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TST Total Restoration LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Call us directly to schedule your appointment today. Locally owned and operated, TST Total Restoration LLC has been exceeding customer expectations since 1986. Our team specializes in water damage and restoration, carpet and upholstery cleaning, and tile & grout cleaning. We have high powered truck mounted units that are equipped to clean condos up to 8th floor units. We have over two decades of experience in cleaning and maintaining commercial and residential flooring, upholstery, tile, and water damage. We also specialize in hurricane damage. Since 1986, our number one goal has been customer satisfaction, and over the years we have continually raised the bar in exceeding customer expectations. In fact, we even guarantee our services; if at any time you are not completely satisfied, we will do whatever it takes to rectify the problem.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage, Hurricane Damage, Carpet & Tile Cleaning, & Home Restoration

Services we don't offer

Mold, Major fire damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.6117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
9%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 117 reviews

Gerry G.
08/2019
5.0
carpet cleaners
  + -1 more
Very well. The husband-wife team were very professional.
Description of Work: Cleaning tracking path of my beige living room carpet and bedroom carpet, a small oriental rug, and entrance floor tiles, plus floor tiles of two small bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian M.
07/2019
5.0
carpet cleaners
  + -1 more
It was awesome and great service. great job and price was reasonable. They were propmt, punctual and polite.
Description of Work: They cleaned big rugs and tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TST Total Restoration LLC
Thank's [Member Name Removed], It was nice meeting you!!

Tiffany N.
07/2019
5.0
carpet installation, ceramic tile
  + 0 more
It was really great. Pricing was very fair, personality was great and on time
Description of Work: Tile and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TST Total Restoration LLC
Thanks [Member Name Removed]call me when you need me again have a great summer

Geralyn P.
07/2019
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Total excellent, they scheduling was easy, they are punctual and the pricing was reasonable.
Description of Work: They did a tile, grout, carpet cleaning and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TST Total Restoration LLC
[Member Name Removed], See yo in six months. Brad

Nancy W.
12/2018
1.0
carpet cleaners
  + -1 more
Person was 2 hrs late past window of time we he got there in 10 min price went up 100% I told him no I wasn't gonna do that he started making and laughing at us and flipped us off when he left I think he was crazy I was scar
Description of Work: Rugs cleaned

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TST Total Restoration LLC
T.S.T. has never ever been two hrs late for a appt unless a emergency came up. And a phone call would have been made by our office. As far as the remaining review no comment Thank You. Brad Tanner owner

karen T.
11/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We had major grease stains that were left by some remodeling workers. We called TST and worked with Brad on our cleaning problem. He was reliable and extremely knowledgeable. He worked on our rug and cleaned it several times with various items. We are extremely pleased with the outcome as our rug can again be displayed without the grease and grime prior to the professional cleaning by TST, Brad. I absolutely recommend the services of this company for outastanding and clean results.
Description of Work: Grease and Stain removal from a virgin wool rug (expensive rug)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TST Total Restoration LLC
Thank You Guy's. Have a great Holiday..

Geralyn P.
11/2018
5.0
carpet cleaners
  + -1 more
We had roof and carpet damage from lots of water. They did an excellent job and followed up to make sure we were satisfied. Brad, the owner, was very attentive to my needs and very timely. They were professional and did excellent work. I would highly recommend them and I would definitely use them again.
Description of Work: They cleaned up our home from water damage from hurricane Irma.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marzena M.
11/2018
5.0
carpet cleaners
  + -1 more
They were good, professional, reasonably priced and did a great job.
Description of Work: They cleaned two carpets in my kid's room, in my bedroom and in the living room. They also cleaned the grout in my tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan S.
11/2018
5.0
house cleaning, carpet cleaners
  + 0 more
Simply excellent. I used Stanely Steemer in the past and I was not happy. When I used TST Cleaning the difference was outstanding. I would recommend them to my neighbors.
Description of Work: They cleaned my carpets completely throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodora M.
07/2017
4.0
carpet cleaners
  + -1 more
He was bad mouthing Angie's List the whole time he was there.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Response from TST Total Restoration LLC
Mr. [Member Name Removed], You were asking me how Angies list worked and I told you. You did not like the fact at that time customer was paying also my company. Well, now they don't charge the customer it is free. Wish you the best at least you were happy with our work and price. Brad Tanner owner

