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TST Total Restoration LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Call us directly to schedule your appointment today. Locally owned and operated, TST Total Restoration LLC has been exceeding customer expectations since 1986. Our team specializes in water damage and restoration, carpet and upholstery cleaning, and tile & grout cleaning. We have high powered truck mounted units that are equipped to clean condos up to 8th floor units. We have over two decades of experience in cleaning and maintaining commercial and residential flooring, upholstery, tile, and water damage. We also specialize in hurricane damage. Since 1986, our number one goal has been customer satisfaction, and over the years we have continually raised the bar in exceeding customer expectations. In fact, we even guarantee our services; if at any time you are not completely satisfied, we will do whatever it takes to rectify the problem.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage, Hurricane Damage, Carpet & Tile Cleaning, & Home Restoration

Services we don't offer

Mold, Major fire damage

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.6117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
9%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 101-117 of 117 reviews

Sondra Q.
05/2014
5.0
carpet cleaners, floor cleaning, ceramic tile
  + 1 more
.
Description of Work: They contacted me immediately as soon as I called them and set up an appointment. The owner did the work, which was to clean the grout in our entire downstairs. He did a wonderful job and made suggestions of what to do to keep the grout clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from TST Total Restoration LLC
Thank You, You were a pleasure to work for Brad

john H.
03/2014
5.0
carpet cleaners
  + -1 more
Prompt, excellent work,
Description of Work: cleaned three rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from TST Total Restoration LLC
Thank You A Pleasure meeting you.. Brad

Bart B.
11/2013
3.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: I used TST Cleaning and Complete Restoration.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from TST Total Restoration LLC
We never leave a home without knowing customer is satisfied, had no problems,if so would have taken care of it. No problems mentioned. Sorry for that C We don't get those.

Edgardo F.
11/2013
5.0
carpet cleaners
  + -1 more
They were fine and did a good job.
Description of Work: I have purchased a Big Deal for TST Cleaning and Complete Restoration Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

alan B.
10/2013
5.0
ceramic tile
  + -1 more
very well
Description of Work: cleaned ceramic tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia R.
08/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: We bought deal for our condo floors in South Ft. Myers. Vendor called and want to know what floor we were on. When I advise 3rd floor, he stated he did not have the equipment to reach the 3rd floor. Could not recommend another vendor. Suggested that a refund was appropriate.
Rating CategoryRating out of 5

Response from TST Total Restoration LLC
Could not recommend anyone who could go to the third floor for tile,need high pressure unit. Portables are not affective and that is what I told her and said sorry I could not help.. A C?

Charlie C.
08/2013
4.0
carpet cleaners, floor cleaning, ceramic tile
  + 1 more
Everything ok.
Description of Work: Clean grout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from TST Total Restoration LLC
$80.00 grout cleaning? One B grade,the rest A's, Overall B ?

JANE S.
07/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
prompt and thorough.
Description of Work: cleaned the grout in the entire house and did a superb job...took his time & was very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kimberly P.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Wonderful service! Called yesterday Brad the owner performed the job himself. Very knowledgeable, professional, helpful and friendly. Will definitely use his services again. I have pets and was surprisingly pleased to see stains disappear :)
Rating CategoryRating out of 5
Yes, I recommend this pro

JoAnn F.
04/2013
2.0
carpet cleaners, ceramic tile
  + 0 more
See above
Description of Work: Cleaned carpet twice then returned to clean grout. Grout looked almost the same after spending $425. Very unprofessional did not return furniture to original position after moving. Left ceramic tile a spotty mess, had a female helper who talked too much and flirted. I am disabled and was not able to move furniture left out on my lanai back into the house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.0
punctuality
4.0

$500

Response from TST Total Restoration LLC
The house was very very cluttered,tile was never cleaned,had to clean carpets twice? Why? Customer was disabled and the was the condition of house. She never complained or asked to come back.As far as my female assistant she does talk to much but she was on her knee's cleaning corners and baseboard which is not part of our deal.All in All On time, always profeesional.Very unfair review.

Atiq A.
04/2013
3.0
carpet cleaners
  + -1 more
Ok
Description of Work: I purchased a $69 coupon on Angie's list. I called TSI to set up time. The owner returned the call, and told me that it will be hard if he is coming for only cleaning 3 rooms. He said that he will be coming from Naples, gas is very expensive etc etc. Also he is not moving furniture, or area carpet s /Rug etc. (in past other Componies always had moved furniture and rugs etc) Finally I told him if he give me reasonable price for other rooms of the house, I will consider. He came over late. I moved all furniture myself I gave him 3 other rooms to clean. He did not do good job. Atiq Ahson

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$189

Response from TST Total Restoration LLC
Our company post on our special $69.00 their is a surcharge for gas. Told customer's for liability reasons we don't move big pieces of furniture.

Ann B.
12/2012
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: Brad cleaned our livingroom and diningroom carpet. He did a very good job, giving special attention to soiled areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

TERESA H.
11/2012
5.0
floor cleaning, carpet cleaners, ceramic tile
  + 1 more
Ver well.
Description of Work: Did excellent job and we very prompt. Cleaned carpet and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leslie B.
08/2012
5.0
carpet cleaners
  + -1 more
s s
Description of Work: Brad did an excellent job on removing the dog stains from the carpet. He also cleaned 4 scatter rugs.He was very polite,on timeand very neat. Iwould recommend very highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen G.
08/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
A great job!
Description of Work: I called Brad to clean my tile floor using the coupon from angies. He told me he would do the carpets at the same time for 25 a room. He arrived on time and was very professional -the old tile floors looked wonderful when he was done. The carpets had several traffic pattern stains and he was able to get them clean I would definitely call him again and would recommend him to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Ray H.
04/2012
5.0
carpet cleaners
  + -1 more
Very well
Description of Work: Did a great job will have him back the next time it is needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Beverly G.
01/2011
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: Our large off-white area rug in the livingroom needed cleaning. I received several quotes from companies before choosing TST. Brad Tanner made an appointment to see the rug (it was badly stained) before he gave a final price. He arrived on time, gave a fair price to do the job, and was able to do the work when it was convenient for me. He again arrived on time, moved all the furniture, and did a fantastic job on the rug. I would definitely use TST again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

http://www.TSTTotalRestoration.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

TST Total Restoration LLC is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

TST Total Restoration LLC accepts the following forms of payment: Check,PayPal
Yes, TST Total Restoration LLC offers free project estimates.
No, TST Total Restoration LLC does not offer eco-friendly accreditations.
Yes, TST Total Restoration LLC offers a 0% senior discount.
Yes, TST Total Restoration LLC offers emergency services.
Yes, TST Total Restoration LLC offers warranties.
TST Total Restoration LLC offers the following services: Water Damage, Hurricane Damage, Carpet & Tile Cleaning, & Home Restoration
Mold, Major fire damage

Contact information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

http://www.TSTTotalRestoration.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day