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ServiceMark Heating, Cooling & Plumbing

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

For more than six decades now, ServiceMark has been providing comfort without compromise. Today, our exceptional team of technicians, installers, master plumbers, sales professionals and support staff consider your satisfaction their success. We offer 24/7 Emergency Service!

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Heating and air conditioning, bathroom, kitchen renovation, equipment & equipment.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.731 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 26-31 of 31 reviews

Arlene R.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: fixed two toilets and replaced a faucet --- very happy with service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from ServiceMark Heating, Cooling & Plumbing
Thanks for the kind comments - so glad we could help with your problem.

Vanessa P.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: checked on heater

Rating CategoryRating out of 5
quality
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from ServiceMark Heating, Cooling & Plumbing
Thank you for your review. We'll stand by if your heater has any type of problem this winter.

Gwen D.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ServiceMark Heating, Cooling & Plumbing
Thank you for taking the time to provide us with a positive rating. Please remember that we are here for all of your home heating, cooling and plumbing needs. We're looking forward to working with you again soon!

Frances W.
01/2013
1.0
water heater repair
  + -1 more
It didn't go!
Description of Work: After appointment set up by phone, company rep called to say unable to make it after all until next day. When service provider arrived he asked what the problem was. I explained that since I suddenly noticed lots of water on garage floor, I assumed that water is leaking from water heater. I also stated that it appeared that the leak was from the top of the heater. Without even inspecting the water heater, the serviceman quoted a price of $2,600 for replacement of same. I did not have the work done and left for 6 months in FL the next day. I paid the $91.00 fee and will NOT have Service Mark replace the water heater this spring when I return.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$91

Response from ServiceMark Heating, Cooling & Plumbing
Our sincerest apologies for your disatisfaction with our company. We would like to speak to you regarding the service to see if there is anything we can do to try and turn this around. Please give us a call when you return from Florida. We certainly would love to service you in the future!

Jane H.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have had a contract with them for many years on our heater and air conditioner. Their service had been adequate.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ServiceMark Heating, Cooling & Plumbing
It is always humbling to hear nice compliments when a customer like you has been using us for years. Thank you very much for your loyalty!

Bruce W.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are an excellent company.
Description of Work: They replaced my heater and air conditioner. They have done service work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from ServiceMark Heating, Cooling & Plumbing
Thank you for the nice compliment. Remember to check out our referral program on www.****.com. If you recommend a friend or family member to our installation services, we'll "thank you" with a $100 gift card!
    • 1
    • 2(current)

Contact information

307 Ruthar Dr Building 1, Newark, DE 19711

http://www.ServiceMarkSolutions.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Air Duct Cleaning,
Water Filtration and Softening,
Generator,
Metal Fabrication & Restoration,
Kitchen and Bath Remodeling,
Gas Logs,
Insulation

FAQ

ServiceMark Heating, Cooling & Plumbing is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

ServiceMark Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, ServiceMark Heating, Cooling & Plumbing offers free project estimates.
Yes, ServiceMark Heating, Cooling & Plumbing offers eco-friendly accreditations.
No, ServiceMark Heating, Cooling & Plumbing does not offer a senior discount.
Yes, ServiceMark Heating, Cooling & Plumbing offers emergency services.
Yes, ServiceMark Heating, Cooling & Plumbing offers warranties.
ServiceMark Heating, Cooling & Plumbing offers the following services: Heating and air conditioning, bathroom, kitchen renovation, equipment & equipment.
N/A

Contact information

307 Ruthar Dr Building 1, Newark, DE 19711

http://www.ServiceMarkSolutions.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM