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Palm Beach Pool Doctor Inc.

4.7(
147
)

Pool and Spa Service, Pool Sales Construction and Installation

About us

11 years of experience servicing all pool services. Storefront Is now open come visit us!

Business highlights

17 years of trusted experience

Services we offer

All pool services

Services we don't offer

One piece fiberglass, self contained, above ground spas/Jacuzzis.

Amenities

Free Estimates
Yes
Senior Discount

$5

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7147 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
1%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 126-147 of 147 reviews
Warren E.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced pool pump. Quick service. Everything was outstanding.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Palm Beach Pool Doctor Inc.
Thanks for your review. If you need me I am a phone call away.
Caitlin P.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
Thank you very much for your rating. Have a happy holiday season.
terry G.
10/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39
Response from Palm Beach Pool Doctor Inc.
Thank you very much for your rating. Have a happy holiday season.
yolanda S.
10/2015
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Palm Beach Pool Doctor Inc.
Thank you very much for your rating. Have a happy holiday season. Remember I am only a phone call away if you need me in the future.
Richard F.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We researched this business through Angie's List and were impressed with the reviews. He did not disappoint. A true professional who definitely knows his stuff. I will definitely use in the future. In regards to cost, we are waiting on his billing although we do not anticipate anything unreasonable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
Thank you for the rating I hope you are enjoying the summer by the pool. Let me know if you need anymore help in the future.
Joan H.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool work went well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Palm Beach Pool Doctor Inc.
Thank you very much for your rating. Call me if you have any questions.
john c H.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
Thank you for your great review. If you need my help I am here for you.
Michele D.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had a green pool and our pool company was clueless. We called Pool Doctor the owner met with me right away and problem treated immediately sparkling pool in 4 days!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Palm Beach Pool Doctor Inc.
Phosphates are a problem with every pool. They come from various sources. The key is removing them from the pool and the pool will look great all the time. Then you have to maintain low levels by occasional treatments in the future. Thanks for your review and I am only a phone call away.
Michelle B.
05/2015
5.0
pool cleaners
  + -1 more
Positive experience
Description of Work: He checked out my spa and gave me a referral to another excellent spa service but he was very professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
I apologize for referring you to a hot tub specialist. The coupon limits me to a basic service paid for by the coupon. When I get to the job and analyze the situation I can repair some issues but just like when you go to the doctor you are given a referral to a specialist. In the case of an above ground spa many models were made and some are not in manufacture anymore. When you work on these you need to retro fit parts to make them work. This takes time, research and may not be cost effective to repair. You can purchase a new spa for just a little more money. Thank you for understanding and giving me a great rating.
Danita J.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: All went great!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Palm Beach Pool Doctor Inc.
I thank you for your review. In the case of your pool the well water in your area will be the undoing of the chemistry. We got the phosphate levels low now. But as we add more water and time goes by the levels of fertilizer in your pool will rise again. Not to worry we can always knock them down again with treatments. Enjoy the clean and clear pool.
Raffi A.
04/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: They came for a month then stopped coming ; my pool was very dirty , I called and left a message , asking why they stopped servicing my pool , but no one returned my call . So I called another company who comes every week .
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
Response from Palm Beach Pool Doctor Inc.
This is a very interesting review. After meeting with you and discussing with you about pool service and small repairs a number of repairs were done. I personally was the one servicing your pool for approximately 4 months. During that time I showed up 1 time per week. I saw your son on occasion and also another relative, maybe your wife. I was always friendly, and I always added a little water to the pool while I was there and left the hose there so you could add more. I even noticed after 2 months that the pool vacuum was not working and repaired that as well. I took a 1 week vacation from March 7 to March 15 and during that time I had one of my technicians show up once to make sure the chemicals got in the pool and the circulation was good, he even left a door hanger to let you know he was there. I had my phone on me the entire vacation and you did not call me. When I got back from my vacation I serviced your pool once then received a nasty e-mail stating that I did not show up for two weeks. I tried to communicate with you but you refused to answer. I have over 200 very important and very happy customers that I do service for and if there are any problems I always respond. In your case I really don't understand your issues because I tried my best to communicate with you about everything. I wish you the best of luck in the future and I thank you for your review.
Roger B.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
Thank you for continuing to be a fantastic customer. Over the years you have respected me and the feeling is mutual. Your pool is a pleasure to service and if you have any issues please feel free to call me at any time.
Pamela B.
02/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: Adam with Palm Beach Pool Doctor has provided pool service to us for many years. His service today is as good as the first week we hired him. In addition to the weekly cleaning and chemicals, Adam can also make repairs to the pump/motor/filter when necessary. I highly recommend giving Palm Beach Pool Doctor a try. You won't be sorry.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Palm Beach Pool Doctor Inc.
You guys are the greatest. Not only did you show me Angie's list a couple of years ago. But you continue to be great customers. I know you respect me and the feeling is mutual. Enjoy your pool and remember you can call me at any time if you have any issues.
Marin R.
02/2015
2.0
pool cleaners
  + -1 more
unknown
Description of Work: I would give all "F's" but I must say that Adam started out being pretty decent. However, that did not last past the first year of service, and after about 14-15 months of service, he walked off/quit after some nasty words (he has no professionalism, and that makes me want to give this whole review all "F's" but I will explain). | |Palm beach Pool Dr. was the pool service provided by the pool company that installed my pool, and out of convenience I did not change companies until during the last 4 months or so when the service became questionable. Whenever it rained or drizzled (no thunder or lightning), he "did chemicals only" and did not skim or clean the pool, and normally I would not have a problem with this, but I would also expect a credit on my monthly bill.....if I am paying for full service, I expect full service, and if there was only a partial job done, the proper thing to do would be to offer a credit. This was not done and after the 3rd or 4th time in a 4-month period, I finally said that it was not acceptable. I was then told..."GO FIND ANOTHER POOL SERVICE"....so I did and I am MUCH happier with the new company! I cannot believe I waited so long to change companies. He also did not clean my filter on a timely basis and I was told by my Hayward Rep (NOT my new pool service company) that my filter was pretty much shot because of all the impacted dirt that was not cleaned regularly from it, so I needed to buy a new filter as well....shop around, there are much better guys out there for the same price or even a little cheaper (my new company has serviced my neighbor for 3 years and is doing a better job for $70/mo.) | |PS....he also sends flyers out with customers' monthly bills offering them one month of free pool service if they give him an "A" review on Angie's List....just beware that many "A" reviews may not be honest due to this practice!!!
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$80
Response from Palm Beach Pool Doctor Inc.
Working for a customer as demanding as Ms. (removed member name) is a difficult task. In customer service you have good and bad customers. My job working for Skyler Pools, a pool builder, brought me to Lisa Rowland as the company doing the fire up of the pool. She received 2 free months of service paid for by Skyler Pools. During that time she did nothing but complain about Skyler Pools and even told me she was going to sue them. Her pool is beautiful but it is surrounded by a "nightmare". She has multiple animals and landscaping that was unkempt and constantly falling in the pool. I was the one personally taking care of her pool and did a fantastic job every time that I came to service. This is why she kept me for almost 2 years. The problem was that no matter how good a job someone does for her, its not good enough. As I would leave the pool, landscape debris would already be falling in the pool again. In the 2 years working for Lisa I gave her a couple of days of free service until I realized she was taking advantage of me to clean her pool extra times without paying for it. Her landscaping issues were brought to her attention and nothing was addressed so I stopped giving her extra service dates for free. In the pool cleaning industry there a very few hazards. The only real life threatening hazard is lightning. Florida is the state with the largest number of lightning strikes causing injury and death. All my customers are made aware of this and have an understanding that not only when it is raining and your pool guy cannot see the bottom of the pool to vacuum but also the danger of holding a 12 foot metal pole during a storm is insane. No amount of money is worth risking life and limb to clean the garbage out of someones pool. My technicians and I show up to every pool and will make sure that the circulation is good and the chemicals are at the proper disinfecting levels and will come back the next week to vacuum when this is the case. When I joined Angie's list I had clear hopes of finding only great customers that were understanding and sympathetic as we are all in this together, contractors and customers. Everyone communicating, the contractors get more business and the customers get great service. Being in business now for almost 9 years I have come to the understanding that there are all kinds of people out there and some of them are looking for something that maybe they will never find so they are not happy no matter how good a job you may do. Being human myself and not perfect, I do the best job that I can for all my customers. I listen to the complaints and the compliments. Communication is the key to any business. Keeping that in mind, I regularly send letters to my customers with their billing. One letter that I send explains to my customers that if they find me a new customer, neighbor/friend/relative, that I will give them 2 free months of pool service. That letter is a home run. I have gotten so many new lifetime customers from direct referrals that my business doubled before I got on Angie's List. This letter has been going out in my billing for 6 years. This letter has nothing to do with Angie's List. I have been on Angie's List for only 2 years and in that time I was shown that the Angie's List system works by ratings that lead to referrals. I never offered free service for an "A" rating. You are confused and I am not to sure why you are going on Angie's List and trying to make it seem like I am dishonest in some way. I have approached my customers and asked that if they have not done so already please give me a rating, good or bad. I think that that is smart and Angie's List is a rating system that helps a business grow. Angie's list even provides material to be mailed out to customers to solicit ratings good or bad, it's up to the customer. Ms. Rowland, I terminated your pool cleaning service when you refused to make the monthly payment. If someone complains all the time and refuses to pay for service even though I have been working for them for 2 years, I evaluate the situation and make a decision. My decision was to not spend my time working for you and to spend my time working for someone who respects me and my business. I wish you the best of luck in the future and I hope your outlook on life becomes brighter in this new year. Thank you for your rating.
Melanie Z.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Repairs and then monthly service of the pool.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
Thank you very much for the review. Have a happy holiday season. Please feel free to call me if you feel the service is lacking and I will respond.
lisa R.
11/2014
5.0
pool cleaners
  + -1 more
Update- pool looks great!!
Description of Work: Adam added a vacuum to my pool and is providing monthly pool service. I just moved in and he took the time to show me the pool pump and explain all the parts. He was super friendly, let me know all costs up front and made me feel very confident in using him moving forward.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Palm Beach Pool Doctor Inc.
If you need anything else I am a phone call away. Thanks for the great review. Happy holidays.
JORGE A.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: installed new pool pump.he called right baway and installed the pump and a new switch that i didn't know i needed. excellent service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Palm Beach Pool Doctor Inc.
Thanks for your business. The review was unexpected. Have a great holiday season.
Sandra T.
09/2014
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Palm Beach Pool Doctor Inc.
Thank you for your business. If you need my help in the future don't hesitate to ask.
Douglas M.
07/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Adam came by and cleared up all the issues with my pool and has continued to service my pool ever since. Always honest, dependable and responsive to all our pool needs. I highly recommend Adam and his company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Palm Beach Pool Doctor Inc.
I appreciate your business. I hope you deal with the other issues we found in your pool when you can afford to this will make your swimming experience more pleasurable. Enjoy the summer.
Brian D.
07/2014
4.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Palm Beach Pool Doctor Inc.
Fighting black algae is not easy. It will always be in the pool plaster. Remember to suppress it every so often with that product I showed you. If you need me again I am available.
Elizabeth G.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Adam was great. We just moved to a new house and I wanted the pool to sparkle and by the time he left, it was clean and sparkling. Has a new filter and a new flapper door.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Response from Palm Beach Pool Doctor Inc.
Thanks for the great review. I am here if you need anything else. I hope you had a great holiday.
Tim S.
04/2014
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Palm Beach Pool Doctor Inc.
Thank you very much for your review. I wish I had more customers like you.

Contact information

1050 SW 24th Ave, Boynton Beach, FL 33426

http://palmbeachpooldoctorinc.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation

FAQ

Palm Beach Pool Doctor Inc. is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

Palm Beach Pool Doctor Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Palm Beach Pool Doctor Inc. offers free project estimates.
Yes, Palm Beach Pool Doctor Inc. offers eco-friendly accreditations.
No, Palm Beach Pool Doctor Inc. does not offer a senior discount.
No, Palm Beach Pool Doctor Inc. does not offer emergency services.
No, Palm Beach Pool Doctor Inc. does not offer warranties.
Palm Beach Pool Doctor Inc. offers the following services: All pool services
One piece fiberglass, self contained, above ground spas/Jacuzzis.

Contact information

1050 SW 24th Ave, Boynton Beach, FL 33426

http://palmbeachpooldoctorinc.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM