Ken's Lawn & Property Service Inc
About us
Additional DBA - KLS Inc. Our company is your most reliable property maintenance service serving New castle County Delaware and southern New Jersey and Pennsylvania. With over 25 years of experience in providing commercial and residential services we can help you create and maintain your home or business grounds! We provide a broad range of services and are family owned and operated. Our customer service cannot be duplicated and no job or customer is too small. We do it all: from weeding to snow plowing to planting and mowing with fast response times and convenient monthly billing. We know that each customer is unique and we promise to meet your needs whether it is a one time project or regular weekly service.
Business highlights
Services we offer
Core Aeration & Seeding, Fertilization, Lawn Mowing, Leaf Removal, Lime & Weed Control, Mulch Installation, Plant, Seasonal Cleanups, Shrub & Hedge Trimming, Stump Grinding, Tree Planting & Snow Plowing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
83% | ||
11% | ||
2% | ||
2% | ||
2% |
If there was a "maybe" option for the "Would you use this provider in the future?" question I would have selected that.
I had three large bushes I wanted trimmed which they did by hand--why didn't they use the hedge trimmer? That would have gone much faster and I had plenty of other stuff they could have done. They packed up to go and then realized they still had 25 minutes on the clock. They came back but it seems like not a lot more got done after that. I think the one guy felt bad about that so he trimmed my front bushes but I wish he would have asked me because I had another bush out back that I would rather have had done (or at least started) and he also banged into the front windows with the trimmer. I went back after they left and trimmed down all the bushes they did even more. I told them to concentrate on the cutting and I would do the pick up--of course this left a lot for me to pick up and it will probably take a week to get it cleaned up. Not their fault--but I guess I just felt for two guys and two hours I could have gotten more done.
"Hi and thanks for your mostly positive comment on Angies List and for posting a review. While our guys may have confused the time initially, according to our GPS monitor we were there for 2.5 hours total on site, so we did not bill you for the overtime because of our error. Often one can misjudge the time it takes to do something, but I am sure our guys worked the entire time. As to the manual trimming, that is sometimes done depending on the nature of the bush and the degree of trimming required. Hopefully you will try us again sometime and thanks for this opportunity."
"Thank you for the positive feedback and for taking the time to write a review. We appreciate your business and hope you will call on us again. KEN"
"Hi and thank you for your kind comments and for posting a review on Angie's List. We are glad you were pleased with our work team and look forward to doing additional work for you in the future. Thank you. KEN"
"Hi and thank you for taking the time to post a review on Angie's List. We certainly appreciate your positive feedback and also the patience you had in scheduling this work. Thank you and we hope to hear from you again. KEN"
"Not sure why there is an issue here. This work was done 3 months ago and our guys don't leave unless they think they are finished. You were there when the work was done and they did what was requested by you. If you had more work you should have siad so. Our guys NEVER leave a job unless they have finished what they were told. Why didn't you call three months ago?"
"Thank you for the positive feedback and for taking the time to write a review on Angies list. We appreciate the repeat business and hope you will call on us again. KEN"
- they cleaned up yard waste (better than my expectations) before starting with the mulch
- they were easy on the existing plants.....there was no damage to any existing flowers or shrubs
- they edged the driveway with stone that I had on hand as an extra
- they dug out paving stones that were buried and re-installed them to make a great looking path.
They were careful to note the time of their breaks and provided an accurate accounting of their time.
I will use them again and highly recommend them.
"Thank you for the kind review and for taking the time to post it. We appreciate the opportunty to service your property needs and hope you will call on us again! KEN"
"Don't you like reviews where no one tells you why they give a low rating. This is one. We did a core aeration for him two months ago., No problem when we did it. No calls to us about it? I have no idea what his problem or what this complaint is about. We showed up when we said we would, did the aeration and left. So what's the problem?"
"Thank you for posting a review on Angie's List and for the repeat feedback. We hope you will call on us again. KEN"
"Thank you for posting a review on Angie's List and for the positive feedback on the core aeration. We hope you will call on us again for any future yard work. KEN"
"Thank you for posting a review on Angie's List and for the positive feedback. We are glad you were pleased with our core aeration and hope you will call on us for other yard services when needed. KEN"
"Hi and thank you for the positive feed back on the yard work we did for you. We hope you will call on us again for any future yard work. KEN"
"Hi and thank you for taking the time to write a review on Angie's List and for the positive feedback on yoiur property work. WE hope you will call on us agin in the future.. KEN"
"Thank you for taking the time to write a review on Angie's List and for the nice comments about our employees. We are gald you are pleased and hope you will call on us again. KEN"
"Thank you for posting a review on Angie's List and for the positive feedback. We hope you will choose to call on us again for any future yard work. KEN"
From beginning to end , a wonderful experience. Ken called me right away. Responded to my questions ( I sent him a few emails before the job) professional, kindly. I was nervous hiring someone because of past bad experiences with people hired privately. (before Angies list) Paul and Chuck were wonderful to work with. They arrived on time, they were professional, respectful, clean, kind,listened to what I wanted to do. They were knowledgeable. I was weeding a little garden (3x3)on my own while they worked and they both came over and helped me finish even though they were done. After they were done the priority work and it was a little before 2 hours, Paul gave me the option of continuing or scheduling the less pressing work to another time. I chose to schedule the rest in the future due to financial reason and wanted time to think through the next step. I appreciated him doing that. I also was impressed with Chuck who kept working after a near by nest of lawn bees got disturbed and started buzzing around him ( and maybe even stinging him)! I will definitely recommend you and hire them again!
"Thank you for taking the time to write a review on Angies List and, of course, for the positive feedback. We look forward to hearing from you again and are pleased you are considering us for additional work. KEN"
"I am glad you were happy with our core aeration on your property. Thanks for posting a review and for the positive feedback. I hope you will call on us again. KERN"
"Thank you for the positive feedback and for taking the time to post a review. I hope you will call on us again when you need yard work done. KEN"
"Hi and thanks for your review on Angies List. We hope you will call on us again. KEN"
Overall a great experience!
"Hi and thank you for your review on Angies List and for the positive feedback. Let us know when you are ready for installing your new plant and we will do it as soon as we can. Obviously we hope you will can on us for future yard needs. KEN"
"Hi and thank you for the positive feed back on the property cleanup work we did for you. We appreciate the time you took to write a review and hope you will call on us again. KEN"
"Hi and thankyou for posting a review on Angie's List. We are pleased that you were satisfied with our clean up of your propert and certainly hope you will call on us again. Thanks, KEN"
"Our guys were reprimanded for smoking on your property and not recording the break on their work sheet. That part isn't acceptable. I am glad you were generally happy with the work...however. Our guys are very good, as I guess you saw as well, but I don't like them smoking on a customers property, especially if the time off isn't noted. I hope you will call on us again."
"Thank you for your feedback on the core aeration work we did for you. Obviously we appreciate the positive feedback and hope you will call on us again."
"Hi and thank you for the positive feedback on Angie's List and for taking the time to write a review. Obviously we hope you will consider us in the future for any additional yard wok. KEN"
Licensing
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