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Libby Twins Heating & Air

Heating and Air Conditioning, Air Duct Cleaning

About us

Since 1973, Libby Twins Heating & Air has been a major HVAC company in Central Florida. Raymond & Richard Libby, founders of the company, really are twin brothers! They have learned the complete HVAC trade through hard work and by providing superior service.

Business highlights

52 years of trusted experience

Services we offer

Service, installation, and duct work.

Services we don't offer

Duct Cleaning, Servicing Window Cooling Units, Servicing of Appliances

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
0%
3
3%
2
0%
1
19%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 26-31 of 31 reviews

neil G.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are an A.
Description of Work: I use Libby Twins Heating & Air for heating and A/C. They did the annual service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JERRY L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My Dad's 23 year old central A/C unit finally reached the point it has to be replaced. Libby Twins initially instaled that unit in 1992 for my Dad and had maintained it ever since, but a needed part was no longer available. They also installed my unit in 2004 and continue to maintain it as necessary. Libby Twins has done all of the A/C work on my sister's house as well, and I have now been using them for about 40 years. I don't need a second opinion to check pricing when they give me a quote as I know if is fair and reasonable. And I know from experience that they do not try to sell me equipment or service that I don't need when they are called to come out and service any one of our systems. I can confidently recommend Libby Twins as the only call you need to make whether replacing or just servicing your A/C or heat pump, based on many years of satisfied service. The quality of their installation goes a long way toward making the units they install last a long time, so that is as important as offering very competitve pricing for all of their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Jackson L.
04/2013
1.0
heating & air conditioning/hvac
  + -1 more
Very disappointing!!!
Description of Work: I called Libby Twins and told them I needed to replace my old heat/ac system. An appointment was made for 11 AM on April 9, 2013. No one appeared nor did anyone call. About 1:30 PM the same day, I called Libby Twins and got their voicemail. I left a message about the missed appointment and requested a call back to set another appointment. I never received a call back and have not heard from Libby Twins since. Needless to say, I would never recommend theom for any type of service. I expected better from a company with their longevity in the area.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Libby Twins Heating & Air
Unfortunately, we have been swamped with service calls and needless to say this customer was the only one that has slipped through the cracks so far this season...human error...which I am sure everyone can relate to who owns a business. We truly apologize to [member name removed] for overlooking his appointment/call and for any inconvenience this might have caused him. We have been in business for over 40 years in the Central Florida area and our customer base ranges well over eight thousand, not including new customers who are added to our customer base on a daily basis. They continue to rely on our company year after year because we do strive to serve all of our customers and satisfy all their HVAC needs. Sincerely, Libby Twins.

PAULA S.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful.
Description of Work: New a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

03/2006
5.0
heating & air conditioning/hvac
  + -1 more
I'VE ALWAYS BEEN VERY SATISFIED WITH THEM. THEY'RE AN EXCELLENT COMPANY. THEY ARE VERY RELIABLE AND HAVE AN EXCELLENT BUSINESS REPUTATION IN THE COMMUNITY. THE PEOPLE WERE THE OWNERS OF THE COMPANY, AND I HOLD THEM IN THE HIGHEST ESTEEM. THEY ARE VERY REPUTABLE PEOPLE.
Description of Work: THERE WAS A PART THAT NEEDED TO BE REPLACED THAT HAD BEEN SHORTED OUT BECAUSE OF THE FIRE ANTS THAT WE HAVE IN THE AREA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

1928 South Orange Blossom Trail, Apopka, FL 32703

libbytwins.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Libby Twins Heating & Air is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

Libby Twins Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Libby Twins Heating & Air offers free project estimates.
No, Libby Twins Heating & Air does not offer eco-friendly accreditations.
No, Libby Twins Heating & Air does not offer a senior discount.
No, Libby Twins Heating & Air does not offer emergency services.
No, Libby Twins Heating & Air does not offer warranties.
Libby Twins Heating & Air offers the following services: Service, installation, and duct work.
Duct Cleaning, Servicing Window Cooling Units, Servicing of Appliances

Contact information

1928 South Orange Blossom Trail, Apopka, FL 32703

libbytwins.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed