GULF COAST TANKLESS HOT WATER

A simple explanation was all that was needed. I was advised to reduce the rate of flow slightly in the showers which allowed the water sufficient time to actually heat as it went over the coils. The plumber I hired the previous day really couldn't figure out what the problem was but I was lucky enough to call a tankless specialist and $50 for the service call was worth 10 times that for the enjoymnet I had in my HOT shower that night!

Our house was built in '89. It is in fairly good shape and we are fixing and upgrading as we go. Of course we hadn't gotten around to the hot water heater yet, and at Christmas (yes, I should have written this a long time ago) we had a house full of people, when the existing hot water heater started acting up. In a bit of a panic, we hit Angie's List. Gulf Coast Tankless Hot Water really came to the rescue. I called Connie right away, and even though we are a bit out of her area she sent somebody out right away. The whole experience was better than anything one could hope for. The driver showed up bright and early, was done in a matter of hours and was very professional. Things could not have gone any smoother. I give her straight A+ all the way around. We would most definitely recommend.

I had it installed by one of their service men. There was something wrong with it and the owner came out and fixed it.

I did have a problem with my system and they came out immediately to put in a temporary system, and they are coming back out to put in the new one. They are a very good company to work with. They also worked with my schedule to do this as soon as I have a free day.

We got it installed to save some space.

It was great, and we are having them come out and put another one in my new house. The product is good and their service great!

It went very well. It was very good and we were very happy with it. The prices were comparable

The tankless hot water heater still works great and I haven't had any problems. I would recommend the technology and this company for anyone in the area!

Owner, was kind enough to meet up with me to give me the system. This saved me shipping costs or a long ride to pick it up. Company is very knowledgeable and personable.

The experience has been very good. We've used their services a few times, and both times it's been great.

The service has been great overall. They were responsive, called me right back, and did a good job. I had no hassle or problems with them!

The experience was fine overall. Their price was comparable with others that I had researched. With the installation, there were some electrical issues which they weren't prepared for, but they came out the next day to resolve them. We haven't had any problems!

Everything went okay overall. I was able to install the hot water heater myself the time it broke; it involves a little bit of electrical and plumbing skill.

The experience went reasonably well. After about a year of the installation, the unit had a problem, but they were responsive in resolving the problem. The unit came with a lifetime warranty.

They did a good job overall. They gave me a good price (which is why I went with them) and were very helpful.

The experience was good overall. I now have extra space without a tank. They did a good job with the installation. There was minimal patching done during the installation, and I haven't had any problems with the unit. Since the switch, there are small things that I'd do differently; for example, before the tank-less heater, I was able to turn the water full blast before a bath, however, with the tank-less heater, I need to turn the water on medium instead of full blast, since the water is being heated differently. I'm happy overall that I went with this type of water heater!

There were a few things that needed to be fine-tuned during the experience, but the end result was okay. I'd suggest getting a filter, since that seemed to help keep the water clean.

They're wonderful! Another person installed the hot water heater incorrectly, which broke the heater. They were able to get me a new one at no extra charge for me. They even installed the heater before they left for a funeral the next day, which they left that night for. I would strongly recommend them.

When they installed the heater, it worked for awhile, but then it stopped working. Turns out, the unit had a manufactures defect, but they didn't do anything about it. Make sure that the unit that is being purchased isn't outdated!

The experience turned out to be excellent. They completed the work quickly, and did exactly what they were supposed to do. We had no complaints and haven't had a problem since!

The service was good. It's a one-man operation, and he's a nice guy. He does his job and does it right!

Merle Steele came to our home to talk to us about the Gulfwave2 tankless water heater. He was very pleasant and informative about his product. He looked at our current tank water heater and looked at the breaker box, which is located inside new custom made cabinets. He said there would be no problem in installing his unit. We agreed on a time for the installation. The contracted plumber/electrician, Richard Sturgeon, came at the appointed time and went to work on the breaker box. He had pulled the permits before arriving. Richard advised that there was a problem with installing this unit and he would need to tear out part of the wall in order to complete the job. ( the wall contained our new cabinets). I told him that was not an option. Richard was very nice and we went over all options - all involving tearing out part of a wall with cabinets. We could not arrive at any acceptable solution. Richard called Connie Steele, owner of this company, and he was told to have us pay for the permit and if he got his money back he would reimburse us. Per call to City Hall, no refunds on permits. We paid Richard for his cost spent for the permit as we felt this was not his fault. He is contracted to install the unit and was not present at the initial meeting we had with Merle Steele. I felt I would deal with the company itself. I strongly feel that the company, Gulf Coast Tankless Hot Water, should have not pulled the permit until it was determined by a qualified electrician/plumber that this unit could be installed. Since this was not a company policy, they should have at least taken the responsibility of reimbursing Richard Sturgeon for the cost of the permit and not charged us for their error. I called Connie Steele today and nicely discussed this matter but she feels that her out-of-pocket expense was more than mine so she will not consider any refund of the permit fee. The cost of the permit was not a lot of money ($62.00 ) and life will go on, but I would not recommend this company.

They did an excellent job, no complaints. They provided good information and the price was right.

They did a good job. There was a glitch that showed up a day or two later, but they came right out and fixed. They were very clean and affordable. I would recommend them.

Two workers came out, felt like they were casing my house.