Arthur C.
06/2017
3.0
carpet cleaners
  + -1 more
No complaints about service and effort to get carpet clean. However, the worker (owner?) complained about the price given on Angie's List, how the price was too low and that he was not "making any money" on this deal. Certainly made me feel uncomfortable. Would be surprised if company was still active on Angie's List
Description of Work: Cleaning of carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Response from TST Total Restoration LLC
Mr.[Member Name Removed], I worked very hard at your home for the price you paid. Which you gave our company a B. Quality a B. All B's . I honestly think nothing would have made you happy looking back on that day. Very sorry Brad Tanner

Sarah H.
07/2016
5.0
carpet cleaners
  + -1 more
Brad came out and vacuumed, cleaned, and deodorized the carpet. He was professional, arrived on time and with short notice, and did a great job. The carpets are clean and the cat is gone! I would definitely recommend.
Description of Work: Carpet cleaning/sanitizing for 2 rooms to remove cat allergens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita S.
05/2015
5.0
carpet cleaners
  + -1 more
Excellent work--experienced, courteous, on time.
Description of Work: Cleaned all carpets--4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from TST Total Restoration LLC
Thank You!!!!!

kristina N.
04/2015
5.0
ceramic tile
  + -1 more
The service was performed immediately. Owner was punctual. Price was very reasonable. Tile and the grout look very nice.
Description of Work: Clean tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from TST Total Restoration LLC
[member name removed], Thank you, pleasure meeting you. Great luck with your 4 children.:) Brad owner T.S.T

Denise B.
03/2015
3.0
ceramic tile
  + -1 more
The owner was a little unprofessional. He came in and seemed very sluggish, and said he was getting over the flu. This concerned me because my family and I were home and did not want to get sick. We ended up having to pay extra for some square footage for $100, which was fine. He sprayed dirty water on my refrigerator and my tub and got dirty water all over one of my rugs that I had to end up cleaning myself. His helper was very courteous and polite, but the owner himself just seemed like he had a negative attitude, and wasn't being very nice about Angie's List.
Description of Work: I purchased a Big Deal for $149 for Tile and Grout Cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$149

Response from TST Total Restoration LLC
Yes looking back on my calender,my day out from 7 days down was the day we did Denise's home. Sluggish maybe,can't remember. Unprofessional never, thought we got along great. We were on our hands and knees doing dirty corners of her tile. Which was not mentioned but tile was day and night. If some dirt splashed up I did it probably from a little fatigue. It happens that my crew was booked and then rather cancel I chose to go out and do the job. It was no fun for me and she could have asked us to leave.As far as Angie goes I don't remember the conversation ,if a customer ask me a question how does it work,I tell them . How they take it is up to the them. Very seldom with all the jobs we do ,do we get a call back. 48 hours were their. No call.Just a very unfair review. Brad Tanner owner

warrington S.
02/2015
3.0
ceramic tile
  + -1 more
I had hired Brad to clean my carpets and he did a good job on those. While he was at the house I asked him about cleaning the tiles in my shower and I asked him to give me a price. He quoted me roughly 35-40. He mentioned that the tiles were pretty dirty but got to work. He said he used a special chemical on the tile to remove the calcium build up. I went back in the bathroom after he left and noticed they looked unchanged. I called him about it and he apologized and told me he'd refund my money. I never got my refund from him and never heard back. I only live in florida half the year, so I wasn't able to chase after him for it.
Description of Work: Cleaned shower tile.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$35

Response from TST Total Restoration LLC
One year ago? I don't remember anything about this job. Small tile shower tiles are impossible to clean unless you use a toothbrush. I usually try them for free and leave tile prespray for cusomer to use. $35.00 Please!!!!! Brad Tanner owner

Katherine T.
02/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Went great!! The owner and his assistant showed up on time and were professional and pricing was very fair. Owner insisted on going over some areas more than once because he wasn't happy with results and knew we were putting our house on the market.
Description of Work: All the carpet and tile/grout areas in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

Donna P.
02/2015
5.0
carpet cleaners
  + -1 more
They were awesome and very professional.
Description of Work: Thoroughly cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane R.
02/2015
5.0
floor cleaning, carpet cleaners, ceramic tile
  + 1 more
Brad did a very good job and did some areas twice. He worked very hard to make sure we were satisfied. He took the time to explain how to best keep the floor clean and he even gave us some grout cleaner to use for spots that might occur in the future. we were very happy with him and his workmanship and would highly recommend him to anyone looking for these types of services.
Description of Work: He cleaned all my tile which covers my den,dining room and living room, hallways, and bathrooms. In addition, he cleaned two carpets and two area rugs. The tile was very dirty in the kitchen area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from TST Total Restoration LLC
Thank You! You guys were great. Brad Tanner owner

mina W.
01/2015
5.0
carpet cleaners
  + -1 more
Excellent service! Brad is very nice guy, honest, easy to talk to, and punctual. I had to get carpet cleaned for moving out of the apartment. Even though I requested at the last minute and it was right before Christmas, he was willing to work out with my schedule and got the job done fast and clean! I highly recommend, just wish he was serving my new area!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan A.
12/2014
5.0
carpet cleaners
  + -1 more
Even though I contracted with him, I ended up going with another Angie's List provider.
Description of Work: He offered to clean and deodorize my carpets. His price was fair and he seemed professional. He called me several times to discuss the details of the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from TST Total Restoration LLC
Must have been a matter of money?$99.00. Brad owner

Kathleen L.
10/2014
5.0
carpet cleaners
  + -1 more
Brad arrived to view the carpet area. He made an assessment of cost based on our discussions by phone prior to arrival. He not only cleaned the carpets well but made good on his promise to clean the heavily soiled traffic areas. He was efficent, polite and personable. I would highly recommend his service to anyone who needs a really good carpet cleaning. He cleaned the entire 2 bedroom condo.
Description of Work: Cleaned carpets and removed dirt from heavily traveled zones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from TST Total Restoration LLC
Thank You Very Much

Monica B.
10/2014
5.0
carpet cleaners
  + -1 more
Super. He arrived as promised. Setup the truck with the hoses etc. and went to work cleaning the area rug.
Description of Work: Cleaned and area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from TST Total Restoration LLC
Thank You that is what we do.Brad Tanner owner

mary W.
09/2014
5.0
carpet cleaners
  + -1 more
Brad did an amazing job. The carpet was very dirty white carpeting and he made the carpet look like new. He worked really hard and was able to remove all of the dirt. My Mother has 20 years of Nicotine in the carpet. I would highly recommend his carpet cleaning.
Description of Work: Cleaned Wall to wall carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Arliss M.
09/2014
5.0
carpet cleaners
  + -1 more
I contacted TST by email and got a propmpt response from Brad. He gave me a quote; gave me what would be an industry standard quote and indicated he wanted my business. He got it. He was punctual; thorough; friendly; professional and offered to do more (at no cost) than what I had planned. My rugs look wonderful! I would use him again and have already referred him to a friend. I highly recommend him. This was a really good deal. Thanks Brad!
Description of Work: I had two wool area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from TST Total Restoration LLC
thank You! Great person. Pleasure

Contact information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

http://www.TSTTotalRestoration.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

TST Total Restoration LLC is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

TST Total Restoration LLC accepts the following forms of payment: Check,PayPal
Yes, TST Total Restoration LLC offers free project estimates.
No, TST Total Restoration LLC does not offer eco-friendly accreditations.
Yes, TST Total Restoration LLC offers a 0% senior discount.
Yes, TST Total Restoration LLC offers emergency services.
Yes, TST Total Restoration LLC offers warranties.
TST Total Restoration LLC offers the following services: Water Damage, Hurricane Damage, Carpet & Tile Cleaning, & Home Restoration
Mold, Major fire damage

Contact information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

http://www.TSTTotalRestoration.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day