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TST Total Restoration LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Call us directly to schedule your appointment today. Locally owned and operated, TST Total Restoration LLC has been exceeding customer expectations since 1986. Our team specializes in water damage and restoration, carpet and upholstery cleaning, and tile & grout cleaning. We have high powered truck mounted units that are equipped to clean condos up to 8th floor units. We have over two decades of experience in cleaning and maintaining commercial and residential flooring, upholstery, tile, and water damage. We also specialize in hurricane damage. Since 1986, our number one goal has been customer satisfaction, and over the years we have continually raised the bar in exceeding customer expectations. In fact, we even guarantee our services; if at any time you are not completely satisfied, we will do whatever it takes to rectify the problem.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage, Hurricane Damage, Carpet & Tile Cleaning, & Home Restoration

Services we don't offer

Mold, Major fire damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.6117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
9%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 117 reviews

Paul W.
04/2020
5.0
carpet cleaners
  + -1 more
Outstanding
Description of Work: March 31st they came to do an entire carpet cleaning. Did some steam cleaning and put Dupont protection down. They removed all of the stains from the carpet! It was
Rating CategoryRating out of 5
Yes, I recommend this pro
$190

Response from TST Total Restoration LLC
Thank you [Member Name Removed], You were very helpful and a wonderful guy Brad

Edward M.
04/2017
5.0
carpet cleaners
  + -1 more
Very well....
Description of Work: Carpet cleaned three rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joseph F.
04/2017
5.0
carpet cleaners
  + -1 more
on time and responsive
Description of Work: Carpet cleaning in condo. Very responsive. Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian C.
03/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Garret R.
02/2015
5.0
carpet cleaners, floor cleaning, ceramic tile
  + 1 more
Did a great job.
Description of Work: Cleaned the grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$109

fritz L.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet smells and looks great. Worked on a spot and got it out. All good, would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Daniel G.
01/2015
5.0
carpet cleaners
  + -1 more
Excellent job, very conscientious.
Description of Work: Clean and protect carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Scott R.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from TST Total Restoration LLC
Thank You [Member name Removed]. Pleasure

Joseph S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

William P.
07/2012
5.0
ceramic tile, floor cleaning
  + 0 more
He did an excellent job. My wife was very pleased with everything. She says it’s the best job she ever saw or had done. Brad is very easy to work with.
Description of Work: Brad came up and he cleaned the tiles in the front hall, the kitchen area, which has a breakfast nook, and the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

fred S.
07/2012
5.0
carpet cleaners
  + -1 more
VERY WELL. THEY WERE COURTEOUS, EFFICIENT, INFORMATIVE. IMPORTANT TO HAVE AS MUCH FURNITURE AS POSSIBLE OFF THE FLOOR TO EFFECTIVELY GET INTO ALL THE TROUBLE SPOTS
Description of Work: CARPET CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

AJ M.
06/2012
5.0
carpet cleaners
  + -1 more
Spoke with Brad and explained the problem; white rugs in an older house puppy stains... He came in and gave me a very fair price and worked dilligently on every stain he found. He honored the Angie's list discount and offerered more services at a exceptionally reasonable price. Brad left two hours later and the entire house looks great. I would highly recommend TST Cleaning for any carpets you'd want clean.
Description of Work: Three bedrooms plus a hall and living area all carpeted in white, lots of stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Michelle D.
05/2012
4.0
carpet cleaners
  + -1 more
Almost all the stains came out of the carpets. The whole job was completed in less than 2 hours. The carpets were also deodorized to neutralize the pet stains. I gave a C rating for punctuality because the guy was supposed to arrive at 12:30 and didn't get to my house until almost 2 hours later. He was held up at another job that took longer than expected. Otherwise I had a good experience.
Description of Work: I had 2 bedroom carpets cleaned, large area rug and runner. I had a lot of pet stains on the rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$165

MARY JO H.
03/2012
5.0
carpet cleaners
  + -1 more
I called to make an appointment and Brad was on the road. He called and said he would be in the area and wanted to do the job right away. I was available, so he came right out. He did a thorough job. All the rugs look brand new. He was great to deal with. I will call him again and would highly recommend him.
Description of Work: Cleaned two bedrooms and several area rugs--from room size to door mats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Charlotte K.
03/2012
5.0
carpet cleaners
  + -1 more
Mr. Tanner is very responsive and seems to really care about doing a good job and pleasing the customer. Spent a lot of time working on the problem and called back twice to make sure odor was gone. He works very hard and takes his work seriously.
Description of Work: Cleaned area rugs and also a very difficult odor problem (cat urine) on one carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Ken K.
03/2012
5.0
carpet cleaners
  + -1 more
Brad and associate were professional, and performed above and beyond.....almost taking my badly stained carpet as a personal challenge! His price was fair for the work completed and I would certainly recommend him to anyone who wants ( and is willing to pay) for QUALITY WORK ! He has promised to return next week for one very difficult stain....(THAT'S SERVICE!)
Description of Work: Carpets cleaned and spot and stain removal thru-out ( a miracle !)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marshall H.
12/2011
5.0
carpet cleaners
  + -1 more
Mr. Tanner arrived on time as scheduled one week prior to steam clean wall-to-wall carpets in three rooms. He uses the same van mounted cleaning equipment (high capacity hoses and vacuums) employed by larger national franchise operations and does a better job. He is very thorough and meticulous about cleaning every area, and is particularly adept at removing excess water and solution during the process, which results in the carpets drying faster following cleaning. This is a particular advantage if you need to entertain guests the next day. His friendly nature and willingness to go beyond (cleaned several kitchen area rugs in addition to the three rooms) is greatly appreciated. I'll hire him again and recommend other members do the same.
Description of Work: Mr. Tanner personally supervises or performs his services for Angie's List members, vice dispatching a crew to complete the job. He uses the same van mounted cleaning equipment and cleaning solutions employed by larger national franchise operations and does a better job. He seeks client input on identified stains and problem areas to ensure the best results with his equipment, and willingly cleaned several small area rugs in the kitchen without request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Danielle G.
10/2011
5.0
carpet cleaners
  + -1 more
I had just moved into my new house to discover that the previous owner had not cleaned the carpet in years. While there were no carpet stains, the amount of dirt and junk in the carpet was evident. Since our furnishings and personal stuff had already been moved in, Brad had to navigate and move all my furniture and stuff from room to room to make sure that every inch of the carpet was cleaned. Usually carpet cleaning companies don't move furniture at all. I was very happy with the job that he did and would hire him again in a heart beat!
Description of Work: Carpets cleaned in 3 bedrooms, loft, walk-in closet, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

William P.
10/2011
5.0
carpet cleaners
  + -1 more
The price is right. The quality of work is good. He is timely and responds immediately. He shows up on time. He is neat and clean. I can rely on him. It is nice that he is local.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda A.
05/2011
5.0
carpet cleaners
  + -1 more
Brad arrived on time and did a very thorough job on both of our carpeted rooms. We have light beige carpeting, so our traffic areas were very dirty compared to the rest of the carpet, and were our main concern. He took his time and did an excellent job on these traffic areas. Both the rooms now look great. We will definitely call him next time we need our carpets cleaned.
Description of Work: We had two carpeted bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Judith P.
04/2011
4.0
carpet cleaners
  + -1 more
TST Carpet cleaners worked hard to bring the carpet back to a presentable state. The hardest work was in the stairway and hall. At the time I was very satisfied with the cleaning he did there and in the downstairs den. There were some spots that were still visable in the master bedroom though and TST Carpet cleaners has yet to be back to take care of this as promiced. I followed up with 3 phone calls and although I was told that they would come and work on the spots, they never did. After 6 weeks all dirt and spots were again visable and I had to call another carpet cleaner to re-clean the carpets.
Description of Work: TST Carpet was hired to clean a stairway, hall, 3 bedrooms in a rental house. The carpet was very soiled probably due to improper cleaning in the past.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$220

Response from TST Total Restoration LLC
Brad contacted the owner of the house and was given a phone number to contact current renters,they were called twice ,no voice mail ,no return call.Have jobs in that area on Tue the 19th and was planning one more contact. Brad Tanner owner

HAROLD S.
03/2011
5.0
carpet cleaners
  + -1 more
Timely arrival, careful attention to the carpet and to the entire area of work, dedicated to doing the best job possible, pride in work, superb outcome, and reasonable price. What else could you possibly want? Brad Tanner is the best in his business!
Description of Work: Treated entire four rooms of carrpet with a special cleaning prep solution. Then steam cleaned the entire preped area, paying particular attention to soiled areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul D.
12/2010
5.0
carpet cleaners
  + -1 more
Brad did an excellant job. I could not believe the way the stairway came out. From a very dirty and soiled mess to a very clean job. He work very hard and did not give up until the job was finished.
Description of Work: We had four rooms, a hallway, and a very dirty stairway cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William P.
10/2010
5.0
carpet cleaners
  + -1 more
The service is excellent. I would recommend them. I would use them in the future.
Description of Work: The came to clean a carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

William P.
05/2010
5.0
carpet cleaners, ceramic tile
  + 0 more
Excellent. Brad and his crew spent the amount of time it took to do the best cleaning job I have ever had on my carpeting. They cleaned 4 rooms including a combination large living/dining area, the hallway and the stairway from the first floor to the second. They removed stains that others had not been able to remove. I couldn't believe how good my carpeting looked when the job was done and how it still looks the next day. In the past, old stains had come back to the surface after 24 hours. Not with this job. The old stains are gone completely. I'm talking about cola, animal urine and plant and furniture stains. Thanks for a great job.
Description of Work: Carpet Cleaning, Stain Removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

http://www.TSTTotalRestoration.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

TST Total Restoration LLC is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

TST Total Restoration LLC accepts the following forms of payment: Check,PayPal
Yes, TST Total Restoration LLC offers free project estimates.
No, TST Total Restoration LLC does not offer eco-friendly accreditations.
Yes, TST Total Restoration LLC offers a 0% senior discount.
Yes, TST Total Restoration LLC offers emergency services.
Yes, TST Total Restoration LLC offers warranties.
TST Total Restoration LLC offers the following services: Water Damage, Hurricane Damage, Carpet & Tile Cleaning, & Home Restoration
Mold, Major fire damage

Contact information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

http://www.TSTTotalRestoration.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day