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Sussex Plumbing LLC

Plumbing, Wells and Pumps, Water Heaters,

About us

Over 30 years experience.

Business highlights

15 years of trusted experience

Services we offer

Repair replacement and installation of plumbing, hot water heater and pumps, kitchen and bathroom fixtures, garbage disposals, sinks, faucets, toilets, showers, sump & well pumps.

Services we don't offer

HVAC or Air Conditioning


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.093 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 93 reviews

Elissa L.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Goes beyond the call to be accessible. Work well done. Fair pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro

JABIN B.
06/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Nothing . Could not figure out the problem. Had to call in another company. He did not charge us. Big waste of time.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Sussex Plumbing LLC
Sussex Plumbing LLC has never been contacted by this customer. We believe he may have us confused with another company, who may have a similar name. We are sorry he had an unfavorable plumbing experience with whatever company did come out to his home. In the future, if Mr. [Member Name Removed] needs plumbing work, we hope he can find his way to our company to help him with his plumbing issues.

Scott B.
05/2016
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Tony was great and I will use him again. He replaced a kitchen faucet and installed all of the components for the touch mechanism. He also did some work on my bathroom faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jim L.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bob K.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sussex Plumbing LLC
[member name removed], Thank you so much for the wonderful review and rating on Angie's List. We take great pride in treating our customers fairly and with respect. We hope you enjoy the holidays and if you are in need of a plumber in the future, feel free to contact us.

Barbara P.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced all polypropylene piping in home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Sussex Plumbing LLC
Hi [member name removed], We think you may have left a review on our page by mistake. We are not the contractor who did this work for you. If you could please call our office in hopes to straighten out this honest mistake, we would be happy to speak with you about it. Our number is 302-947-1112. Thank you so much, Sussex Plumbing LLC.

Andrew B.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John F.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Tony is an excellent plumber. He understands how things work and is very creative. My offset toilet drain was a problem, but I am hopeful that all is well. Due in part to Angie's List, he is booked and it took some time to get his service, but I would use him again and recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Kathy T.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: He was so busy that he was not able to assist, but gave me a resource that was able to help me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol B.
11/2013
4.0
plumbing
  + -1 more
Took a bit longer than anticipated due to scheduling conflict & weather but all in all went fine. This company does other types of work and we have asked them to contact us regarding a job but we have not heard from them so may not use them for other jobs. When planning for the bath room, it did take a couple of missed/changed appointments before he actually came out to the house to give an estimate. Also, the job was to start on one day and finish the next, but there was a schedule conflict that he wasn't aware of and then another day was lost because of heavy rain. What should have taken 3 days, actually took a couple days longer. He did a wonderful job though. If you don't need/want something done in a certain time frame, I'd recommend him.
Description of Work: removed & replaced shower stall; repaired plumbing issues (leaks), installed new subflooring and linoleum in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Shannon A.
10/2013
5.0
plumbing
  + -1 more
Tony was great to work with from start to finish. He gave us a fair price and did a great job. I will definitely be calling him in the future for all our plumbing needs!
Description of Work: Installed a new hot water heater and a special valve to allow for remote water shutoff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

ca B.
09/2013
5.0
plumbing
  + -1 more
Very well priced and clearly was competent in his workmanship -- will definitely use again
Description of Work: repair outside shower and checked bathtub drain and fixed a dehumidifer. he spent approximately 2 and 1/2 hours -- very personable -- small family operation -- owner and a helper --results in low overhead which reflects in the very reasonable prices. i would strongly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Sussex Plumbing LLC
It was our pleasure to help you with your plumbing needs. Customers like you, make our job so much easier. Please call on us again if you need our services.

Karen P.
08/2013
5.0
plumbing, water softeners
  + 0 more
This guy is AWESOME! Tony was there when I needed him. I recently purchased a new home and quickly found that the water pressure was extremely low throughout the entire house. I called Tony and left him a message. He returned my call sooner than I expected! I told him about my problem and he asked many questions to gain a better understanding of my problem . I loved this!!! Too often, people assume they know what you may be experiencing and end up selling you something that you don't really need. Not Tony!!!! He asked questions, listened to my answers and came to the house the very next day. Tony is extremely knowledgeable and it shows. Not only does he know his job, but he also shares his knowledge with you. It turned out that my water pressure problem was due to a filter needing replaced. Tony found this out very quickly. He replaced the filter and water pressure was restored! Tony may not be our "God who walks on water", but he is certainly "my Plumber God"!!!!! Thanks Tony!!!!
Description of Work: Replaced water filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sussex Plumbing LLC
We were glad to be of service and remedy your water situation. We hope you are enjoying your recent home purchase and creating many happy memories. If you should need our services in the future, please don't hesitate to call us.

catherine K.
08/2013
5.0
electrician, plumbing, wells
  + 1 more
Excellent plumber! Tony went above and beyond. He worked very hard to get me water again. He did a fantastic job installing the pump, tank, plumbing and even put a new electrical outlet in. I would not hesitate to use him again, in fact he will be my plumber from now on. I would highly recommend him to anyone. Tony's wife was also very helpful, both are super good people. Thank you so much!
Description of Work: Tony installed a new well pump and tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Sussex Plumbing LLC
[removed member name], it was our pleasure to help you with your well pump situation. Anytime you need us, we are here to help. Enjoy the rest of your summer at your beach house.

Marilyn F.
07/2013
5.0
plumbing, wells
  + 0 more
Question about well pump malfunction answered; plan to use this service for review of well pump installation in the near future.
Description of Work: Returned telephone call and answered questions.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sussex Plumbing LLC
Thank you for contacting us about your well pump. We would be more than happy to help you in the future, if the need should arise.

Janet M.
07/2013
5.0
plumbing
  + -1 more
Tony was on time and explained what he thought would be the best solution to the problem. I let him do what he thought was best. He replaced the fittings and reconfigured the whole set up in the time he was here. His price was very reasonable, and I am certainly satisfied. I definitely will use him again for any future plumbing needs.
Description of Work: Replaced a split pipe for the outside shower with new fittings. He reconfigured the whole set up so it's easier and more efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Sussex Plumbing LLC
Thank you for calling Sussex Plumbing & Home Services. We were more than happy to respond to your plumbing needs. Please feel free to call us any time.

Suzanne M.
06/2013
5.0
plumbing
  + -1 more
We were extremely happy with the prompt and friendly service. Eventhough it was an extremely small job, Tony responded out the same day! We were impressed with Tony's professionalism and will definitely use his company for future plumbing and home service needs.
Description of Work: Repaired shut-off valve in outdoor shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Sussex Plumbing LLC
Sussex Plumbing & Home Services takes great pride in our work. It was our pleasure to serve you and help with your plumbing needs. If you should need us in the future, please do not hesitate to call us.

Margaret S.
05/2013
5.0
plumbing
  + -1 more
Tony responded immediately to my phone call. After discussing the projects, within hours, Tony gave me a quote - the price did not change after the work was completed. I appreciated the attention to detail Tony exhibited in the installation and cleaning up afterwards. A first-rate job was performed and I look forward to hiring Tony again for other household projects!
Description of Work: Removed 2 toilets, installed 2 new toilets, and removed/installed garbage disposer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,155

Deb W.
05/2013
5.0
plumbing
  + -1 more
Tony was great. He showed up when he said he would. Our outdoor shower piping cracked from the winter weather and he fixed that and a leaky faucet. He was prompt knowledgeable and helped explain how to avoid it int he future. He even fixed a neighbor's outdoor shower while he was here and had time.
Description of Work: Repaired an Outdoor Shower pipe Stopped a leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ed L.
04/2013
5.0
plumbing
  + -1 more
Tony explained what he was doing; diagnosed problem; did repair on hydrant breakers. Had to travel to supply store to pick up hydrant spindle. Rebuilt hydrant and explained actions as he performed repair.
Description of Work: Repaired 3 outside bibs (faucets) by replacing hydrant vacuum breaker in each. Rebuilt hydrant spindle on one bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

janet M.
04/2013
5.0
plumbing
  + -1 more
he was very personable, and he allowed me to sit there and observe him while he worked. We were both surprised that the bill was so inexpensive despite how long he was here working. We were pleasantly surprised at the low price. he did a really good job and i would cal hiim back.
Description of Work: There was a coin jammed in the garbage disposal. We didnt know that, we just knew taht the garbage disposal wasnt working. when he wrote his bill out he wrote it out for removing coin from garbage disposal. he was here for quite a while. he tried to get it out manually before taking the piping apart.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marjorie L.
04/2013
5.0
plumbing
  + -1 more
Story is above. He is not just a good plumber, but honest and professional. I'm going to use him for other work, too.
Description of Work: We had a plugged drain from the kitchen. He inspected the pipes thoroughly, tried to unstop the pipe, but couldn't. He recommended a larger company that could ream out the pipe or replace a section of it. He spent about an hour at our house and didn't charge anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sussex Plumbing LLC
We were happy to recommend one of our fellow plumbing companies who has the larger equipment to repair the pipe. It was our pleasure to help you and we are glad your problem was resolved. If you should have any other concerns, please feel free to contact us any time.

William R.
03/2013
5.0
plumbing
  + -1 more
I selected Sussex Plumbing & Home Services from your list and because of their A rating. That rating was "spot on." They came out after hours, in rain, sleet and snow to assess a potentially dangerous situation when an expansion tank burst under my home, And when I say "under" my home, I'm talking about a crawl space that you can only get into by lying on your back. Water was spraying everywhere.To make matters worse the electric had shorted out and there was no light to see what we were up against. Tony did a temporary fix until he could get back early the next AM, remove the tank, install a new one (with a shut-off valve!!!) and haul away the old one along with other soaking wet debris. I will be using SPHS to finish the job once things finally dry out and for any other plumbing issues in the future. They are professional, courteous, honest, fair and concerned for their clients. I wish there was a higher rating than "A" because they truly deserve an A++++!
Description of Work: Replaced a burst expansion tank under my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Sussex Plumbing LLC
We were glad we could help you with your plumbing repair. It is customers like you, that make going out in rain, sleet or snow worth the trip. We strive to be fair, honest and do quality work. Sussex Plumbing & Home Services would be more than happy to service your needs in the future. Thank you for choosing us and we wish you all the very best in enjoying your home.

Virginia F.
02/2012
5.0
plumbing
  + -1 more
He is extremely competent and highly professional. His rates were reasonable and I would recommend him to anyone. I have had him do other work around my home in the past. I bought a three year old home and he did research to get free internal components for my toilets due to poor initial manufacturer work.
Description of Work: He repaired a toilet by replacing all the internal components with a kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Sussex Plumbing LLC
Member, we thank you for your great review. It has been a pleasure working for you. If you should need any further repairs, please do not hesitate to call on us. We take pride and care with our repeat customers.

DIANE C.
12/2011
5.0
plumbing
  + -1 more
I have used them twice and I can’t say enough good things about them. Their service was excellent and they were quick. They were very professional, personable and did an incredible job. They weren’t expensive at all. They were reasonable. They charged me about $65 for repairing the leaking toilet. They took everything apart and did an incredible job for $65. The guy who did the job is licensed. He was excellent. I would use him again in the future and I gave his name to all the neighbors.
Description of Work: Sussex Plumbing & Home Services repaired a leaking toilet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

PO Box 1201, Millsboro, DE 19966

www.sussexplumbingllc.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Wells and Pumps,
Water Heaters,
Electrical,
General Remodeling,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Handyman Services,
Roofing

FAQ

Sussex Plumbing LLC is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:30 AM - 6:30 PM

Tuesday: 8:30 AM - 6:30 PM

Wednesday: 8:30 AM - 6:30 PM

Thursday: 8:30 AM - 6:30 PM

Friday: 8:30 AM - 6:30 PM

Saturday: 9:00 AM - 4:00 PM

Sussex Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Sussex Plumbing LLC does not offer free project estimates.
No, Sussex Plumbing LLC does not offer eco-friendly accreditations.
No, Sussex Plumbing LLC does not offer a senior discount.
No, Sussex Plumbing LLC does not offer emergency services.
No, Sussex Plumbing LLC does not offer warranties.
Sussex Plumbing LLC offers the following services: Repair replacement and installation of plumbing, hot water heater and pumps, kitchen and bathroom fixtures, garbage disposals, sinks, faucets, toilets, showers, sump & well pumps.
HVAC or Air Conditioning

Contact information

PO Box 1201, Millsboro, DE 19966

www.sussexplumbingllc.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
9:00 AM - 4:00 PM