Description of Work: There was a big problem with the price. Angie's list had a special at one price. The vendor claimed they didn't authorize the special and couldn't honor the price. I really wanted the product so I ended up paying $300-400 more than the special. I have no way of knowing if it was a bait and switch or if Angie's list made the mistake. | |I was without hot wAter for a week before the water heater could be installed which I considered excessive. After the install, the building inspector failed the install and I had to have the electrician return and fix the problem. On his way out of my driveway, he apparently ran over my neighbor's lawn. I asked him about it and he denied running over the lawn, so I can't be positive about this. He never called me back on another electrical project he was pricing for me, so I don't know what happened there. After rereading the narrative I just typed, I went back and lowered my original ratings above. | |Don't get me wrong, I still believe in the product and it has functioned very well since it was installed, it is the ancillary issues that were problems.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$1,400
Mindy F.
04/2015
5.0
water heater repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
David T.
07/2012
5.0
water heater repair
+ -1 more
The experience was good overall.
Description of Work: They installed a tank-less hot water heater a couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron S.
07/2012
5.0
water heater repair
+ -1 more
*
Description of Work: They installed and maintained two tankless water heaters for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
THERESA Z.
05/2008
5.0
water heater repair
+ -1 more
The tankless water heater needed to be wired to my electrical panel which was too far away from the garage and had no attic access. So Gulf Coast found a way to install it closer to the panel and worked in very small, hot cramped attic space to connect the plumbing. The electrician working with Gulf Coast also managed in very difficult conditions. It was a very complicated, expensive, difficult process but I appreciate the company finding a way to make it possible.
Description of Work: Replaced old leaking water heater with tankless, on demand water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
FRANCISCO D.
09/2007
5.0
water heater repair
+ -1 more
Best money I have spent. It's a small box on the wall, water is for my whole house 2000 square feet. Takes a few seconds for the water to be hot and it boils. I'm on well water and even the water pressure is better than before.
Description of Work: Replaced my old, big tank water heater with a new tank-less water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,445
Response from GULF COAST TANKLESS HOT WATER
THANK YOU FOR YOUR BUSINESS. I AM GLAD YOU ARE HAPPY. WAIT TILL YOU SEE YOUR ELECTRIC BILL REDUCED. REMEMBER, OUR GULF WAVE2 IS THE MOST ENERGY EFFICIENT ELECTRIC UNIT IN THE WORLD. ALL COMPETITORS UNITS DO NOT SELF-REGULATE LIKE OURS DO. THE SAVINGS IS OFF THE CHARTS. YOU WILL ALSO APPRECIATE THE FULL LIFETIME WARRANTY-WHICH ALSO INCLUDES ALL ELECTRICAL COMPONENTS. THIS IS VIRTUALLY UNHEARD OF IN THE INDUSTRY. SPREAD THE WORD AND THANK YOU AGAIN. GO TANKLESS GO, GO GREEN. LEE T. HOXIE VICE PRES.
MARLA G.
06/2007
5.0
water heater repair
+ -1 more
Very pleased with my experience with Gulf Coast Tankless, in spite of some difficulty in reaching them due the the long holiday weekend and their having to catch up on phone calls when returning. Unfortunately, my existing tankless water heater - purchased from Gulf Coast at a home show in late 2005 - stopped working right before the Memorial Holiday weekend. Two people at the company tried to help me over the phone, diagnosing the problem as a likely fuse issue that could be rectified with a reset button. After trying multiple times, it was evident this was not happening. They continued to work hard to find a service person who could come out and Peter came out on Thursday morning. Very courteous and efficient, he determined the coils were bad and that the unit would have to be switched out for a new model. Because of the relatively short time I had the unit, they gave me an excellent price for replacement. Plus Pete helped correct a bad dryer hose hookup while here. Awesome!
Description of Work: Faulty tankless hot water heater was inspected and determined to be faulty. A new box was installed plus, Peter, the service person, offered to re-attach the dryer hose that had come loose upon moving the washer/dryer unit to access the heater box. All at no extra charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$209
Response from GULF COAST TANKLESS HOT WATER
THANK YOU VERY MUCH FOR YOUR BUSINESS AND TAKING THE TIME FOR SUCH A DETAILED REPORT. WE ALWAYS TAKE CARE OF OUR CUSTOMERS THE BEST WE CAN AND I MEAN THAT SINCERELY. WE WANT ALL OF OUR CUSTOMERS TO REFER US TO THEIR FAMILY, FRIENDS, ETC. OUR NEW UPDATED PRODUCT SINCE YOUR PURCHASE NOW HAS UNLIMITED FULL LIFETIME WARRANTY. PLEASE SPREAD THE WORD AND SEND OTHERS TO OUR WEBSITE FOR ALL THE INFORMATION ON THE INDUSTRY'S NUMBER ONE ELECTRIC TANKLESS HEATER-WORLD-WIDE! LEE T. HOXIE, V.P.
CHRISTY G.
11/2005
5.0
water heater repair
+ -1 more
THEY WERE VERY PROMPT AND QUICK TO ASSIST WITH AN URGENT NEED. THE EXPERIENCE HAS BEEN GOOD AND QUITE EFFICIENT SO FAR. I AM LOOKING FORWARD TO THE ENERGY SAVINGS, AND THE ENDLESS SUPPLY OF HOT WATER.
Description of Work: REPLACED BROKEN TANK, HOT WATER HEATER, AND INSTALLED NEW TANKLESS HOT WATER HEATER. THEY REMOVED THE OLD TANK AT NO EXTRA COST.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$875
HAROLD P.
10/2005
5.0
water heater repair
+ -1 more
ROB DID OUTSTANDING WORK. I WAS FIRST PLEASED WITH THE MANNER IN WHICH CONNIE SPOKE WITH ME ON THE PHONE IN ANSWERING MY QUESTIONS. SHE WAS DIRECT AND VERY HELPFUL.
Description of Work: DISCONNECTED AND REMOVED OLD HOT WATER HEATER. INSTALLED A TANKLESS HOT WATER HEATER AND ADDED CIRCUIT TO OUR MASTER ELECTRIC PANEL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Heaters
FAQ
GULF COAST TANKLESS HOT WATER is currently rated 4.5 overall out of 5.
Sunday: 10:00 AM - 12:00 PM
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 10:00 AM - 12:00 PM
GULF COAST TANKLESS HOT WATER accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, GULF COAST TANKLESS HOT WATER offers free project estimates.
Yes, GULF COAST TANKLESS HOT WATER offers eco-friendly accreditations.
No, GULF COAST TANKLESS HOT WATER does not offer a senior discount.
Yes, GULF COAST TANKLESS HOT WATER offers emergency services.
No, GULF COAST TANKLESS HOT WATER does not offer warranties.
GULF COAST TANKLESS HOT WATER offers the following services: SALES AND INSTALLATION OF TANK LESS WATER HEATERS.
Contact information
1600 GULF BLVD STE 1112, Clearwater Beach, FL 33767