Sussex Plumbing LLC

Late on a Friday, we experienced a leaking water line behind the fridge- and the shutoff valve was broken. Sussex plumbing promised to come out, showed up on time, promptly fixed the leak and did a quick repair on the shutoff valve. They planned to come out the day before we were to get a new refrigerator to replace the faulty valve and did not charge for this urgent repair at that time. Instead Sam told us Cindy would give us a quote the following Monday that would include the urgent repair and the work required for the replacement valve. Sam showed up on time, did a fantastic job, and was very professional. The price for both jobs was extremely reasonable. We will never use a different plumber for any plumbing job we need done. Thank you for the great work!

Tony was on time, completed the work in the expected amount of time and was very professional and willing to address all of my questions. Very good experience.

Sussex Plumbing is fast and professional. So happy we found this company. Will use Sussex Plumbing for all our plumbing needs. He comes when he says he will. Gives accurate prices and does excellent work. He is very competent in his work.

Very well. Did work on vacation home. I trusted my keys with him.

Service was prompt and completed as scheduled for a very reasonable price. I am very happy with Sussex Plumbing and will use them again in the future. On top of a great job, also very nice people!

He was here on time, and was very up and down with me. I contacted other roofers but they weren't honest with me. They missed the appointment! I gave him a little extra for all the good work.

Tony of Sussex Plumbing gave us excellent service and we will call Tony for our future plumbing needs. He not only corrected the problems and extended the water valves from the wall, Tony also explained what he was doing and why he was doing it. Tony had done work for us in the past and his high quality work is a welcome sight to see.

We secured bids from several plumbers. Sussex Plumbing provided the most detailed estimate at a competitive price. We selected Sussex for this work. This was a very large project and had an additional challenge because some of the pipes were cast into the slab foundation of the house. Routing the new pipe through the old pipe under the slab was not a good option, because it would significantly constrict the diameter of the pipes and water pressure, Plus it there was a problem with these pipes they would not be accessible. We agreed to reroute the pipes inconspicuously in kitchen facia and the ceiling. Sussex completed this large scope of work on time as scheduled. We are very pleased with their work which was very neat and included helpful notes to help should the pipes need to be accessed as a later date. Finally on their recommendation we replaced the water heater with a 'low boy' unit which saved a lot of space in our utility closet.

It was great. He came out quickly and was able to fix it right away. He did a great job. He's very honest. One time he came out and told me that nothing needed to be done and didn't even charge me.

It went great. We could not be happier.

It went great. The work was done well and professionally. I would not hesitate to use them again or tell my friends.

From the first phone call to the office to the work getting completed, it was a pleasant experience. Tony called a few times to firm up what I wanted, and when he could deliver and install it. He called before he arrived. He kept me informed of what he was doing and answered all my questions. He even gave me names of other providers who could address other issues I was having. It is great to finally find a plumber one can rely on!

Great Guy, Great Service, Great Price.

Recently moved into new home and wanted an expert to come in to address several concerns and to provide advice on winterizing the new home. Customer service was great from the first phone call. Tony did a great job and I feel much more comfortable with knowing where everything is and how it works. Also happy that the shower and hot water heater work so much better. He goes beyond the obvious and is very thorough. Tony is very pleasant and professional. So happy to have found a good plumber after moving to this area.

I called on Monday and Tony came by that evening to assess the situation. He called on Tuesday and said he could come by on Wednesday to do the work. He showed up and got everything working just fine. When I had a problem getting it to work (my fault, not his) he was prompt to get back to ensure things were okay. I will definitely call upon Sussex Plumbing in the future.

Outstanding! When the water was turned back on at our summer condo at the beach after a very cold winter, water started gushing from the roof of the carport -- a sure sign of previously frozen pipes. This leak was identified when our son and family turned on the water during a brief visit to the condo, but they could not stay to pursue a fix. Why they thought anyone could get to the condo immediately (140 miles from our home) is still unclear to me, but after turning off the water they left their keys to the condo in the outside shower stall -- now adding a security problem to the prior broken pipe problem. After checking Angie's List, we located Sussex Plumbing and arranged for them to do the work. Unfortunately, it would be a number of days until Toni could get to our condo, as the entire town was "swimming" in newly discovered broken pipes. In one sense, that was not a problem for us as we could not get away to go to the condo for a couple of weeks, but then there was the issue of the "not-so-hidden" keys. So Toni, this wonderful and trustworthy gentleman, decided to take his wife out to dinner and on the way to dinner that evening they went by our condo to get the keys so our home would be secure. Toni then completed the work the next week on the day we had agreed to, called my husband to confirm what work was accomplished and suggested that we install additional insulation, and then sent us a detailed invoice, that we could pay via credit card. Further, Toni left the keys at an agreed upon location INSIDE the condo and turned the lock on the door before leaving. Thereby completing the job, returning the keys, and securing our condo. Not only was the entire job was completed to our great satisfaction at the agreed-upon rate, this was all accomplished without us ever being present. Toni and Sussex Plumbing are a gem!

It went well through the whole process. Tony was on time, did exactly what he said he was going to do. He was very comfortable and confident in his work. His prices are fair and reasonable. A nice, honest, owned business.

The contractor arrived promptly despite him having very little notice of my problem. He diagnosed and repaired my sink quickly and professionally, and explained fully what work needed to be done. His manner was courteous and friendly. He left my wife and I feeling very satisfied. I would not hesitate to use this company again.

Excellent, prompt and professional service. Came the same day I called. I would highly recommend Sussex Plumbing.

All went according to plan. Good experience, would use again.

Tony was very professional and friendly. Due to severe cold and wet weather, tony was extremely busy but still managed to find a time slot to get me up and running before any water came into the house (due to non-working sump). Although you may need to wait a little while for a non-emergency appointment, it is worth the wait. Will be using tony again to install a sump battery backup.

I was able to get another plumber to my home to make the repairs before Susses could get there. I would try to use them again.

Tony arrived promptly. Called to let me know he was close. Upon arrival he checked the location of the two toilets to be removed. He then checked on the two new toilets I had purchased from Lowes. He started working at about 9:15AM and by 11:30AM he was finished. The toilets work fine and Tony did an outstanding job of cleaning up the area where he was working. He deserved the two previous Service Awards his firm has earned. I recommend him for the Service Award in 2015.

Tony was friendly and professional. He did what he said he was going to do. He was aware and observant enough to find something that we were not aware of and was adamant about showing us everything he found before doing any work to be sure that we knew he was finding problems before he even did anything. He explained how and why everything was working correctly or incorrectly and helped us understand what we were looking at. After 5 hours of time and replacing our sump pump with a new sump pump, he charged less than I expected. He charged $540.00, and we gave him $600.00 because we felt he had done an outstanding job, took a lot of time, prevented us from problems down the road, and was extremely resonable inhis charges.

Tony came over and gave an honest assessment of work that needed to be done. Price was a little over what I would be willing to pay but water heater was top of the line and time will tell for that. He was neat and clean and explained every aspect of job. Really satisfied and would hire again no problem. Problem is very tough to get him scheduled since he is very busy