Duracraft Fence Co Inc

No one showed for the estimate. I did not receive a call to explain or reschedule. Guess they didn't need my business! Would not use them now as they have proven to be unreliable.

Outstanding product and installation, if you want it done right, see Ed.

talked to the owner Fri 2-22-13 said he would get back to me in an hour when he got back to the office. He never returned my call and I hired another Angies list Fence man who showed up and gave me a great price with in 12 hours of me talking to himThumps down to duracraft

I received several quotes to do this work. Ed was very easy to work with and provided me with a quote. Overall, he was very laid back about everything and wasn't sweating the small stuff. He ordered the utility locates and worked with me to schedule the work at a convenient date and time. I asked him if it was OK to add two small things to the job, which he said were fine. One, my neighbor (a renter) moved away and removed two boards on the side fence. Ed said no problem to fix it at no extra charge. Two, I bought a Pet Peek window for my dog so he could look out the portal window to the front of the house (he's spoiled). Ed looked at it and said no problem. It required that he cut a hole in the fence to install it, and he said OK. The fence work was completed and everything was cleaned up nicely. He did a very nice job on everything. He also quoted me an extremely reasonable price to remove the back fence and reinstall it (this is on my neighbor's property) because it was falling over. When I talked with the neighbor, they were ecstatic that I found a fence company to do the repair and we have now ordered this work to be done. Thanks Ed for a job well done. I am happy to recommend you to all my friends!

Ed and his workers did a great job. They arrived on time and had the work done as promised. They were all very friendly and willing to work with me as I had to have some adjustments made to my fence during the process. I would highly recommend this company.

We needed to replace 10+ year old wood stockade fence in our back yard because it had rotted and the dog was getting out. We got a number of estimates. Ed at Duracraft was the lowest estimate from a reputable contractor, so we accepted his bid. He and Peter were prompt and professional. A surveyor had failed to mark the location of a pvc water pipe, and it was damaged during the installation of a post, but they repaired it perfectly at no extra charge. They completed the work on time, and the fence is exactly what we wanted. It's nice and even. We've gotten complements on it from our neighbors already. Looks great and is keeping the dog in :) We are very satisfied customers and will be recommending Duracraft fence to our friends and neighbors.

Ed did a fantastic job from estimate to payments.I called and he was able to meet me the next day at 5:30 PM to do the estimate. He was actually a couple of minutes early. We agreed on the type of fence, 6' and 4' shadow board wooden fencing and the gates. He advised it would be possibly a few weeks before he could do my fence and that was OK. First of this week, August 30th, he called and said he could do my fence on Thursday and Friday, if necessary.He arrived around 9:00 AM and my son sent me a picture of the cleared fence line at 9:34 AM. When I got home at 6:00 PM Ed had left and I had a perfectly installed fence. The gates are great with the drive gate hung on a metal frame. It's very sturdy and the whole job should serve me for many years.Ed called me later in the evening and I provided him my payment information.Overall, a fantastic job. I will be recommending Ed's company, DuraCraft Fence Company to friends and co-workers.

Ed came to provide an estimate. He anticipated where I needed to have bushes cut back for him to work. He gave me an accurate written estimate within a couple of days. He showed up on time and did the work. He was prepared with all equipment and materials. I couldn't have asked for a better job.

no return call, no work performed, very unprofessional approach.

I am not sure of how so many of these Angies List companies have a great rating when they continuily just "blow off" scheduled meetings and appointments. I guess I am bewildered at and ask myself what the differences between contractors and companies on here are versus corporate companies. I would expect to lose 100 out of 100 clients that I scheduled a sales meeting with to discuss my products and then just completely blew them off with no explianation. 1st impressions are everything and if I can't even get a company to keep on schedule for an initial meeting to give them my business, why in the world would I hire them to do work for me. I was going to actually give these guys a second chance but then when I reviewed the ratings the no call/no show seems to be fairly consistent. Must be nice in this economy to just have so much business that you can afford to lose customers before they even have a chance to hire you.

I called Dura-Craft on a Tuesday and explained to Ed what we needed. Ed came on Wednesday to estimate the job. He called me on Thursday with the estimate and what was included. I called Ed on the following Monday and told him he had the job. I faxed a copy of the survey to Ed on Wednesday for the permit. He got back to me in a couple of days, the city required an additional easement document. Ed brought the easment document to us for signature and re-filed everything with the city. We agreed on the day to install the fence. It turned out the day was quite rainy, but Ed and his son worked through (and around) the rain and finished the job as promised! The whole timeline was about 3 1/2 weeks. The bill was exactly as estimated.

No need to look any further! Ed and his son did an excellent job... A message was left for Ed approximately 2 weeks ago that we needed a quote on removing and replacing our fence panels and a couple of gates. He immediately returned the call and had a written quote on our doorstep the next day. We decided to move forward with his company several days later and he said he could get it done in time for our family reunion during the weekend of Memorial Day. I am happy to say, a week later, we have a brand new fence dividing our property from the neighbor and didn't have to break the bank. Ed is a class act and a very generous person! He went above and beyond by removing our neighbors rotting panel between our fence and their house, and installed the posts and a panel that was in good condition from our old fence. The fence is level and installed at our desired height to accomodate the new dirt and sod that will be laid. Ed hauled away all the old fence and concrete posts. Ed and his son left the property clean and was still polite after working in the 90 degree sun for 8 hours straight! Oh!! Let's not forget, he was not only on time, he was 15 minutes early! A rare trait in the manual labor industry... Good luck Ed and look forward to you replacing our other 200 feet of fence in the future... The Campbell's

This company was professional from the beginning. The estimate was done quickly. I was pleased with the price. There were some hurdles as my yard is heavily landscaped. I also have dogs. Two are special needs and I was concerned about down time with the fence..Ed removed and replaced the fence with such precision. He was very gentle with the existing landscaping and removed what needed to be removed that was in the way of the fence. The fence looks wonderful. The price remained exactly as he quoted. Once they started they stayed on it until it was finished. There were some jogs needed to accommodate trees etc. I could hot have asked for a more perfect job. They did everything they said and more. It was done in a totally professional manner. You would never know they were here if it were not for the beautiful new fence framing my yard. Their professionalism is greatly appreciated in addition to all the hard work. I could not be more pleased. I would recommend them to anyone who wants a quality fence installed professionally.

Called and left mesages two different times for quotes and never got a response. Have moved on to getting quotes from other companies in the area.

Left a message on a Friday afternoon expecting that someone would contact me by Monday at the latest. No returned call I have moved on to other providers.

Overall, went well. The owner is hard to reach because not only is he taking sales calls, but he's also doing the work. It's a 2 man shop--the owner and his son. So, if you call and he does not return the call immediately, don't give up on him, just be patient. He showed up on the appointed date and time and started right to work. Also, since I had trouble reaching him, he fixed a few slats in our fence at no charge. I was appreciative of this because he did not have to do that. Overall, a good experience and would use him again in the future.

Called the company, they came out, gave us a quote and returned and installed the fence. No fuss, no extra calls. Easy to deal with and did a good job. Other company I called from Angie's list didn't bother to return my call.

I called 3 fence companies from Angies List. Dura Craft being one of them. The owner came as promised and walked the area with me. I had to leave and he continued to measure and told me he would email me an estimate. Within a few days, I received his quote. The quote was very detailed including a breakout of materials, labor, tax, etc. as well as a sketch of the job. The sketch helped me with obtaining my neighborhood association approval for the fence. The quote was very fair. After I received my associations approval, I called Dura Craft to schedule installation. I wanted to have the fence installed before I traveled for safety reasons. He worked with me and accommodated my tight schedule. He told me they would start installation on Friday morning and would come back Monday to finish. They showed up on time and worked all day. At the end of the day, he informed me he would come on Saturday morning to finish the job. Not many companies work on Saturday's but he did to work with my schedule. I was very pleased with the workmanship. Each wood panel was hand made at their shop. I have an steep sloping rear yard and they had to build several panels on the spot. As they were installing, I ask them to extend the fence another panel and add another gate. I was not charged for these additions. The quality of wood and workmanship is very good. I am very happy.

While putting in the fence they broke a pipe with the post whole digger. They refused to come back and fix it. I would like for them to fix the issue that they caused.

Edward Tuxhorn was very reasonable and the quality of his work was excellent. I would never use anyone but him when looking for a fence repairman. Out of the six service providers I contacted, two of the companies said they would not or could not perform the services I wanted. The other 3 service providers did not come out for the estimation. Anybody would be lucky to use his services and he was just a pleasure to work with.

We couldn't even get a bid. I asked for both vinyl and wood. Got a wood bid mailed after 2 weeks. Called and they said they'd mail another. Never did.

It went excellent. The owner did the work himself and he did outstanding work. He had to manipulate around my neighbors tree which was quite difficult. It's the best fence I've had in 20 years. I would highly recommend him.

Everything was completed in only 2 days. We couldn't be happier with our new fence.

It went very smoothly and we are quite impressed.

Our neighbors on the south side decided to install a 6' privacy fence and were using Ed at DuraCraft Fence MFG. Inc. for the work. An existing chain link fence was already on the south side between us and our neighbor. This fence was "our fence". We asked Ed from DuraCraft Fence to also give us a quote to remove the existing chain link fence and in the same style as our neighbors new privacy fence and gate; to build a new wooden gate for us. Ed removed our chain link fencing as he was building the neighbors new fence so that we didn't have to mess with cutting it out and removing it ourselves. He added the new gate for us so that our front yard is now just as pleasing to the eye are our neighbors! While Ed was doing the work on the south side of our yard we were so pleased with his work and how the new fence looked that we asked him to give us a quote for replacing our existing wooden fence on the north side of our yard as well! Ed gave us a quote for replacing the north side fence but, he told us that the fence was in "great condition" and he could "save us some money" by just re-nailing the existing fence so that it was tighter and more stable. How WONDERFUL that he was honest and professional enough to tell us we really didn't need to replace the fence and that he could save US money!!!!! So, we had Ed re-nail the north side fence instead of paying to replace a perfectly good fence!