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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

The New Castle, Delaware Franchise is proud to be a woman-owned company. Janice Underwood and Jane Moore have owned and operated the Stanley Steemer franchise in Delaware for 30 years. The franchise currently has a fleet of 17 trucks and 35 employees, and they offer air duct cleaning in addition to the standard Stanley Steemer services. The New Castle franchise currently supports many animal organizations in New Castle County. They are sponsoring the 2012 Halloween Spay Away Costume Ball on October 14, which will raise money to spay and neuter dogs and cats. Additional phone number - (302) 322-5520, (800) 783-3637. Additional DBA - Sum Inc.

Services we offer

Carpet Cleaning, Tile & Grout Cleaning, Air Duct Cleaning, Furniture Cleaning, Hardwood Floor Cleaning, Area Rug Cleaning, & Commercial Services.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.785 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 85 reviews

Angela S.
11/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela S.
11/2016
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Margie B.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara M.
06/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Jeff L.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas L.
06/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ted G.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kara H.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Hardwood floors cleaning and sealing and carpet cleaning. | |Everything was smooth but I hate when they upsell. Why can't they just put all the pricing online so I don't have to pay an extra $400 on the spot for the nice finish? What am I supposed to say, no leave it looking less than it possibly could?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$950

George V.
04/2016
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

SARAH T.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I can't remember the cost, but I do remember that they did an excellent job. The |carpets were cleaned very quickly and they dried very fast too. We are planning |to hire them again this spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Joan F.
02/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I don't really remember I can't find the receipt. It was more than advertised. There were some tough spots on the carpets they were not real successful getting them out completely.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim P.
11/2015
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$180

elizabeth K.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff J.
10/2015
4.0
carpet cleaners, flooring contractor
  + 0 more
Very thorough.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$280

VANESSA F.
10/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They clean 2 rooms,hallway, stairs. It only took about 45 minutes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William C.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Date of service:9/30/15 Cost of service:250$
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald E.
09/2015
5.0
carpet cleaners
  + -1 more
Came and did a good job!
Description of Work: Cleaned carpet and scotch guard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Philip S.
09/2015
5.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
unknown
Description of Work: Cleaned carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diedrean T.
08/2015
5.0
carpet cleaners
  + -1 more
Like always they did a great job.
Description of Work: They cleaned my carpets again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise O.
07/2007
5.0
carpet cleaners
  + -1 more
I have no complaints with this company. They came when they said they would and did a very nice job on our rug. I would definitely give them straight A's.
Description of Work: Stanley Steemer cleaned our 8' x 10' rug that is in the family room. They did not move any of the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DUBRAVKA C.
07/2007
5.0
carpet cleaners
  + -1 more
Stanley Steamer is quite a company. I had never before used them prior to this experience. They really do make your home smell quite nice just by virtue of the fact they have preformed carpet cleaning for you. I expected that they might improve the stains that were on my one carpet. I certainly did not expect for them to remove the stains, however. Surprisingly, they were able to make the stain look non-existent for me. It perhaps goes without saying that I was feeling quite good about this company.
Description of Work: I have three rooms that are carpeted within my approximately 1700 square foot home. The other carpets needed a good thorough machine cleaning. Stanley Steamer preformed this cleaning service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

KAREN M.
10/2005
5.0
carpet cleaners
  + -1 more
THE OVERALL EXPERIENCE WAS GREAT. STANLEY STEEMER ALLOWS FOR SCHEDULING VIA THEIR WEB SITE. IT SHOWS YOU WHAT DATES ARE AVAILABLE AND FOR WHAT TIME OF DAY. THE WORKERS WERE VERY PROFESSIONAL. THEY WERE PROMPT AND CALLED BEFORE ARRIVING. THEY MOVED ALL FURNITURE AND WORKED QUICKLY. I HAD SOME VERY NEW CARPET (LESS THAN 6 MONTHS OLD) CLEANED AND PROTECTED AND SOME AVERAGE CARPET (13 YEARS OLD BUT THE ROOM IS USED VERY INFREQUENTLY)CLEANED. THE CARPET LOOKED BRAND NEW WHEN THEY WERE FINISHED (THE NEW CARPET IS IN A HEAVY TRAFFIC AREA). THE CARPETING ON THE STAIRS AND HALLWAY IS VERY OLD AND WORN AND IT WAS AMAZING HOW GOOD IT LOOKED WHEN THEY WERE FINISHED. THEY WERE VERY CONCERNED ABOUT CUSTOMER SATISFACTION AND HAD ME DO A WALKTHROUGH WHEN COMPLETED. THE ENTIRE JOB WAS PAINLESS FOR ME AND I WOULD USE THEM AGAIN WITHOUT HESITATION.
Description of Work: I HAD CARPETS CLEANED AND PROTECTED IN MY DINING ROOM, LIVING ROOM, STAIRS TO SECOND FLOOR, AND HALLWAY LEADING TO UPSTAIRS BEDROOMS AND MASTER BATH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

EVERITT H.
06/2004
5.0
carpet cleaners
  + -1 more
STANLEY STEEMER CLEANED MY CARPET IN RECORD TIME. THEY WERE IN AND OUT AND THE CARPET LOOKED BRAND NEW. I DIDN'T HAVE TO WAIT ALL DAY FOR THEM TO GET THERE OR TO FINISH. EXCELLENT JOB.
Description of Work: CARPET CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

06/2004
5.0
upholstery cleaning
  + -1 more
I HAD MY FURNITURE CLEANED AFTER HAVING IT FOR 4 YEARS. WHEN THE GUYS WERE DONE, IT LOOKED ALMOST LIKE NEW. WITH 3 SMALL CHILDREN IN THE HOUSE, THE FURNITURE WAS PRETTY SOILED, BUT THEY MADE IT LOOK SO MUCH BETTER.
Description of Work: I HAD MY 3 PIECE FURNITURE SET CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Contact information


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Oriental Rug Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Air Duct Cleaning, Furniture Cleaning, Hardwood Floor Cleaning, Area Rug Cleaning, & Commercial Services.

Contact information


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM