and it is an all around great service.
Description of Work: They cleaned out my entire garage before a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael S.
02/2015
5.0
hauling services
  + -1 more
Hale and Alexander arrived on time. Assessed the job and gave me a fair quote. They then got right to work. They worked fast and efficiently removing a huge pile of post move boxes and other junk that we felt no need for in the new house. I highly recommend this company.
Description of Work: Hauled away after move junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Janet M.
02/2015
5.0
hauling services
  + -1 more
Got Junk did a fabulous job for us. We had to empty an entire apartment... it was much more than we thought it would be but they worked with us, coming back more than once to finish it. Very reliable, good workers, helpful and courteous staff.... an excellent experience all around. Yes, its less expensive if you do it yourself... but this is really a value for what they provide.
Description of Work: We had to empty the furniture and furnishings of a multi-room townhouse in a very limited time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Vivian B.
02/2015
5.0
hauling services
  + -1 more
They provided same-day service. The 2 gentlemen were on time, pleasant and courteous. Though they didn't have the resources necessary to load the container on to the truck, they called in reinforcements who were on site within about 10 minutes. We were very pleased with their service.
Description of Work: Picked up and hauled away an illegally placed large metal donation container.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Amanda N.
12/2014
4.0
hauling services
  + -1 more
Bought the big deal. It went fine.
Description of Work: Removed junk

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$100

Rick G.
08/2014
5.0
hauling services
  + -1 more
I decided to use their services for the removal of two large pieces of furniture that we were not able to donate to charity. While browsing Angie's List I found a Deal listed for them and purchased it. The scheduling was very simple and I had the option to schedule online or by calling their call center. I called their call center and was provided with different options to choose from. They were not able to complete the job on the original day scheduled because they were running late from a prior job and I had to attend an appointment but calling back to reschedule was as easy as setting up the first appointment. They completed the job perfectly and the two employees were extremely polite and friendly. I am very impressed by their professionalism and phone follow up. They will call you 30 minutes prior to arriving which was appreciated.
Description of Work: Removal of two large pieces of furniture (sofa chair and love seat)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$109

Annette B.
08/2014
5.0
hauling services
  + -1 more
We used them again a second time. From the moment I bought the deal again they were so responsive and helpful. Same 2 gentlemen came to haul our stuff. GREAT company! Will definitely use them again and will tell all we can to use them!
Description of Work: Picked up construction debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Irene V.
07/2014
5.0
hauling services
  + -1 more
They are really good, excellent. They are very clear what they will charge. They don’t charge by weight. If I have half a truck of load, they charge half a load. They don’t care how much it weighs. If I have 4 loads then they charge 4 loads. If I have just a third then they charge a third. I think they are very fair. I like them. I would go back to them. I was happy with the price. They did give $20 gift certificates for the next order. They are right on time. I would give them a 10. The quality is good. They didn’t have enough people to help. I know he came on a weekend by himself because I needed him. Overall, I have no complaints.
Description of Work: They cleaned out part of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette B.
07/2014
5.0
hauling services
  + -1 more
Bought a Deal but had more than the 4 cu yards. The difference in price was very reasonable. Twain & Gilbert were very nice, professional, and quick. Called to say they were running ahead of schedule and would it be ok to come early. I would definitely use them again. And anyone who hasn't done it yet, buy the deal!!
Description of Work: Picked up construction debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Gaynor R.
06/2014
5.0
hauling services
  + -1 more
They were excellent. They were punctual. They were here at 8 o’clock the next morning. They were very good but they weren’t cheap. They were a little bit pricey but I think they can make it a little bit less. I would probably use them again in the future if I needed to, even though they are a little pricey.
Description of Work: I used 1-800-GOT-JUNK for hauling services. I had moved to a house and there was some shelving in a room that had to be ripped out. It was too much to go any downstairs and I called them, and they just hauled it all out. It barely took them 10 minutes to pull the stuff out.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sandra F.
06/2014
5.0
garbage collection
  + -1 more
They were very professional and did an excellent job. They kept in constant contact with us relaying updates on there progress as the job went on. Highly recommend this company for any cleanup and haul away job.
Description of Work: Cleaned up and removed a large amount of river rock border around our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Erwin B.
04/2014
5.0
hauling services
  + -1 more
The guys were great collected all the trash and clean up. They did a great job and i'm looking forward to working with them again.
Description of Work: Removed trash and junk from the clean up of the back yard which was a jungle to start with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Nicole E.
04/2014
5.0
hauling services
  + -1 more
I made an appointment on Monday and they showed up on time the following day. Justin and Jay were professional and efficient, they even cleaned up a pile of dust that was left on my garage floor. It couldn't have gone any better, I will definitely use them again in the future.
Description of Work: Hauled off approx 1100 sq ft of laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Heidi R.
04/2014
4.0
hauling services
  + -1 more
Both gentlemen were very nice and professional. Had scheduled for the day before but were not able to make it due to a job running over. They did call me and let me know and I was offered a 10% discount. The next morning they were her within their scheduled time. When I showed them the amount of debris I was told it would fill the truck and it would be $600, given the 10% discount it would have been $540. For me that was way to pricey for what they were actually going to take. I had to use another service that charged me less than half of what I was quoted with this company.
Description of Work: Had 3 trees trimmed in our front yard and needed the waste removed.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Linda B.
03/2014
5.0
hauling services
  + -1 more
They arrived on time and were very pleasant and professional. I do not remember how much it cost.
Description of Work: They hauled away two old recliner chairs and moved another one to another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvette T.
01/2014
5.0
hauling services
  + -1 more
They gathered everything from the floor and got heavy furniture I no longer wanted down the stairs. Actually, I discovered them on Angie's List when I typed in junk removal. Thrift agancies will not take furniture if there are stairs involved, and I was thrilled to find this company. My "junk hunks" were wonderful. I was told that the price would depend on how much room my junk would take in the truck. I thought it would be more than it was. I will definitely use them again.
Description of Work: They cleared out a very messy garage and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Debra M.
01/2014
5.0
hauling services
  + -1 more
I booked an appointment on their website for a pick up the next day. I was contacted earlier in the day by phone asking if they could pick up the refrigerator earlier, they were in the area. Earlier worked better for me, so it worked out well. I had only asked them to remove the frig, when they were leaving I asked if they would take an old chaise loung chair, and a small metal screen, and they did, without adding to my bill.
Description of Work: Removed a refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Philipp H.
10/2013
5.0
garbage collection, hauling services
  + 0 more
Showed up on time. Were pleasant to deal with. Charged what I thought was a very reasonable rate. Would definitely recommend them.
Description of Work: Needed them to haul off a whole bunch of construction trash, including a dozen or more cans of paints, solvents, adhesives, etc. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary Kay M.
10/2013
5.0
hauling services
  + -1 more
The two men ( Alex and Codi) were very pleasnt, friendly, helpful, and did a great job hauling a heavy sofa sleeper. They were punctual, offered to help me clean up the grime on the floor (totally unnecessary as the mess was mine to clean)a and were prompt. Would definitely use them again....
Description of Work: Haled away a sofa /sleeper.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

1809 S Powerline Rd Ste 103, Deerfield Beach, FL 33442

http://www.1800gotjunk.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Leaf Removal

FAQ

1-800-GOT-JUNK? - Palm Beach County is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

1-800-GOT-JUNK? - Palm Beach County accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 1-800-GOT-JUNK? - Palm Beach County offers free project estimates.
No, 1-800-GOT-JUNK? - Palm Beach County does not offer eco-friendly accreditations.
No, 1-800-GOT-JUNK? - Palm Beach County does not offer a senior discount.
Yes, 1-800-GOT-JUNK? - Palm Beach County offers emergency services.
No, 1-800-GOT-JUNK? - Palm Beach County does not offer warranties.
1-800-GOT-JUNK? - Palm Beach County offers the following services: Residential & Commercial Junk Removal, Hauling
Ask for Details

Contact information

1809 S Powerline Rd Ste 103, Deerfield Beach, FL 33442

http://www.1800gotjunk.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM