Carpet Sales and Installation, Flooring Sales and Installation
About us
Locally owned and operated carpet repair business with over 27 years of experience in the carpet industry. I offer the Fort Myers and surrounding area my expertise in carpet repair & I do all of the work from start to finish - no subs. PLEASE NOTE WE DO NOT DO CARPET INSTALLATION. Expect me to be on time & offer Exceptional Quality with competitive pricing.
Business highlights
26 years of trusted experience
Services we offer
Re-stretching, Pad Replacement - Water Damage. Patching & Seam Repairs.
still has ripples but maybe there isn't a solution.
Description of Work: small job, stretch carpet
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Steve's Carpet Repair Inc
Thank you so much for taking the time to provide a review. I am sorry that I was not able to remove the ripples.
Lindy L.
09/2017
5.0
carpet installation
 + -1 more
EXCELLENT! Steve got stains out that I thought were permanent!
Description of Work: Clean carpets throughout whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
John W.
08/2017
3.0
carpet installation
 + -1 more
He didn't' talk very much and I didn't talk very much. He was short didn't give more than one sentence. The work was okay. ALl he did was pull it over and tighten it and put it back in. It was 30 to 45 minutes. I asked questions but he didn't answer. I won't use them again. He was late but said he was stuck in traffic.
Description of Work: They did just one room. It was in the last month. They took out some wrinkles in wall to wall carpet in just one room.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$75
Dennis N.
08/2017
5.0
carpet installation
 + -1 more
Very well. He has good work ethics.
Description of Work: Carpet was bunching up on floor. Steve removed the excess carpet and smoothed it out the balance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Steve's Carpet Repair Inc
Thank you so much for taking the time to provide a review! Glad I could be of assistance!
Rod P.
07/2017
5.0
carpet installation
 + -1 more
He was great. He came back when it dried a few days later and secured the carpet. He was very good. It was very reasonable for what he did. I was very pleased with him. It was well worth it, he did what he said he was going to do. He was going in after a waterproofing job that we had had done and they made a mess. As he was working he did a lot of tidying up behind them and we really appreciated his help because you don't want to put carpet and pad down and have chunks of loose concrete under it. He brought in his own shopvac, he was very efficient. He was very professional and I would certainly recommend him and we would certainly call and have him back. He had to put down the tack strip, he also had to put down new pad, he also had to do some patch in in a room where we had a counter that came out and there was nothing under it so we had to cut carpet fortunately we had so that he could use to patch but you can hardly tell he patched it. He did such a nice job on that. In addition, he bagged us all the old pad that had to go away and put it in the trash. He just was very professional.
Description of Work: He put down new tack strip for carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from Steve's Carpet Repair Inc
Thank you so much for your positive review! Appreciate it! Steve
Steve A.
07/2017
5.0
carpet installation
 + -1 more
Went well. He appeared to know what he was doing. Didn't say much, just went about doing the work. Appeared to rather not have me watch him.
Description of Work: Re-stretching carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Steve's Carpet Repair Inc
Thank you so much for your positive review! Appreciate it! Sorry if I I didnt talk much. I truly do like to just get in and get the job done! [Member Name Removed]
Kathryn B.
07/2017
5.0
carpet installation
 + -1 more
Steve did a great job and took care of the carpet repair very efficiently
Description of Work: carpet stretching
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Mary Ellis P.
07/2017
5.0
carpet installation
 + -1 more
He did a terrific job - professional, clean, right on time and very efficient. I would definitely recommend him.
Description of Work: We had ripply carpet and it had also bunched up against the floor moldings, so we wanted it stretched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don L.
06/2017
5.0
carpet installation
 + -1 more
Turned out great. Steve got to our home on time and completed the job in about 25-30 minutes. The seam is only noticeable if you are looking for it . Would highly recommend him.
Description of Work: The dog had torn up some carpet leading into the bathroom from the bedroom. Steve took part of some extra carpet that we had left from the original job and patched it in, replacing the damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
merle D.
05/2017
5.0
carpet installation
 + -1 more
As well as expected. It is very difficult to repair berber but they did a good job with what they had to work with.
Description of Work: Fixing a long pull in a berber carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MARLYS M.
05/2017
5.0
carpet installation
 + -1 more
Incredible Customer Service! Steve was professional, accommodating and courteous. Not only did Steve return our calls for help in a timely fashion, he also graciously accommodated our schedule.
Description of Work: Plans changed so ultimately did not require Steves' services.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia C.
05/2017
5.0
carpet installation
 + -1 more
He was fast and did an excellent job!
Description of Work: Excellent service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sybil D.
05/2017
5.0
carpet installation
 + -1 more
Very well. Steve was punctual and friendly. He worked quickly and answered any questions I had. I am alone and because I was having a realtor coming to the house the same day I needed the furniture back in the room right away. Though he normally doesn't move furniture in and out of the rooms, he kindly helped me move a heavy bed back into the room.
Description of Work: I needed carpeting stretched as it had wrinkled in three areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
KATHY B.
05/2017
5.0
carpet installation
 + -1 more
Outstanding, on time, good communicator, highly skilled, efficient and skilled We had thought the entire room would need to be recarpeted, but Steve is talented at his craft. We paid 75.00 for the repair. No one wants to repair carpet, but if needed, I would not hesitate to use his service again.
Description of Work: We had a 4 x 6 color stain in our son's room, from a heater pad used for aquariums. We had newly carpeted the room, and fortunately had matching carpet scraps left over. He cut and glued and it was like instant repair, you could not see where the new patch was placed. Amazing repair! We could hardly believe he made it look,so easy, wonderful job!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Karen T.
05/2017
5.0
carpet installation
 + -1 more
Steve was early, called and asked if he could come earlier. Very professional and fast. Did a good job, I'd hire him again.
Description of Work: Carpet stretching in 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Andrew D.
04/2017
5.0
carpet installation
 + -1 more
Great, He did a great job, was on time and finished on time. Well done.
Description of Work: Needed a 2 x 6 foot patch of carpet installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Colleen H.
12/2016
5.0
carpet installation
 + -1 more
That service turned out very well! I don’t recall anything bad. I thought that they did a professional job & as far as I recall they were on time and prompt.
Description of Work: They replaced a piece of carpet on my stairs and it looks great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Joan G.
10/2016
5.0
carpet installation
 + -1 more
I paid $99 online for an hour's worth of carpet repair and Steve arrived promptly and finished the job in just under an hour. He was fast and professional and afterwards, you could never tell that the carpet had been replaced. It looked perfect. Highly recommended.
Description of Work: I needed to have a large piece of damaged carpet replaced on a landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Cynthy C.
10/2016
5.0
carpet installation
 + -1 more
Steve came in and replaced the pad and relaid the carpet. Looks like nothing ever happened.
Description of Work: After water in the basement, we had to cut wet pad out and dry the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Kaarunya J.
09/2016
5.0
carpet installation
 + -1 more
Steve was great! He was quick and efficient and completed the repair in no time at all! I greatly appreciated the fact that he was punctual. Thanks Steve!
Description of Work: Stretching carpet to tile floor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John Q.
08/2016
5.0
carpet installation
 + -1 more
Very good job. Carpeting looks great and I am very satisfied with the work performed.
Description of Work: I needed my carpeting tightened and flattened.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
catherine J.
07/2016
5.0
carpet installation
 + -1 more
the service was excellent. He arrived early, went right to work and had both jobs done in under 1/2 hour. I'm grateful to have found a repairman who was willing to do the small but necessary jobs.
Description of Work: Two small jobs: Repair an area of carpet a cat destroyed and stretch and anchor carpet against new tile floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
faye S.
06/2016
5.0
carpet installation
 + -1 more
He was quick, efficient, and came over right away.
Description of Work: I purchased a deal with this company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin L.
02/2016
5.0
carpet installation
 + -1 more
He did excellent work and I have no complaints. I paid for the $75 for an hour of carpet repair and he brought padding to put down since I didn't have that. He only charged me $20 additional for the padding and 15 minutes of extra time he worked. I marked a 4 for professionalism due to the fact that the room which he repaired the carpet was in a finshed basement with concrete under the carpet. He mentioned that I should track down the previous owners to see if the carpet had a warranty as the areas around where he replaced the carpet the glue had not stuck and he commented that if they used the same glue on the rest of the basement that I was going to have problems. The sellers of the home moved to California and I never met them. So far several months later there are no issues with the carpet. It would have been nice if he had spent a little more time talking to me about the possibility of regluing the carpet, should it be needed. I felt like he didn't need or want the work and now I'm left to worry about whether my new carpet is going to come up.
Description of Work: We had removed cabinets from a office space to convert back to a bedroom and there was no carpet under the cabinets that were removed from the room. We did have carpet remnants from when the carpet was laid to use. Carpet repair needed to install the carpet into the areas without carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Shalini P.
02/2016
5.0
carpet installation
 + -1 more
Steve showed up as planned and got to work immediately. He indicated the carpet is ready for replacement and asked if he should go ahead with the work. I wanted him to use the existing carpet and so he started on it. He answered all my questions and was very reasonable. After about 2.5 hours he was done and he actually charged exactly for the time he worked. He was also very quick with his work with minimal talk and distractions. Very dependable and professional. I will definitely call him again for any carpet repair needs.
Description of Work: Install new padding and lay existing carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Response from Steve's Carpet Repair Inc
Thank you for the positive review and for using Angie's List! Steve
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Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation
FAQ
Steve's Carpet Repair Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Steve's Carpet Repair Inc accepts the following forms of payment: Check